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Test 11. Match the words on the left with their definitions on the right.1.) A recipient a. A place where emails are sent to for a person.2.) A mailboxb. Junk email (including unsolicited adv.)3.) Spamc. A file (document) that is went with an email message.4.) To forwardd. A list of peoples address5.) Soft copye. A printed copy of an email or another document.6.) Hyperlinkf. Across-reference to other websites and other data.7.) Mailing listg. A person who receives an email.8.) An attachmenth. An electronic copy of an email or anther document9.) Hard copyi. To send an email you received on to someone else10.) USP(unique selling point)j. Features and benefits of a product which distinguish it From competitor products.2. Compete the following sentences, using the appropriate phrasal verbs forms the box below. Remember to put the verbs in the correct form.1) Their financial advisor is _ ways of improving their budget for sales.2) Weve spent long enough complaining, its time we _ the real issues.3) The goods are ready and waiting to be_.4) It wont be long before banking on the internet really _ .Its so much easier than mainstream banking.5) We really cant _his expert knowledge. Well have to reschedule the meeting to suit him.6) Their marketing executives _ several ingenious ways of promoting their product.7) The recession is affecting business world-world. These are _ for all those involved.8) Commuters making the journey in and out of Tokyo find themselves traveling in extremely _carriages.9) Her _ boss seems to be very understanding as she has agreed to let her start work after the children go back to school.10) A _ conducted into public spending habits _ that people were spending more now than they had done over the past five years.l Look into pick up catch on do withoutl Come up with trying timescramp prospectivel Survey, revealTest 21. Match the words on the left with their definitions on the right1) Specifica. An objective should clearly outline exactly when steps will bBe taken.2) Measurable b. An objective should be realistically possible 3) Achievablec. An objective should not be too vague; it needs to be precise.4) Relevantd. An objective should fit the overall aim of the company5) Timede. An objective can be assessed; it is quantifiable and not. open-ended6) Infrastructuref. The basis elements a company needs to function-transport, delivery, showrooms. 7) Storage facilitiesg. Place where products can be kept for example a warehouse.8) Out- dated h. Old-fashioned , not modern9) Take something for grantedi. Believe something without questioning it.10) Unchallengedj. No competition.3. Compete the following sentences, using the appropriate phrasal verbs forms the box below. Remember to put the verbs in the correct form.1) We had to _that skoda had changed.2) We had to _and say right, we cant fool you.3) We_ the fact that our dealers are actually selling to our customers.4) We need to _ a lot more research before we commit any more money to the project.5) Has anyone _any suggestions for a new logo?6) What we have to _ to our customers is that although the prices are high, they are paying for very high quality.7) Our competitors price have _by about 7% during the last two years.8) An unattractive location can really _ potential customers.9) Does anyone know what the letters IKEA _?10) Can you _ a list of competitors by next Monday?carry outdraw up go up come up with put off get acrossstand forget acrosscome clean understandTest 31. Match the words on the left with their definitions on the right1) Websitea. when you have taken more money out of your account than you have in it.2) A chequeb. Details of all the money that has left and entered your account.3) To bouncec. To take out money4) Current accountd. To obtain money that you pay back over a period.5) To be overdrawne. An account which allows you to put I and take out money whenever you wish.6) Mortgage ratef. To be not accepted by the bank.7) Interest rateg. A method of payment8) To withdrawh. A monthly or annual percentage charged on a loan and added to repayments, and the percentage added by the bank to savings.9) To secure a loani. Interest rate on loans to buy a house or a flat.10) A statementj. A place where information is presented.2. Compete the following sentences, using the appropriate phrasal verbs forms the box below. Remember to put the verbs in the correct form1) Did you _ my letter with the details of your itinerary?2) Can you _ me the file on Taiwan, Please?3) I didnt _ see their new offices. I didnt have enough time.4) They didnt _the joke because it was too culturally specific.5) She _ more money now than she did in Her old job.6) The traffic is terrible, I probably wont _ the meeting on time.7) What _ them to change their minds? I didnt think they like our design.8) I _ a new site for the company last Monday.9) He spends hours on the Net each evening. It really _ his wife.10) He is rather shy and find it easier to his ideas via the companys intranet system than in face-to-face meetings.understand arrive atacquireearn fetchmanage to receive persuadedepresscommunicateTest 41. Match the words on the left with their definitions on the right1) Expansion a. The qualities and strengths you have, e.g. a sociable person , a confident person2) Vacancies createdb. The skills you have dealing with people , Through dismissal interacting with people, being with people .e.g. managing people3) Restructuring c. When a company moves, e.g. to another part of the country4) Relocationd. When an employee grows, get bigger5) Vacancies createde. when an employee leaves a company permanentlyThrough career progression6) Natural wastagef. When an employee is dismissed 7) New technologiesg. When a company needs to recruit specialists and maintenance people who know how use new technology.8) Personal skillsh. When an employee is promoted with in the company or goes to a better job in another company.9) Personal attributesi. When a company is reorganized to make it more efficient.10) Mental attributesj. The skills you have that are connected with the way you think and your ability to think, e.g. an intelligent person, a logical person.2. Compete the following sentences, using the appropriate phrasal verbs forms the box below. Remember to put the verbs in the correct form.1) The Surveys we use are no longer _, they dont give an accurate picture, and major errors have occurred as a result.2) The data our advertising campaigns have been based on sometimes indicate one trend and sometimes another. It seems to be very _.3) The problem si that the company is rather _.They arent quite certain what new market research techniques.4) We need much more precise figures for the cost of our new proposal. The current figures are _.5) At the moment the industry seems to be losing money, and there is little sign that things will improve. It is _ to expect a miracle.6) Ive _ this possibility.7) Weve _the following proposal.8) We need to offer something_ to our now clients.9) Our equipment is _.10) The _ indicates that we need to spend more on promotion.Indecisive inconsistentunrealisticinfallibleinaccuratelooked intocome up with definitevery up to date studyTest 51. Match the words on the left with their definitions on the right.1) Legible a. accurate2) Rationalb. Based on clear , logical reasons3) Motivationc. Likely to happen4) Omnibusd. What makes people do something5) Qualitativee. Connected with the amount or number of something6) Quantitativef. Peoples feelings towards something or someone. 7) Probableg. Can be read easily.8) Communicationh. Connected with the quality or standards of something.9) Attitudei. Looking at, or containing, a number of things.10) Precisej. Exchanging information by talking or wirting.2. Compete the following sentences, using expressions given below.1) There was a _ in the schedule and so we managed to get all the managers over to headquarters for a meeting.2) The manager had lived in Thailand and studied the country. She was _ Thai culture.3) Some business practices are understood everywhere ; they are_.4. As a company we do not like to keep staff in one place for too long and so we_.5. The company has a presence in almost every country now. It used to operate only in South East Asia but now it has_.6. We look for people with_ who can really set up profitable branches.7. We want variety. The last thing we were looking for is _.8. The company has a list of eight _ that all our executives have to hve before se send them abroad.9. Our executives in _ generally like to remain in the home country so that partners can work.10. We have a few _ who can work happily in any part of the world.faceless conformity dual-career families rotate peoplemanagement Competences global executives global reachimbued with window of opportunityculturally transerablentrepreneurial driveTest 61. Match the words on the left with their definitions on the right.1) Stressful a. Enjoyable2) Rewarding b. Not very interesting and often repetitive3) Demanding c. Gives satisfaction and is enjoyable4) Tediousd. Thinking of or making new or original things5) Creativee. Safe6) Securef. Difficult but satisfying7) Fung. Has a good salary8) Well paidh. Can make you worried or tense9) Strategyi. A General plan intended to achieve something over a period of time.10) To Supervisej. To watch over someone to make sure they do their job correctly.2. Compete the following sentences, using the appropriate phrasal verbs forms the box below. Remember to put the verbs in the correct form.1) During the market survey, the questionnaire was _ 2500 people.2) We havent found the answer to the problem, but we are _ it at the moment.3) The aim of the survey was to _ peoples reactions to different flavours of toothpaste.4) One of the worst things you can do on a product launch is not manufacture enough of the product , and therefore _ stock.5) Another problems is when you overestimate the amount you will sell and then you _ large amounts of stock that have been unable.6) No, I am sorry. It is not the logistics Department that _ that problem. Its the production Department which handles that.7) I would like to _ to the sales figures with you and find out where the mistakes are.8) Before developing a new product , companies should _ market research.9) The problem with point-to-sale displays is that they _ a lot of space.10) I dont know how we will _ the problem of making the price competitive.take up run out of put to get roundfind out deal with work on end up withgo through carry outTest 71. Match the words on the left with their definitions on the right.1) Fine a. A time limit for an activity2) Inland Revenue b. A letter demanding payment of a fixed fine3) Deadline c. A declaration of personal income used to asses levels of taxation4) Tax return d. A certain amount of money paid as a penalty5) Penalty noticee. A government office that collets tax payments 6) Apologizef. say sorry7) Complaintg. A negative comment8) Greet h. Say “ good morning/afternoon/evening”9) Seat(verb.)i. Take someone to a chair10) Meal j. Breakfast, lunch or dinner2. Compete the following sentences, using the appropriate phrasal verbs forms the box below. Remember to put the verbs in the correct form.1) A product make by Quad can _ for years.2) Together they now_ an important company.3) Verity plc _ Quad in 1995.4) Sales of the product _ in the early 1990s.5) They _ a new marketing compaign to promote the loud speakers6) They _ a new staff to deal with the increase in orders.7) They _ the outer packaging to check the product.8) _ in 1936, Quad is located in Huntingdon, in the South of England.9) The companys products are _ particularly to Japan and Continental Europe.10) Peter walker , the founder of Quad, initially set out to produce the highest level of sound _ possible.reproduction fond export acquiredcontinue form creat increaseremove employTest 81. Match the words on the left with their definitions on the right.1) Prior a. Reduce2) Catering Outletsb. Non-alcoholic drinks3) Fleet of ships c. Places to eat and drink4) Soft drinksd. All hours of days and night5) Sailingse. Certain types of cakes6) Pastriesf. Busiest periods7) Peak timesg. Journeys on a ship or a boat 8) Cuth. Before9) Round- the clocki. Extra payment10) Supplement j. Group of ships2. Compete the following sentences, using the appropriate phrasal verbs forms the box below. Remember to put the verbs in the correct form.1) The rapid _ of the company is the result of careful planning.2) The company has a policy of _ money in new buses and trains.3) When stagecoach could no longer see new opportunities in Britain.It went _ and started looking for opportunities in other countries.4) The management consider it to be a/an _ company and are not prepared to take unnecessary risks.5) Not all stagecoachs ventures have been _ , some have made a loss.6) Stagecoach saw the opportunity for a new market when the British government decided to _ the railways.7) _ of bus and coach services happened in Britain before many other countries, which gives stagecoach and advantage whenever it sets up in business overseas.8) _ is essential when buying a new company if you dont want to take too many risks.9) Stagecoach has a reputation for being /an _ company always looking for the opportunity to buy other companies.10) Stagecoach decided to sell its business in Malawi because it could not _ with the unregulated minibuses and lorries.successful privatise privatisation acquisitivecaution globalgrowth investing cautions competeTest 91. Match the words on the left with their definitions on the right.1) Sales forcasta. A companys place in the market.2) Overall sales b. A study of the market3) Remain steadyc. All the products sold by a company.4) Market Surveyd. A prediction of how much a company will sell in the future5) Product rangee. Put a new product on the market6) Market positionf. Sales in general7) Existing productsg. stay at the same level8) Launch a new producth. The products currently sold by a company9) Inputi. Ideas, opinions10) The mediumj. The means used to communicate a message (television, newspapers, etc.)2. Compete the following sentences, using the appropriate phrasal verbs forms the box below. Remember to put the verbs in the correct form.1) Profits _ in the last 12 months and are still increasing.2) We _ on the stock exchange last year.3) When Heinrich Bloch became Managing Director profits_.4) Our results this year show that the company has done better than its competitors.5) They _with just two employees, now they have over 2,000.6) As we _ a loss this year we wont be able to give our employees a bonus.7) He _ the company 20 years ago.8) Operating profit _ from $60 million to $150 millions.9) There has been in the price of raw materials , which _ in a rise in the coast of sales.1

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