2010-12-4验厂报告.doc

Factory Quality AssessmentAudit Report（验厂报告）The Vendor Certification process will begin with an audit of all current manufacturing facilities and their processes. It incorporates a grading system, which will be used as a guide for selecting and improving Staples suppliers of own brand products.Outlined below is the Auditing Rating Scale, the criteria and associated auditing and follow-up frequency.供应商认证过程中，将首先与审计目前的所有生产设施和流程。它结合了分级制度，这将用来为指导，选拔和改进供应商的自有品牌产品。下文列举了审计评价尺度，标准和相关的审计和后续审计。Certified Preferred Vendor Reaudit in two years*Quality System Audit Score of at least 86%*Does not apply to Post-probation or Follow-up Audit Scores (See Certified Vendor below)（认证的首选供应商-审计在两年内* 质量体系审核的分数至少在86% *并不适用于后试用或后续审计分数）（见认证的厂商下文）Certified Vendor Reaudit in one yearQuality System Audit Score between 80-85% (or at least 80% on Post-probation or Follow-up Audits) （认证的供应商-审计在一年内）质量体系审核的分数在80%-85%（或者不低于80%意见后，试用或者后续审计）Certified Vendor with Corrective Action Required Complete a Corrective Action Plan (CAP) within 90 days and a Reaudit in one yearQuality System Audit Score between 70-79%（质量体系审查分数在70-79%之间）（认证厂商需要纠正措施需要采取的行动-彻底纠正行动计划（ C AP）的9 0天内，并审计在一年内） FailedQuality System Audit Score below 70%（淘汰，质量体系审查分数低于70%）personnel or our designated representative will perform all Audits and CAP follow-ups.人员或我们指定的代表将履行所有审计和彻底纠正行动计划的后续追踪。 Factory InformationFactory Name:(工厂名称)_Company name:（公司名称）_Telephone:（电话）Fax:（传真）E-mail（电子邮件）Contact Person:（联系人）Factory has been in operation since（工厂成立时间） Current product base(last 12 months)当前基本产品(过去12月):Units per month每月产量A:B:C:USA & Canada美国，加拿大 %North America (other than USA & Canada)北美洲 %South America南美洲 %Western Europe西欧 %Eastern Europe and Russia东欧，俄罗斯 %Australia and Asia澳洲，亚洲 %Africa非洲 %Domestic/Local Market国内，地方 %Other (please indicate)其他请指出 %Total = % Major Machinery: Amount Remarks:（主要机器设备）（数量）（备注）Type of Audit审计类型:( ) Initial Qualification 初始认证 ( ) Critical Issue or CAP Follow-up Audit 关键的问题，或者CAP后续审计( ) Recertification Audit换发新证审计 ( )Post-probation Audit试用审计( ) Other (please specify):其他，请指出：SCORE OF THE QUALITY SYSTEM AUDITAudit Score（审计分数） Certified Preferred Vendor 被鉴定为首选供应商 Certified Vendor 被鉴定通过的供应商 Failed淘汰STATUS AND NEXT ACTION DUE Certified Preferred Vendor Reaudit in two years*（被鉴定的首选供应商-审计两年）Quality System Audit Score of at least 86%（质量体系审查分数在86%以上）*Does not apply to Post-probation or Follow-up Audit Scores (See Certified Vendor below)（不适用于适用后试用或者后续审计分数）（见认证厂商的下文） Certified Vendor Reaudit in one year（被鉴定的供应商-审计一年）Quality System Audit Score between 80-85% (or at least 80% on Post-probation or Follow-up Audits)（质量体系审查分数在80%-85%之间）（或者分数不低于80%后试用或者后续审计） Quality System Audit Score between 70-79%（质量体系审查分数在70-79%之间的）ertified Vendor with Corrective Action Required Complete CAP / Reaudit in one year（认证厂商需要纠正措施需要采取的行动-彻底纠正行动计划（ C AP）的9 0天内，并审计在一年内） Failed（淘汰）Quality System Audit Score below 70%（质量体系审查分数低70%）-15-COMPANY ORGANIZATION Met during Audit?公司组织机构 审计期间会见?Managing Director/General Manager（懂事/经理）( )Yes ( ) NoSales Manager/Marketing Manager业务/市场经理 ( )Yes ( ) NoPlant Manager（车间主管）( )Yes ( ) NoQC/QA Supervisor/Manager(QC/QA/及主管)( )Yes ( ) NoProduction Manager/Factory Manager（厂长）( )Yes ( ) NoSTAFFING INFORMATION（内部员工信息）Manufacturing Personnel:生产工人：Quality Controllers:QC：Engineers:技术人员：PRODUCTION INFORMATION（生产信息）Major Customers（主要客户：）_Monthly Production Capacity（平均每月产量：）_Produce Peak season(s)( 生产旺季 ) From从：_ To至：_Which kind of quality certificate test report did factory pass?工厂有没有通过一些相关的认证: _How many operators per line?每条线有多少工人 : _ How many Quality Controllers per line每条线上有多少QC : _ What is the production sq.ft / sq.mtrs? 生产区域面积：_ “Yes” answers score 1 point. “No” answers scores 0 points.“是”答案得一分，“不是”答案不得分。A.FACILITIES（设备）1.Does the plant layout appear generally acceptable?( )Yes ( ) No（车间布置基本上可以接受吗？）2.Does the overall maintenance of the premises( )Yes ( ) Noappear acceptable?（是否整体厂房维护似乎可以接受?）3.Does the general housekeeping appear acceptable?( )Yes ( ) No（车间一般的内务管理看上去还可以接受吗？）4.Did you see a complete company policy manual?( )Yes ( ) No（您有没有看到一个完整的公司政策方针手册？）5. Did you see documentation that all production ( )Yes ( ) Nomachines were on a maintenance schedule anda maintenance team was in place（你看到生产设备维护时间表和工厂的维护队伍了吗？）6.Does the factory have a back up generator? (If yes,( )Yes ( ) Noprovide date of last use and date of last maintenancebelow). _（工厂是否有备用发电设备）（如果有，请提供最后使用的日期和最后维护的日期）7.Did you see that all machines/equipment/fixtures ( )Yes ( ) Nowere suitable to produce the intended products?（你觉得所有的机器、设备、装置适合目前即将要开始的定单产品吗？）8.Did you see evidence that the factory has a well( )Yes ( ) Noorganized maintenance team that could immediatelyrespond to a machinery breakdown or emergency?（你觉得工厂有个良好的保养组可以对机器损坏或者紧急情况做出快速反映吗？）9.Did the lighting and ventilation conditions appear ( )Yes ( ) Noadequate in the production areas?（生产区域是否足够的光照及良好的通风条件？）10.Did you confirm that fax and telephone were( )Yes ( ) Noavailable?（可以用电话和传真联系到工厂吗？）B. QUALITY CONTROL SYSTEM（质量控制体系）1.Did you see evidence that the factory has a formal( ) Yes ( ) Nointernal quality control program for all of its products? （有没有证据证明工厂在所有的产品生产都有明显的内在质量控制体系来维系？）2.Did you see evidence that there is a formal internal ( ) Yes ( ) Notraining program for all quality control (QC) personnel? （有没有给所有QC内部培训的正式的程序的证据？）3.Did you see formal training records for all QC personnel? ( ) Yes ( ) No（看到过给QC培训 的一些正式培训记录？）4.Were all QC personnel certified before they were allowed ( ) Yes ( ) Noto perform their jobs?（全部的QC人员被鉴定后才获准履行其工作？）5.Are the QC personnel independent of the production staff? ( ) Yes ( ) No（QC是不是只单独做检验的工作人员？）6.Did you see a complete Quality Manual? ( ) Yes ( ) No （你看到工厂有一个完整的品质手册吗？）7.Did you see that the factory is using international, national,( ) Yes ( ) Noclients, and/or its own approved standards to perform in-house quality control?（你看到工厂正在用国际、国家的、行业标准或者自己制定的检测标准来进行内部的质量控制吗？）8.Did you see detailed written plans demonstrating how( ) Yes ( ) Nosafety requirements of products are checked in-house?（你有没有看到详细的书面计划，说明如何对有安全要求的产品进行检查） 9.Did you see detailed QC reports that reflect all products( ) Yes ( ) Noare being properly checked/inspected?（你看到详细QC的检验报告反映所有的产品都经过适当的检查了吗？）10.Did you see evidence that there was adequate QC( ) Yes ( ) Nosupervision on all shifts?（有没有证据证明有足够的QC来监督所有的轮班吗？）11.Was there evidence that all QC personnel fully ( ) Yes ( ) Nounderstand quality policy, quality consciousness andthe importance of the quality assurance concept?（所有质量控制人员是否充分了解产品质量方针、是否具备良好的质量意识。以及质量保证观念的重要性？）12.Does QC have adequate basic knowledge and expertise( ) Yes ( ) Noon products and general manufacturing technology?（QC是否有适当的对产品的基本知识和专业知识以及一般制造工艺？）13：Did you see documentation that the factory had all( ) Yes ( ) Norelevant international/national safety standards and was in compliance?（看到工厂是否持有所有相关的国际、国家的安全标准，是否有遵循？）C.INCOMING MATERIALS INSPECTIONS(采购原料检验)1.Was there evidence that the factory takes adequate( ) Yes ( ) Nomeasures to assure raw materials conformance to required specifications before use?（是否有证据表明，工厂需有适当的措施，以确保原料符合所需的规格，然后才开启使用？）2.Are raw materials properly labeled, stored and traceable?( ) Yes ( ) No（是原料妥善标示，贮存及可追踪的？）3.Are raw materials kept in controlled storerooms to avoid( ) Yes ( ) Notheft, loss and any deterioration of quality?（原料存放在储物室保存，能避免盗窃，损失和任何质量退化吗？）4.If raw materials need inspection before putting into ( ) Yes ( ) Noproduction, are they properly inspected and are recordstraceable?（如果原料在进仓前需要检查，工厂是不是有适当的检查，已经记录可循？）5.Do records show that rejected lots are well identified, ( ) Yes ( ) Nosegregated from acceptable lots and eventually returned to the supplier?（有没有记录显示哪些是接受的，哪些原料返回了供应商？）6.Is the inspection sampling schedule adequate and can the( ) Yes ( ) Noquality of the product be guaranteed with confidence?样品检查时间是否充足，样品质量能予保证？7.Are adequate inspection records maintained to prove( ) Yes ( ) Noproducts are checked and meet all requirements? （是否有适当的检验报告证明产品被检验了，而且都能满足要求吗？）8.Are there adequate written inspection instructions ( ) Yes ( ) Nowith proper accept/reject criteria available as guidelines to inspectors?（检查指示有可以给检验人员适当的接受和不接受的标准吗？）9.If testing equipment is needed during inspection, is it( ) Yes ( ) Nosufficient, in good condition and calibrated?（如果 在检查中需要一些检测设备，这些设备数量是否是充足的、机器情况良好的以及是被校准的？）10.Is there a systematic control on the non-conforming( ) Yes ( ) Noraw materials and is it efficient?（是否有一个有系统的控制对不合格原料及其是否有效？）11. Does the factory have a formal process for selecting and ( ) Yes ( ) Noqualifying new suppliers?（公司是否有对筛选的供应商和新的供应商有个正式的筛选的程序）12. Does the factory have a formal process for continuously( ) Yes ( ) Nomonitoring a suppliers performance?（公司是否有不间断监视供应商执行相关规定的程序）D.IN PROCESS QUALITY CONTROL（过程质量控制）1.Did you review an outline of the various steps of( ) Yes ( ) Nothe manufacturing process?（你可以看到各个工艺的制造步奏过程的大纲吗？）2.Are samples of pilot runs carefully reviewed by( ) Yes ( ) Noengineers and quality staff to see all quality and safety aspects are being met?（是样本是否仔细审查，由工程师和高素质的工作人员看到所有的质量和安全方面是否得到满足？）3.Is there sufficient well trained In-Process QC staff( ) Yes ( ) Noto prepare for mass production（是否有足够训练有素的QC准备于大规模的生产过程中？）4.Is there documentation from either engineering, the( ) Yes ( ) NoQC department, or top management to authorizemass production?（大规模生产有来自工程部、质量部或者高管理层的批示的书面文件吗？）5.Are the production lines checked by QC (or by other( ) Yes ( ) Nomeans) to monitor the compliance of the product to meet quality and safety requirements? （QC是否对生产线进行检查（或其他手段），以监察其生产的产品是否能符合相关质量和安全要求？）6.Does the factory use international (or other approved( ) Yes ( ) Nostandards) to carry out in-process inspection and arethere records?工厂在过程检查中是否遵循相关国际标准（或者其他认可的标准），以及是否有记录？7. Do records reflect the action taken on the rejected( ) Yes ( ) Nolots?（记录确实有反映被拒绝的部分的记录吗？）8.Do records show rejected lots are well identified and( ) Yes ( ) Noare they segregated from accepted lots（记录中是否显示不良品被很好的鉴别出来并且和合格品分开放置的？）9.Are rejected lots immediately segregated and marked ( ) Yes ( ) Nofor recycling or destruction?（不良品是否能迅速的被隔离，以及做上标记指示用于再利用还是报废）10.Are there adequate, clearly written criteria/instructions ( ) Yes ( ) No with proper accept/reject criteria available as guidelinesto inspectors?（是否有足够的，明确的书面标准/指示适当的接受/拒绝标准，作为指引给检验人员？）11.Are there adequate approved samples available in all ( ) Yes ( ) Noareas to give inspectors and workers guidelines?（是否有充足被核准的样品给各区域的验货员和工人作为指引？）12.Are adequate work instructions available to all( ) Yes ( ) Noemployees defining the manner of production, assemblyspecifications, machine settings, etc.?（有没有足够的工作指示提供给所有雇员界定的方式生产，组装规格，机器设置等？）13.Are engineering and specification changes reviewed( ) Yes ( ) Noand approved by authorized personnel prior to implementation?（工程和规格的变化，通过授权的人员讨论并核准后实施？）14.Is there a sufficient on-site test facility that is capable( ) Yes ( ) Noof checking the quality of the product and the conformance of finished goods? (list which testing methods are being used i.e. BIFMA, AATCC, ISO, FTC, CFR, etc.)（是不是有充足的检测/实验设备来检测产品质量和成品的一致性，检测方法通常是i.e. BIFMA, AATCC, ISO, FTC, CFR, etc.)15.Are the inspection defects charted, analyzed and ( ) Yes ( ) Nomonitored to improve the problems encountered? （检验失误是否被列图并分析和监察，以改善所遇到的问题？）E.FINAL INSPECTION（终检）1.Do factorys quality controllers perform any internal( ) Yes ( ) Nofinal inspection on finished products?（工厂的质量控制人员是否执行内部检查和成品检查。）2.Are international, clients or other approved standards ( ) Yes ( ) Noused?（用国际的、客户的或者其他的给予的检测标准吗？）3.Are there written formal inspection reports and are they ( ) Yes ( ) Noproperly filed to be traced to review quality of products?（有正式的验货报告并且适当的归档跟踪分析产品质量情况吗？）4.Are product drawings/specifications and/or samples( ) Yes ( ) Noas well as packing instructions available for theinspector from the QC or the engineering department?（产品图纸、规格或者样品、包装说明，验货员可以从QC或者工程部门获得吗？）5.Does factory perform internal mechanical tests during ( ) Yes ( ) Noproduction to safeguard the products quality and are records kept to prove this?（工厂在生产中是否为了维护产品的品质执行机械制的测试？是否有记录可以证实？）6.Are these production test/inspection reports sent to the ( ) Yes ( ) NoQC supervisors for review and sign-off on a daily basis? （产品测试或者检验报告是否送给质量监督人审阅并且作为日常记录档案）7.Are adequate inspection and testing records maintained? ( ) Yes ( ) No（是否保留适当的检验和测试记录）8.Is the sampling size of products for final inspection( ) Yes ( ) Noadequate enough to show the safety of products?（产品是否有适当的尾检实验量足够说明产品的安全性）9.Are there procedures in place that require acceptable ( ) Yes ( ) Noinspection reports to authorize shipment of theproducts?（产品的出货是否需要有通过检验的报告才可以出货的程序？）10.Does factory perform a 100% check on functionality, ( ) Yes ( ) Noon at least one unit per production run and is thecurrent procedure sufficient?（工厂是否执行了100 检查功能，至少每次生产的一个单元，目前的程序进行是否足够？）F. PACKAGING（包装）1.Is the packaging area clean, well organized and free of( ) Yes ( ) Nocontaminants?（包装区域是否清洁，容易调配，能避免污染？）2.Is there adequate safeguard to prevent one companys( ) Yes ( ) Noproduct from being packaged into another companyspackaging or master cartons?（是否有适当防卫措施避免一个公司的产品被包装到另一个公司的包装里或者硬纸箱里？）3.Is there adequate control to prevent any defective or ( ) Yes ( ) Norejected products from being packed into retail packaging?（时候有适当的控制措施避免不良品或者废品混入零售包装中？）4.Are semi-finished products well segregated from final ( ) Yes ( ) Nofinished products in the packing area?（在包装区域半成品和成品是不是被妥善的隔离开来？）5.Are retail packaging materials properly stored and correctly( ) Yes ( ) Noset-up prior to packaging beginning?（在产品包装前，零售包装原谅是否妥当的储存？）6.Are finished products packed into retail packaging ( ) Yes ( ) Noimmediately, in order to avoid contact with dust and dirt?（成品是否能及时的被包装到包装袋，以避免其接触灰尘和污垢？）7.Is the method of counting product into the retail packaging( ) Yes ( ) Noadequate to ensure accuracy?（产品放入包装时方法是否能适当保证放入包装的计数准确？）8.Do workers wear gloves or other protective clothing, if( ) Yes ( ) Nonecessary, in order to avoid contamination from dust and dirt?（如果需要的话，工人是否佩带手套或者佩穿其他防护衣防尘土污垢）9.Are packaging guidelines posted with all necessary ( ) Yes ( ) Noinformation for the correct packaging procedure?（包装指引是否张贴为正确包装程序以提供所有必要的信息）10.Are master cartons properly stored and correctly set-up( ) Yes ( ) Noprior to product being packed into master cartons?（主箱在产品放入之前，是否适当的储存和正确的放置？）11.Are retail packaged units packed into master cartons ( ) Yes ( ) Noimmediately, in order to avoid contact with dust and dirt?If not, are they properly stored and protected?（零售包装袋是否能很快就放入主箱，以避免灰尘和污垢，如果不能做到这样的话，包装袋是否能适当的储存并得到防护）12.Is the method of product coun