体验商务英语第一册unit7.ppt

unit7,people,peoplearepeoplenotpersonneltompeters,americanmanagementconsultantandauthor,overview,vocabulary-describingpeople,listening-adifficultcolleague,languagefocus1-pastsimple:negativesandquestions,reading-stellamccartney,languagefocus2-questionforms,skills-negotiating:dealing,casestudy-apeopleproblem,1.iliketoworka)aloneb)inateamc)withapartner2.forappointmentsiliketobea)earlyb)ontimec)fiveminuteslate3.iprefertoworka)athomeb)inanofficec)outside4.iliketotravela)tonewplaceb)toplaceiknowwellc)onlywhenineedto5.inmeetingsiprefera)nottospeakmuchb)tospeakalotc)tobethechairperson,whatsortofpersonareyou?foreachquestionchooseoneanswer.,a,startingup,6.iworkbeata)inthemorningb)intheafternoonc)intheevening/atnight7.ithinkalotabouta)thefutureb)thepastc)thepresent8.ilikemyfriendsorcolleaguestobea)intelligentb)good-lookingc)funny,completeyouranswerswithapartner.thenfindpeoplewiththesameanswerswithyou.,b,startingup,vocabulary-describingpeople,matchthestatements1to10totheajectivesa)toj),they,1.liketospendtimewithotherpeople2.wanttoreachthetopintheircareer3.havealotofnewideas4.dowhattheypromisetodo5.areusuallycalm6.spendalotoftimedoingagoodjob7.liketobeontime8.encourageotherpeopletoworkwell9.aregoodatmakingthingswork10.liketodothingsforotherpeople,a)ambitiousb)creativec)hard-workingd)motivatinge)helpfulf)punctualg)relaxedh)sociablei)practicalj)reliable,a,useadjectivesfromexerciseatocompletethishumanresourcesreport.,mariakarlsson,marieisgoodinateam,andshegetsonwellwithhercolleagues.sheisextremely_.sheisneverlateformeetings-sheisalways_.sheisvery_,sheisalwaysmeetsdeadlines.sheisintheofficeat8:00a.m.everydayandoftenstayslate-sheisvery_.sheisalsoavery_personwithalotofideasforthefutureofthecompany.,sociable,punctual,reliable,hard-working,creative,vocabulary,b,lookagainattheadjectivesinexercisea.whichtypesofcolleaguedoyouliketoworkwith?discussyouranswerswithapartner.,iliketoworkwithambitiouspeople.theygetthingsdone.,vocabularyfilepage148,vocabulary,c,1.johnscolleaguewaseasytoworkwith.2.heisveryrudetocustomers.3.hewasgoodatmanagingpeople.4.heblamedotherpeopleforproblems.,listening-adifficultcolleague,johnburnhamisapropertydeveloper.heistalkingaboutacolleaguesheworkedwith.listentothefirstpartoftheconversation.markeachstatementtrueorfalse.,falsetruefalsetrue,a,listentothesecondpartoftheconversation.thenanswerthesequestions.,1.howlongdidjohnworkwiththiscolleague?fiveyears2.whatweretwogoodthingsaboutjohnscolleague?hewaspunctualandpractical.3.johnsays,“thecompanyfiredhim.”whydidtheyfirehim?heshoutedatacustomer.,listening,b,languagefocus1-pastsimple:negativesandquestions,fornegativesandquestioninthepastsimple.weusetheauxiliarydid(didnt)andtheinfinitiveformoftheverb.youdidntlikeyourcolleague.didheleavethecompany?whydidheleavethecompany?notetheformwiththeverbtobe?washeagoodcolleague?no,hewasnt.,page124,putthewordsintherightordertomakesentencesfromtheconversationonpage63.,negatives1.you/like/didnt/colleague/.youdidntlikeyourcolleague.2.howto/people/manage/he/know/didnt/.hedidntknowhowtomanagepeople.3.atall/hisstaff/support/didnt/he/.hedidntsupporthisstaffatall.question4.why/he/was/toworkwith/sodifficult/?whyhewassodifficulttoworkwith?5.hisstaff/howdid/manage/he/?howdidhemanagehisstaff?6.atthecompany/long/washe/how/?howlongwasheatthecompany?7.he/was/goodat/what/?whatwashegoodat?8.did/leave/thecompany/he/why/?whydidheleavethecompany?,a,languagefocus1,correctonemistakeineachlineofthislinemessage.,2.didnt,3.phone,4.didnt,c,languagefocus1,1.send,maris,imsorry.imhavingabadday.ididntthereportout,andicheckthefigures.ididntgettothebankontime,andididntthesuppliers.itriedtocallyouthismorning,butyouanswer.ithinkineedtogohome.,sent,wasnt,phoned,not,readtheextract.thenwritequestionswitheachofthefollowingwords.,whyhowlongwhatwhenwhere,monicagrewupinfrance.shestudieditalianatuniversityinparis.thensheworkedinitalyforfouryearsfrom1999until2003.sheleftitalybecauseshewantedtostudyenglish.shewenttolondonin2003.wheredidmonicagrowup?,workinpairs.askyourpartnerquestionsabouttheirpaststudiesand/orjobs.,languagefocus1,d,e,whatdidshestudy?,howlongdidsheworkinitaly?,whydidsheleaveitaly?,whendidshegotolondon?,stellaqualitiesbyadrianmichaelsstellamccartneyopenedherfirstshoponwest14thstreetinnewyorksmeatpackingdistrict.shelovestheareaalthoughsheisavegetarian.thefashiondesigneristhedaughterofsirpaulandlindamccartneywhowasalsoafamousvegetarian.butstellafeelsthattheplacesuitsherstylemorethannewyorksfashionareasuchassohoormadisonavenue.mccartneyfoundedherowncompanyafterasuccessfultimeatthehousesofchloeinpairs.hernewbusinessisafifty-fiftypartnershipwithgucci.,reading-stellamccartney,stellamccartneypaulmccartneysdaughter.workinpairs.answerthisquestion.isshe:,a,a)anactress?b)amusician?c)afashiondesigner?,nowreadthearticleandcheckyouranswer.,b,herfriendsincludeactorsandmusicianssuchasgwynethpaltrow,stingandbrianeno,idohavefamousfriends,shesays.butialsohavefriendsthatworkinabakery,inproperty.iwantedtobeafashiondesignerwheniwasyoung.inthosedaysitwasntallversace.ithinkthesedaysanyonesacelebrity.anyonecanhaveazoomlensonthem.ijusthappentoworkasafashiondesigner.ivegotajobandiworkhard.mccartneyspentherchildhoodsunmersonlongisland.andshehasbothbritishandamericannationality.thatexplainswhysheiscomfortablewithopeningherfirstshopinnewyork.shedidnotdoanyresearchtoseewhatamericanslike.ihavenoideaifnewyorkerswilllikemystyle.ihopeso.theresearchidoisfromtheheart.itrytocreatesomethingthatiwouldlikeandwhichreflectsmypersonality.fromthefinancialtimesfinancialtimesworldbusinessnewspaper.,reading-stellamccartney,1.stelladoesnoteatmeat.2.hermotherdidnoteatmeat.3.stellascompanyisapartnershipwithchloe.4.allstellasfriendsarefamous.5.stellacanhavebritishanduspassports.6.stellastudiedusstylebeforesheopenedtheshop.,readthearticlecarefully.arethesestatementstrueorfalse?,true,true,false,true,true,false,c,reading,matchtheverbsandnounstomakewordpartnerships.checkyouranswersinthearticle.,verbs1.open2.do3.found4.havegot5.spend,nounsa)timeb)researchc)ajobd)acompanye)ashop,discussthefollowingquestions.,1.whatsortofbusinesswouldyouliketostart?2.wherewouldyoustartit?3.whatsortofpersonwouldyoustartabusinesswith?,d,e,reading,languagefocus2-questionforms,weformquestionswhichcanbeansweredwithyesornointwoways.,webeginothertypesofquestionswithaquestionwordsuchaswhy,where,whenorhow.,page124,1.helikeefficientpeople.doeshelikeefficientpeople?2.hecaughttheplane.didhecatchtheplane?3.shecanmeetsimononwednesday.canshemeetsimononwednesday?4.shewasatthemeeting.wassheatthemeeting?5.theywenttotheconference.didtheygototheconference?6.youmetthedeadline.didyoumeetthedeadline?,makeyes/noquestionsfromthesestatements.,a,languagefocus2,makequestionsfromthesestatements.usequestionwordsfromthebox.theanswertoeachquestionisunderlined.,1.iboughtfive.2.theygotheretwiceaweek.3.iliveinnewyork.4.shewantsthereporttomorrow.,howmanydidyoubuy?,howoftendotheygothere?,wheredoyoulive?,whendoesshewantthereport?,b,5.weworkwithsusan?6.theycamebecausetheywantedtoseeme.7.heisalwayslatebecausehelivesalongwayaway.8.iinterviewedpierre.,whodoyouworkwith?,whydidtheycome?,whyishealwayslate?,whodidyouinterview?,languagefocus2,lastweekaminawentonatrainingcourse.completethequestionsonaquestionnaireaboutthecourse.,businesstrainingsolutionscourseevaluation,1.choosethistrainingcourse?a)locationb)pricec)reputation,whydidyou,c,languagefocus2,gettothecourse?,a)bytrainb)bycarc)bybus,4.likethemainpresentation?a)yes,verymuchb)yes,itwasok.c)no,startyourjourney?a)inlondonb)outsidelondonc)outsidetheuk,wheredidyou,howdidyou,didyou,feelaboutthecourse?a)verysatisfiedb)satisfiedc)notsatisfied,howdidyou,6.thetutorshelpful?a)yes,veryhelpfulb)yes,quitehelpfulc)no,nothelpful,were,7.whichpartfindthemostuseful?a)presentationskillsb)meetingskillsc)negotiationskills,didyou,receivethepre-courseinformation?a)morethan3weeksbeforethecourseb)23weeksbeforethecoursec)lessthan2weeksbeforethecourse,whendidyou,d,listenandtickaminasanswers.,languagefocus2,skills-negotiating:dealingwithproblems,sophiebondisawarehousemanager.sheistalkingtojacquesmartin,adirectorofthecompany.listenandanswerthequestions.,1.whattimedosophiesstaffleavework?7or8oclock.2.whatdoessophiesuggest?hiresomepart-timestaff.3.whenwilljacquesgetbacktosophie?bytheendoftheweek.,a,listenagainandcompletetheextractsbelow.,iunderstandwhatyouresaying,sophie,butitsjustnotpossible.we_fireanymorestaffatthemoment.icantacceptthat.itoldyoumonthsagothatmystaffwork_hard.idontknow.itsnot_togettherightkindofstaff.i_trainthem.even_part-timeworkerwouldmakelifeeasier.,jacques,sophie,jacques,sophie,workinpairs.roleplaythissituation.studentaisasalesrepresentativeforacomputercompany.youaskthesalesmanagerforanewcompanycar:turntopage141.studentbisthesalesmanager:turntopage146.,iunderstandyouwantadifferentcar.thatsright.lastyear,salesmanagersalesrepresentative,skills,b,cant,too,easy,can,one,c,usefullangage,employeedescribingtheproblemtherestoomuchthereisntenoughemphasisingtheproblemitsreallyimportantweneedtomakingsuggestionswhydontyou?wecould,managerrespondingimsorrybutiunderstandbutexplainingthereasonstheproblemisthereasonisrespondingok,illthinkaboutit.allright.illgetbacktoyou.,skills,casestudy-apeopleproblem,apeopleproblem,backgroundbuffetinc.,ausfoodcompany,openedarestaurantchainingermanylastyear.sambenettiistheheadofthestuttgartoffice,andlincolndavisisitsbusinessmanager.,theproblemlincolnisambitiousandhard-working,andhespeaksfourlanguages.butheisnotgetonwithsamortheofficestaffinstuttgart.,lincolnoftenwantsthestafftostoptheirtohelphim.heentertainscustomersalotandspendstoomuchmoney.lincolnseldomattendsmeetings.hesays,iwaswithacustomer.,casestudy-apeopleproblem,apeopleproblem,lincolnisunhappyandisthinkingofleavingthecompany.lastweek,hehadameetingwithsam.afterthemeeting,hewroteane-mailtosam.,asisaidinourmeeting,iworklonghourseverydayanfmostweekends.ourcustomerssayldoaexcellentjob,butyouandthestaffarenothelpful.yesterdaymorning,forexample,iwaslate.butthenightbefore,iworkuntil2inthemorning.youcriticisedmeinfrontoftheofficestaff.ineedmorehelptodomyjob.,workinpairs.youaredirectorsfromheadoffice,visitingstuttgart.directora:turntopage136.directorb:turntopage140readyourrolecardsanddiscusstheproblem.agreeonineofthefollowingsolutions.trytogetsamandlincolntoworktogethersuccessfully.movesamandlincolntoanotherpartofthecompany.asklincolntoleavethecompany.,task,writingyouareadirectorofbuffetinc.writeamemototheheadofhumanresourcesabouttheresultsofyourmeeting.,writingfilepage133,casestudy,memobuffetinc.followingameetingonwedecided,thankyou,personalityfunnylooksrelaxedcalmhelpfulreliableefficientintelligentrude,looks(blue,brown,green,black)eyesgood-looking(black,blonde,brown,grey)hair,whatshelike?hesambitiousandhardworking.whatsdoeshelooklike?hestallandhesgotblackhair.shesateamplayer.sheworkswellwithhercolleagues.,vocabulary-describingpeople,pastsimple:negativestatements,weusedidnot/didnt+infinitivewithouttotomakenegativestatementsaboutthepast.,form,pastsimple:questio