胜任素质论文基于胜任素质模型的T保险公司管理干部培训需求分析.docVIP

胜任素质论文：基于胜任素质模型的T保险公司管理干部培训需求分析【中文摘要】随着中国加入WTO,我国的保险业发展迅速,保险市场加快了对外开放的步伐,这使得国内保险公司的主体迅速增加,同时外资保险公司也不断涌入。对我国保险业而言,急剧扩大的保险市场所表现出来的竞争压力不是资产量而是人才。调查显示,我国目前保险人才的供需比已经失衡,专业人才匮乏是我国保险业发展的软肋,尤其是外资保险公司大量进入中国市场,使得人才总量离保险业对保险人才数量的实际需求出现了相当大的差距。管理大师德鲁克曾经说过：“企业只有一项真正的资源人,管理就是充分开发人力资源以做好工作”。在我国保险行业中,人才竞争将是长期甚至残酷的过程,也将是保险业竞争的根本,它将直接关系到公司的生存发展。我们必须制定细致和切实的人才战略加以应对。随着外资保险的进入所引起的竞争加剧,中高级人才短缺所形成的“瓶颈效应”将越来越明显地浮出水面,构建有效的内部培训体系成为中国保险公司所面临的最为迫切的问题,而培训作为企业的人力资本投资,其成败在很大程度上依赖于培训需求分析。因为培训需求分析是整个培训管理活动的第一个环节,它决定了培训能否瞄准正确的目标,进而影响到能否设计与提供有针对性的培训课程,因此对培训的有效性起着至关重要的作用,而确定特定职务的胜任素质是培训需求评价的新趋势之一。【英文摘要】With Chinas accession to the WTO, Chinas insurance industry development is rapid, insurance market accelerated the pace of opening-up, which makes the number of domestic insurance company is increasing rapidly, foreign-funded insurance company continuously into. To our country insurance is concerned, rapid enlargement of the insurance market displayed by the pressure of competition is not asset amount but talents. According to relevant data, according to the survey, the supply and demand of Chinas insurance talent than has been imbalances, professional talent shortage is the insurance industry development, especially the soft rib of a foreign-funded insurance company to enter the Chinese market, making the talents from the insurance amount of insurance talent quantity of actual demand appeared a sizable gap. Management gurus drucker once said:”the enterprise only a real resources-people management is fully the development of human resources to do good work.” In our country insurance industry, talent competition will be long and even cruel process, also will be the fundamental insurance competition, it will directly related to the survival and development of the company. We must make a careful and practical talents strategy to cope with.As a foreign insurance into caused by shortage of medium-and high-calibre talent competition, formed by the “bottleneck” will become more and more obvious, and surface of the effective internal training system become Chinas insurance companies faced the most urgent problems, and training as the human capital investment, its success depends heavily on training demand analysis. Because the training demand analysis is the training management activity first link, which determines whether the right training aim, thus affect whether design and provides targeted training courses on the effectiveness of the training, and therefore plays a very important role, and determine the specific duties for feature is the new trend of training needs assessment.【关键词】胜任素质 管理干部 培训需求分析【英文关键词】competency management cadres the analysis of training demand【目录】基于胜任素质模型的T保险公司管理干部培训需求分析摘要8-9ABSTRACT9引言10-111 绪论11-151.1 研究目的111.2 研究意义11-121.3 研究思路和方法12-131.4 研究的创新点13-152 相关理论综述15-312.1 培训需求分析及理论发展15-192.2 胜任素质研究回顾19-313 T保险公司管理干部胜任素质模型的构建31-463.1 T保险公司背景简介313.2 构建管理干部胜任素质模型的意义31-323.3 构建管理干部胜任素质模型的步骤32-443.4 T保险公司管理干部素质模型的应用44-464 基于胜任素质的管理干部培训需求分析46-614.1 培训需求分析的重要性46-484.2 T保险公司管理干部培训现状48-534.3 培训需求分析步骤和方法53-554.4 管理干部培训需求分析流程55-574.5 绩效差距评估表及调查问卷设计574.6 选取各类调查问卷发放范围及调查对象574.7 问卷调查回收及统计分析57-584.8 建立管理干部培训需求分析矩阵58-594.9 培训需求可行性评估59-615 管理干部培训需求分析结果的应用61-665.1 培训内容的开发61-625.2 培训方式的选择62-645.3 培训成本的估计6