管理双语课件第四章--内容管理.ppt

Chapter4ProjectScopeManagement,StoryA:,RFQ,SOW/Quotation,ScopeVerification,AdditionalWork,WhyScopeManagementSoImportant?,Chapter4ProjectScopeManagement,WorkPackage2,WorkPackage1,WorkPackage1-1?,StoryB,Chapter4ProjectScopeManagement,FirstMoney,thenhoney.ControlScopecreep!Chinesecustomeralwaysthinkserviceisfree!,Conclusion,1.ProjectScopeManagementItistheprocessesrequiredtoensurethattheprojectincludesall,andonly,workrequiredItisusedtodefinewhat“is/isnot”includedintheprojectTheprojectscopeshowstheworkthatmustbedoneandmeasuredagainstprojectplanTheproductscopedefinesfeaturesandfunctionsincludedintheproductorservice,andthatismeasuredagainstrequirementsItisprimarilyconcernedwithdefiningandcontrollingwhatisorisnotincludedintheproject.,Chapter4ProjectScopeManagement,ProjectScopeManagement,Definedprojectscope,Ownersexpectation,Actualresult,Chapter4ProjectScopeManagement,Thephilosophyofprojectscopemanagement,1.ProjectScopeManagementThereare5projectscopemanagementprocesses.Theyare:1.Initiation-committingtheorganizationtobeginthenextphaseoftheproject.2.ScopePlanning-developingawrittenscopestatementasthebasisforfutureprojectdecisions.3.ScopeDefinition-subdividingthemajorprojectdeliverablesintosmaller,moremanageablecomponents.4.ScopeVerification-formalizingacceptanceoftheprojectscope.5.ScopeChangeControl-controllingchangestoprojectscope.,Chapter4ProjectScopeManagement,ScopeManagement,5.1Initiation,5.3ScopeDefinition,5.4ScopeVerification,5.2ScopePlanning,5.5ScopeChangeControl,Initiation,Planning,Controlling,Executing,ScopeManagement,InitiationScopePlanningScopeDefinitionScopeVerificationScopeChangeControl,Processesusedtoidentifyalltheworkrequiredandonlytheworkrequiredtosuccessfullycompletetheproject,Scope,ProductscopeThefeaturesandfunctionsthataretobeincludedinaproductorserviceProjectscopeTheworkthatmustbedoneinordertodeliveraproductwiththespecifiedfeaturesandfunctionsSuccessfulcompletionofproductscopeismeasuredagainsttherequirements;projectscopeismeasuredagainsttheplan,1.ProjectScopeManagementTheseprocessesinteractwitheachotherandwiththeprocessesintheotherknowledgeareasaswell.Eachprocessmayinvolveeffortfromoneormoreindividualsorgroupsofindividualsbasedontheneedsoftheproject.Eachprocessgenerallyoccursatleastonceineveryprojectphase.,Chapter4ProjectScopeManagement,2.InitiationProcessAprocessofformallyrecognizingthatanewprojectexists,oranexistingprojectcontinuetonextphaseItinvolvesfeasibilitystudy,preliminaryplan,orequivalentanalysisAuthorizedasaresultof:MarketDemand,BusinessNeed;CustomerRequest,TechnologicalAdvance;LegalRequirementorothers,Chapter4ProjectScopeManagement,Initiation,InputsProductdescriptionStrategicplanSelectioncriteriaHistoricalinformation,ToolsProjectselectionmethodsExpertjudgement,OutputsProjectcharterPMassignedConstraintsAssumptions,ScopeInitiation,2.InitiationProcessInputs:ProductDescriptioncharacteristicsoftheproduct/servicethattheprojectwastocreateLessdetailinearlyphases,morecomprehensiveinlatterInitialproductdescriptionisusuallyprovidedbythebuyerStrategicPlansupportiveoftheorganizationsgoalsProjectSelectionCriteriadefinedintermsoftheproductandcoversrangeofmanagementconcerns(finance,market)HistoricalInformationresultsofpreviousprojectdecisionsandperformanceshouldbeconsidered,Chapter4ProjectScopeManagement,2.InitiationProcessToolspreventsdelivering“extra”benefitstothecustomerthatwerenotspecified/required,Chapter4ProjectScopeManagement,4.ScopeDefinitionSubdividingmajordeliverablesintosmaller,manageablecomponentsImproveaccuracyofcost,time,andresourceestimatesDefineabaselineforperformancemeasurementClearresponsibilityassignmentsCriticaltoprojectsuccessreducesriskofhighercost,redundancy,timedelays,andpoorproductivityDefines“what”youaredoing;WBSisthetool,Chapter4ProjectScopeManagement,ScopeDefinition,InputsScopestatementConstraintsAssumptionsOtherplanninginputsHistoricalinformation,ToolsWBStemplatesDecomposition,OutputsWorkbreakdownstructure,ScopeDefinition,4.ScopeDefinitionInputs:ScopeStatementConstraintsconsidercontractualprovisionsAssumptionsOtherPlanningOutputsHistoricalInformation,Chapter4ProjectScopeManagement,4.ScopeDefinitionToolssmallerandmoremanageablepiecesEachitemisassignedauniqueidentifiercollectivelyknownas“codeofaccounts”WorkBreakdownStructureDictionary(WBSD)AllworkelementdescriptionsincludedinaWBSD(work,scheduleandplanninginformation)Otherformats:ContractualWBS,Organizational(OBS),Resource(RBS),BillofMaterials(BOM),Project(PBS)similartoWBS,Chapter4ProjectScopeManagement,WBSDefinition,Deliverableorientedgroupingofprojectelementsthatorganizesanddefinesthetotalscopeoftheproject,Hardware,Services,Data,ScopeDefinition,WBS,CodeofaccountsUniquelyidentifieseachelementoftheWBSWorkpackagesAdeliverableatthelowestleveloftheWBSWBSdictionaryIncludeswork-packagedescriptions,ScopeDefinition,TypicalWBS,Project,Planning,1.1.1,Project,Control,1.1.2,Project,Data,1.1.3,Project,Management,1.1,Product,Design,1.2.1,Systems,Integration,1.2.2,Test&,Evaluation,1.2.3,Systems,Engineering,1.2,CPU,Acquisition,1.3.1,Auxiliary,Equipment,1.3.2,Printer,Acquisition,1.3.3,Hardware,Acquisition,1.3,Operating,System,1.4.1,Database,1.4.2,Application,Development,1.4.3,Software,Development,1.4,Facility,Plans,1.5.1,Facility,Modification,1.5.2,Facility,Installation,1.5.3,Facilities,Modifications,1.5,Training,Plans,1.6.1,Training,Courses,1.6.2,Training,Development,1.6,Information,System,1.,ScopeDefinition,ResponsibilityAssignmentMatrix,ScopeDefinition,5.ScopeVerificationInputsScopeDefinitionWorkResultsWBS,WBSDProductDocumentationdescriptionavailableforreview(requirements)Tools&TechniquesInspectionmeasuring,examining,testingtodetermineifresultsconformtorequirementsOutputsFormalacceptancedocumentationidentifyingclientandstakeholderapproval,customeracceptanceofefforts,Chapter4ProjectScopeManagement,ScopeVerification,InputsProductdocumentationWorkresultsWBSScopestatementProjectplan,ToolsInspections,OutputsFormalacceptance,ScopeVerification,6.ScopeChangeControlInfluencingfactorstoensurethatchangesarebeneficialDeterminingscopechangehasoccurredManagingchangeswhentheyoccurThoroughlyintegratedwithothercontrolprocesses,Chapter4ProjectScopeManagement,6.ScopeChangeControlScopeChangeControlInputs:WorkBreakdownStructurePerformanceReports-issuesreportedChangeRequestsexpansion/shrinkofscopederivedfrom:Externalevents(governmentregulations)ScopedefinitionerrorsofproductorprojectValueaddingchangenewtechnologyScopeManagementPlan,Chapter4ProjectScopeManagement,ScopeChangeControl,InputsWBSPerformancereportsChangerequestsScop