西餐常用服务英语.ppt

西餐常用服务英语,自助餐 buffet 零点 alacarte 送餐room service,自助餐 buffet,迎宾常用语 问好（早、中、晚） Good morning (afternoon night) 能告诉我你的房号吗或能方便出示一下你的房卡吗 May I have you room number？ Could you mind to show your room card 请跟我来，这边走 Come with me plesae,this way please 你 看坐这里 可以吗？ Would you mind sitting here ? 请问您需要咖啡还是茶？ Could you like coffe or tea 我们的食物都在自助餐台，祝你用餐愉快 The buffet is over there. Please help yourself. 谢谢光临请慢走，欢迎下次光临，祝你好运 Goog-bye see you next time ,good luck,自助餐 buffet,服务员常用语 打扰下，我可以撤掉这个盘子吗 Escuse me ,can i take this plate away ? 不好意思我们的桌位已满， Im sorry the restaurant si full now 请稍后，我们马上给你安排 Just a moment please we will arrange it for you right away 你方便坐角落吗？ Could you mind sitting over there in the corner 对不起，你是否介意和那位先生同坐一桌 I am sorry would you mind sitting the table with that gentleman 如果你愿意，可以先回房间休息下，我们有空位马上通知你 You may have a rest in the room if you like ,we will call you if have clear table at once,自助餐 buffet,这个桌子还没清理，请稍等下，我们马上为你清理出来 Iam sorry ,just moment please ,we will clear this table right away 请稍等我马上来收拾 Just a moment,im clear it right away 鸡蛋是需要双面还是单面 How could you like egg to eat ? sunly side up or over 谢谢光临请慢走，欢迎下次光临，祝你好运 Goog-bye see you next time ,good luck,零点 alacarte,迎宾常用语 问好 Good morning (afternoon night) 请问你是自助还是零点 Could you like buffet or alacarte 请问你有预定吗 Do you have a reservation 请问你贵姓 May i have you name 请问你一共几位用餐 For how many people? 你要坐靠窗的位子吗 Could you like the table by the window 对不起，那边桌子已经给预定了 Escuse me ,can i take this plate away ? 不好意思我们的桌位已满， Im sorry the restaurant si full now,零点 alacarte,迎宾常用语 你方便坐角落吗？ Could you mind sitting over there in the corner 对不起，你是否介意和那位先生同坐一桌 I am sorry would you mind sitting the table with that gentleman 如果你愿意，可以先回房间休息下，我们有空位马上通知你 I am sorry that table is aready reserved 这个位子可以吗？ How about the table 请坐 Sit down please 不用谢，很乐意为你服务 You are welcome i am glad to serve you 请稍后，我们马上给你安排 Just a moment please we will arrange it for you right away,零点 alacarte,服务员 餐前服务用语 这是我们的菜单，还有酒水单，请先看下 here is our menu and drink list ,give you time 请问可以开始点单了吗、 Are you ready to order now 牛排需要几层熟呢？需要配什么汁我们餐厅有、 How could you like it done ? which souce could you like ? We have got. 对不起，这个品种刚刚售完 I am sorry the variety are not any left 对不起，我们没有.你要试试吗 Sorry we havent .would you like to try 先生，我们这.很不错， 我推荐你点一个 Sir .is very good ,i suggest you to order one ,这是你点的菜，请问有什么特殊要求吗？ ,iam right ? anything special you d like to have on the food 对不起，请再重复一遍 Sorry i peg you parden,零点 alacarte,我们的菜需要教长时间，你需要先喝点什么呢我们这有、 It takes quite some time for this dish to prepare,could you like something to drink frist 我们有红白葡萄酒，啤酒 和各式软饮料 We have got red ,white wine ,beer and different kind of softdrink 请问需要加冰块吗？ Do you need any iced blocks please 咖啡是现在上还是饭后上 The coffe drink now or after dinner 这是你点的、酒，请问现在可以开吗 Here si ,open now? 需要先试酒吗？ Could you like to try the wine first? 这个酒可以吗？ The wine si ok 请慢用 Enjoy youself,零点 alacarte,餐中服务用语 对不起，我到厨房给你催一下 Sorry i tell the chef to hurry 打扰了，请问现在可以上菜吗 I am sorry to disturb you shall i bing in you food now 这是你的菜 Here the 请问这个可以撤掉吗 May i take it away 你的菜已经上齐，祝你用餐愉快 You dish is all here ,please enjoy you lunch or dinner 这个酒还要再来一瓶吗 One more this wine 需要来点甜品和咖啡 Could you like same dessert or coffee,零点 alacarte,结帐服务用语 你一共消费。钱 The total amount is 128 yuan , 请问你是现金结账，挂房帐还是刷卡 Do you pay the bill by cash , credit card or charge the room 这是你的发票和找头，请收好 Here is the receipt and change ,keep it please 请在这里签你的名字，请收好你的卡,谢谢 Sign you name in here please ,keep you card ,thank you 方便出示你的房卡吗， Show you room card please! 请在这里写你的房号还有姓名，谢谢 Sign you name and room number in here please ,thank you 请问你对我们的服务还有菜肴有什么宝贵意见吗 Do you have any opinion of today s order and servers 谢谢你的宝贵意见，我们将努力改进 Thanks for you precious opinion，we will try our best to improve 谢谢你的小费 Thanks for you tips, 请慢走，欢迎下次光临，祝你好运 Good bye see you next time ,good luck,送餐room service,电话用语 问好，这里是送餐服务，请问你有什么需要吗 Good morning (afternoon night),room service，can i help you 请你根据送餐单选出你需要的食物 Could you like something to order 这是你点的。还需要什么吗 You order the food .,i am right ? could you like anthing elers 你需要喝点什么呢？ Could you like something to drink 您对我们的菜肴有什么特殊要求吗 Anything special you ;d like to have on the menu 你是挂房帐吗？ Do you pay the bill by cash , credit card or charge the room 你一共点了。结账方式是、我说对了吗 You order the food pay the bill by charge the room ,all right ? 好的，我马上送到你房间 All right we ll send it to you room right away 不好意思我们的送餐需要。时间，非常抱歉让你久等 The room service will take time ,i am sory that keep you wait long time 再见！ See you later,送餐room service,送餐用语 你好，打扰了，送餐服务，请问我可以进来吗 Excuse me ,room sevice,may i coming ? 餐车放这边可以吗 Here the dining car places may? 这是你点的。请核对一下是否是这些？ This is you order food . . . . Please check whether is these? 这是你的账单，你总共消费、 This is your bill, The total amount is 128 yuan 你介意我们半小时后来收餐吗 You minded that our a half hour afterward received meal 祝你用餐愉快，再见,送餐room service,收餐电话用语 Wishes you to dine happily, goodbye 你好，非常抱歉打扰你了，我们是送餐服务，请问我们方便过来收餐吗 Good night, i am so sorry that disturbed you, we are room service, could you mind that clear the dining car now 收餐用语 请问对我们的食物和服务有什么宝贵意见吗 Do you have any opinion of today s order and servers 打扰了，再见祝你好运 Good night ,调料seasoning,酱油soy sauce,，醋vinegar 芥末mustard 沙拉酱salad dressing 盐Salty 橄榄油olive oil 辣椒粉 Chili powder 橄榄汁olive juice 黑松露black truffle果酱fruit juice 黑胡椒black pepper 白胡椒white pepper 糖Sugar 番茄酱Ketchup,器具appliance,牛排刀beefsteak knife 牛排叉Beefsteak fork 甜品刀Sweets knife 甜品叉sweets fork 黄油刀butter knife 鱼刀fish knife 鱼叉 fish fork 汤勺 spoon 甜品勺Sweets bucket 汤碗soup bowl 筷子chopsticks 碟子plate 牙签Toothpick 餐巾纸Paper napkin、餐巾 napkin桌布Table napkin 蜡烛Candle 吸管 straw 开瓶器 opener 冰桶 ice bucket 冰块 ice cubes 冰夹子ice tongs,菜品dish,小吃snake 羊肉mutton pork 猪肉 pork 牛肉beef 鸡肉chicken 鸭肉duck 鱼fish 三文鱼salmon 面条 noodles 米饭 rice 混沌ravioli 鸡蛋 egg 披萨pizz 面包 bread 哈密瓜 hami-melon 西瓜 water-melon香肠sausage 茴香fennels 萝卜carrot 大蒜 garlic龙虾 lobstel明虾prawn 蟹 crab火箭菜 rocket vegetable 木瓜papa