组织沟通之领域探讨.ppt

組織溝通之領域探討,林千乃 2003年11月28日,Agenda,研究架構 哲學基礎 研究觀點 理論探討 結論與建議 研究限制,研究架構,Mechanistic perspectives Psychological perspectives,Positivism,Interpretivism,Criticism,Interpretive- symbolic perspectives,System- interaction perspectives,Power&Politics,Participation&Decision making,Assimilation,Organizational culture,IT usage,哲學基礎,來源：整理自Habermas (1971) Knowledge and human interests,哲學基礎,Resource: adapt from Habermas (1971) Knowledge and human interests,哲學基礎,研究觀點,機械論觀點 (Mechanistic perspectives) 心理的觀點 (Psychological perspectives) 符號解釋觀點 (Interpretive-symbolic perspectives) 系統互動觀點 (System-interaction perspectives),研究觀點,理論探討,政治結盟與角力 (Power&Politics) 決策 (Participation&Decision making) 同化 (Assimilation) 文化塑造 (Organizational culture) 資訊科技的使用 (IT usage),理論探討,政治結盟與角力 心理的觀點 ex: The Carnegie Group (March resource dependency theory ex: Giddens (1984): dialectic of control,理論探討,決策 心理的觀點 ex: Janis (1972, 1982): groupthink ex: Amason (1996): cognitive conflict vs. affective conflict 系統互動觀點 ex: Fisher (1970): phases in group decision-making; orientation-emergence-conflict-reinforcement,理論探討,同化 機械論觀點 ex: anticipatory socialization-encounter-metamorphosis 符號解釋觀點 ex: Graen (1976): LMX (Leader-Member-Exchange); role taking-role making-role rountinization,理論探討,文化塑造 符號解釋觀點 ex: hermeneutics of suspicion 系統互動觀點 ex: Jermier (1991) ex: Eisenberg&Riley (2001),理論探討,資訊科技的使用 機械論觀點 ex: Daft et al. (1986, 1987): information richness theory 心理的觀點 ex: Short et al. (1976): social presence theory ex: Yoo&Alavi (2001),理論探討,資訊科技的使用 符號解釋觀點 ex:Trevino,Daft&Lengel (1990) ex: Fulk (1990): social influence model ex: Lee (1994) 系統互動觀點 ex:Yates&Orlikowski (1992), Orlikowski&Yates (1994) ex: Ngwenyam&Lee (1997),結論與期待,Mechanistic perspectives Psychological perspectives,Positivism,Interpretivism,Criticism,Interpretive- symbolic perspectives,System- interaction perspectives,Power&Politics,Participation&Decision making,Assimilation,Organizational culture,IT usage,結論與期待,Mechanistic perspectives Psychological perspectives,Positivism,Interpretivism,Criticism,Interpretive- symbolic perspectives,System- interaction pers