新职业英语职场素质英语Unit2.ppt

高职高专英语立体化系列教材,外语教学与研究出版社,Unit 2,职场素质英语,Unit 2,Warming-up,Reading,Language Lab,Writing,Further Study,The Buck Stops Here!,Supplementary,Warming-up,Home,Task 1 Listen to the poem “Responsibility”, and fill in the blanks with the words you hear., Back,Next ,Return,Responsibility I am responsible for all that I do, from handing in homework to 1. _ too. I choose if my room will be 2. _ or clean, I make the choice to be kind or 3. _.,making friends,messy,mean,声音,Task 1, Back,Next ,It is up to me just how much I will learn, the grades that I get will be grades that I 4._. I 5. _ the choice to be happy or sad, to have a good day or have one that is 6. _. So now I will 7. _ what is best for me. I am 8. _ I hold the key!,earn,make,bad,choose,responsible,Return,Task 1,Task 2 Read the following statements and decide whether it is True (1 point) or False (-1 point) about you. Add up the points to find out how well you take responsibility for yourself. Compare with your partner. 1. I am solely responsible for my actions which are the primary force in how I live my life. 2. When other people, events or circumstances affect my life, I am responsible for my reactions. 3. I am responsible for the companions I choose and the company I keep. 4. I am responsible for my own emotions. 5. My behavior with others is up to me., Back,Next ,Return,Task 2,6. I take responsibility for any choice in life and how I handle the results of my choices. 7. I accept responsibility for doing the right thing even though it may not always be the easiest path. 8. I am responsible for choosing the values by which I live. 9. Even being required to work a certain number of hours, how I spend my time is my responsibility. 10. Self-responsibility includes seeking solutions when having problems and asking for help when I need it., Back,Next ,Return,Task 2,Reading,Home,Text,In the 1940s, a sign sat on President Trumans desk in the White House that read “the buck stops here”. Unfortunately, over the last 60 years, this concept of personal accountabilityespecially in businessseems to have been lost.,Achieving Employee Accountability,Return,Background: The buck stops here(责任止于此): The saying means “do not pass the responsibility on to someone else.” In his farewell address to the American people given in January 1953,President Truman referred to this concept very specifically in asserting that, “The Presidentwhoever he ishas to decide. He cant pass the buck to anybody. No one else can make the decision for him. Thats his job.”,Text,Return,Accountability is about getting things done all the right thingsaccurately and on time, solving problems as they arise (or better still not allowing problems to develop) by taking responsibility, and being able to show your boss that you have done everything possible to achieve the goals set.,Text,Employers invest heavily in their employees, with hiring costs, benefits and payrolls, but how many are getting all they should in return? How often do employers hear excuses, such as “its not my fault”, “sales just wasnt able to close the deal” or “my partner dropped the ball”? Blaming and finger-pointing are all too easy when things go wrong and all too common in business today. Creating accountability has become increasingly important.,Return,Text,The concept of accepting responsibility for our own actions, while not new, at times seems almost unique in todays world. Companies are realizing that their success in areas such as customer service, employee retention, reliability and overall achievement is directly associated with the level of accountability of their employees. Therefore, when employers struggle to reach their business objectives and are unable to identify why employee performance and productivity are not as successful as they should be, it may be time to consider investing in accountability training to help transform employees behavior and attitude.,Return,Text,Furthermore, there should be a system for measuring employee accountability. Many large US companies are resorting to ranking systems to distinguish the employees who perform poorlyreplacing them with more promising and motivated employees if they dont improve. These ranking systems also enable the companies to identify top performers and reward them. For example, General Electric Company identifies the top 20 percent, the middle 70 percent and the bottom 10 percent of its 100,000 managerial and professional employees, with the bottom rank given extra training and a brief time to improve.,Return,Text,Once employees begin to take ownership of their tasks and understand the need to be accountable for their work, stress will be lowered, productivity increased, job satisfaction gained and the organization propelled to achieve its goals.,Return,Think about the following questions while you read the passage.,Thinking Point,Suppose you just started working in a new company, how would you behave yourself? And among these behaviors, which ones are accountable for your job? And why do you think so? As a newcomer, I will go to work on time, follow the regulations of the company, complete my assignment in time, improve my professional skills, be willing to accept constructive criticism and learn from others.,Return,2. If the employers want to make sure all the staff are accountable for their work, what kind of regulations can be helpful? Discuss with your partner about it. The regulations can be considered in the following aspects: The pay of an employee is based on his/her performance. The losses of the company caused by the employees carelessness and misconduct are borne by themselves. The bonus is for achievements and great contribution of the employees at work. Evaluation for employees performance is held every month.,Thinking Point,Return,实行员工问责制 20世纪40年代，杜鲁门总统在白宫的办公桌上放着一个牌子，上面写着“责任止于此”。遗憾的是，在过去60年间，尤其是在商业领域，个人问责制的理念似乎已经消失了。 问责就是以承担责任的方式及时准确地做一切对的事情，解决出现的问题（最好阻止问题进一步发展），并让你的老板知道，你已经想尽了一切办法去实现既定目标。雇主们通过雇佣成本、福利以及工资的方式对员工投入巨资，可有几个雇主得到了应有的回报？雇主们听到诸如“那不是我的错”、“销售只是未达到预期要求”、“我的搭档掉链子”这样的借口又是何其频繁？当事情出错时，人们很容易只是埋怨和指责，这种现象在如今的商业领域已经司空见惯。因此，建立问责制变得越来越重要。,Chinese Version,Return,虽然对自己的行为承担责任这一观念并非新鲜事，但似乎这一概念在当今世界有时是具有独特作用的。各大公司正逐步意识到它们在客服、员工留任、信誉度以及总体业绩等领域的成功与员工的问责制水平有直接的关系。因此，当雇主努力实现商业目标，却不能找到员工表现以及生产力没有达到应有水平的原因时，他们可以采取问责制培训来转变员工的行为和态度。 此外，企业还应该有衡量员工责任的体制。许多美国大公司正采取排名制来发现表现平平的员工如果这些员工不改进，他们就会被更有前途、积极进取的员工所取代。这种排名制也能帮助公司发现优秀员工并给予他们奖励。例如通用电气公司把10万名管理人员与专业雇员分别按“优、中、差”进行分级。其中20%为优秀，70%为合格，其余10%为不合格。公司会对不合格的人进行额外培训并责令其限时改进。 只要雇员开始以主人翁的态度承担任务，理解对工作尽职尽责的重要性，他们就会减少压力，提高生产效率，获得工作满足感，同时也会推动公司实现目标。,Return,Chinese Version,New Words,New Words & Expressions,accountability n. 责任，义务 accurately ad. 准确地，精确地 payroll n. 工资总额，工资单 retention n. 保持，保留 distinguish v. 区分，辨别 motivated a. 有积极性的，有动机的 identify v. 识别；确定 managerial a. 管理的 propel v. 推动；推进,Return,Phrases & Expressions invest in 投资，出资 in return 作为回报 drop the ball 犯错误，失职 be associated with 与有关 resort to (doing sth.) 采取，诉诸 replace with 替换为 take ownership of 获得的所有权，投入 Proper Name General Electric Company 通用电气公司,New Words & Expressions,Return,distinguish vt. 区分，辨别；使显著 e.g. Tom can distinguish the different buildings at such a long distance. 汤姆能够在这么远的距离看清那些不同的建筑物。 Small children cannot distinguish right from wrong. 小孩不能明辨是非。 She distinguished herself by her coolness and bravery. 她因头脑冷静、敢作敢为而为人称道。,Vocabulary Study,Return,2. motivated a. 有积极性的，有动机的 e.g. Theyre highly motivated and very intelligent students. 他们是学习积极性高且非常聪明的学生。 These highly motivated soldiers won a victory in the war. 这些士气高涨的士兵在战争中取胜。,Vocabulary Study,Return,3. identify vt. & vi. 识别；确定；感同身受 e.g. She was asked to identify the suspect of the car accident. 她被要求指认这场交通事故的嫌疑人。 They have identified the main cause of the problem. 他们已发现问题的主要原因。 I didnt like the movie because I couldnt identify with the characters. 我不喜欢那部电影，因为我不能认同里面的角色。,Vocabulary Study,Return,4. propel vt. 推动；推进，驱使 e.g. The proper use of imagination can propel ideas in the directions you desire. 适当运用想象力可以将思想朝你所希望的方向推进。 You will need some skills to propel you up that ladder of success. 你需要掌握一些推动自己攀升成功阶梯的技能。 5. be associated with 与有关；与有瓜葛 e.g. In childrens minds, summers are associated with picnics. 在孩子们的脑海里，夏天就与野餐有关。 He has been associated with me in this business for two years. 最近两年他在生意上跟我有来往。,Vocabulary Study,Return,6. resort to (doing sth.) 采取，诉诸 e.g. If negotiations fail, we shall have to resort to strike action. 如果谈判失败，我们会采取罢工行动。 She resorted to stealing when she had no more money. 她没钱的时候就偷。 7. replace with 替换为 e.g. Weve replaced the old calculator with a computer. 我们用一台新电脑取代了那台旧的计算器。 In this recipe, sugar can replace with honey. 在这个食谱中，可用蜂蜜代替食糖。,Vocabulary Study,Return,1. The concept of accepting responsibility for our own actions, while not new, at times seems almost unique in todays world. (Para. 3) 虽然对自己的行为承担责任这一观念并非新事物，但似乎这一概念在当今世界有时是具有独特作用的。 at times=sometimes 有时 e.g. At times I wonder if its necessary to take the responsibility of the task. 我有时在想是否有必要承担这项任务。 Playing a small part in the drama at times would make her very happy. 有时，她在剧中只演一个小角色却感到非常快乐。,Sentence Structure,Return,2. These ranking systems also enable the companies to identify top performers and reward them. (Para. 4) (=These ranking systems also make the companies able to identify top performers and reward them.) 这种排名制也能帮助公司发现优秀员工并奖励他们。 enable 使能够 enable=make.able do sth. en-或-en可和形容词构成动词，例如：enlarge, enrich, blacken, widen。 e.g. Reading enriches the mind. 读书可以充实头脑。,Sentence Structure,Return,3. Once employees begin to take ownership of their tasks and understand the need to be accountable for their work, stress will be lowered, productivity increased, job satisfaction gained and the organization propelled to achieve its goals. (Para. 5) (=.stress will be lowered, productivity will be increased，job satisfaction will be gained and the organization will be propelled to achieve its goals.) 只要雇员开始以主人翁的态度承担任务，理解对工作尽职尽责的重要性，他们就会减少压力，提高生产效率，获得工作满足感，同时也会推动公司实现目标。 这是一个省略句，并列句的第一个句子里保留主要的谓语部分，后边并列句中的相同 表达均省略，语气上形成强烈的气势。 e.g. Some books are to be tasted, others (are) to be swallowed, and some few (are) to be chewed and digested. 一些书可以浅尝辄止；一些书可以狼吞虎咽；而有些书则需要细嚼慢咽，好好消化。,Sentence Structure,Return,Task 1 Decide whether the following statements are true (T) or false (F) according to the passage.,Exercises,F,T,F,F,T,1. The concept of accountability is popular in the past 60 years, especially in the modern business.,2. Employers pay out lots of money to reassure the realization of employee accountability in the company.,3. The application of accountability training is to replace poor performers with top ones.,4. General Electric Company gives its 100,000 employees extra training to improve their accountability.,5. Provided that employees become accountable earlier, the stress will be less, the productivity improve and the company get closer to its goals.,Return,Task 2 Read the passage again and fill in the blanks according to what you learn.,Exercises,Achieving Employee Accountability,The definition of accountability: Having things done 1. _ and on time. Solving problems by 2. _. Showing your 3. _ to achieve the goals.,accurately,taking responsibility,every effort,Return,Exercises,The importance of creating accountability: Business success is directly connected with 4. _ of accountability of the employees. Employers should provide the 5. _ and improve employee performance, when their business goals are hard to realize.,the level,accountability training,Return,Exercises,The approach to evaluating accountability 6. _are applied to distinguish employee accountability. Employees with poor performance are replaced with the ones who are more 7. _. Top performers will receive 8. _ while the bottom will be provided extra training and time to improve.,Ranking systems,promising and motivated,reward,Return,1. The Chief Managers report of the project plan was _ in details. 2. The twins were so much alike that it was impossible to _ one from the other. 3. Mr. Lees yearly _ is $1.2 million, with which he can afford his whole family easily.,Task 3 Complete the following sentences with the words or phrases given in the box. Change the form if necessary.,Exercises,accurate,distinguish,payroll,accountability accurately retention resort to identify distinguish motivated managerial payroll propel,Return,Exercises,4. He combines excellent _ skills with a lifelong passion for his career. 5. I had to _ violence to get my money back when polite requests failed. 6. We must develop industries with local advantages and _ the development of key areas. 7. Companies must be _ not just to shareholders but to consumers and employees.,managerial,resort to,propel,accountable,Return,Exercises,8. He was a highly _ employee who knew what he wanted. 9. The bonuses are _ payments, which is a way to motivate employees. 10. The witness didnt want to be _ for fear of getting involved in the trouble.,motivated,retention,identified,Return,Task 4 Rewrite the following sentences after the given models.,Exercises,Model 1: The concept of accepting responsibility for our own actions, while not new, sometimes seems almost unique in todays world. The concept of accepting responsibility for our own actions, while not new, at times seems almost unique in todays world.,Return,Exercises,1. He went to the countryside to spend the weekend with his family on occasion. He went to the countryside to spend the weekend with his family at times. 2. As the Secretary of the Sales Department, she has to work overtime occasionally. As the secretary of the department, she has to work overtime at times.,Return,Exercises,3. As we drove along, the beautiful scenery now and then attracted our attention. As we drove along, at times the beautiful scenery attracted our attention. 4. Now and again he would take his favorite book from the shelf and read to us. At times he would take his favorite book from the shelf and read to us.,Return,Exercises,Model 2: These ranking systems also make the companies able to identify top performers and reward them. These ranking systems also enable the companies to identify top performers and reward them.,Return,Exercises,1. The birds large wings make it able to fly. The birds large wings enable it to fly. 2. This dictionary will make you able to learn English well. This dictionary will enable you to learn English well. 3. Vocational training will make you able to find a job easily. Vocational training will enable you to find a job easily. 4. The new test should make doctors able to detect the disease early. The new test should enable doctors to detect the disease early.,Return,Task 5 Translate the following Chinese into English.,Exercises,1. 他送了份礼物给我作为我帮助他的回报。(in return) He gave me a present in return for my help. 2. 不要依赖他，他定会犯错误。(drop the ball) Dont rely on him since hes sure to drop the ball.,Return,Exercises,3. 工作的成败与你的态度有关。(be associated with) The success or failure of the job is associated with your attitude. 4. 不吃早餐，只吃零食，不是什么好主意。(replace with) Its not a good idea to replace breakfast with snacks. 5. 他父亲去世后，他拥有了房子的所有权。(take ownership of) After his father passed away, he took ownership of the house.,Return,Language Lab,Home,Model 1: Once employees begin to take ownership of their tasks and understand the need to be accountable for their work. The suffix “-ship” is often added to a noun to form a noun. It usually expresses the following meanings: (1) showing the career or status, such as professorship; (2) indicating the skills and ability, such as statesmanship; (3) expressing a group of people, such as readership; (4) referring to the time during which this lasts.,Return,Model 1,Task 1 Use the words in the box to form appropriate words with the suffix “-ship” to fill in the following sentences.,citizen member musician guardian partner sportsman scholar king,As long as you obtain _ in that club, you can go there anytime you want. 2. Yao Mings optimistic _ wins him great popularity at home and abroad. 3. After 10 years in Canada, he has finally decided to apply for Canadian _.,membership,sportsmanship,citizenship,Model 1,Return,4. It was the superb (高超的) _ of the band that made this a memorable show. 5. They wanted to keep the _ with us, but we failed to reach an agreement. 6. She has been awarded a _ to study at Harvard University. 7. In ancient China, _ enjoys sublime power. 8. They do not have the right to exploit a parents right of _ over children.,musicianship,partnership,scholarship,kingship,guardianship,Model 1,Return,Model 2: stress will be lowered, productivity increased, job satisfaction gained and the organization propelled to achieve its goals. Many words in English can be used both as verbs and nouns. The word “increase” is a verb in the sentence. Some examples are as follows: (1) He works for a travel agency./She achieved her goal by years of hard work. (2) Did you notice a subtle change in his manner?/It was Susan who brought the problem to our notice.,Model 2,Return,Task 2 Fill in the following sentences with the words from the box in appropriate forms and point out the part of speech for each word.,care place face meet change pay reason damage,Model 2,Return,1. He _ great emphasis on the importance of family life and ties. ( ) 2. The government has proposed major _ in the laws relating to different social aspects. ( ) 3. In the _ of great hardship, she managed to keep her s