《OQS中英文简介》PPT课件.ppt

,Quality is back Back to Quality No Quality. No Business.,上海奥世（OQS 亚太总部）管理体系认证有限公司 Shanghai OQS International (China) Co., Ltd.,上海奥世管理体系认证有限公司是由欧盟品质 保证协会直接投资，成立的权威认证机构 OQS International (China) Co., Ltd. is a Joint Venture company and invested by OQS GmbH, it is an authoritative certification body OQS是第一批经国家认监委批准 的外资认证机构 批准号：CNCA-RF-2003-26 OQS is one of the first CNCA authorized foreign capital certification organizations Permit No.：CNCA-RF-2003-26,IATF、德国VDA 授权ISO/TS16949认证证书 IATF, VDA authorized ISO/TS16949 certification, ISO/TS16949:1999 ISO/TS16949:2002,ISO/TS16949中文证书样本 ISO/TS16949 certificate sample (Chinese edition),欧盟BMWA认可,国际认证联盟 多国认可标志,IATF 德国VDA授权,获证企业 公司商标,ISO/TS16949英文证书样本 ISO/TS16949 certificate sample (English edition),欧盟BMWA认可,国际认证联盟 多国认可标志,IATF 德国VDA授权,获证企业 公司商标,关于OQS（About OQS）, OQS是欧洲认可合作组织（EA）的成员BMWA,经联邦法律批准成立的唯一官方认证机构 OQS is approved through federation law by EA member BMWA, it is an exclusive official certification organization in Austria OQS是欧洲质量组织EOQ的主要成员 OQS is one of primary members in EOQ OQS是IQNET（国际认证机构联盟）的创始成员，出任IQNET副总裁 OQS is the originate member of IQNET, take up the post of IQNET vice-president OQS是EA（欧洲认证合作组织）的主要成员 OQS is one of primary members in EA OQS是IAF（国际认可论坛）的主要成员 OQS is full membership in IAF OQS-AP是OQS在亚太地区的唯一代表 OQS-AP is the exclusive partner of OQS in Asia-Pacific region,关于OQS（About OQS）, OQS成功执行全球第一家VDA6.1认证 OQS issued the first VDA6.1 certificate successfully worldwide OQS的过程模式是唯一被IATF作为TS审核员官方教材的认证机构 OQS is the only certification organization, whose process model“ was applied as official training materials of TS16949 3rd party auditors training by IATF OQS发出亚洲第一张ISO/TS16949证书 (2000年) OQS issued the first ISO/TS16949 certificate in Aisa in year 2000 OQS直接参与VDA标准编写 OQS engaged in VDA standard compilation OQS发出南美洲第一张VDA6.1证书 OQS issued the first VDA6.1 certificate in South America OQS发出全球第一张ISO14001证书 （1996年） OQS issued global first ISO14001 certificate in 1996, OQS汽车行业的里程碑（OQS milestone in automobile industry landmark）, 1990 成为IQNET的成员 1990 become IQNET member 1996 得到德国VDA QMC授权，发出全球第一张VDA6.1的证书 1996 obtained authorization from VDA QMC, and issued global first VDA6.1 certificate 1999 得到IATF关于ISO/TS16949:1999授权 1999 obtained authorization from IATF regarding ISO/TS16949:1999 2000 OQS-Asia Pacific(亚太总部)发出亚洲第一张（OQS-Asia Pacific issued Asia first） ISO/TS16949:1999证书 （ISO/TS16949:1999 certificate） 2001 得到IATF关于ISO/TS16949:2002授权 2001 obtained authorization from IATF regarding ISO/TS16949:2002 2001 OQS-Asia Pacific(亚太总部)发出亚洲第一张玻璃制品行业ISO/TS16949证书 2001 OQS-Asia Pacific issued the first ISO/TS16949 certificate in Glass industry within Asia,1999年，OQS加入是IQNet（国际认证联盟），并且OQS代表在IQNet担任副总裁，共同本着一致的目标，为推广管理体系概念和协助企业改进效率而努力。在加入IQNet以后，OQS可签发被全球超过三十多个地区成员机构认可的国际性IQNet证书。OQS entered IQNet in 1999, and occupied as IQNet vice-president, together with consistent objective, OQS exerted itself to spread management system conception and assist enterprise to improve the efficiency. After enter IQNet, OQS could sign and release internationalism IQNet certificate, which is recognized by more than thirty districts member organization in global., 多国互认（OQS证书全球通用）multi-countries admit mutual(OQS certificate could be universal used),什么是IQNet What is IQNet?, IQNet的全称是IQNet Association-The International Certification Network,即国际认证机构联盟，以下简称“IQNet”。IQNet是遵照瑞士民法（瑞士民法通则第60条）建立的一个国际化的非政府性的、非赢利性的机构。IQNet的前身为EQNet（欧洲认证联盟），最早由欧洲的权威认证机构发起建立，后来组建吸收了北美、日本等国的权威认证机构加入。IQNet是世界各国的王牌认证机构组成的最权威、规模最大、影响最广的国际认证机构联盟组织。The full name of IQNet is IQNet Association-The International Certification Network, name IQNet for short. IQNet is a internationalization non-government, non-productiveness organization which was established in accordance with Switzerland Civil Law (No. 60 clause in Switzerland Civil Law Rule). IQNets predecessor is EQNet, established by Europe authority certification organization, then it sorbed North America, Japan etc authority certification organization. IQNet组织机构包括：全体大会、理事会、常务委员会。其中，常务委员会包括：章程和方针委员会、同行评审和成员资格委员会、市场和开发委员会以及协调委员会。The organization of IQNet includes collectivity meeting, council and standing committee. Thereinto, standing committee includes constitution and policy committee, craft brother review and member qualification committee, marketing and development committee and harmony committee. 作为认证机构的代表，IQNet是许多国际组织的成员代表和观察员。这些组织包括IAF、EA、ISO/CASCO、ISO/TC176、ISO/TC207、QuEST Forum、EFQM、CIES、GFSI等。IQNET积极参与这些组织开展的各项活动。As s representative of certification organization, IQNet is many international organizations member representative and observer. These organizations include IAF, EA, ISO/CASCO, ISO/TS176, ISO/TS207, QuEST Forum,EFQM, CIES, GFSI and so on. IQNet positive participates in these organizations developed various activities., IQNet正式成员full member, IQNet的宗旨和目标tenet and objective, “改善您的生活品质”是IQNet一贯的宗旨和目标。 improve your life quality is IQNets persistent tenet and objective. 为了实现这个宗旨，IQNet通过各种可行的、事宜的措施来推动和支持其成员机构提高其管理体系认证水平，特别是对各个成员颁发的证书在所有IQNet成员范围内给予承认。In order to realize this tenet, IQNet through various feasible and appropriate activity to push and support its member organizations to enhance their management system certification level, especially to admit all members issued certificates in the scope of all of IQNet members. 在IQNet的成员间实行证书互认。Implement certificate admit among IQNet members., 获得IQNet认证，可为客户带来的好处the advantages of obtain IQNet certification, IQNet管理体系认证为组织加快全球贸易进程提供方便 IQNets management system certification provides convenience of expedite global trading process IQNet多样和不断发展的认证项目，保证时刻满足客户认证需求IQNets various and developing certification items, make sure to fulfill customers certification requirement. IQNet认证是全球承认的进入国际市场的通行证IQNet certification is a global recognized pass word to enter international market 获得IQNet证书，客户可以使用IQNet独一无二的注册标志被公认为质量的同义词achieve IQNet certificate, customer could use IQNets unique enrollment symbolrecognized as a synonym of quality,IATF、VDA 授权ISO/TS16949认证（IATF、VDA authorized ISO/TS16949 certification）,OQS 是目前全世界范围中被IATF授权并签订合同执行 ISO/TS 16949认证的55家机构之一 OQS is one of 55 IATF authorized and signed contract to implement ISO/TS16949 certification organizations at presently in all over the world scope,仅有被IATF授权的机构方能使用这个标示 only IATF authorized organization could use this mark,ISO/TS16949的认可仅由IATF执行,这表示OQS的受到认可是全世界范围内公认,不因地区不同而有差异 ISO/TS16949 certification only implemented by IATF, this indicated that OQS certificated is recognized by all over the world, no difference according to different districts,OQS 是少数能完整执行所有汽车行业标准的认证机构之一, 同时 IATF教材是使用OQS的智慧产权 OQS is one of few certification organizations which could completely implement all of the automobile industry standard, meantime, IATF training material applied OQSs intelligence right,Anniversary,2004,QS Association,VQ Association,AFQM Association,QA Association,Certification- and Evaluation Ltd.,Training & Certification Ltd.,International Activities,Product- Certification Ltd.,15 Years QS,25 Years VQ,QualityAustria 欧洲质量联盟总部 QualityAustria : organization structure,Sales-, Marketing- and International Ltd.,1.4.2003,QUALITY AUSTRIA,1.1.2005,USA,Uruguay,Uganda,Venezuela,Argentinien,Chile,China,gypten,Kolumbien,Russland,Mexiko,Japan,Brasilien,El Salvador,Morocco,Costa Rica, OQS 的全球合作伙伴 （OQS global cooperation partners）, OQS质量方针 （OQS Quality Policy）, 满足客户需求 Satisfy customers requirements 广泛认可的证书 Widely recognized certificate 可持续发展的远景 Continual development prospect 客观公正是我们的优势 objective and justice is our predominance 质重于量 quality is always prior to quantity 实践家而非理论家 Practical rather than theorist, OQS经营理念 OQS business idea,协助客户发挥提升管理体系的运行效力 Assist clients to exert upgrade the operation efficiency of management system 降低成本 Reduce cost 提高运营的有效性 Advance the efficiency of operation 增加客户满意度 Increase customer satisfaction 提高客户忠诚度 Enhance customer loyalty 持续改进 Continual improvement, OQS授权认证的标准和技术规范 OQS recognised certification standard and technique specification, ISO9001 各种行业/规模组织之质量管理体系 （全球认证业务最为宽广的认证机构，39个大类全部可以） various industries/scales of organizations quality management system (besides of nuclear energy industry) ISO14001 全球通用的环境管理体系 global universal Environmental management system OHSAS18001 职业健康安全管理体系 Occupational Health, Safety Assessment system ISO/TS16949 汽车供应商管理体系（广泛整合的汽车标准） Automotive Suppliers management system (widely conformity automotive standard) VDA6.1 汽车供应商质量管理体系（VDA标准汽车工业协会） Automotive Supplier management system (by VDA association) VDA6.2 汽车工业服务供应商质量管理体系（VDA标准） Automobile industry service supplier management system (VDA standard) VDA6.4 汽车生产设备供应商的质量管理体系（VDA标准） Automobile production equipment supplier quality management system (VDA standard), OQS授权认证的标准和技术规范 OQS recognised certification standard and technique specification,EMAS 欧洲使用的环境标准 Europe environmental standard （管理委员会规则No.1836/93) (management committee rule No.1836/93) SCC 职业安全、管理体系 Occupational Safety, Management System (sub-contractor safety certification committee issued) BS8800 职业健康、安全管理体系指导纲要 Occupational Health, Safety Management System Instruction Compendium BS7799 信息安全管理体系 Information security management system ISO17799 TL-9000 电子通讯业的质量管理体系（由QuEST- Forum颁布） Telecommunication Industry quality management system （organized by QuEST- Forum ）,OQS授权认证的标准和技术规范 OQS recognised certification standard and technique specification,PEFC 单一领域或区域的森林管理体系 forestry management system HACCP/GMP 卫生管理体系，包括食品行业 sanitation/hygiene management system, including food industry SQAS 运输商评估体系 Safety & Quality Assessment System SA8000 社会责任（工作环境安全和准则管理体系） Social Accountability (working environmental safety and rule management system) EN46001/2 医疗产品的管理体系（ISO13485） medical treatment product management system (ISO13485) EN729 企业使用的焊接技术的管理体系 welding assessment AS9000 航空工业的质量保证体系（基于ISO9001） Aero space industry quality assurance system（based on ISO9001）, OQS知名客户 OQS well-known clients, 通 用 GM 西门子 Siemens 飞利浦 Phillips 上海宝钢集团 Baosteel Group 一汽 FAW 大众 VW 横滨集团 Yokohama Group 杭州矢崎配件有限公司 HANGZHOU YAZAKI PARTS CO., LTD. 苏州阳澄湖中兴高尔夫球俱乐部 Suzhou Yangchenghu Sunrise Golf Club, OQS亚太总部组织机构图 (OQS-AP organization chart), OQS亚太总部组织机构图 (OQS-AP organization chart), OQS 质量管理体系模式图OQS QMS model, OQS认证服务策划 （OQS certification service planning）, OQS 认证流程 （OQS certification process）,提出认 证申请 Application,审核小组编制审核计划 Compile Planning,提交体系文件审查 Document Review,报价确认 Quotation,合同 评审 Contract review,签署认证合同 Sign Contract,现场审核 certification audit,预审核 Pre-audit （可选择）,注册授证 Registration & Issue Certificate,定期监督审核 维持注册 Surveillance Audit,换证审核 Renewal Audit,审核结论 通过验证 Make decision & verification, ISO/TS16949认证流程（ISO/TS16949 certification process）,正审应分两阶段进行： Certification audit carry out according to two stages： 第一阶段-成熟性评审（现场1天或2天） Stage 1-Readiness review (one or two days on site) 第二阶段-场地审核: 应在通过成熟性评审后的90天内完成 Stage 2-site audit: shall be performed within 90 days after Readiness review,第一阶段-成熟性评审 （ stage 1-readiness review）,机构须提供以下文件供审核小组做评审，以及进行审核策划 Organization should provide the below documents for audit team review, and carry out audit planning （见IATF ISO/TS16949:2002导则格式）： （IATF ISO/TS16949:2002 guiding format）： 表明顺序与相互作用的过程描述：包括至少前12个月的核心指标和趋势 Process description which indicated sequence and interaction , including at least last twelve months QMS perofrmance and trend 表明该机构过程已涵盖ISO/TS16949:2002所有要求的证据 Indicate the evidence that this organization process has already covered all of ISO/TS16949:2002 requirements 质量手册（每一个待审的现场） Quality manual 前12个月的内审核管理评审策划和结果 Planning and result of internal audit and management review in last twelve months 有资质内审员清单 Qualified internal auditor s list 顾客特殊要求清单 Customer special requirements list 顾客满意度和抱怨状态：包括顾客报告和记分卡 Customer satisfaction and complaint status, including customer report and scorecard,第一阶段-成熟性评审 stage 1-readiness review,审核小组应确定： Audit team should validate and confirm： 正确的认证范围 Precise certification scope 体系是否成熟，能否进行现场审核第二阶段 System whether mature enough , and if QMS is possible to the second stage :site audit,第二阶段-场地审核 stage 2-site audit, 正审第二阶段审核的最低人日表(按照IATF要求) Certification audit-second stage audit, audit days are according to TS 16949 certification scheme (according to IATF requirement) （见附表） (see the annex) 现场正审第二阶段人日 Site certification audit second stage man day (无产品设计的组织人日减少15%,但计算人日时应进到最近的半人日) (organization without product design could reduce man day for 15%, but the man day cacluation should close to the latest half- man day), ISO/TS16949审核人日 （ISO/TS16949 audit man day）, ISO/TS16949审核人日 （ISO/TS16949 audit man day）,为何选择OQS? （Why choose OQS?）, OQS遍及全球的专业服务及跨国企业客户的资源 OQSs prefessional service spread all over the world and resource of international enterprises OQS强大的且专业、精经验丰富的审核队伍： OQSs strong and professional, experienced auditors： OQS亚太区现拥有TS16949审核员50名；其中中国籍注册 的TS16949专职审核员20名, 充分满足客户审核安排 OQS Asia-Pacific employed 50 TS16949 auditors in different area; there are 20 Chinese full time auditors, that could satisfy clients needs sufficiently,为何选择OQS? （Why choose OQS?）, 宽广的专业/行业范围: OQS在EAC行业中认可最宽广,涵盖 1-39所有行业, 其中汽车相关领域也有相应资质审核员 Widely accreditated industry scope: OQS is qualified within EAC 1-39 scope; OQS has relevant qualified auditors in automotive sector 丰富的审核实绩: 从中小型企业(1-300人)到大型/集团企业 (3000人), OQS都有丰富的审核经验