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口语部分整个考试时间:16分钟左右。(以下了解)第一项:询问个人信息本项考试的时间:3分钟左右。本项考试的形式:由考官逐个向考生提出问题,考生进行回答。本项考试内容:涉及个人信息的诸多方面,考官的提问更是千变万化,但一定设计个人信息的某个方面。通常,为了核对考生资格,考官会问以下问题:Whats your name?/can you spell your family name?/can you spell your surname?/ whats your number? 回答范例:My name is Ray. Thats R-A-Y, Ray.本项考试的目的是:考官借助于对考生个人信息的提问,核对考生考试资格,并通过与考生之间的交流,考察考生的发音,语法和用词。本项考试从难度上来说是口语三项考试之末,但由于其为考试第一项,所以考生在本项中留给考官们的印象至关重要。考生们必须认真对待。考生在本项考试中必须做到:1克服考试开始时的紧张情绪。方法:提前进入考场,适应考场环境。了解考试模式,进行模拟训练。2听清考官所问之问题。若没有听懂,可以要求考官重复其问题。方法:使用I am sorry but could you repeat your question?/I beg your pardon, Madam(Sir)?等句型。3全面地回答考官提出的问题,不能跑题。实用技巧:A. 对于考官提出的特殊疑问句,首先使用单词、词组或句子给予明确的答复。然后阐述理由。B. 对于考官提出的一般疑问句,首先答复yes或者no,然后阐述理由。C. 对于考官提出的选择疑问句,方法同A。4不要与另一位考生交流,不要干扰另一位考生的答题。5有时由于时间问题,考官有可能非常简单地进行本项甚至打断考生的答题,这考生的临场表现没有任何关系。出现上述情况,切忌紧张。Part One (interviews)In the first part of the test the interlocutor addresses each candidate in turn and asks general questions. Candidates will not be addressed in strict sequence. This part of the test lasts about three minutes and during this time, candidates are being tested on their ability to talk about themselves, to provide personal information on their home, interests and jobs, and to perform functions such as agreeing and disagreeing, and expressing preference.General ProcedureExaminers greeting and self-introductionCandidates names and hometownsMarksheets required Questions for referenceCan you tell me about yourself?Can you tell me about your hometown?Can you tell me about your friends?Could you tell me about the facilities in your hometown?Could you tell me about your reasons for learning English?Could you tell me about your interests outside college or work?Could you tell me about your ambitions for the future?Could you tell me why you chose this type of work?/these studies?Could you tell me how much you use English at work?/in your studies?Could you tell me what you like best about your work?/studies?Could you tell me what you like least about your work/studies?Could you tell me how important you think English is in business life in China?Could you tell me how important you think imports and exports are to China?Could you tell me what effect you think technology is having on business life in China?Could you tell me what effect you think advertising has on people in China?Could you tell me how working life is changing in China?Could you tell me how important you think the tourist industry is to China?Can you tell me about your reasons for choosing your profession or studies?Can you tell me what you hope to achieve professionally in the next five years?Can you tell me how important a foreign language is to you in your work or studies?Can you tell me how you relax from your work or studies?Can you tell me what you would like to change about your work or studies?Can you tell me whether you would like to work or study in a foreign country?Can you tell me which foreign language you think will be most important in the future for business in China?Can you tell me what you think is the biggest change in working life in China?Can you tell me how important you think it is for people who work in business in China to be familiar with information technology?Can you tell me which professions are most useful for China?Can you tell me how peoples attitudes to work are changing in China?Can you tell me which you think are the most important new commercial activities in China?第二项:话题的讨论本项考试的时间:6分钟左右本项考试的形式:每个考生从给定的三个话题中任选一个进行一分钟的阐述,在阐述之前有一分钟进行准备,可以做笔记。另一考生认真听取对方阐述(可以作笔记),并在对方阐述完毕后,提问其一到两个问题,对方给予回答。本项考试内容:本项考试中所給出的话题的范围包括:广告、求职、通信联系、商业交流、经营者与顾客的关系、财政、会计、生产管理、生产安全、员工健康、员工管理、员工招聘、 员工培训、市场、销售、货物运输、技术等等。本项考试的目的是:考官借助考生对自选观点话题的解释与阐述,考察考生的英语语言组织能力(包括个人意见、观点的提出、表达、解释和结论)。同时附带考察考生的发音,语法和用词。本项考试从难度上来说居于口语三项考试之中。考生在本项考试中必须做到:1充分利用本项开始之前的一分钟准备时间做好笔记。笔记格式范例:Opening sentence:_Main points:1. 2. 3.Supporting ideas:1. 2. 3.Concluding sentence:_2本项考试的顺序问题:考生一定要遵守以下的顺序。首先提出观点(参见3)。然后阐述理由,随即给出具体论据。最后进行总结。3开头陈述观点时所使用的句型:A. 所选择的观点本身是特殊疑问句的格式。例如:how to fill a key vacancy使用:to, we should/ we shouldin order to/we can solve the problem by doing等句型。例如:To fill a key vacancy, we should./We shouldin order to fill a key vacancy./We can solve the problem by.B. 所选择的观点本身短语的格式。例如:the importance of having a good CV使用:I think is /In my opinion, is /From my point of view, is 等句型。例如:From my point of view, the importance of having a good CV is that4结尾总结时所用的句型:Therefore,/In a word,/Thats my opinion./5由于考生在本项考试中只有一分钟的时间,因此建议考生只陈述一个观点,给出两个理由,两个论据,一个总结。共计六句话,时间分配为每句十秒钟。6考生相互询问以及回答中的注意事项:不要提问对方难度较大或模棱两可的问题,以免产生不必要的对抗心理。导致后续考试中合作的不愉快。提问方可以针对某个细节向对方提问,使得对方可以自然的重复自己的观点。回答方对提问方的问题仅做简要回答,主要是重复自己的观点。Part TwoIn this part each candidates task is to choose one topic from a set of three, and to talk about it for one minute. Candidates have one minute in which to prepare and should use this time to make brief notes. The other candidate listens to the talk and is invited to ask one or two questions at the end. Candidates may make notes while listening to their partner. Each candidate is given a different set of three tasks from which to choose. 第三项 问题的讨论和解决本项考试的时间:7分钟左右本项考试的形式:每个考生得到相同的文字资料,按照要求对需要解决的问题进行讨论,并最终得出结果。考生在进行考试前有30秒时间阅读文字材料,并且在考试过程中可以参考材料。本项考试内容:本项考试为考生模拟了商业工作的真实环境,包括商业活动中任何可以进行双向交流的场合。但仍然处于以下范围中:广告、求职、通信联系、商业交流、经营者与顾客的关系、财政、会计、生产管理、生产安全、员工健康、员工管理、员工招聘、 员工培训、市场、销售、货物运输、技术等等。本项考试的目的是:考官考察考生运用英语进行交流的能力。包括:正确的组织和进行对话的能力;对问题做出正确的回应和分析的能力;做出判断的能力。本项考试从难度上来说居于口语三项考试之首。考生在本项考试中必须做到:1仔细阅读本项考试文字材料,明确所要达到的目的。(讨论什么;决定什么)2在讨论的开头迅速对所讨论的话题的背景进行简单介绍。实用技巧:将文字材料中的字句进行简化并表达出来。(见范例)3两名考生讨论和解决的问题进行。实用步骤1:一问一答式的讨论(范例1)A提问(一句话)B回答(一句话),阐述理由(两句话),A附和(一句话),阐述理由(两句话)一B提问(一句话)A回答(一句话),阐述理由(两句话),B附和(一句话),阐述理由(两句话).A或B定下决定(一句话)B或A支持决定(一句话)。这种方法思路清晰明确,但切忌回答过于简单。实用步骤2:各自阐述观点的讨论(范例2)A阐述观点(一句话)和理由(两句话)B对A的观点表态(一句话),阐述自己的观点并阐述理由(两句话)双方讨论,深入阐述本人观点(A,B各两句话)定下决定(A,B各一句话)。这种方法适合对问题的辩论。但考生需注意彼此的交流。实用技巧(见范例):A.提问者将文字材料中规定讨论的部分(通常特殊疑问句)改为一般疑问句并进行表述。B.使用第一人称I或We进行表述,自然进入虚拟的工作环境中。C.使用工作场合中常用的套话使得交流更加自然。例如:Shall we get down to our business?D.在讨论中表达同意时所用的句型:I think so. / You are right. /Thats quite true. /Definitely. /I have the same view. /I share your concern. /Thats a good point. / No doubt about it. E. 在讨论中表达不同意时所用的句型:Thats true but. Yes I know but. I understand but. I dont think that I agree with you. I dont think so. I cant agree with you. I have some difficulty with your view.Attending Trade FairsYour company has been invited to take part in a trade fair, which will take place during the busiest time of the year. You have been asked to decide whether staff should be sent to this trade fair.Discuss and decide together:*what the advantages and disadvantages are of attending trade fairs*which members of staff would most usefully represent a company at a trade fairModel Answer 1:A: You know our company has been invited to this years Guangzhou Trade Fair in July. But July is our busiest time. So we have to decide whether to send our staff to attend this fair. Whats your opinion?B: I think we should send our staff because.A: I agree with you. From my point of view, we shouldbecause.B: Which members of staff will you choose to represent our company to attend the fair?A: My ideal members of staff are You knowB: I think that is the exact reason why we should A: I am very happy that we hold the same idea.B: So lets make this decision. A: Ok. Ill let our boss know our decision this afternoon.Model Answers2:A: You know our company has been invited to this years Guangzhou Trade Fair in July. But July is our busiest time. So we have to decide whether to send our staff to attend this fair.B: I think we should send our staff becauseA: To be frank, I dont agree with youB: But the fact is we can benefit much more from sending our staff to the fair than keeping them at work. You knowA: Ok, maybe you are right.B: Lets move to the next agenda. Which members of staff should our company send?A: B: I agree with you. A: Ok. Lets make this decision. B: Ok. Ill let our boss know our decision this afternoon.Promoting TourismAn international conference on tourism will held soon. You have been appointed to a committee which will make recommendations on how your region should be promoted at the conference.Which types of tourist attractions and facilities generate most income from foreign visitors?How other attractions and facilities should be promoted effectively to foreign visitors?Recruitment VideoYour company wishes to recruit more young business graduates. You have been asked to produce a recruitment video, which will be used to attract more job applications from business students.What types of information about the company to include in the video?Which members of staff should be involved in making the video?Foreign WorkersYour company has recently singed an agreement with a foreign company, which means that foreign business people will be working in your company for short periods. You have been asked to help with preparations for their arrival.How to familiarize foreign business people with the working practices of your company?What arrangements need to be made for the foreign staff for outside working hours?Newspaper ArticleA local newspaper is planning a series of articles about successful companies in the area, including your company. You have been asked to communicate with the newspaper about the content of the article on your company.What kinds of information about the company should be included?How the company could benefit from the newspaper article?Cost cuttingYour company has decided to try to reduce costs. You have been asked to investigate the possibility of cutting the financial costs of operating your department.Which are the areas where costs could be cut?What problems might arise from cutting costs?Customer complaintsYour manager is not satisfied with the way staff reacts to complaints from clients about products or services. You have been asked to suggest how this could be improved.How the company can make effective use of will be available in the new office?What training will be needed for these jobs?Staff recruitmentYour factory urgently needs to recruit a large number of temporary staff in order to fulfill an unexpected order. The staff needs to be ready to start work as soon as possible.What you need to do in order to find suitably skilled staff?What type of induction program the new staff will need before they start work?Modernization ProgramYou work for a large company which has decided to introduce a program of modernization and improvement. You are involved in setting up this program.How to prepare staff for major changes within the companyWhat other factors have to be considered when introducing major changes in a companyLanguage Courses AbroadYour company has offered you the opportunity of attending a six-month English language course abroad. You have to decide whether to accept, and are therefore going to attend a meeting to find out more about the offer.What the advantages are of learning languages abroadWhat plans you will have to make for work and home if you go away for a long periodPotential SupplierA potential supplier will soon be visiting you at your workplace. You think this supplier and the products or services they offer could be very important for the future of your company.What you need to find out about the supplier and the products or services before the visitHow you could entertain the supplier the negotiationsForeign Business TravelYour company has decided that it needs to introduce a clear policy on foreign business travel. You have been asked to help draw up the guidelines.What the various reasons are why members of a company make business trips abroadIn what ways a company might be affected if the number of foreign business trips was reducedCompany DirectoryYour company is going to be included in an international directory of all the types of businesses operating in your country. You have been asked to write a brief profile of your company for the directory.What information you will include about your companyHow the directory would be useful to companiesTeamworkYour company is keen to encourage staff to work together in teams. You have been asked to suggest ways in which this could be implemented.How to convince staff of the advantage of teamworkHow to evaluate the results of the companys policyStaff FitnessYour company is keen to have a fit and healthy workforce. You have been asked to suggest ways in which this could be achieved.What the advantages are to a company of having a fit and healthy workforceWhat facilities a company should provide in order to encourage staff to be fit and healthyInvesting in Staff TrainingYour company has recently had a problem with staff leaving the company shortly after completing training courses. You have been asked to write a report for senior management on this situation.How to encourage staff who have undertaken training courses to stay with the companyHow to ensure that a company benefits from providing a range of facilities for its workforceCorporate EntertainmentYour company is keen to establish a policy for entertaining important clients. You have been asked to make recommendations for a policy for corporate entertainment.What are the advantages and disadvantages to a company of entertaining clientsWhat are the criteria for selecting entertainment for clientsStaff Retirement Your company wants to introduce a program to help staff prepare fully for retirement.What practical preparations staff need to make for their retirementWhat the advantages and disadvantages are to a company of staff retiringWorking from HomeYour company is considering allowing some employees to work from home for part of the working week. Your managing director has asked you to write a report on this proposal.Which employees this system would be most suitable forHow technology could help to make the system of working from home effectiveExport OfficeYour company has decided to open an export office in order to deal with an increase in orders from abroad. This office will be responsible for the companys exports and will be visited by foreign representative.What kinds of jobs will be available in the new officeWhat training will be needed for these jobsNew FactoryYour company is expanding and wants to open a new factory in another area. You have been asked to consider where the best place would be to locate it.What factors need to be considered in choosing a good locationWhich of these factors are the most important to considerBusiness PresentationA local college has asked your company to give a short presentation to a group of young business students about the work of one of the departments in your company. You are in charge of organizing the presentation.Which department would be the most interesting for the students to hear aboutWhich methods or aids could be used to make the presentation interesting for young peopleStaff TurnoverThe managing director of your company is keen to reduce the number of staff leaving after a short time. You have been asked to suggest ways of encouraging staff to stay in the company.What kinds of incentives might help to retain staffHow to ensure that staff satisfaction is maintainedMarket ResearchYour company is considering introducing a new product and wants to assess the market potential. You have been asked to suggest ways of doing this.What kinds of information would be useful to obtainHow to decide whether to go ahead with the productProduct RecallYour company has discovered a design fault in a new product and needs to recall this product from customers. You have been asked to make recommendations about the best way to handle this incident.What would be the most effective method of informing customers of the product recallHow to ensure the companys reputation remains undamaged by the incident(掌握以下背景资料)THERE is an alliterative saying I learnt in the Air Force: Prior Preparation Prevents Pretty Poor Performance.The 6P Rule is central to many things, especially those requiring structure and excellent organisation. Why? Because if you dont get it right, every one of the participants will know you have dropped the ball.The first necessity is to know exactly what you want; will you provide lunch, include accommodation, include freebies such as brief cases, package the conference with discount airfares, hire cars and a trip to a local tourism venue? What about spouses and partners, will they be included? Once you know exactly what you want . and its a sound idea to contact several venue providers to ask what they will do for what cost, make sure you have a written agreement about:what you want when you want it where it will happen at what cost who will carry out the various roles/activities what will happen if something goes wrong (contingency plan) Once you have agreed what you want and the venue provider has agreed to provide it, you are on your way. Or are you? You arent, because there is much more to do . like communicating with the intended participants . the reason for the conference.You need to be explicit in what the conference offers, how people nominate and pay, when it will start and so on. In fact what you should do . mentally, is think through the various ways and options for people to attend. Go through each step and ask yourself, What happens here, how will it be handled?Imagine yourself writing a cheque to pay your nomination . where will
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