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1 / 23 外贸函电意向书格式 外贸英语函电范本 投诉与处理 ComplaintsandAdjustment Dear Ms. Leung Order NT-20717 Thank you for your fax of 17 January. We are extremely sorry to learn that an error was made in carton 13 of the above order. The missing 9,000 ball pens were sent this morning by Cathay Airways and the documents have alreadly been forwarded you. We greatly regret the inconvenience caused by this and the previous two errors and offer ore sincere apologies. We can assure you that every effect will be made to ensure that similar errors do not occur again. Yours sincerely Rob Subbaraman Export Mangager 外贸 英语 函电词汇汇总 enquiry n. 询盘 ,询购 offer 报价,报盘 order 订购,订单 2 / 23 complicate v. 使复杂化 to ask for 请求 ;要价 to be liable to 易于 -的 to put aside 放在一边 facsimile 传真,发传真 on the web 在互连网上 E-commerce 电子商务 pompous a. 浮夸的 beg to acknowledge receipt of 承认受到 inst. 本月 clear ones account 结帐 as a result 所以 trace v. 跟踪,查询 in connection with 与 有关 indebtedness n.负债 balance n. 收付差额,余额 illustrated catalog 附有插图的目录 if possible 如有可能 time of delivery 交货期 delivery n.交货 firm n.公司,商号 standing n. 信誉 3 / 23 reliability n.可靠 approach vt.与 -联系 enter into business relations with 与 -建立业务关系 catalog n. pamphlet n.小册子 for your reference 供你参考 in the meantime 与此同时 transaction n.交易 embassy n.大使馆 hand-made a.手工制作 hide n.皮革 steady a.稳定的 fashionable a.流行的,时髦的 detail n.详情 terms of payment 支付条款 a range of - 一系列 elegance n.优美,雅致 couple together 使联结,使成对 superb a.极好的,一流的 workmanship n.工艺 appeal v.吸引 discriminating a.有识别力的,敏锐的 4 / 23 representative n.代表,代理 authorize v.授权 negotiate v.洽谈 in reply 兹答复 inform v.通知,告知 be connected with 与 -有联系 appreciate v.感激,感谢 rush v.赶紧,抓紧 place an order with - 向 -订购 C&F 成本加运费价 T/T 电汇 D/P 付款交单 D/A 承兑交单 一般原产地证 普惠制 CTN/CTNS 纸箱 外贸函电询盘范文 本文档由实惠网外贸平台提供, 仅供外贸学习交流,欢迎加入外贸交流 QQ 群: 75877457 。外贸博客人 http:/995540456 实惠网外贸论坛 招版主需要的请联系 写好催对方下单的英语传真 1. 鼓励订货, 保证交货 Owing to the increase of demand, you will 5 / 23 probably make an order. If we are right in thinking this, would you care to place your order now? We can ensure immediate dispatch from our stock. 2. 提供各项资料,劝诱订货 We trust that you have received our catalogs and price-list. Now that you have had a chance to examine what we have sent to you, we are enclosing an order form for you to make an order easily. 3. 通知对方广告 活动将引起抢购, 希望尽早订购 Our advertising campaign is due to begin next month. Experience shows that many orders follow these advertisements, and sales are certain to result. We strongly advise you to lay in at least a small stock. 4. 鼓励在产品涨价前订货 From April 1st the prices of all our products will be raised by 10%. Even with this increase the prices of our 6 / 23 products are still slightly lower than those of our competitors. Concerning the business you are negotiating, we will charge you old prices on all orders received here up to and including April 30. We look forward to your orders. For example: Dear xx, How are you those days, hope everything goes well with you. We would like to know your opinion about my quotation. Owing to the increase of demand, you will probably make a prompt order. If we are right in thinking this, would you care to place your order now? We can ensure provide immediate dispatch from our stock. We trust that our experience in doing this products and reliable quality will entitle us to win your confidence. Expecting your kind reply. 7 / 23 Regards! 回复对方要来访的商务信件 Dear Mr. / Ms, Thank you for your letter informing us of Mr. Greens visit during June 2-7. Unfortunately, Mr. Edwards, our manager, is now in Cairo and will not be back until the second half of Ju ne. He would, however, be pleased to see Mr. Green any time after his return. We look forward to hearing from you. Yours faithfully, 进口类商业信函范文 1. 向顾客推销商品 Dear Sirs: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出询价 Dear Sirs: , 2001 We received your promotional letter and brochure 8 / 23 today. We believe that your would do well here in the Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon. Truly 3. 迅速提供报价 Gentlemen: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 4. 如何讨价还价 Gentlemen: June 8, 2001 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are 9 / 23 prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. Yours truly 5-1 同意进口商的还价 Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. Sincerely 5-2 拒绝进口商的还价 Dear Sirs: June 12, 2001 Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask 10 / 23 you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer. Truly 6. 正式提出订单 Gentlemen: June 15, 2001 We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of del ivery and/or cancellation of the order after this date Truly 7. 确认订单 Gentlemen: June 20, 2001 Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up del ivery. We will advise you of the date of dispatch. We are at your service at all times. 11 / 23 Sincerely 8. 请求开立 信用证 Gentlemen: June 18, 2001 Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested. Sincerely 9. 通知已开立 信用证 Dear Sirs: June 24, 2001 Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed. Sincerely 10. 请求 信用证 延期 Gentlemen: Sep. 1, 2001 We are sorry to report that in spite of our 12 / 23 effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sincerely 11. 同意更改信用证 Gentlemen: Sept. 5, 2001 We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development. 外贸唛头要求函电 20 May 2000 Kee & Co., Ltd 34 Regent Street London, UK Dear Sirs: We enclose the countersigned copy of contact of 3 April 2000 for 360 bales of printed cottons. 13 / 23 The letter of credit is on its way to you. Please mark the bales with our initials, with the destination and contract number as follows: KT LONDON new business relationship 建立贸易关系,可以通过多种途径,比如通过驻外机构、国外商会、同业商行、银行、出国访问、商品交易会、报纸广告、市场调查等等。建立贸易关系的信函,要写得诚恳、热情、礼貌、得体,并将写信人的意图清楚地叙述完整,给对方留下深刻地印象,使其愿意与你交往。 Dear Mr. Jones: We understand from your information posted on that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products 14 / 23 we supply at present. You may also visit our website ,which includes our latest product line. Should any of these items be of interest to you, please let us know . We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, John Roberts 2. Make an inquiry 询盘的内容主要是商品的价格、包装、交货期、付款方式等。询盘信应简洁、清楚、礼貌。 Dear Sir or Madam: Messrs Johns and Smith of New York inform us that are exports of all cotton bed-sheets and pillowcases. We would like you to send us details of various ranges, including sizes, colors and prices, and also samples of the different qualities of material used. We are large dealers in textiles and believe there is a promising market in our area for 15 / 23 moderately priced goods of this kind mentioned. When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 100 dozen of individual items. Price quoted should include insurance and freight to London. Yours faithfully 3. Make an offer 报盘函是指卖方在销售某种商品时,向买方报价、介绍商品情况。提出交易条件时所写的一种外贸信函。报盘有实盘和虚盘之分。实盘是报盘 人在规定的期限内对所提条件的肯定表示,报盘人在有限期内不得随意改变和撤回报盘内容,报盘一经买方接受,买卖立即敲定,双方就有了法律约束力的合同关系。虚盘是报盘人所作的非承诺性表示,附有保留条件,如“以我方最后确认为准 _”等。 firm offer Dear Mr. Jones: We thank you for your email enquiry for both groundnuts and Walnut meat CNF Copenhagen dated February, 21. In reply, we offer firm, subject to your reply 16 / 23 reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main to be made within two months after receipt of your order payment by L/C payable by sight draft. Please note that we have quoted our most favorable price and are unable to entertain any counter offer. As you are aware that there has lately been a large demand for the above commodities. Such growing demand will likely result in increased pri ces. However you can secure these prices if you send us an immediate reply. Sincerely, no-firm offer Dear Mr. Jones: We thank you for your letter dated April 8 inquiring about our leather handbags. As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen 17 / 23 deerskin handbags style at $ per dozen CIF Hamburg. Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract. We are manufacturing various kinds of leather purses and waist belts for exportation, and enclosed a brochure of products for your reference. We hope some of them meet your taste and needs. If we can be of any further help, please feel free to let us know. Customers inquiries are always meet with our careful attention. Sincerely, 4. Make a counteroffer 买方收到卖方的报盘后,如果不接受或者不能完全接受其交 易条件,可以针对价格、支付方式。装运期等主要条件进行 修改和提出不同的建议。这种修改称为还盘。 Dear Sir or Madam We acknowledge receipt of both your offer of May 6 and the samples of Mens Shirts, and thank you for these. 18 / 23 While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply. We have also to point out that the Mens Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted. Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%. As our order would be worth around US$50,000, you may think it worth while to make a concession. We are looking forward to your reply, Sincerely, Dear Sir or Madam, We confirm having received your telex /531 of May 17, asking us to make a 10% reduction in our price for Mens Shirts. Much to our regret, we are unable to comply with your request because we have given you 19 / 23 the lowest possible price. We can assure you that the price quoted reflects the high quality of the products. We still hope to have the opportunity to work with you and any further enquiry will receive our prompt attention. Sincerely, 5. Acceptance 接受是交易的一方完全同意对方的报盘或还盘的全部内容 所作的肯定表示。一经接受,交易即告成立,买卖双方分别 承担自己的义务。 Dear Sir or Madam, Subj: Leather shoes We accept your counteroffer of July 7th and are pleased to confirm having concluded the transaction of the captioned goods with you. Our factory has informed us that 20 / 23 they can, at present, entertained orders of 20,000 pairs per week. Thus, you can rest assured that your order of 50,000 pairs for shipment next month will be fulfilled as contracted upon. However, emphasis has to be laid on the point that your L/C must reach here by the end of this month. Otherwise, shipment has to be delayed. We are now enclosing here with our Sales Contract in duplicate. Please countersign and return us one copy for records. We appreciate your cooperation and trust that our products will turn out to your satisfaction. Sincerely, 21 / 23 国际贸易主要付款方式有三种:汇付, 包括信汇,电汇和票汇;信用证。目前信用证 是最普遍的一种付款方式。 Dear Sir or Madam, We thank you for your order for 200 Air Conditioners and appreciate your intention to push the sales of our prod

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