SprintBusinessSolutionsOverview(3D)英文PPT模板.ppt

Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance Completes first SONET survivable ring Begins to build the first 100% digital PCS wireless network in the United States Launched worlds fastest transoceanic Internet link First with IP security performance guarantees First to announce Interworking SLAs for Frame Relay and ATM First transatlantic OC-192 First U.S. wireless carrier to launch 3G nationwide First carrier with robust wireless VPN solution First ILEC to begin conversion of digital circuit switched network to packet switched network First to adopt L2TPv3, leading to first, multi-service, native IP backbone Implemented first local SONET access solution for end-to-end survivability Launched enterprise-grade wireless LAN solutions and public Wi-Fi services 2003 1975 1984 1991 1992 1994 1995 1998 2000 2001 2002 Sprint listed in “Visionaries” Quadrant in Gartners Magic Quadrant for Global Network Service Providers Sprint Fact “Visionaries” Quadrant in Gartners Magic Quadrant for Global Network Service Providers. Magic Quadrant for Global Network Service Providers, 2H03, D.Neil, 10/17/2003 26 Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary Sprint 2005. All rights reserved. * Financial Stability Sprint has: $42.0B in total assets Generated $26B in 2003 revenues A diversified portfolio with wireless and wireline assets, reducing telecom risks “Investment grade” ratings Strong liquidity and financial flexibility Excess liquidity of $3.4B expected in 2003 Free cash flow for 2004 of $1.8B-$1.9B Sprint reduced Net Debt* by $7.5B since year end 2002. Very close to goal of $8.0B reduction by the end of 2004 Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability A provider you can count on Sprint Fact Sprint was first telecommunications company to sign and file sworn statements with the SEC affirming accuracy of 2002 SEC filings 27 Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary Sprint 2005. All rights reserved. * Industry Recognition Sprint scores high in Carriers Survey conducted by Nemertes Research, published by Network World. Respondents rated carrier WAN services on the following factors: network reliability, network performance, technology, cost, customer service, ease of use, management tools, service-level agreements (SLA), installation time and billing. Sprint received the top ranking or “close second” on seven of these factors (July 2004). The Yankee Group taps Sprint in the number two spot of its Service Provider Scorecard out of the seven largest U.S. service providers. The Yankee Group focuses on the following seven key areas of evaluation: financial viability, corporate reputation and stability, technical competence, sales and marketing, customer service and support, billing, and pricing (May 2004) Recognized by Frost & Sullivan with the 2004 Vertical Market Penetration Leadership award for the Insurance Industry (Mar 2004) Frost & Sullivan Vertical Company of the Year (Jan 2004) Awards & Industry Ratings Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Industry Recognition Sprint ranked highest call quality performance among wireless cell phone users in West Region (source: J.D. Power and Associates 2004 Wireless Call Quality Performance StudySM) Sprint ranked highest call quality performance among wireless cell phone users in East Region in a Tie (source: J.D. Power and Associates 2004 Wireless Call Quality Performance StudySM) Customer Satisfaction Leadership Dont take our word for it 28 Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary Sprint 2005. All rights reserved. * Industry Recognition, Continued Sprint listed in “Visionaries” Quadrant in Gartners Magic Quadrant for Global Network Service Providers. Magic Quadrant for Global Network Service Providers, 2H03, D.Neil, October 17, 2003 Sprint listed in “Challengers” Quadrant in Gartners Magic Quadrant for U.S. Network Service Providers. Magic Quadrant for U.S. Network Service Providers, 4Q03, J.Pultz, October 20, 2003 Frost & Sullivan Market Leadership Award for the Professional Services Vertical (July 2003) Annual Federal 100 named Sprint among the top 100 industrial leaders “making a difference in federal government” by contributing to information technology applications (2002 & 2003) Awards & Industry Ratings Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Technology Leadership Sprint and the Swedish National Research and Education Network (SUNET) make the Guinness Book of World Records. Using neither special hardware nor special connections, the Sprint/SUNET team in April sent nearly 840 gigabytes of data from a PC in San Jose, Calif., roughly halfway around the globe to associates at another PC at the University of Lulea in northern Sweden in under 27 minutes. (June 2004). Sprints long distance network had the fewest long distance FCC-reportable outages of the top three major competitors for eight straight year (March 2004) In Network Magazines 2003 North American Carrier Survey for IP Service, Sprint finished first among IXCs, including AT&T and MCI, with a particularly strong showing in Support, Price, Breadth of Service and Remote Access (Sept 2003) 29 Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary Sprint 2005. All rights reserved. * Technology Leadership, continued Awards & Industry Ratings Diversity Leadership Americas Network2003 Enterprise User Survey awarded Sprint first in Frame Relay/ATM and Private Line services. Sprint also received top scores for Sprint IPVPN services (June 2003) SprintLink Frame Relay TM Named a “Best of Interop” Finalist. Finalists are chosen by editors of CMP Media LLCs telecom industry trade publications CRN, Network Computing, VARBusiness and Network Magazine in the Enterprise Network Infrastructure category. (May 2003) National Association of the Deaf recognizes Sprint with Presidents Award to honor Sprint for “exceptional service to the association” and the deaf and hard of hearing communities. Sprint has been the leader in providing innovative relay services nationwide for 14 years. (Aug 2004) Sprint Selected to Top 50 Companies for Diversity List. DiversityInc. has published this list for four years and uses empirical, measurable data to compare the diversity management, marketing, supplier and communications efforts of U.S. companies (April 2004) Annual Federal 100 honors Tony DAgata, vice president/GM for GS. The Federal 100 Awards recognizes top executives from government, industry and academia who had the greatest impact on the government information systems community in 2003 (March 2004) Chief Diversity Officer David P. Thomas received 2003 CareerFOCUS Eagle Award. Thomas is one of 17 minority U.S. business leaders to receive this award, which salutes corporate diversity. (Sept 2003) Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability 30 Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary Sprint 2005. All rights reserved. * Vendor CriteriaSprint Customer-focused solutions Meets business & industry needs Broad portfolio of services Awarding winning products Exceptional performance & reliability World class network Industry-leading SLAs Best wireless coverage and speeds in industry Customer-focused support Experienced account team Proven methodology Leadership Industry innovation Financial stability Award-winning services Vendor AVendor B Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Comparing Sprint Our competitors have pieces, but none has the breadth and depth of assets and services that Sprint possesses to meet your needs today and tomorrow 31 Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary Sprint 2005. All rights reserved. * Healthcare Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Reduce CostsIncrease ProductivityExpand Business IT/ Operations Use electronic storage and automated enrollment Enable online, real -time quoting systems Leverage distance learning tools Increase auto- adjudication rates to more efficiently process provider claims and payments Deploy anti-fraud computer software Procure vendors with online tool to solicit bids Marketing Provide online resource to present HIPAA transaction information Outsource customer feedback and analysis functions Create web cast library. Include categories for HMO & PPOs on homepages for better health information access Sales Reduce field head count Implement patient database systems Enhance phone and web-based tools Launch consumer- directed health plans to attract new customer segments Business Drivers 32 Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary Sprint 2005. All rights reserved. * Retail Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Business Drivers Reduce CostsIncrease ProductivityExpand Business IT/ Operations Lower TCO (total cost of ownership) using web services Implement a new contact center application to manage orders Expand software and systems development to international locations Integrate legacy network environments with new Web services Use Web kiosks to monitor inventory levels Improve development of e-commerce programs Integrate internal IT operations with global operations Marketing Procure vendors with online tools Migrate to Web conferencing and e-seminars Use real-time trading network to establish in- house, global procurement Use data management systems to aid global outsourcing Improve Internet retail sites Deploy multi-channel, Web-enabled kiosks Sales Reorganize businesses to eliminate non-core units Leverage web-based channels to reduce customer acquisition costs Add new locations in dispersed geographic locations 33 Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary Sprint 2005. All rights reserved. * Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Business Drivers Government Reduce CostsIncrease ProductivityExpand Business IT/ Operations Use a shared network and online database to foster technical information sharing Implement new software to link legacy and next generation databases Employ real-time networks with new security features Develop concept of Cybercare technology to provide healthcare at a distance, for rapid, coordinated responses to bioterror emergencies Expand government surveillance capabilities and institute Web-based information management systems Establish an online Clearinghouse to evaluate private sector technology solutions Marketing Establish online systems for tax filings Implement software and online databases into INS systems Improve geospatial information technology with real-time ability to enable faster decision-making Use Web sites to conduct “virtual” campaigns Design a supply-chain system that leverages Internet, wireless, and portal technologies Sales 34 Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary: Sprint Customer Sales presentations are intended to be presented to customers and prospects by Sprint Sales personnel. The Speakers Notes are for Internal Use Only. Please do not distribute electronic (PowerPoint) copies of this presentation to non-Sprint personnel. Sprint Proprietary Sprint 2005. All rights reserved. * Business DriversSprint Business SolutionsSprint Business PortfolioCustomer SupportSprint LeadershipPerformance & Reliability Business Drivers Professional Services Reduce CostsIncrease ProductivityExpand Business IT/ Operations Employ Web- based software for remote access to the network Migrate accounting functions to the Web through Internet portals Use encryption software and Digital Rights Manag