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抚州一中2013-2014学年高二上学期第二次月考英 语 试 题考试时长:120分钟 卷面分数:150分第一卷(选择题,满分115分)第一部分 听力 (共两节,满分30分)回答听力部分时,请先将答案标在试卷上。听力部分结束前,你将有两分钟的时间将您的答案转涂到客观答题卡上。第一节(共5小题:每小题1.5分,满分7.5分)听下面5段对话,每段对话后有一个小题,从题中所给的a、b、c三个选项选出最佳选项,并标在试卷的相应位置,听完每段对话后,你都有10秒钟的时间来回答有关小题和阅读下小题,每段对话仅读一遍。1. why does the man want to move to new york?a. because he doesnt like to live in the small town.b. because he wants to find a job there.c. because he likes the way of life in a big city.2. what does the man mean?a. he doesnt agree with the woman.b. he has a better idea than the womans.c. he has the same opinion as the woman.3. how was the climate where the old couple lived?a. it was very rainy. b. it was very snowy. c. it was very warm.4. what are they mainly talking about?a. people with aids. b. what hiv is. c. how people gets aids.5. what will most probably happen if the woman supplies her bank details?a. she will get a lot of money. b. her money in the bank will be stolen.c. she will take part in a special activity.第二节(共15小题:每小题1.5分,满分22.5分)听下面5段对话。每段对话有几个小题,从题中所给的a、b、c三个选项中选出的最佳选项,并标在试卷的相应位置。听每段对话前,你将有时间阅读各个小题,每小题5秒钟;听完后,各小题给出5秒钟的做答时间。每段对话读两遍。听第6段材料, 回答第6至8题。6. why is new high tech-equipment used in modern olympic games?a. to help athletes perform even better. b. to make competition fiercer.c. to stop competition among the athletes. 7. people hold modern olympic games in order to _.a. improve their technology b. improve their health c. promote competition8. according to the dialogue, new technology has affected all the following but _.a. timing b. awarding c. cheating听第7段材料, 回答第9至11题。9. what does the man do when coming across some trouble?a. sleeps on it. b. solves it immediately. c. asks for help.10. what does ”sleep on” it mean?a. sleeping with the problem in mind. b. taking the problem as a pillow.c. sleeping without thinking about the problem.11. it is mentioned in the dialogue that _.a. scientists still cant explain the phenomenon. b. it is untrue that sleeping can help solve problems.c. only the man has the ability to sleep on problems.听第8段材料, 回答第12至14题。12. where does the conversation most probably take place?a . in the classroom. b. at home. c. in a bus.13. what has the woman been thinking about recently?a. the environmental protection. b. the convenience of public transportation.c. the explosion of the world population.14. how many aspects did the man mention when he talked about sustainable development?a. one. b. two. c. three.听第9段材料, 回答第15至17题15. where are the two speakers?a. at the radio station. b. in a studio. c. in the forest.16. how many kinds of trees grow in one square kilometer?a. about l, 500. b. about 400. c. about 750.17. what is the woman?a. a reporter. b. a student. c. a scientist.听第10段材料, 回答第18至20题。18. how long did it take tom to find his parents by the internet?a. only one day. b. about one year. c. 26 years.19. when did tom meet his mother silvia?a. on new years day. b. on teachers day. c. on mothers day20. which of the following can we not know?a. toms birth information. b. where toms father lives. c. why toms parents left him.第二部分 英语知识运用(共两节.满分45分)笫一节 单项填空(共15小题,每小题1分,共15分)从a、b、c、d四个选项中.选出可以填入空白的最佳选项,并在答题卡上将该项涂黑。21. with _ word “pm 2.5” repeatedly appearing in _ media reports, the public cant help wondering what it really means. a. the; b. a; the c. the; the d. ; the 22. i would appreciate _ if you could give me a lift to lakefront school.a. thatb.onec. youd. it 23. one-third of the country _ covered with trees and the majority of the citizens _ black people.a. is; isb. is; arec. are; ared. are; is 24. this electric bicycle is _ that one; id like to buy neither of them. a. not lighter than b. not as light as c. as lighter as d. no lighter than25. -is ms. liu still teaching in this school?-im afraid not. she is said _ the school as she was diagnosed with liver cancer.a. having leftb. to have left c. to leaved. leaving26. -how could i thank you enough? - dont mention it. any other man_that. a. would do b. will doc. would have done d. must have done27. not only _, but hunan tvs reality show, dad, where are we going, also has made the stars and their lovely kids more popular.a. it has received one-sided praise b. it receives one-sided praisec. has it received one-sided praise d. does it receive one-sided praise28. id like to go on holiday this summer vacation, but _ i should be trying to save money to buy a larger house.a. after all b. on the contraryc.on the other handd. in all 29. - youve got your flat fumished. havent you? -yes. i_some used furniture and it was a real bargain.a. will buy b. bought c. had bought d. have bought30. john received an invitation to dinner, and with his work _, he gladly accepted it. a. finishing b. finished c. having finished d. was finished31. i was so familiar with him that i recognised his voice _i picked up the phone. a. while b. in case c. after d. the moment32. his english is so broken that i can hardly _ what he is talking about.a. let out b. figure out c. try out d. find out33. -where did you meet your wife? - it was by a river _ i was fishing with my friends. a. when b. that c. where d. which34. _, i believe, and you will find him very aggressive. a. having a talk with tom b. given a talk with tom c. one talk with tom d. if you have a talk with tom35. - mr. wang is a man of few words, but quick in mind. - _, you know.a. a single flower doesnt make a spring b. a great talker is a great liarc. a light heart lives long d. a still tongue makes a wise head第二节 完形填空(共20小题,每小题1.5分,满分30分)阅读下面短文,掌握其段落大意,然后从36至55各题所给的四个选项a.b.c和d,选出最佳选项,并在答题卡上将该项涂黑。there was a woman who had been diagnosed with a terminal illness and had been given three months to live. as she was getting her things “in order,” she 36 her pastor(牧师)and had him 37 to her house to discuss certain aspects of her final 38. she told him which songs she wanted 39 at the service, and what outfit (装束) she wanted to be 40 .everything was in order and the pastor was preparing to leave 41 the woman suddenly 42 something very important.” theres one more thing, she said 43 . “whats that? came the pastors reply. “this is very important, ” the woman 44 . “i want to be buried with a fork in my right hand. ” the pastor 45 looking at the woman, not knowing quite what to say. “ 46 surprises you, doesnt it? ” the woman asked.“well, to be honest. im puzzled by the 47 ,”said the pastor. the woman explained. “in all my years of 48 church socials and potluck (自带食物聚餐) dinners, i always remember that when the 49 of the main course were being cleared, someone would certainly lean over and say, keep your fork. it was my favorite part because i knew that something better was coming, 50 chocolate cake or apple pie. something wonderful, and with substance! 51 , i just want people to see me there in that casket (棺) with a fork in my hand and i want them to wonder whats with the fork? then i want you to tell them: keep your fork. the best is 52 to come. ”the pastors eyes were up with tears of 53 as he hugged the woman good-bye. he knew this would be one of the last times he would see her before her death. but he also knew that the woman had a 54 grasp of heaven than he did. at the funeral people were walking by the womans casket and they saw the pretty dress she was wearing and her favorite bible and the fork 55 in her right hand. over and over the pastor heard the question “whats with the fork? and over and over he36a. visited b. communicated c. met d. contacted37a. come b. go c. drop d. approach38a. hopes b.wishes c. demands d. dreams39a. sung b. to sing c. to play d. 1istened40a. put on b. dressed c. buried in d. pulled on41a. while b. when c. as d.the moment42. a. reminded b. occurred c. remembered d. recalled43. a. sadly b. worriedly c. impatiently d. excitedly44. a. continued b. added up c. kept on d. restarted45. a. smiled b. stood c. sat d. seated46. a. which b. that c. what d. they47. a. enquiry b. requirement c. suggestion d. request48. a. attending b. joining in c. taking part in d. going49. a. vegetables b. foods c. dishes d. meat50. a. for example b. as c. with d. like51. a. so b. but c. however d. and52. a. just b. but c. yet d. only53. a. satisfaction b. fear c. thankfulness d. joy54. a. better b. good c. excellent d. less55. a. held b. seized c. grasped d. placed第三部分 阅读理解(共20小题;每小题2份,满分40分)阅读下列短文,从每题所给的四个选项(a、b、c和d)中,选出最佳选项,并在答题卡上将该项涂黑。aeventsbicycle tour and race a bike tour and race will be held on august 26 and 27 (sat & sun.). at 5:30am, the riders will leave tiananmen square and ride the first 35 kilometres as a training leg. then the next 55-kilometre-leg. from yanjiao to jixian. will be the first competitive part of the tour. the riders and their bikes will then be takern from jixian to changli. the second racing leg of the tour will be from changli to the seaside of nandaihe, covering a distance of 20 kilometres. saturday night includes the stay at nandaihe and supper. sunday morning is free for play at the seaside. at noon all the people and their bikes will be taken back to beijing.cost: 200 yuan telephone: 4675027brazilian footballers the brazilian football club will play beijing guoan team at the workers stadium on august 26. the club has four national team players . also coming is 1994 us world cup star romario who has promised to play for at least 45 minutes.ticket prices: 60; 100 :150 yuan .time/date: 4:30 pm, august 26 (sat. ) telephone: 5012372rock climbing the third national rock climbing competition will be held on august 26-27 at the huairou mountain-climbing training base. more than :lo teams from beijing. wuhan. dalian. jilin and other places will take part in it. a japanese team will give an exhioition climbing. free for spectators(观众).take a long-distance hus from dongzhimen to huairou.time/dates: 9-12 am, august 26 and 27telephone: 7143177, 7144850, wang zhenghua56. the main purpose of announcing the above events is to give information about_.a. visiting teams b. famous players c. things to do for the weekend d. prices to pay for the sports events57. if you take part in the bike tour. you will ride for _.a. 35 kilometres b. 55 kilometresc. 75 kilometres d. ll0 kilometres .58.the underlined word leg in bicycle tour andrace probably means_. a. race b. practice c. part of the training d. part of the tout59. what is special about the rock climbing competition?a. a foreign team takes pan in it.b. you can watch it without paying.c. you dont have to be a sportsman to take part.d. the bus trip to the place of the competition is free.60. if you want to find something to do for saturday aftermoon, which telephone number will you call? .a. 4675027 b.7143177 c. 5012372 d. 7144850bin the more and more competitive service industry, it is no longer enough to promise customer satisfaction. today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.it is accepted in the marketing industry, and confirmed by a number of researchers, that customers receiving good service will promote business by telling up to 12 other people; those treated badly tell tales of woe to up to 20 people. interestingly, 80 percent of people who feel their complaints are handled fairly will stay loyal.new challenges for customer care have come when people can obtain goods and services through telephone call centers and the internet. for example, many companies now have to invest (投资) a lot of money in information technology and staff training in order to cope with the “phone rage”- caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods.“many people do not like talking to machines,” says dr, storey, senior lecturer in marketing at city university business school. “banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them. the aim is to make the customer feel they know you and that you can trust them - the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be carried out within five hours, but getting it done within two) replacing a faulty product immediately; throwing in a gift voucher (购物礼券)as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints.aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. this can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “i know how you must feel”), and possible solutions (replacement, compensation(赔偿) or whatever fairness suggests best meets the case).airlines face some of the toughest challenges over customer care. fierce competition has convinced them at that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems.for british airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. they are trained to answer quickly, with their names, job title and a “we are here to help” attitude. the company has invested heavily in information technology to make sure that information is available instantly on screen.british airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.customer care is obviously here to stay and it would be a foolish company that used slogans such as “we do as we please”. on the other hand, the more customers are promised, the greater the risk of disappointment.61. the writer mentions “phone rage”(paragraph 3)to show that _.a. customers often use phones to express their angerb. people still prefer to buy goods onlinec. customer care becomes more demandingd. customers rely on their phones to obtain services62. what does the writer recommend to create customer delight? a. calling customers regular. b. promising more gifts.c. giving a “thank you “note. d. delivering a quicker service.63. if a manager should show his empathy (paragraph 6), what would be probably say?a. “i know how upset you must be.” b. “i appreciate your understanding.”c. “im sorry for the delay.” d. “i know its our fault.”64. customer delight is important for airlines because _.a. their telephone style remains unchangedb. the services cost them a lot of moneyc. they are more likely to meet with complaintsd. the policies can be applied to their staff65. which of the following is conveyed in this article?a. a company should promise less but do more in a competitive market.b. companies that promise more will naturally attract more customers.c. face-to face service creates comfortable feelings among customers.d. customer delight is more important for air lines than for banks.c there are two dangers to be guarded against in old ageone of these is undue(过度的) absorption in the pastthere is no need to live in memories,in regrets for the good old days,or in sadness about friends who are deadones thoughts must be directed to the future,and to things about which there is something to be doneit is unwise to be too attached to the youth in hopes of sucking vigor from their vitality (活力)when your children have grown up,they want to live their own lives,and if you continue to be as interested in them as you were when they were youngyou are likely to become a burden to them,unless they are cold to youi think a successful old age is easier for those who have strong impersonal interests involving proper activitiesit is no use telling children not to make mistakes,both because they will not believe you,and beca
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