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Unit4SettlinginandArrangement 课程名称 服务类职业模块 英语 语文出版社主编 戴宗显王立善 单位 哈尔滨第二职业中学校 说课教师 孟文涛 课题 入住与安排Unit4SettlinginandArrangement Contents Afraidofmakingmistakes TomakeEnglishstudycombinewiththepositionrequirements NotgoodatEnglish Differentlevels Lackofvocabulary Teacher sTasks Toarrangedifferenttasksfordifferentstudents Toencouragethemtobeanefficientimitators Toprovidethemwithawarmandfriendlyatmosphere Teachingobjectives Low 10 Medium 65 High 25 Teachingobjectives Low 10 Medium 65 High 25 Teachingobjectives Low 10 Medium 65 High 25 Teachingobjectives Usingthefrontofficereceptionserviceknowledgetoacceptforeignguests accommodationregistration 创设情境 任务引领 模拟体验 Dealingwithforeignguestsaccommodationregistrationofeventsskills Importantanddifficultpoints Teachingelements ESA astheprocedure Studentsasthemainbody Englishstudyforprofessionastheclue Task basedactivitiesasthecentre Groupworkastheform Gamesastheactivation 教具 师生共同准备前厅接待处设施设备 电话 电脑 各类表格 抽签卡等各种用具 Flowchart ESA Engage Study Activate Engage Study Activate Step1Warmingup Step2Excellenthomeworkshow A BellboyServicevideoshowB Bellboystandardprocedureshow Engagedactivity Step3Expressionreview Engagedactivity Groupcompetitiongame Scenarios2 Checkinginatthehotel V TeachingProcedure warmingup ThisaimistogetthestudentsinterestedandengagedinthelessonandgetfamiliarwiththepositionofFrontOffice FrontOfficeManagementOrganisationChart 大堂经理 行李员 接待员 部门领班 基础岗位群 门童 行李员 接待员 V TeachingProcedure warmingup 优秀视频作业 V TeachingProcedure Excellentshow Theaimhereistogivethestudentsagooddemonstration STANDARDOPERATIONPROCEDURES标准工作程序Doorman门童 Theaimhereistoimprovetheircomprehensivevocationalabilitytolaythefoundationforthefuture V TeachingProcedure Excellentshow 1 Couldyouspellyourname 2 MayIseeyourpassport 3 Howwouldyouliketopay 5 我找人帮你拿行李 6 祝你住得愉快 4 你需要人帮你吗 V TeachingProcedure expressionreview Thestudents vocabularyisenlargedandtheirinterestsarewellarousedwhichisimportantinlanguagelearning Engage Study Activate Step4Pre listening Step5While listening Task1 Gist listeningTask2 FocusedlisteningTask3 PickingoutthedifficultiesTask4 Dealingwiththedifficulties Discussion activity Step6Post listeningTask1 CompletetheconversationTask2 Listenrepeatandmemory Activities Pairwork 1234 V TeachingProcedure Pre listening Duringtheactivitythestudents abilitiesofobserving analyzingandexpressingareDeveloped V TeachingProcedure While listening V TeachingProcedure Gistlistening Intrainingthestudentsasefficientclerks thevideomakesthelisteningactivitiesinteresting meaningfulandsimplifiesthelearningtask Step1Greeting Askiftheguestreserved Step3Confirmingtheinformation Step2Collectingcertificate passport Step4Fillingintheformandsigning STANDARDOPERATIONPROCEDURESRegisteringCheckinginatthehotel入住登记 Step5Askingthepayment Step6Givingroomcard V TeachingProcedure focusedlistening Mr Woods Clerk Itisdesignedforstudentstobuildupasystemofreceptionknowledgeandgettheinformationright 任务1生词拾贝 自主阅读对话 如果遇到生词和词组 可在下面画线 小组之间合作译成相应的中文 并画线 下课后把生词写在笔记本上记忆 任务2同传口译大演练 如果没有生词 和学伴合作进行中英文互译练习 V TeachingProcedure Pickingoutthedifficulties Theskillofsharingthroughcooperationistrainedinthecourseofgroupwork Itishelpfulforthelowlevelstudentstoaskandunderstandthewholedialogue 每节课都有学生讲授任务分配 小组成员排序轮流讲解 老师打分 记入日常表现学分 对话任务 负责句子的翻译 同意句的转换 带领大家朗读及背诵 班级的座位根据学生文化课的成绩分组组合 尽量平均分配三个层次的学生 保证小组活动的公平开展 我校实施学分制和分层次教学法 根据学生入学成绩及高一上学期期中考试成绩 将学生分为ABC三个层次 根据学生综合表现 每个学期末进行调整 V TeachingProcedure Dealingwiththedifficulties Doyouhaveareservation Justamomentplease Wehavearoomavailable MayIseeyourpassport Howwouldyouliketopay Hereisyourroomcard Doyouwantsomeonetohelpyou Enjoyyourstay V TeachingProcedure Post listening Intheactivity it sdesignedtofurtherstrengthenthekeysentencesofthisclass Consolidatetheimportantpatternsintheclass Engage Study Activate Step4Pre listening Step5While listening Task1 Gist listeningTask2 FocusedlisteningTask3 PickingoutthedifficultiesTask4 Dealingwiththedifficulties Discussion activity Step6Post listeningTask1 CompletetheconversationTask2 Listenrepeatandmemory Activities Pairwork 1234 V TeachingProcedure Dubbingordescribing ItisdesignedforlevelBorlevelCstudentstobuildontheirconfidenceandlearningmotivation Makeadialoguewithyourpartner 根据老师题签内容两人表演对话 你也可以自己出题 和其他组交换 Situation SpeakerAisaClerk He sheisareceptionistofHuaqiHotel SpeakerBwantstocheckin V TeachingProcedure Makingconversation Itcanbefinishedbythemajorityofthestudents anditisagoodwaytopracticetheircommunicationability V TeachingProcedure Drawperformance V TeachingProcedure Drawperformance V TeachingProcedure Homework Unit3FrontOff

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