一汽大众内部-术语中英对照.doc

一汽大众行业相关词汇（部分）：1. 公司概况company profile2. 主要/主营业务main business3. 业务范围business scope4. 核心价值core value5. 核心竞争力 core competence/competitiveness6. 核心应用系统core application system7. 成功案例success story/case8. 典型案例typical case9. 案例研究分析case study10. 汽车配件/备件/零件automotive (spare)parts11. 汽车附件 automotive accessories12. 部件/元件/组件components13. 汽车后市场aftermarket14. 配件市场 parts market15. 经销商管理系统Dealer Management System(DMS)16. 英孚思为经销商协同管理系统Infoservice Dealer Collaboration Management System (INFODCS)17. 英孚思为整车销售管理系统 Infoservice Vehicle Sales Management System (INFOVSM)18. 英孚思为配件运作管理系统 Infoservice Spare/Service Parts Management System (INFOSPM)19. 英孚思为索赔管理系统 Infoservice Warranty Management System (INFOWS)20. 英孚思为技术资料发布系统 Infoservice Technical Document data Viewer (INFOTDV) 21. 英孚思为英孚商用数据交换平台 (INFOX) Infoservice B2B Data Exchange Platform 22. 经销商订单管理系统dealer order management system23. 售后配件管理系统 Spare/Service Parts management system(SPM) 24. 集成管理系统integrated management system25. 数据分析系统 data analysis system26. 销售配额sales quota27. 配额管理 quota management28. 配额式订单管理系统quota-based order management system29. 配额式订单管理模式quota-based order management mode30. 主数据管理 master data management(MDM)31. 操作系统 operating system (OS)32. 应用系统application system33. 实施服务implementation service34. 一站式服务one-stop shop/one-stop services35. 综合性的一揽子服务（方案）a comprehensive package of services36. 现场服务on-site service37. 现场培训on-site training38. 现场实施on-site implementation39. 现场分析on-site analysis40. 现场管理field/on-site management41. 车厂/主机厂/整车制造商/车辆制造厂OEM/automaker42. 整车物流(finished) vehicle logistics (FVL)outbound logistics(注：整车以后可以一致翻为vehicle,如前加finished也可以)43. 先进的整车物流 advanced (finished) vehicle logistics(AFVL)44. 整车配送vehicle delivery45. 整车车辆匹配vehicle matching46. 4S-整车销售（Sale）,零配件（Spare part）,售后服务（Service）,信息反馈等（Survey） 47. 线上车辆状态跟踪online vehicle status tracking48. 线上预配车模块 online vehicle pre-allocation module49. 车辆滞留时间vehicle holdup period50. 配车冻结vehicle allocation freezing51. 生产冻结期production freezing time52. 提前分销/分配pre-distribution53. 生产周排产计划weekly production schedule54. 管线内车辆vehicles in the pipeline55. （车辆）下线时间 offline time/ off-production-line time 56. （车辆）上线时间 online time57. 系统上线system go-live58. 资源配置分配resources allocation/distribution59. 产品推广products deployment(注：本行业产品推广一般是系统推广部署之意，区别与一般产品的推广促销products promotion)60. 业务流程business process61. 持续支持 on-going/continuous support62. 长期支持long-term support63. 订单查询order inquiry/query(注：前者一般电话查询等，后者一般网上查询)64. 签收sign-in65. 软件外包software outsourcing66. 服务站service station67. 服务中心service centre68. 功能模块function/functional module69. 召回recall 70. 无缝连接seamless connection/joint71. J2EE架构 J2EE architecture72. J2EE 框架 J2EE framework73. 展厅管理showroom management74. 备件库存spare parts inventory/stock75. 物料出入库 material issuing and receiving76. 出库/仓库交货 goods issuing/delivery/ex-warehouse77. 叉车厂 forklift truck works78. 库存深度 stock depth 79. 库存积压/压库overstock80. 汽车配件厂 auto parts plant81. 汽车维修厂 automotive service shop82. 汽车修理厂 automotive repair shop83. 汽车维修工程有限公司 Auto maintenance engineering Co. Ltd84. 汽车养护有限公司 car maintenance Co. Ltd85. 汽车美容护理中心 Auto care centre86. 大客户销售经理 Fleet Sales/Key Account Manager 87. 订单处理 order processing/handling88. 延期交货订单/欠货订单 back order89. 实时客户订单real-time customer order90. 客户名单customer list91. 客户跟进 customer follow-up92. 潜在客户 potential customer/prospect93. 客户服务满意（度）customer service satisfaction94. 客户满意度(指标)customer satisfaction index (CSI)95. 客户关怀 customer care 96. 客户忠诚度 customer loyalty 97. 授权及审批 authorization and approval98. 保修/索赔申请 warranty claim99. 回运件/返修件旧件 return parts100. 最佳实践 best practice101. 同步传输 synchronous transmission102. 异步传输 asynchronous transmission103. 消息组播 message multicast104. 安全密码认证 Security Password Authentication105. 日志管理 log management106. 多重组网 domain based routing rules 107. 批量数据上传 batch data upload108. 电子数据交换 electronic data interchange (EDI)109. 数据库连接池 database pool110. .数据源 data source111. 线形图 linear chart112. 柱形/条形图 /直方图bar chart/histogram113. 饼图 pie chart114. 托管/寄存 服务 hosting service115. 绩效考核指标体系设计 performance index design116. 绩效评价体系设计performance evaluation system design117. 绩效管理体系 performance management system118. 关键业绩指标key performance index (KPI)119. 应用编程接口application programming interface (API)120. 系统部署 system deployment121. 试运行 pilot/ trial/test running(注：本行业常用pilot)122. 集中培训 centralized training123. 系统切换system cutover 124. 无线接入 wireless access125. 办公自动化 office automation (OA)126. 虚拟专用网 virtual private network(VPN)127. 故障管理 fault management(FM)128. 故障模式与结果分析 Fault Modes and Effect Analysis (FMEA)129. 故障率Failure Rate 130. 故障记录Failure Record 131. 三包服务 three-guarantee service/sanbao service132. 集中构架技术 integrated architecture technology133. 分布式构架技术 distributed architecture technology134. 集中式服务组合 centralized architecture135. 分布式服务组合 decentralized architecture136. 国际商用机器公司International Business Machines Corporation (IBM)137. 硬件及安全网络中心 system support and network security centre138. 物流规划logistics planning139. 数据转换data conversion140. 数据移植迁移 data migration141. 双边双方承诺bilateral /mutual commitment142. 项目启动会 project kickoff meeting143. 售后服务after-sale service(ASS)/after service/service144. 质控quality control (QC)145. 质量保证quality assurance (QA)146. 价格管理pricing management147. 终端市场end-market148. 横向协作horizontal collaboration149. 纵向支持vertical support150. 综合实力comprehensive strength151. 良性循环benign/virtuous cycle/circulation152. 前后台运作 front and back-end operation153. 大/关键客户销售经理: Fleet Sales/Key Account Manager 154. 产品责任product liability155. 订单完成率order fulfillment/completion rate156. 汇报会reportreview meeting157. 双周总结汇报会bi-weekly review meeting158. 根源分析root cause analysis159. 滚动需求rolling demand160. 产供销链production, supply & sales chain161. 供应链战略 supply chain strategy162. 供应链管理supply