商务英语口语会刊.doc

商务英语口语会刊1.wobble n.摇晃，变度 vi.摇晃，摇摆 vt.使摇摆，使颤动 【商务用语】wobble wheel 摆动轮【例句】This chair wobbles.这个椅子晃动不稳。2.wording n.措词【商务用语】label wording 商标（上的）用语 treaty wording 协定文本，协定措词 wording of signal indication 信号显示用语，信号显示名称【例句】Careful wording aids clearness.谨慎的措辞可使意思清楚。3.worthiness n.价值，值得【相关词组】credit worthiness 信誉4.wrap n.包裹；约束，限制 vt.包装；卷，缠绕 vi.缠绕，重叠【相关词组】wrap up a business deal 做成一笔交易【例句】The plan was wrapped in secrecy.计划在秘密进行。5.wrapping n.包装纸，包装材料 adj.包装用的【相关词组】wrapping table 外包装台 wrapping store 包装材料仓库 shrink wrapping 收缩包装商务英语口语会刊 NO.1日常办公室用语欢迎新员工1.Come with me, please. 请跟我来A:Hi, Jennifer.B:Hi,Lily,welcome to join us, I will show you around. Come with me,please.A：你好，珍妮佛。B：你好，莉莉，欢迎你加入我们，我带你四处看看，请跟我来。 2. Get on board 加入我们(团队)A: When did you get on board?B: Last Friday.A：你什么时候加入我们的？B：上周五。 3.I will give you an orientation. 我会教你适应环境的。A: Its my first day at work. What am I supposed to do?B: Dont worry, I will give you an orientation.A：今天是我第一天上班，我应该做些什么呢？B：别担心，我会教你适应环境的。4.If you need anything, just.A: If you need anything, just give me a holler.B: Thank you, its very nice of you.A：如果你需要什么，跟我说一声。B：谢谢你，你真好。5.Let me show you around.让我带你四处看看。A: This place is like a maze, Im totally confused.B: Let me show you around.A：这里像个迷宫，我完全糊涂了。B：我带你四处看看。 商务英语口语会刊No.81.At least two people present 至少两人在场 A:I need to work overtime today.B:Make sure that at least two people are present for safety reasons. A：我今天要加班了。B：为了安全起见，至少要有两个人在场。 2. Call if there are any issues 有问题打电话A: Julian, Im going to work next Saturday.B: Good, call me if there are any issues.A：朱利安，我下周要来加班。B：好的，有问题给我打电话。注：Issues are problems and troubles, not simply something.3.Check all the electricity, fire, gases after done 离开之前检查电、火和煤气。A: You can go home, well finish the job.B: Thank you. Make sure to check all the electricity,fire, gases after done.A：你先回家吧，我们把事情做完。B：谢谢你，（干完）走之前一定要检查电、火和煤气。4.Exempt 薪水工A: Do I get overtime pay?B: No, you are an exempt (salaried) employee, and do not get paid for overtime.A：我有加班费吗？B：没有，你是薪水工，加班是没有加班费的。5.Have to work overtime 不得不加班 A: Can you finish it today?B: No way, I have to work overtime today to get it done.A：你今天能干完吗？B：根本不可能，我今天不得不加班才能干完。-商务英语口语会刊 NO.10日常办公室用语出差（1）1.Airport pick-up 接机 A:Anybody picks you up at the airport?B:My secretary arranged it. I just hope the chauffeur will show up. A：有人去机场接你吗？B：我的秘书安排了，我只是希望司机能到。 2. Book a hotel 订酒店A: Who booked the hotel for you?B: Ms. Wang did. Its Shangri-La.A：谁帮你订的酒店？B：王女士定的，是香格里拉。3.Expense standard 差旅费标准A: Whats the expense standard for travel?B: I have the information. Ill email it to you.A：差旅费标准是怎样的？B：我这有，我会发电子邮件给你的。4.Kill time 消磨时间，打发时间A: I have about one hour to kill. Any recommendations where to go?B: You can get on the Internet in the VIP Lounge. Thats the best time to kill time.A：我还有一个小时没事儿干，能推荐什么地方可去吗？B：你可以去贵宾室上网，那里是消磨时间的最好去处。5.On the road 旅行，公出A: Im on the road a lot recently.B: Thats not bad, you get to see other cities.A：我最近总出差。B：那也不错，你有机会看看其他城市。商务英语口语会刊 NO.11日常办公室用语出差（2）1.Out of town 出城，旅行，出门 A:Im going out of town.B:Business trip?A:Yes. A：我要出门。B：公出？A：是的。 2. Receipt/invoice 收据/发票A: Whats the difference between receipt and invoice?B: Invoice means the receipt with paid tax. Receipt has wider meaning than invoice.A：收据和发票的区别是什么？B：发票是付了税的收据，而收据指的范围比发票更广泛。3.Rent a car 租车A: Where can I rent a car?B: The car rental counters are over there.A：我在哪里可以租车啊？B：租车柜台在那边。4.Sleeping car 卧铺A: There is a direct sleeping car from Changchun to Beijing.B: Its so convenient. You save on the hotel as well.A：从长春到北京有一趟直达卧铺。B：太方便了，连宾馆的钱都省了。5.Take a plane 坐飞机 A: Are you taking a plane or taking a train?B: Ill fly. It will take two days for the train.A：你要坐飞机去还是坐火车？B：坐飞机，坐火车得两天。商务英语口语会刊 NO.12日常办公室用语出差（3）1.Taxi （飞机）滑行 A:Ladies and Gentlemen, the airplane is about to taxi. Please fasten your seatbelt. B:Flight attendants, please cross check.A：女士们先生们，飞机就要滑行了，请系好安全带。B：空乘人员，请交叉检查。2. Tip 小费A: To whom do you have to pay tip?B: Waiters, taxi drivers, and hairdressers.A：哪些人你得给小费？B：服务员，出租车司机和理发师。3.Travel regulations 出差制度A: What are the travel regulations of our company?B: Its in the employee book. Let me know if you cant find the book.A：我们公司的出差制度是怎么样的？B：都在员工手册中呢，你要是找不着就和我说一声。4.Travel agency 旅行社A: Do we use travel agency for tickets?B: We do. China travel.A：我们通过旅行社订票吗？B：是的，中国旅行社。5.Travel route 出差路线 A: How do you define travel route?B: The shortest possible route.A：你怎样选择出差路线啊？B：最短的可行路线。商务英语口语会刊 NO.13办公用品（1）1.Answering machine 电话应答机 A:I found that the ansering machine is not popular in China.B:Right. Most of us do not have it in the office. A：我发现在中国，电话应答机不是很流行。B：是的，我们大部分人都没在办公室里安装。 2. Battery 电池A: My phone is not showing caller IDs.B: The batteries are probably dead.A：我的电话没有来电显示了。B：可能是电池没电了。3.Binder 活页夹A: May I have a couple of blinders?B: Sure. I will get you a few.A：给我几个活页夹好吗？B：当然可以，我给你找几个。4.Computer disk 计算机磁盘A: Can I have a computer disk?B: We dont have any floppy disks any more. I have only CDs.A：我能要些计算机磁盘吗？B：我们这不再用软盘了，我只有CD。5.Drawer 抽屉 A: Where did you put your U-disk? B: In the first drawer on the left.A：你把U盘放在哪了？B：左侧第一个抽屉。商务英语口语会刊 NO.14办公用品（2）1.Folder 文件夹 A:How do you arrange your documents for each project?B:I put them in separate folders. A：你怎样保存每个项目的文件？B：我把它们放在不同的文件夹里。 2. LAN cable/line 网线A: I stay in the same cubical with June, but we have only one LAN line.B: Ill call IT to get another one for you.A：我和朱恩在一个格子间，可我们只有一根网线。B：我会给信息部打电话，让他们再给你装一根。3.Notebook 笔记本A: Do you have a notebook?B: You mean the notebook computer or the real notebook.A: Who uses notebook any more? Im referring to the computer.B: OK. Unfortunately I dont have a notebook computer. A：你有笔记本吗？B：你是说笔记本电脑还是真的笔记本？A：现在谁还用笔记本啊，我是说电脑？B：哦，很遗憾，我没有笔记本电脑。4.Paper clips 纸夹，长尾夹A: Do you have paper clips?B: Wendy may have some. Check with her.A：我有纸夹吗？B：温蒂可能有几个，问问她。5.Papers 纸张 A: Why do we always run out of copy papers? B: Cause we have limited on how much we can use.A：我们的打印纸怎么总用光啊？B：因为我们限制用纸了。商务英语口语会刊 NO.15办公用品（3）1.Printer cartridge 打印机硒鼓 A:The printer cartridge needs to be changed.B:Can you do it?A：打印机的硒鼓得换了。B：你能换吗？ 2. Projector 投影仪A: Jean, could you find a projector for me ?B: No problem.A：珍，你能帮我找个投影仪吗？B：没问题。3.Stapler 订书器A: My stapler is not working.B: Yours is the cheap stuff, take mine. A：我的订书器坏了。B：你的是便宜的那种，用我的。4.Sticky note 可粘贴留言条，易事贴A: Did you leave a sticky note for Wendy?B: I did. I put it on her computer screen.A：你给温迪写留言条了吗？B：是的，我粘在她的电脑显示屏上了。5.Tape 磁带，胶带 A: Do you have tape? B: Yes, take it. I have another one.A：你有胶带吗？B：有，拿去吧，我还有一个。商务英语口语会刊 NO.16电话用语（1）1.Call me back please 请给我回电话 A:Could you have her call me back, please?B:No problem. I will let her know.A：你能让她给我回个电话吗？B：没问题，我会告诉她的。 2. Collect call 对方付费电话A: I need to make a collect call.B: Just one second, I will connect you.A：我得打个对方付费电话。B：没问题，我给您接。3.Could you call back later？ 您能过会给我打电话吗？A: Im in the middle of something. Could you call back later?B: Sure. I will call you this afternoon.A：我现在很忙，你能过会给我打电话吗？B：好的，我下午打给你。4.Get the phone 接电话A: Im busy, can someone get the phone?B: Okay. I got it.A：我有事儿，谁接一下电话好吗？B：好的，我接了。5.Give me a call 给我打个电话A: If you need anything, give me a call.B: Thanks a lot.A：如果你需要什么，给我打个电话。B：太谢谢了。商务口语电子报电话用语（2）1.Hang on please. 请稍等，请不要挂断 A:June, hang on please. I will be right back.B:Okay.A：朱恩，请不要挂断，我马上回来。B：好的。 2. Hang up 挂断A: She hung up on me.B: Did she? she mustve been mad.A：她挂断了我的电话。B：是吗？她肯定是发怒了。3.Ill call him back. 我会再给他打电话。A: Ill call him back.B: Okay, he will be back at three. A：我会再给他打电话。B：好的，他三点会回来。4.Put.on 让和我讲话A: Could you put Alice on?B: She is all tied up.A：能让爱丽丝和我讲话吗？B：她在忙。5.Telephone conference 电话会议A: Do you have telephone conference tonight?B: I do. I have telephone conference almost every night.A：你今晚有电话会议吗？B：是啊，我差不多每天晚上都有电话会议商务英语口语会刊 NO.18复印和打印（1）1.Add ink 加墨 A:I need to add ink to the copier. Do you know how?B:Yes. These are solid inks for the color copier. A：我想给复印机加点墨，你知道怎么加吗？B：知道，这些是彩色复印机用的固体墨。 2. Add paper 加纸A: Please add paper to the copier.B: Okay. The problem is I dont know where the papers are.A：请给复印机加些纸。B：好的，可问题是我不知道纸在哪里。3.Automatic feed 自动进纸A: How many pages can the copier take for automatic feed?B: Fifty pages.A：复印机自动进纸可以一次性复印多少张纸？B：50张。4.Bind 装订A: Would you bind the copies for me?B: Sure. Just let me know what kind of binder you would like.A：您能帮我装订这些复印材料吗？B：当然可以，只要告诉我你要哪种装订册就可以了。5.Copy paper 复印纸A: Where are the copy papers?B: Ask Wendy.A：复印纸在哪啊？B：问问温迪。商务英语口语会刊 NO.19复印和打印（2）1.Black and white 黑白 A:Do you want black and white copies or color copies?B:I want color ones. A：你想要印黑白的还是彩色的？B：我要彩色的。 2. Face up/face down 面朝上/面朝下A: When you use the auto feed, do you put the originals face up or down?B: Face up.A：用自动进纸的时候，你的原稿正面朝上还是朝下？B：朝上。3.Out of order 不好使了A: The copier is out of order. Is there another one?B: Yes, on the second floor.A：这个复印机不好使了，还有别的复印机吗？B：有，在二楼。4.Paper jam 夹纸A: Its so easy to get a paper jam. This copier is crazy.B: Why dont we buy a new one?A：总是夹纸，这台复印机真是疯了。B：我们为什么不买一台新的呢？5.Paper size 纸型A: What is the paper size that you want?B: A4.A：你想要什么纸型？B：A4。商务英语口语会刊 NO.95业务职能储运1.Custom broker 报关商A: Why do we need a custom broker?B: They can get the shipment released quicker than we do.A：我们为什么需要报关商？B：因为他们可以帮助我们更快地通关。2.Delivery time 交货期A: Did you get the defined delivery time?B: Yes. It will be in Korean plant on the 17th of April.A：你得到规定的交货期了吗？B：是的，4月17日在韩国工厂交货。3.Freight car 火车A: How are you going to ship it?B: I plan to use railroad freight cars.A：你怎么运输啊？B：我计划使用铁路货运。4.Storage 仓库A: Do we need storage space in Dalian?B: Yes. We rented storage there.A：我们在大连需要仓库吗？B：是的，我们已经在那儿租了仓库。5.Tax free zone 保税区A: Is the storage in the tax free zone?B: Yes. If we need to ship it out of China, we dont have to pay taxes.A：仓库是在保税区吗？B：是的，如果要将货运出中国，我们不需要付税。商务英语口语会刊 NO.100法律事务商务谈判（1）1.Customer satisfaction 客户满意度A: How do you guarantee the customer satisfaction？Sometimes they have unreasonable requests.B: The way is always to say yes to a customer, but the yes is conditional.A：你们怎样保证客户满意呢？有时他们会提一些不合理的要求。B：关键是对客户永远说“是”，但这个“是”是有条件的。 2.Gain/loss of market share 得到/失去市场份额A: Why did we lose so much of the market share?B: The government put a control on the loans. People are not buying cars like a year ago.A：我们为什么会失去这么多的市场份额？B：政府对贷款实施了控制，人们不像一年前那样愿意买车了。3.Import/export 进口/出口A: How could we import parts from China to reduce our costs?B: Everyone is doing it. Why shouldnt we? There has to be a way for us.A：我们怎么能从中国进口零件来降低成本呢？B：大家都这样做，我们为什么不应该这么做呢？一定有办法。4.Paid tooling 付费工装A: Are we going to pay for the tooling?B: Yes. For this program, we will provide paid tooling.A：你会付工装费吗？B：是的，对这个项目我们会提供付费工装。5.Play games 敷衍搪塞A: He was playing games with me.B: We need to figure out how to nail him.A：他是在敷衍我。B：我们得想办法控制住他。商务英语口语会刊 NO.101法律事务商务谈判（2）1.Price Cut 降价A: For this year, we want to start a new round of price cut.B: We knew already, but just didnt konw how much you want to cut.A：今年我们要开始新一轮的降价。B：我们已经知道了，但是不知道你们要减多少。 2.Recall 召回A: Your problem has caused recalls of seventy thousand cars. B: We are sorry about the problem. We have provided a solution to the issue.A：你们的问题造成了七万辆轿车的召回。B：真的很抱歉，我们已经提供了问题的解决办法。 3.Request for support 要求支持A: There was a request for support from our customer.B: Well, what are you waiting for? Go and assign someone this job.A：我们的客户要求技术支持。B：那你还等什么？快去把工作布置下去。4.Supplier chain 供应商链A: How are you going to develop the supplier chain?B: We have some suppliers in line already. We have targets for the rest.A：你要怎样开发供应商链？B：我们已经有一些供应商了，对其他供应商，我们也有目标了。5.Terms of payment 付款条款A: Is there any chance to negotiate the terms of payment?B: Anything is possible. You need to convince me that you are reasonable.A：付款条款还有没有再谈谈的可能？B：没有不可能的，但是你得说服我你是有道理的商务英语口语会刊 NO.102法律事务建立一个合资公司（1）1.Background information 背景信息A: Can we have detailed background information for this joint venture?B: Of course. Ill get it to you ASAP.A：能告诉我们关于这个合资公司的背景信息吗？B：当然，我会尽快提供给你们。 Note: ASAP = As Soon As Possible2.Captial 资本A: How much captial investment are we talking about?B: About twenty million dollars.A：我们在考虑多少投资资本？B：大约二千万美元。3.Feasibility analysis 可行性分析A: Do we do a feasibility analysis?B: We did. It is absolutely feasible.A：我们做过可行性分析吗？B：做过，这是完全可行的。4.Legal representative 法定代理人A: Who is our legal representative of our Company?B: Dave Cargel.A：谁是我们公司的法定代理人？B：戴夫卡勾。5.Loan application 贷款申请A: We need to start our loan application. Who will take care of this?B: Mr.Ma will.A：我们得开始申请贷款了，谁来负责这个？B：马先生。商务英语口语会刊 NO.103法律事务建立一个合资公司（2）1.Market analysis 市场分析A: Are these specialized companies for market analysis?B: Yes. I can provide you some contacts if you need.A：有专门的市场分析公司吗？B：是的，如果你需要，我可以给你一些联系信息。 2.Market development 市场开拓A: Who would be in charge of market development? B: Our Chinese partner.A：谁负责市场开拓？B：我们的中方合伙人。 3.Profit margin 利润率A: What would be our profit margin for next year?B: 4.2 percent.A：我们明年的利润率大概是多少？B：4.2%。4.Representative 代表A: Who would represent the joint venture?B: Our legal representative is the Chairman of the Board.A：谁是合资公司的代表？B：我们的法定代理人是董事会主席。5.Technology transfer 技术转让A: Is the forign company going to transfer their technologies?B: Yes. The joint venture can use the technologies for free.A：外方公司会转让他们的技术吗？B：是的，合资公司可以免费使用他们的技术。商务英语口语会刊 NO.104法律事务商法（1）1.Audit 查账，认证A: Who is coming to audit today?B: Our parent company.A：今天谁来查账啊？B：总公司。 2.Board of Directors 董事会A: Who forms our Board of Directors? B: Representatives from both sides of the joint venture.A：哪些人组成董事会？B：合资双方的代表。 3.Business tax 营业税A: How much is the business tax in China?B: 5%.A：中国的营业税是多少？B：5%。4.Certify/Certification/Certified 认证A: Who would certify our testing labs?B: Its up to the customer on how we should certify our labs.A：谁来认证我们的实验室啊？B：由客户决定怎样认证我们的实验室。5.Corruption 腐化A: Corruption is not allowed under business law.B: Right. Corruption disturbs the normal business environment.A：腐化是违反商法的。B：是的，腐化会扰乱正常的经济秩序。商务英语口语会刊 NO.105法律事务商法（2）1.Foreign investment 外商投资A: Is foreign investment encouraged in China?B: Yes. China wants to attract as much investment as possible. A：中国是否鼓励外商投资？B：是的，中国想要尽可能吸引投资。 2.Misconduct 违法行为A: There was some misconduct of the Enrun Company officials. B: Yeah. They took money and run.A：Enrun公司的官员有一些违法行为。B：是的，他们携款潜逃了。 3.Monopoly 垄断A: Is it allowed to become a monopoly?B: No. Its not allowed under the business law.A：垄断是允许的吗？B：不是，商法是不允许垄断的。4.Registration 注册登记A: Did you register your business?B: I sure did. Look at the license on the wall.A：你的商店注册了吗？B：当然，你看执照就挂在墙上。5.Scope of business 业务范围A: So what is the scope of your business?B: Import and export of industrial products.A：那么你的业务范围是什么？B：工业产品的进出口业务。商务英语口语会刊 NO.106法律事务保险（1）1.Auto insurance 汽车保险A: I heard that you bought a new car. Did you get your auto insurance?B: Actually I bought a new used car. Yes, I did.A：我听说你买了一辆新车，你买了汽车保险吗？B：其实我买的是一辆新的二手车。是的，我买保险了。 2.Beneficiary 受益人A: Who is the beneficiary? B: My husband.A：受益人是谁？B：我丈夫。 3.Co-pay 自付率A: How much is the co-pay for this medical insurance?B: $10 for office visit, and 20% for other expenses.A：这种医疗保险的自付率是多少啊？B：门诊10美元，其他费用自付20%。4.Coverage 保险范围A: What is the coverage of the plan?B: It covers most medical expenses at 80%, expect pre-existing conditions.A：这种保险的投保范围是怎样的？B：保大多数医疗费用的80%，不包括投保前发生的老病。5.Dental insurance 牙保险A: Is the dental insurance separated from the medical insurance?B: It is in the United States.A：牙保险和医疗保险是分开的吗？B：在美国是这样的。商务英语口语会刊 NO.107法律事务保险（2）1.Hospitalization 住院A: Does the insurance pay for hospitalization?B: Yes, 80%. A：这种保险保住院费吗？B：是的，保80%。 2.Insurer 承保人A: Who is the insurer? B: Wan Long Insurance Company Ltd.A：承保人是哪个？B：万隆保险股份有限公司。 3.Insured 保户A: Are you the insured?B: Yes.A：你是保险用户吗？B：是的。4.Liability 必须保险A: Whats liability?B: The minimum insurance that covers the damages for the other party.A：什么是必须保险呢？B：是只保对方损失的最低保险。5.Premium 保费A: Who pays for the premium?B: If you are employed, your employer will pay most of the premium.A：谁来支付保费？B：如果你有工作，你的雇主将承担你的大部分保费。商务英语口语会刊 NO.108法律事务投诉1.Customer complaints 客户投诉A: We had a lot of customer complaints on our products. What should we do?B: We need to investigate the cases, and find the root of the cause.A：有很多客户投诉我们的产品，我们该怎么办？B：我们要调查一下情况，找出根本原因。 2.Formal complaints 正式投诉A: Today, our customer sent a letter of formal complaints to our General Manager.B: Really? Its getting very serious. We got to take care of it soon.A：今天，我们的客户给总经理发了一封正式的投诉信。B：真的吗？问题严重了，我们得尽快解决这个问题。 3.Public relations 公共关系A: Who takes care of complains in our company?B: Public Relations Department.A：谁来负责我们公司的投诉？B：公共关系部。4.Punishment 惩罚A: If you dont satisfy customers, they would remember, and they will punish you by not buying your products.B: I learnt that in a hard way.A：如果你不让你的客户满意，他们会记在心里，通过不再买你的东西来惩罚你。B：我有过惨痛的经验教训。5.Survey of satisfaction 满意度调