出国必备英语——商务篇.doc

出国必备英语安妮整理，请勿转载商务篇 7页与客户见面之前你可以通过电邮跟客户确认一下你的行程，然后到了之后再通过电话再次确认你们的行程没有任何改变。电邮确认行程省略电话确认-提供情景对话Hello. This is Jones. Is John Smith there?你好。我是琼斯。约翰史密斯先生在吗？This is John Smith.我就是。或者说Speaking.我就是。When can we meet? What time shall we meet?我们何时可以见面？Any time you like.你想什么时候都可以。If you have time, Id like to meet with you tomorrow.如果你有空，我希望明天能跟您见个面。How about Thurday at 10:00, in your office?星期四，10点钟，在您的办公室如何？Would Monday at 9:00 be convenient for you?星期一，9点钟，你方便吗？Are you available at 9:30 on Wednesday?星期三，九点半，您有空吗？或者说What do you say of 10 oclock on the morning of 22th?22日早晨10点钟您看怎么样？Where will we meet?我们在哪里见面？Lets meet in the hotel restaurant at 10:00 tomorrow morning.我们明天早上10点钟在宾馆饭店见面。If possible, why dont we meet in the hotel restaurant at 10:00 tomorrow morning?如果可能的话，我们不如明天上午10点在旅馆餐厅见面，怎么样？Next Friday at 9:00 at Garden Hotel. Ill look forward to it.下星期五9点，在花园酒店，期待与您见面。Would you like to have lunch together next Tuesday at 12 at Swiss Hotel?您下星期二中午12点能和我在瑞士酒店吃午饭吗？My pleasure.很荣幸。Thats all right.好的。Let me check my diary. Er. Im afraid I cant make Tuesday. Ive got to go to Shanghai for a conference. Ill come back on Friday.让我查一下我的日程。嗯，恐怕星期二不行。我得去上海参加一个会议。我星期五回来。Unfortunately, I have plans to travel around next week.很抱歉，下周我的行事历中安排了出差。The next day might be better.第二天会更好些。如果打电话与客户的秘书约定好，但是客户来电取消预约，情景对话如下：A: Hello, Mark Owen speaking. Can I help you?您好，我是马克欧文。有什么事吗？B: Hello, Mr. Owen. This is David Smith of International Trading Co. Im sorry you missed me when you called my office this morning. My secretary said you called concerning our meeting next Wednesday?您好，我是 国际贸易 公司的大卫史密斯。很抱歉，您今天上午给我办公室打电话时候我不在。我的秘书说您打电话问我们下周三见面的事，是吗？A: Yes, Mr. Smith, thank you for returning my call. Im glad to finally get a hold of you. I wanted to let you know I will not be able to keep our appointment next Wednesday. I will be in Shanghai that day. Is there any possiblity we can move the meeting to Tuesday?是的，史密斯先生，谢谢您给我回电话。很高兴终于联系到您了。我想告诉您我下周三不能去赴约了。那天我要去上海办事。有没有可能把见面时间改到周二？B: Im sorry, Im afraid Im completely booked on Tuesday. Would it be possible to postpone until you return?对不起，我周二的日程已经排得满满的了。能否延后，等您回来再说？A: Well, I was counting on taking care of our meeting before I leave, but I suppose I could shuffle a few things. Yes, Ill be back Friday morning. What about Friday afternoon? Would that will be convenient for you?哦，我原来打算在离开之前处理好见面事宜，不过我想我可以重新安排一下。是的，周五早上回来。那周五下午怎么样？那个时候您方便吗？B: That should be fine. Say about 2 oclock. OK?应该没有问题。下午2点钟如何？A: See you.再见。采购商务英语UNIT 1 PRICE（价格）Your price inacceptable (unacceptable). 你方价格可以（不可以）接受。 Your price is workable. 你们出价可行。 Your price is reasonable (unreasonable). 你方价格合理（不合理）。 The goods are priced too high. 货物定价太高。 Since the prices of the raw materials have has declined, Im afraid that we have to adjust the prices of our products accordingly. 由于原材料价格下降，我们不得不对产品的价格做相应的调整。Business is possible if you can lower the price to HK$2150. 你方若能减价到2150港币，可能成交。 I can give you a definite answer on the price terms. 我可以就价格条件答复你方。 Your price is quoted C&F Xingang at DM200 per washer, right? 你方报价是每台洗衣机200德国马克，C&F新港价，对吗？ Business is closed at this price. 交易就按此价敲定。UNIT 2 QUALITY（品质）The goods are available in different qualities. 此货有多种不同的质量可供。 Nothing wrong will happen, so long as the quality of your article is good. 只要商品质量可靠，就不会发生差错。 We sincerely hope the quality are in conformity with the contract stipulations. 我们真诚希望质量与合同规定相符。 We would like to have you offer us 100 metric tons, quality same as last. 希望您能报给我们100吨质量和上次相同的货。 We always have faith in the quality of your products. 对你们产品的质量我们总是很信任。 UNIT 3 QUANTITY（数量）Lets talk about the problem of quantity. 我们谈谈数量的问题吧。 If you cant arrange for the entire quantity, please offer us at least half. 如果你们办不到全数的话，请至少给我们半数。 UNIT 4 PACKING（包装）Please make an offer indicating the packing. 请报价并说明包装情况。 The crux of packing lies in protecting the goods from moisture. 包装的关键是防潮。 The packing must be strong enough to withstand rough handling. 包装必须十分坚固，以承受粗率的搬运。 We will mark the packages the same as before. 我们将在货包上刷上和以前一样的唛头。 UNIT 5 SHIPMENT （运输） What is your specific transport requirement? 你们需要的运输条件是什么？ If the cargo space must be reserved, please send us the necessary application forms. 如果要预订货舱，请将订舱表寄给我们。 The order No. 105 is so urgently required that we have to ask you to speed up shipment. 第105号订单所订货物我们要急用，请你们加快装船速度。 Could you manage to hasten the delivery? 你们能否加快装运？ Could you possibly effect shipment more promptly? 你们能不能提前一点交货呢？ A timely delivery means a lot to us. 及时交货对我们来说关系可大了。 Im sorry to say that we cant advance the time of delivery. 非常抱歉我们不能把交货期提前。 Theres still another possibility to ensure a prompt delivery of the goods. 还有另一种可能可以确保即期交货。 If shipment were effected from Hong Kong, we could receive the goods much earlier. 如果在香港交货，我们可以更早些收到货物。 Could you do something to advance your shipment? 你们能不能设法提前交货？ They hold a discussion on the time of shipment for fireworks. 他们就礼花的装运期问题进行了谈判。 Since the time of shipment can not be fixed, I can not but worry about it. 交货期还没定下来，我怎么会不着急呢？ Im sorry to tell you that we are unable to give you a definite date of shipment for the time being. 很抱歉，现在我们还无法告诉您确切的装船日期。 Can you effect shipment of the order in March? 您看这批货能在3月份装运吗？ Is it possible to effect shipment during October? 能不能在10月份交货？ I want the goods to be delivered in June. 我希望你们能在6月份交货。 After shipment, it will be altogether four to five weeks before the goods can reach our retailers. 从交货到零售商收到货物总共需要4至5个星期。 We can effect shipment in December or early next year at the latest. 我们最晚在今年12月份或明年初交货。 We assure you that shipment will be made no later than the first half of April. 请您放心，我们交货期不会迟于4月份上半月。 You expect us to make delivery in less than a month, right? 您是希望我们在不到1个月的时间内交货吗？ Im terribly worried about late shipment. 我非常担心货物迟交。 UNIT 6 PAYMENTSA: Well, weve settled the question of price, quality and quantity. Now what about the terms of payment?好吧，我们已经谈妥了价格、质量和数量问题。现在谈谈付款条件，怎么样？B: We only accept payment by irrevocable letter of credit payable against shipping documents.我们只接受不可撤消的凭装船单据付款的信用证。A: I see. Could you make an exception and accept D/A or D/P?哦，你们能不能来个例外，接受承兑交单或付款交单？B: Im afraid not. We insist on a letter of credit.恐怕不行，我们坚持用信用证条款。A: To tell you frankly, a letter of credit would increase the cost of my import. When I open a letter of credit with a bank, I have to pay a deposit. Thatll tie up my money and add to my cost.A: 坦率地说，信用证会增加我方进口货的成本，要在银行开立信用证，我得付一笔押金。这样，那一部分资金就无法周转，因此会增加成本。B: Consult your bank and see if they will reduce the required deposit to a minimum.你和开证行商量一下，是否把押金设法减少到最低限度。A: Still, there will be bank charges in connection with the credit. It would help me greatly if you would accept D/A or D/P. You can draw on me just as if th