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KeystoHomeListening Book2 Internationalbusinessisatermusedtocollectivelydescribeallcommercialtransactions privateandgovernmental sales investments logistics andtransportation thattakeplacebetweentwoormorenations Usually privatecompanies1 suchtransactionsforprofit governmentsforprofitandforpoliticalreasons Itreferstoallbusinessactivitieswhichinvolvecross2 transactionsofgoods servicesandresourcesbetweentwoormorenations Transactionofeconomicresourcesincludecapital skills people etc forinternationalproductionofphysicalgoods andservicessuchasfinance banking 3 construction etc Theincreaseininternationalbusinessandinforeign4 hascreatedaneedforexecutiveswithknowledgeofforeignlanguagesandskillsincross culturalcommunication Americans however havenotbeenwelltrainedineitherareaand consequently havenotenjoyedthesamelevelofsuccessin5 inaninternationalarenaastheirforeigncounterparts Negotiatingistheprocessofcommunicatingbackandforthforthepurposeofreachinganagreement Itinvolvespersuasionandcompromise butinorderto6 ineitherone thenegotiatorsmustunderstandthewaysinwhichpeoplearepersuadedandhowcompromiseisreachedwithinthecultureofthenegotiation Unit1 undertake border insurance investment negotiation participate InstudiesofAmericannegotiatorsabroad severaltraitshavebeen7 thatunderminethenegotiator sposition twoofwhich inparticular aredirectnessand8 Furthermore Americannegotiatorsofteninsistonrealizingshort termgoals Foreignnegotiators ontheotherhand mayvaluetherelationshipestablishedbetweennegotiatorsandmaybewillingtoinvesttimeinitforlong termbenefits 9 Clearly perceptionsanddifferencesinvaluesaffecttheoutcomesofnegotiationsandthesuccessofnegotiators 10 HomeListening identified impatience withoutregardforthetimeinvolvedingettingtoknowtheothernegotiator ForAmericanstoplayamoreeffectiveroleininternationalbusinessnegotiations theymustputforthmoreefforttoimprovecross culturalunderstanding Inordertosolidifytherelationship theymaychooseindirectinteractions Unit2 1 strategy2 annual3 sustain4 overnight5 standards6 perceptions7 domestic8 innovation9 criticalmomentforChinesegovernmentandbusinessleaderstoconsiderthenextstageofgrowth 10 whichhavealreadytraveledtheglobalizationpathknowthatbrandvalueisthekey Unit3 1 highest2 previous3 joblessness4 recruitment5 trend6 healthcare7 architecture8 reflecting9 Theproportionofgraduatesemployedinbusinessorfinancialworkfellto7 5 comparedwith8 7 theyearbefore 10 Amongthosewhorevealedhowmuchtheyearned theaveragesalarywas19 677pounds up2 from2007 Unit4 1 emissions 2 decades 3 cause bines 5 announces 6 agricultural 7 extra 8 environmental 9 includingfishthatareimportanttothedietsofmillionsofpeopleinthedevelopingworld 10 Farmers however arguethattheyhavealreadytakensignificantstepstostopthespreadofpollutantsfromtheirlands Unit5 Aperson smotivationiscombinationofdesireandenergydirectedatachievingagoal 1 someone smotivationmeansgettinghimorhertowanttodowhatyouknowmustbedone Peoplecanbemotivatedbybeliefs values interests fear 2 causes andothersuchforces Someoftheseforcesare3 suchasneeds interests andbeliefs Othersareexternal suchasdanger theenvironment or4 fromalovedone Thereisnosimpleformulaformotivation youmustkeepanopenviewpointonhumannature Thereisa5 arrayofforcessteeringthedirectionofeachperson andtheseforcescannotalwaysbeseenorstudied Also ifthesameforcesaresteeringtwodifferentpeople eachonewillactdifferently Knowingthatdifferentpeoplereacttodifferentneedswill6 yourdecisionsandactionsincertainsituations Asaleaderyouhavethepowertoinfluencemotivation Youshouldallowtheneedsofyourpeopletocoincidewiththeneedsofyourorganization Nearlyallpeopleareinfluencedbytheneedforjob7 promotion raises andapprovalfromtheirpeersandleaders Internalforcessuchasvalues moralsand Influencing worthy internal pressure complex guide security ethicsalsoinfluencethem Likewise theorganizationneedsgoodpeopleinawidevarietyofjobs Ensurethatyourpeoplearetrained 8 andprovidedtheopportunitytogrow Ensurethatthewayyouconductbusinesshasthesamevalues moralsandethicalprinciplesthatyouseekinyourpeople 9 Youshouldalsorewardgoodbehavior 10 Therewardshouldbespecificandprompt Donotsay fordoingagoodjob Citethespecificactionthatmadeyoubelieveitwasagoodjob Inaddition helpyourpeoplewhoaregood Weallmakemistakesorneedhelptoachieveaparticulargoal HomeListening Althoughacertificate letterora thankyoumayseemsmall theycanbepowerfulmotivators conductbusinessinadishonestmanner yourpeoplewillbedishonesttoyou Ifyou encouraged Unit6 Weallknowofcaseswherenegativefanbehaviorhasdrivensomeathletestoperformatlessthantheirbestorperhapsevenknockthemcompletelyoutofacompetition Athleteswanttoliveuptoahighpaying1 aswellasfanexpectations ItisthesamewithOlympianswho2 toliveuptoexpectations Athletesmaysaytheyareimmunetofans butweknowbetter Theyareliketeenagerswhosaytheydon tcarewhattheirparentsthink saidDanielL Wann whoheadstheAssociationforAppliedSportPsychology AASP SpecialInterestGrouponFandom contract strive AccordingtoWann therehasbeenagooddealofresearchonfansandtheirabilitytopumpupthehometeamornegatively3 onthevisitingteam Someathletesthriveunderthispressureandothersdon t Thisiswhereasportspsychology4 canhelp Wannhasbeenstudyingthepsychologyofsportsspectatorssincethemid1980s withaparticularinterestinfanidentification i e afan spsychologicalconnectiontoateam spectator5 andtheactionsofparentsasspectatorsatyouthsportingevents impact consultant violence AProfessorofPsychologyatMurrayState Wannworkswithathletes teachingthemhowto6 fanbehavior Hehelpsthemdeveloptheirmentalabilities whilethecoachesfocusontheirphysicalskills Thekeyisfor7 tolearntocompartmentalizewhattheypayattentionto tobeabletotuneoutthefansbutnotthecoaches Theyneedtobe8 betweenvaluableinformation fromcoachesorteammates versusnoise fromfans address athletes selective Justasathletesareinvolvedintheirsportsforavarietyofreasons fansaremotivatedfordifferentreasons 9 Youcan tpaintthemwithonebrushstroke Somearedrivenbytheentertainmentofthesports somewanttoseeagoodcontest 10 Itisimportanttorememberthatfansaredrivenbyavarietyofmotives aretheretoseebeautifulplays Somearethereforsocialreasons whileothers Unit7 Traditionally retirementcommunitiesandnursinghomeshavebeenthedestinationofseniorcitizens ButmoreandmoreolderAmericanswanttogrowoldinfamiliar1 Tothem thefocusisonstayingintheirownhomesandlivinginacommunitywithneighborswhohavebabiesorschoolagechildren Itisa2 calledaging in place But manypeoplerecognize toremainintheirhomeaslongaspossible theyaregoingtoneedsomehelp So theyhavejoinedagroupcalledCapitolHillVillage Thisisafee basedorganizationaimed3 atseniorcitizens Itsexecutivedirector GailKohn organizesvolunteerstohelpmembers andiftheyneed4 services shemanagesareferrallistofreliable5 Wehaveavendorandthatvendorisgoingtoprovideaserviceandthenwe6 withthevendortocallourmember sheexplains Kohncoordinatesvolunteersandfinds7 plumbers electriciansandotherre
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