PMB指南第5版第一章习题附答案.pdf

PMBOKPMBOK 指南（第指南（第5 5版）第版）第一一章习题章习题（附答案）（附答案） 1 1One of your team members informs you that he does not know which of the many One of your team members informs you that he does not know which of the many projects he is working on is the most important. Who should determine the projects he is working on is the most important. Who should determine the priorities among projects in a company?priorities among projects in a company? A. Project managerA. Project manager B. SponsorB. Sponsor C. Senior C. Senior managementmanagement D. Team D. Team 1. 1. 一个项目团队成员告诉你，他不知道他参与的哪个项目工作更重要。谁负责确定项目一个项目团队成员告诉你，他不知道他参与的哪个项目工作更重要。谁负责确定项目 在公司的优先权？在公司的优先权？ A A 项目经理项目经理 B B 项目投资人项目投资人 C C 高级管理层高级管理层 D D 项目团队项目团队 2. Two project team members are having a disagreement about deliverables. Bill 2. Two project team members are having a disagreement about deliverables. Bill contends that deliverables are only tangible things such as buildings, contends that deliverables are only tangible things such as buildings, roads, roads, computer servers, etc. Andrea insists that they must also consider things like computer servers, etc. Andrea insists that they must also consider things like training and other intangible deliverables as part of what they are producing. training and other intangible deliverables as part of what they are producing. Who is right?Who is right? A. Bill is rightA. Bill is right B. Andrea is rightB. Andrea is right C. Both Bill and Andrea are rightC. Both Bill and Andrea are right D. NeitD. Neither Bill nor Andrea is correcther Bill nor Andrea is correct 2. 2. 两个团队成员对可交付成果的理解有分歧。两个团队成员对可交付成果的理解有分歧。BillBill 坚决认为可交付成果只是有形资产，坚决认为可交付成果只是有形资产， 如建筑物、道路、计算机服务器等。而如建筑物、道路、计算机服务器等。而 AndreaAndrea 坚持声称他们应该把诸如培训的事情和其坚持声称他们应该把诸如培训的事情和其 他无形可交付物都作为他们成果的一部分。谁说的是对的呢？他无形可交付物都作为他们成果的一部分。谁说的是对的呢？ A. BillA. Bill 是对的是对的 B. AndreaB. Andrea 是对的是对的 C. BillC. Bill 和和 Andrea Andrea 都对都对 D. BillD. Bill 和和 Andrea Andrea 都不对都不对 3. As for projects and operational work, which of th3. As for projects and operational work, which of the followings is propere followings is proper？ A. A project is constrained by limited resources and operational works generally A. A project is constrained by limited resources and operational works generally have no such constraints.have no such constraints. B. Operational works are not defined as a project.B. Operational works are not defined as a project. C. The objectives of projects and operations are fundamentally different.C. The objectives of projects and operations are fundamentally different. D. Projects are different because the project concludes when its specific D. Projects are different because the project concludes when its specific objectives have been attained, while operations are repetitive.objectives have been attained, while operations are repetitive. 3. 3. 关于项目与运营，下面哪一项描述是正确的？关于项目与运营，下面哪一项描述是正确的？ A. A. 项目受到有限资源的制约，而运营没有资源的制约项目受到有限资源的制约，而运营没有资源的制约 B. B. 运营工作不会被定义为项目运营工作不会被定义为项目 C. C. 项目和运营的目标是根本不同的项目和运营的目标是根本不同的 D. D. 由于项目所要达到的特定目标不同，因而项目是独特的，而运营是可重由于项目所要达到的特定目标不同，因而项目是独特的，而运营是可重复的复的 4. All of the following are reasons project fail except:4. All of the following are reasons project fail except: A. Plans require too much in too little timeA. Plans require too much in too little time B. Poor financial estimatesB. Poor financial estimates C. Planning is performed by a central planning department.C. Planning is performed by a central planning department. D. Management has not sufficient experience in project managemeD. Management has not sufficient experience in project managementnt 4. 4. 以下哪一项不是项目失败的原因以下哪一项不是项目失败的原因? ? A. A. 计划要求在太短的时间完成太多的任务计划要求在太短的时间完成太多的任务 B. B. 拙劣的财务估算拙劣的财务估算 C. C. 有一个中心计划编制部门执行计划编制有一个中心计划编制部门执行计划编制 D. D. 管理层在项目管理方面缺乏经验管理层在项目管理方面缺乏经验 5. All the following are characteristics of a project EXCEPT?5. All the following are characteristics of a project EXCEPT? A. Temporary A. Temporary B. Definite beginning and endB. Definite beginning and end C. Interrelated activitiesC. Interrelated activities D. Repeats itself every monthD. Repeats itself every month 5.5.下面哪项不是项目的特点？下面哪项不是项目的特点？ A A临时性临时性 B B明确的开始和结束日期明确的开始和结束日期 C C相关的一系列活动相关的一系列活动 D D每月重复执行每月重复执行 6. The policies, methodologies, and templates for managing projects within the 6. The policies, methodologies, and templates for managing projects within the organization should be supplied by the: organization should be supplied by the: A. project sponsor. A. project sponsor. B. functional department.B. functional department. C. project management office. C. project management office. D D. project manager. . project manager. 6. 6. 在组织中管理项目时使用的政策、方法和模板由谁来提供？在组织中管理项目时使用的政策、方法和模板由谁来提供？ A A项目出资人项目出资人 B B职能部门职能部门 C C项目管理办公室项目管理办公室 D D项目经理项目经理 7. A market demand, a customer request, and a technological advance are examples 7. A market demand, a customer request, and a technological advance are examples of:of: A. changes to the project.A. changes to the project. B. reasons to initiate a project.B. reasons to initiate a project. C. components of a WBS.C. components of a WBS. D. D. claims to the project.claims to the project. 7. 7. 市场的需求市场的需求, , 客户的要求和技术的改进都是什么的例子？客户的要求和技术的改进都是什么的例子？ A. A. 项目变更原因项目变更原因 B. B. 启动项目的原因启动项目的原因 C. WBSC. WBS 的组成部分的组成部分 D. D. 对项目的要求对项目的要求 8 8Project manager is new to managing projects and is having difficulty creating Project manager is new to managing projects and is having difficulty creating a WBS with the team. To alleviate this situation, the project manager should a WBS with the team. To alleviate this situation, the project manager should ask for help from:ask for help from: A. The sponsorA. The sponsor B. Other project managersB. Other project managers C. The project management officeC. The project management office D. The teamD. The team 8. 8. 一位项目经理刚从事项目管理工作，在与项目团队创建工作分解结构时面临着困难。一位项目经理刚从事项目管理工作，在与项目团队创建工作分解结构时面临着困难。 为消除这种状况，项目经理应求助于：为消除这种状况，项目经理应求助于： A. A. 发起人发起人 B B其他项目经理其他项目经理 C. C. 项目管理办公室项目管理办公室 D D项目团队项目团队 9. Your country has held the sport of bowling in high e9. Your country has held the sport of bowling in high esteem ever since indigenous steem ever since indigenous bowlers first introduced it to your region 3,000 years ago. You are the project bowlers first introduced it to your region 3,000 years ago. You are the project manager for a governmentmanager for a government- -approved national monument to the sport: a approved national monument to the sport: a marblemarble- -andand- -titanium structure in the form of a bowling pin. This monument is titanium structure in the form of a bowling pin. This monument is expexpected to last for centuries. In this situation, the concept of being temporary, ected to last for centuries. In this situation, the concept of being temporary, which is part of the definition of a projectwhich is part of the definition of a project A A Does not apply because the project will have a lasting resultDoes not apply because the project will have a lasting result B. Does not apply to the product to be createdB. Does not apply to the product to be created C. Recognizes that C. Recognizes that the project team will outlive the actual projectthe project team will outlive the actual project D. Does not apply because the project will not be short in durationD. Does not apply because the project will not be short in duration 9. 9. 自从自从30003000年前第一次将保龄球运动引入到你的国家，年前第一次将保龄球运动引入到你的国家， 你的国家一直将保龄球运动视你的国家一直将保龄球运动视 为一种高尚的运动。 你作为一个项目经理要为政府建造一个保龄球运动的纪念碑为一种高尚的运动。 你作为一个项目经理要为政府建造一个保龄球运动的纪念碑: : 一个一个 大理石大理石-钛结构的保龄球饰针。钛结构的保龄球饰针。 这个纪念碑预期能够持续几个世纪。这个纪念碑预期能够持续几个世纪。 在这种情况下，在这种情况下， 认为项目是暂时性的这种说法认为项目是暂时性的这种说法 A A 不适合，不适合， 因为这个项目需要的结果是持续的因为这个项目需要的结果是持续的 B B 不适合要建造的产品不适合要建造的产品 C C 认为项目团队将比本项目要长寿认为项目团队将比本项目要长寿 D D 不适合，不适合， 因为这个项目不是在短期内就可以完成的因为这个项目不是在短期内就可以完成的 10. Which of the following BEST describes the major constraints on a project?10. Which of the following BEST describes the major constraints on a project? A. Scope of work, number of resources, costA. Scope of work, number of resources, cost B. Scope of work, cost, and timeB. Scope of work, cost, and time C. Resources, qualitC. Resources, quality, budget, scope, risk, and schduley, budget, scope, risk, and schdule D. Time, cost, and number of changes D. Time, cost, and number of changes 10. 10. 下面哪项最好的描述了项目的主要制约因素下面哪项最好的描述了项目的主要制约因素? ? A. A. 工作范围，工作范围， 资源数量，成本资源数量，成本 B. B. 工作范围，成本，时间工作范围，成本，时间 C. C. 资源，质量，预算、范围、风险和进度资源，质量，预算、范围、风险和进度 D. D. 时间，成本，和变更数量时间，成本，和变更数量 1111Company work authorization system can be categoriaed into_Company work authorization system can be categoriaed into_ A. OrganizationA. Organizations pros processes and procedures for conducting work.cesses and procedures for conducting work. B. Enterprise environmental factors.B. Enterprise environmental factors. C. Organizational corporate knowledge base.C. Organizational corporate knowledge base. D. Contract administration procedure.D. Contract administration procedure. 11. 11. 公司的工作授权系统属于公司的工作授权系统属于_ A. A. 执行工作的组织过程和手续执行工作的组织过程和手续 B. B. 事业环境因素事业环境因素 C. C. 组织共同知识库组织共同知识库 D. D. 合同管理程序合同管理程序 12. Who takes the Primary12. Who takes the Primary Responsibility for Project Deliverable? Responsibility for Project Deliverable? A. Quality ManagerA. Quality Manager B. Project Manager B. Project Manager C. IndividualsC. Individuals D. Upper ManagementD. Upper Management 12. 12. 谁对项目的可交付成果负主要责任？谁对项目的可交付成果负主要责任？ A A质量经理质量经理 B B项目经理项目经理 C C个人个人 D D高级管理层高级管理层 13. As applied to projects, temporary means that13. As applied to projects, temporary means that A. Projects are short in durationA. Projects are short in duration B. EverB. Every project has a definite beginning and end y project has a definite beginning and end C. The undertaking will end at an undetermined time in the futureC. The undertaking will end at an undetermined time in the future D. Projects can be canceled at any timeD. Projects can be canceled at any time 13. 13. 对项目来说， “临时”的意思是：对项目来说， “临时”的意思是： A. A. 项目的工期短项目的工期短 B. B. 每个项目都有确定的开始和结束点每个项目都有确定的开始和结束点 C. C. 项目未来完成时间未定项目未来完成时间未定 D. D. 项目随时可以取消项目随时可以取消 14. John is the person resp14. John is the person responsible for accomplishing the project objectives. onsible for accomplishing the project objectives. John cannot, however, work on weekends. John is _.John cannot, however, work on weekends. John is _. A. A sponsor with constraints.A. A sponsor with constraints. B. The project manager.B. The project manager. C. A part time resource.C. A part time resource. D. Unmotivated.D. Unmotivated. 14. John14. John 是负责实现项目目标的人员。然而，他不能够在周末加班。是负责实现项目目标的人员。然而，他不能够在周末加班。JohnJohn 是是 _._. A. A. 受制约的发起人受制约的发起人 B. B. 项目经理项目经理 C. C. 兼职人员兼职人员 D. D. 无合理动机的人无合理动机的人 15. The human resource department wants to hire anew project manager within 15. The human resource department wants to hire anew project manager within the company. They can choose from the following candidate A has good management the company. They can choose from the following candidate A has good management knowledge; Candidate B has good project management knowledge; Candidateknowledge; Candidate B has good project management knowledge; Candidate C has C has solid technical knowledge; Candidate D has general management, project solid technical knowledge; Candidate D has general management, project management and technical skills. Who is the best candidate?management and technical skills. Who is the best candidate? A. AA. A B. BB. B C. CC. C D. DD. D 15. 15. 人力资源部想在公司内部聘用一位新项目经理。他们可以从下面候选人中挑选：候人力资源部想在公司内部聘用一位新项目经理。他们可以从下面候选人中挑选：候 选人选人 A A 具有丰富的管理知识；候选人具有丰富的管理知识；候选人 B B 具有丰富的项目管理知识；候选人具有丰富的项目管理知识；候选人 C C 具有扎实的具有扎实的 技术知识；候选人技术知识；候选人 D D 具有通用管理、项目管理具有通用管理、项目管理和技术技能。谁是最佳人选？和技术技能。谁是最佳人选？ A. AA. A B. BB. B C. CC. C D. DD. D 16. Deliverables are : 16. Deliverables are : A. The purpose for undertaking the project A. The purpose for undertaking the project B. Any unique and verifiable product,result,or capability to perform a service B. Any unique and verifiable product,result,or capability to perform a service that must be produced to complete a process,phase,or project.that must be produced to complete a process,phase,or project. C. The speciC. The specifications regarding the goals of the project that must be produced fications regarding the goals of the project that must be produced to consider the project complete to consider the project complete D. The measurable outcomes of the project goals D. The measurable outcomes of the project goals 16. 16. 可交付成果是：可交付成果是： A.A.做项目的目的做项目的目的 B.B.在某一过程、阶段或项目完成时，必须产出的任何独特并可核实的产品、成果或服务在某一过程、阶段或项目完成时，必须产出的任何独特并可核实的产品、成果或服务 C.C.项目完成时必须产出的复合项目目标的规范项目完成时必须产出的复合项目目标的规范 D.D.项目目标的可测量结果项目目标的可测量结果 17. You 17. You are in charge of a large project involving many people and other are in charge of a large project involving many people and other resources. You want to make sure that qualified people are doing their work resources. You want to make sure that qualified people are doing their work at the right time and in the proper sequence. What should you do? at the right time and in the proper sequence. What should you do? A. Use a work authorization systemA. Use a work authorization system B. Use projecB. Use project management softwaret management software C. Hold regular status review meetingsC. Hold regular status review meetings D. Have daily project team meetingsD. Have daily project team meetings 17. 17. 你负责一个大项目，涉及到很多人和资源，你希望合格的人员能够在正确的时间而你负责一个大项目，涉及到很多人和资源，你希望合格的人员能够在正确的时间而 且按照正确的顺序工作，应该怎么办？且按照正确的顺序工作，应该怎么办？ A. A. 利用工作授权系统利用工作授权系统 B. B. 利用项目管理软件利用项目管理软件 C. C. 举行定期的状态评估会议举行定期的状态评估会议 D. D. 举行每天的日常会议举行每天的日常会议 18. Which information is not found in the enter18. Which information is not found in the enterprise environmental factorsprise environmental factors？ A. Industry standards.A. Industry standards. B. Personnel administration B. Personnel administration C. Political climateC. Political climate D. Change control proceduresD. Change control procedures 18. 18. 下面哪一项不在事业环境因素中？下面哪一项不在事业环境因素中？ A. A. 行业标准行业标准 B B人事管理制度人事管理制度 C. C. 政治氛围政治氛围 D. D. 变更控制程序变更控制程序 19. A work authorization system can be used to:19. A work authorization system can be used to: A. control who does eA. control who does each task.ach task. B. control what time and sequence work is done.B. control what time and sequence work is done. C. control who does each taskC. control who does each task D. control who does each task and when it is done.D. control who does each task and when it is done. 19. 19. 工作授权系统可以用于工作授权系统可以用于: : A.A.控制谁做每项工作控制谁做每项工作 B.B.控制工作执行的时间和顺序控制工作执行的时间和顺序. . C.C.控制每项工作的完成时间控制每项工作的完成时间. . D.D.控制谁做每项工作以及每项工作的完成时间控制谁做每项工作以及每项工作的完成时间 20. Project success depends primaril20. Project success depends primarily ony on- - A. The quality of the schedule and cost control analysisA. The quality of the schedule and cost control analysis B. Customer satisfactionB. Customer satisfaction C. Customer compromise in defining its needsC. Customer compromise in defining its needs D. Exceeding customer requirements through goldD. Exceeding customer requirements through gold- -platingplating 20. 20. 项目的成功依赖于，项目的成功依赖于， A A进度计划和成本控制分析的质量进度计划和成本控制分析的质量 B B客户满意客户满意 C C在定义客户需求时客户的妥协在定义客户需求时客户的妥协 D D通过提供额外服务超越通过提供额外服务超越客户的要求客户的要求 PMBOKPMBOK 指南（第指南（第5 5版）第版）第一一章习题章习题 参考答案参考答案 1. 1. 参考答案：参考答案：C C 知识要点：项目经理负责单个项目的管理；多个项目的管理，由高层负责；项目投资人知识要点：项目经理负责单个项目的管理；多个项目的管理，由高层负责；项目投资人 是发起某个项目，并且提供钱的人是发起某个项目，并且提供钱的人 2. 2. 参考答案：参考答案：B B 知识要点：可交付成果既是有形的，也是无形的知识要点：可交付成果既是有形的，也是无形的 资料来源： 资料来源： PMBOKPMBOK 指南第指南第5 5版第版第3 3页，或培训讲义第页，或培训讲义第6 6页页 3. 3. 参考答案：参考答案：C C 知识要点：运营的目标是持续经营，项目的目标是早一点结束项目。选项知识要点：运营的目标是持续经营，项目的目标是早一点结束项目。选项 D D，项目的独，项目的独 特性是因为可交付成果是独特的，不是因为目标是特定的。特性是因为可交付成果是独特的，不是因为目标是特定的。 资料来源： 资料来源： PMBOKPMBOK 指南第指南第5 5版第版第1212- -1313页，或培训讲义第页，或培训讲义第1616页页 4. 4. 参考答案：参考答案：D D 知识要点： 管理层可以不懂项目管理， 但项目经理必须要非常精通项目管理。 选项知识要点： 管理层可以不懂项目管理， 但项目经理必须要非常精通项目管理。 选项 A A B B C C 是典型的项目管理没有做好。选项是典型的项目管理没有做好。选项 C C，制定项目管理计划需要邀请所有相关的干系人参，制定项目管理计划需要邀请所有相关的干系人参 与，而不是一个部门来制定。与，而不是一个部门来制定。 5. 5. 参考答案：参考答案：D D 知识要点：项目是临时的、独特的；运营是持续不断的、重复的知识要点：项目是临时的、独特的；运营是持续不断的、重复的 资料来源： 资料来源： PMBOKPMBOK 指南第指南第5 5版第版第1212- -1313页，或培训讲义第页，或培训讲义第1515- -1616页页 6. 6. 参考答案：参考答案：C C 知识要点：知识要点：PMOPMO 为项目提供支持为项目提供支持 资料来源： 资料来源： PMBOKPMBOK 指南第