高考英语阅读理解全程提升训练（15）(1).doc

2014高考英语阅读理解全程提升训练（15）及答案 社会生活类 in a world with limited land, water and other natural resources (资源), the harm from the traditional business model is on the rise. actually, the past decade has seen more and more forests disappearing and the globe becoming increasingly warm. people now realize that this unhealthy situation must be changed, and that we must be able to develop in sustainable (可持续的) ways. that means growth with low carbon or development of sustainable products. in other words, we should keep the earth healthy while using its supply of natural resources. today, sustainable development is a popular trend in many countries. according to a recent study, the global market for low-carbon energy will become three times bigger over the next decade. china, for example, has set its mind on leading that market, hoping to seize chances in the new round of the global energy revolution. it is now trying hard to make full use of wind and solar energy, and is spending a huge amount of money making electric cars and high-speed trains. in addition, we are also seeing great growth in the global markets for sustainable products such as palm oil (棕榈油), which is produced without cutting down valuable rainforest. in recent years the markets for sustainable products have grown by more than 50%. governments can fully develop the potential of these new markets. first, they can set high targets for reducing carbon emissions (排放) and targets for saving and reusing energy. besides, stronger management of public resources like forests can also help to speed up the development. finally, governments can avoid the huge public expenses that are taking us in the wrong direction, and redirecting some of those expenses can accelerate the change from the traditional model to a sustainable one. the major challenge of this century is to find ways to meet the needs of a growing population within the limits of this single planet. that is no small task, but it offers abundant new chances for sustainable product industries. 1. the traditional business model is harmful because of all the following except that.a. it makes the world warmerb. it consumes natural resourcesc. it brings severe damage to forestsd. it makes growth hard to continue2. what can we infer from paragraph 2? a. china lacks wind and solar energy.b. china is the leader of the low-carbon market.2c. high-speed trains are a low-carbon development.d. palm oil is made at the cost of valuable forests.3. to fully develop the low-carbon markets, governments can.a. cut public expensesb. forbid carbon emissionsc. develop public resourcesd. encourage energy conservation4. we can learn from the last paragraph that businesses have many chances to.a. develop sustainable productsb. explore new natural resourcesc. make full use of natural resourcesd. deal with the major challenge5. what is the main purpose of the passage? a. to introduce a new business model.b. to compare two business models.c. to predict a change of the global market.d. to advocate sustainable development.【参考答案】72.1-5 bcdad 阅读（共两节，满分50分）第一节 阅读理解（共20小题；每小题2分，满分40分）阅读下列短文，从每题所给的a、b、c和d项中，选出最佳选项，并在答题卡上将该项涂黑。 aits such a happy-looking library, painted yellow, decorated with palm-tree stickers and sheltered from the florida sun by its own roof. about the size of a microwave oven, its pedestrian-friendly, too, waiting for book lovers next to a sidewalk in palm beach country estates, along the northern boundary of palm beach gardens.its a library built with love.a year ago, shortly after janey henriksen saw a brian williams report about the little free library organization, a wisconsin-based nonprofit that aims to promote literacy and build a sense of community in a neighborhood by making books freely available, she announced to her family of four, “thats what were going to do for our spring break!”son austin, now a 10th-grader, didnt see the point of building a library that resembles a mailbox. but janey insisted, and husband peter unwillingly got to work. the 51-year-old owner of a ship supply company modified a small wooden house that hed built years earlier for daughter abbies toy horses, and made a door of glass.after adding the librarys final touches (装点), the family hung a signboard on the front, instructing users to “take a book, return a book,” and making the henriksen library, now one of several hundred like it nationwide and among more than 2,500 in the world, the only little free library in palm beach county.they stocked it with 20 or so books theyd already read, a mix of science fiction, reference titles, novels and kids favorites. “i told them, keep in mind that you might not see it again,” said janey, a stay-at-home mom.since then, the collection keeps replenishing (补充) itself, thanks to ongoing donations from borrowers. the library now gets an average of five visits a day.the projects best payoff, says peter, are the thank-you notes left behind. “we had no idea in the beginning that it would be so popular.” 【文章大意】文章主要讲述了janey henriksen一家建立微型图书馆的故事。26. in what way is the library “pedestrian-friendly”? a. it owns a yellow roof.b. it stands near a sidewalk. c. it protects book lovers from the sun.d. it uses palm-tree stickers as decorations.【答案】b 【 解析】细节理解题。 根据文章第一段第二句可知这个特殊的图书馆为过路的人提供借书的方便，因此b项正确。27. janey got the idea to build a library from _. a. a visit to brian williamsb. a spring break with her family c. a book sent by one of her neighborsd. a report on a wisconsin-based organization【答案】d【 解析】细节理解题。 根据文章第三段第一句可知janey henriksen是因为看到一篇关于the little free library organization准备建社区图书馆的报道后受到启发才建这样特殊的图书馆的。故选d。28. the library was built _. a. by a ship supply companyb. on the basis of toy horses c. like a mailboxd. with glass【答案】c【 解析】细节理解题。 根据文章第四段第一句son austin, now a 10th-grader, didnt see the point of building a library that resembles a mailbox.可知它就象一个邮箱，故选c。29. what can we infer about the signboard? a. it was made by a user of the library.b. it marked a final touch to the library. c. it aimed at making the library last long.d. it indicated the library was a family property.【答案】c【 解析】推理判断题。 根据文章第五段可知，这个标牌要读者拿走一本书一定要归还，其目的是使图书馆能够持续更长的时间。故选c。30. the passage tells us that the users _. a. donate books to the libraryb. get paid to collect books for the library c. receive thank-you notes for using the library d. visit the library over 5 times on average daily【答案】a【 解析】主旨大意题。根据thanks to ongoing donations from borrowers. the library now gets an average of five visits a day.可知要使用者能够捐赠一些书给这个图书馆，故选a。 社会生活类in the more and more competitive service industry, it is no longer enough to promise customer satisfaction. today, customer “delight” is what companies are trying to achieve in order to keep and increase market share. it is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people; those treated badly will tell their tales of woe to up to 20 people. interestingly, 80 percent of people who feel their complaints are handled fairly will stay loyal. new challenges for customer care have come when people can obtain goods and services through telephone call centers and the internet. for example, many companies now have to invest(投资)a lot of money in information technology and staff training in order to cope with the “phone rage” caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods. “many people do not like talking to machines, “ says dr. storey, senior lecturer in marketing at city university business school. “banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them. the aim is to make the customer feel they know you that you can trust themthe sort of comfortable feelings people have during face-to-face chats with their local branch manager.”recommended ways of creating customer delight include:under-promising and over-delivering(saying that a repair will be carried out within five hours, but getting it done within two); replacing a faulty product immediately; throwing in a gift voucher(购物礼券) as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints. aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. this can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “i know how you must feel” ), and possible solutions(replacement, compensation or whatever fairness suggests best meets the case). airlines face some of the toughest challenges over customer care. fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems. for british airways staff, a winning telephone style is considered vital in handing the large volume of calls about bookings and flight times. they are trained to answer quickly, with their name, job title and a“we are here to help” attitude. the company has invested heavily in information technology to make sure that information is available instantly on screen. british airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.customer care is obviously here to stay and it would be a foolish company that used slogans such as“we do as we please”. on the other hand, the more customers are promised, the greater the risk of disappointment. 1. we can learn from paragraph 2 that.a. complaining customers are hard to satisfyb. unsatisfied customers receive better servicec. satisfied customers catch more attentiond. well-treated customers promote business2. the writer mentions“phone rage” (paragraph 3) to show that.a. customers often use phones to express their angerb. people still prefer to buy goods onlinec. customer care becomes more demandingd. customers rely on their phones to obtain services3. what does the writer recommend to create customer delight? a. calling customers regularly.b. giving a“thank you” note.c. delivering a quicker service. d. promising more gifts.4. if a manager should show his empathy(paragraph 6), what would he probably say? a. “i know how upset you must be.”b. “i appreciate your understanding.”c. “im sorry for the delay.”d. “i know its our fault.”5. customer delight is important for airlines because.a. their telephone style remains unchangedb. they are more likely to meet with complaintsc. the services cost them a lot of moneyd. the policies can be applied to their staff6. which of the following is conveyed in this article? a. face-to-face service creates comfortable feelings among customers.b. companies that promise more will naturally attract more customers.c. a company should promise less but do more in a competitive market.d. customer delight is more important for airlines than for banks.【参考答案】73.1-5 dccab 6 c 阅读理解- the day when the jobs were handed out was one of the most exciting moments for all the children in the class. it took place during the first week of the term. every kid was given a job for which they would be responsible for the rest of that school year.some jobs were more interesting than others, and the children were eager to be given one of the best ones. when giving them out, the teacher took into account which pupils had been most responsible during the previous year. during the previous year rita had carried out the teachers instructions perfectly. all the children knew rita would be given the best job.but there was a big surprise. each child received a normal job. but ritas job was very different. she was given a little box containing some sand and one ant. though the teacher insisted that this ant was very special, rita felt disappointed. most of her classmates felt sorry for her. even her father became very angry with the teacher and he encouraged rita to pay no attention to this insignificant pet. however, rita preferred to show the teacher her error by doing something special with that job of little interest.rita started investigating all about her little ant and gave the ant the best food, and it grew quite a bit bigger.one day, a man, who looked very important, came into their classroom and declared, “your class has been chosen to accompany me, this summer, on a journey to the tropical rain forest, where we will investigate all kinds of insects. among all the schools of this region, your class has best cared for the little ant.”that day the school was filled with joy and celebration. everyone thanked rita for having been so patient and responsible. and many children learnt that to be given the most important task you have to know how to be responsible even in what are the smallest tasks.【文章大意】本文叙述了在一次老师给学生分配任务时，根据学生上学期的表现来分配，不同的 大家都认为rita表现最好，老师应该给她一个最好的工作，可是有一个令人吃惊的事情，但是与学生的想法相反她被给一个没有兴趣的工作，她却因为这个工作而获得了好的运气。31. what did the teacher base his decision on when giving out jobs to the children? a. their characters and interests. b. their class performance during the previous year. c. their working performance during the previous year. d. their ability of managing their accounts during the previous year.【答案】c【 解析】细节理解题。根据when giving them out, the teacher took into account which pupils had been most responsible during the previous year.在分发任务的时候