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试卷代号:5578湖南广播电视大学2014年1月开放教育期末考试商务英语阅读 试题 2013年12月注 意 事 项一、 将你的准考证号、学生证号、姓名及分校(工作站)的名称填写在答题纸的规定栏内。考试结束后,把试卷和答题纸放在桌上。试卷和答题纸均不得带出考场;二、 仔细读懂题目的说明,并按题目的要求答题。答案一定要写在答题纸的指定位置上,写在试卷上的答案无效;三、 用蓝、黑圆珠笔或钢笔答题,使用铅笔无效。I. Multiple Choices Directions: Choose the best answer for each sentence from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center. (10小题,每题2分,共20分)1. Some fast-food and drug companies are more _ with making money than offering safe and effective products. A. temptedB. interestedC. concernedD. requested 2. A balance sheet is a statement of the _ value of a business at a particular date of the fiscal year. A. bookB. recordC. netD. income 3. Our bank offers minimum interest _ for seller financing and for loans of cash. A. levelsB. ratesC. basesD. percentage 4. Companies wishing to _ more money for development can sometimes issue new shares. A. riseB. raiseC. increaseD. develop 5. To develop their product _, companies have various ways of advertising their products. A. feelingB. fameC. nameD. awareness 6. If the quality of your products is satisfactory, we may place _ orders. A. regularB. usualC. intervalD. far 7. We require 100% value, irrevocable L / C in our favors with partial shipment allowed clause _ by draft at sight. A. availableB. payableC. negotiableD. effected 8. The package was damaged in _. A. transferB. transactC. transcriptD. transit 9. You will be glad to know that your request for reimbursement for travel expense is _. A. spreadB. grantedC. takenD. hold 10. Please inform us what special _ you can make for us regarding these products. A. requestB. dealC. offerD. order II. Cloze Procedure Directions:Read the following passage. Fill each gap with the best answer from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line through the center. (10小题,每题2分,共20分)When a company hires from within, it has the 11 of being familiar with the employee. Having 12 the persons strengths and weaknesses while on the job (and having observed him or her in action over the years), employers are in a better position to know if the employee will be a good fit or not. When hiring from outside the company, however, there is always the risk that someone who appears ideal during the interviewing process will 13 a poor fit once on the job. If the employee is looking for a 14 that is a step from his or her current one but still in the same department or general area, the switch will be a relatively painless one. If an employee is looking to make a more significant change changing the course of their career path by 15 a completely different department and different type of job, for example then while there may be a learning curve to deal with during the transition, you illustrate your companys 16 employee development by allowing your staff member to learn while on the job. A company that demonstrates a policy of hiring from within also fosters greater employee 17 , which can have concrete benefits throughout the company. Employees at all levels are more likely to challenge themselves when they know that there is 18 for future job advancement within the firm. This means a lower employee 19 rate and a higher job-satisfaction rate, 20 are always good for business. 11. A. disadvantageB. advantageC. advanceD. achievement 12. A. evaluatedB. witnessedC. seenD. known 13. A. resultB. becomeC. discoverD. prove 14. A. jobB. workC. positionD. career 15. A. switching toB. switchingC. swing intoD. swatting out 16. A. potential toB. commitment toC. confidence forD. aim to 17. A. attachmentB. respectC. loyaltyD. satisfaction 18. A. potentialB. potentC. abilityD. possible 19. A. employmentB. turnoverC. unemploymentD. promotion 20. A. which bothB. both thatC. both of whichD. both of thatIII. True, False or Not Mentioned Directions: Read the following passage and the statements that follow. Choose the best answer for each statement from the three choices marked A, B, and C, and mark the corresponding letter on the Answer Sheet with a single line through the center. (5小题,每题2分,共10分)Lawrence ElectronicsUsers Guide How to Obtain Service (Canadian Customers Only) We back your investment in quality products with quick, expert service and genuine Lawrence replacement parts. If you need service or repairs, contact the Lawrence Factory Customer Service Department at the toll-free number listed below. A technician may be able to solve the problem and save the inconvenience of trying your unit. You will be asked for your units serial number. 800-324-1356 Canada Only. Monday through Friday 8: 00 A.M. 8: 00 P.M. Central Time. When sending a product for repairs, please do the following: Always use the original shipping container and filler material the product was packed in when shipping your product. Always insure the parcel against damage or loss during shipment. Lawrence does not assume responsibility for goods lost of damage in transit. For proper testing, repairs, and service, send a brief note with the product describing the problem. Be sure to include your name, return shipping address, and a daytime telephone number. How to Obtain Service (International Customers OnlyExcept Canada) If you need service or repairs, contact the dealer in the country where you purchased your unit. WARRANTY REPAIR WILL BE HONORED ONLY IN THE COUNTRY UNIT WAS PURCHASEDPlease follow the shipping instructions shown below on this page if you have to mail your unit to the dealer. For proper testing, repairs, and service, send a brief note with the product describing the problem. Be sure to include your name, return shipping address, and a daytime telephone number. Accessory Ordering InformationAll Countries To order accessories such as power cables or transducers, please contact Your local marine dealer. Most quality dealers that handle marine electronic equipment should be able to assist you with these items. Consult your local telephone directory for listings. Canadian customers only can write: Lawrence / Eagle Canada, 919 Matheson Blvd., E. Mississauga, Ontario L4W2R7 or fax 418-629-3118 21. You should provide your units serial number when you call Lawrence Factory Customer Service Department in need of repairs. A. True.B. False.C. Not mentioned. 22. You can call the Customer Service Department in Canada 24 hours a day, seven days a week. A. True.B. False.C. Not mentioned. 23. A brief note including the customers name and return shipping address and a daytime telephone number should be sent to Lawrence for proper testing, repairs and service. A. True.B. False.C. Not mentioned. 24. If you need service or repairs in the US, you should call the toll-free number 800-324-1356. A. True.B. False.C. Not mentioned. 25. Lawrence will pay for the shipment if you have to mail your unit to the dealer. A. True.B. False.C. Not mentioned. IV. Reading Charts and Tables Directions:Look at the tables and charts below. For each table or charts, there are four statements describing it. Choose the best statement from the four choices marked A, B, C and D to match it. Then mark the corresponding letter on the Answer Sheet with a single line through the center. (5小题,每题4分,共20分)26. Approximate Weekly Time Allocation for Program Delivery A. It takes most of the time to provide information in program delivery. B. Instruction takes up half of the time in program delivery because it is hard for people to follow the instructions. C. People spend equal time on management and marketing in program delivery. D. Time spent on collection development is for collecting information. 27. Large Trucks Registered from 1990 to 2002 A. There are no trucks registered before the year 1990. B. There is a steady increase in registration of large trucks from the year 1990 to the year 2002. C. More trucks registered means larger consumption of trucks. D. The year 1997 to the 1998 sees the sharpest increase in registration of larger consumption of trucks. 28. Lowell Area Schools Historical Expenses (10 years) 1995-2005 A. More money is spent on salaries in the years 1994-1995 than in the years 1999-2000. B. The total school expenses are increasing from the year 1995 to the year 2005. C. The expense percentage on utilities is higher in the years 1999-2000 than in the years 1994-1995. D. The expanding of total expenses means larger enrolment of students. 29. Value of Crops Sold: 2006 (U.S. Total: $98 Billion) A. Cotton contributes the same amount to value of crops sold as wheat. B. Corn for grain contributes most to the value of crops sold in 2006 in the U.S. C. There are nine kinds of crops contributing to the total value of crops sold in 2006 in the U.S. D. The pie chart indicates a good harvest in the U.S. in the year 2006. 30. Places Bus No.Bus 1Bus 2Bus 3Bus 4Bus 5Bus 6BLACKPOOL (Departure)06: 0006: 4007: 1007: 5008: 3008: 45LATHAM06: 2007: 0007: 3008: 5009:05PRESTON06: 3507: 1007: 4508: 2009: 0509: 20LEYLAND06: 4507: 5508: 3009: 30CHORLEY06: 5507: 2508: 0508: 4009: 2009: 40WGAN07: 1507: 4509: 5009: 40MANCHESTER (Arrival)07: 4508: 1508: 4009: 3010: 1010: 25 A. It takes the shortest time to ride on Bus 2 to get from Blackpool to Manchester. B. There is no stop for Bus 3 at Latham. C. Bus 1 from Blackpool to Manchester takes one hour and forty-five minutes. D. There are seven stops for each bus. V. Reading Comprehension Directions:Read the following two passages. Choose the best answer for each statement or question from the four choices marked A, B, C and D, and mark the corresponding letter on the Answer Sheet with a single line throw the center. (10小题,每题3分,共30分)Passage One When shipping to a foreign market, cargo insurance is strongly recommended. It is essential if the terms of sale require the exporter to arrange for insurance, for example a CIF contract (cost, insurance, freight). In any event, the cost of cargo insurance is nominal in most cases, amounting to less than 1% of the value of the shipment and the freight bill. With the proper insurance policy, exporters can recover losses if their shipments are accidentally lost, stolen, damaged or delayed, although the extent of recovery will depend on the type of insurance purchased. Without insurance, an exporter could have no recourse. Unfortunately, insurance does not cover the possible loss of a customer, who may shift to another source of supply because the goods ordered do not arrive in a usable condition or are late in arriving. When buying insurance, the exporters should consider several things, such as the amount of coverage (all risks or limited), time of year, route and destination port ( the North Atlantic during the winter months can be dangerous; some ports can have higher than usual rates of pilferage), the loss and damage record of competing carriers, and cargo stowage and packing. Insurance should be looked at as part of the total rate and service package that the carrier (or forwarder) offers, so dont look at insurance in isolation. Even though a carrier may not have any record of mistake, there is always an element of risk and exporters should protect themselves against this risk. Moreover, insurance coverage is part of a carriers marketing strategy. It is more than likely that cost, coverage and the number of loss and damage claims will vary from carrier to carrier, so the exporter should ask several and compare. The exporter should also make it clear whether the carrier is a rail, motor, marine or inter-modal carrier, what it charges for insurance, what the insurance covers, the deductible (if any) and how claims are handled. This suggests that the first step in insurance selection is to ask the carrier about its loss and damage record. Ask other exporters if they have any record on a particular carrier. Before exporting, make sure that the terms of sale specify who is responsible for arranging insurance. For example, an exporter selling “CIF” will be responsible for arranging and paying for freight insurance. Insurance can be arranged directly with a carrier, an insurer, an insurance broker or agent or through a freight forwarder or customs broker. Whether you purchase from a carrier or a third party, make sure that the insurance purchased covers the entire journey, that is from the time it leaves your plant or warehouse until it is in the importers warehouse. In some instances, a carrier will provide coverage only while it is handling the shipment. It should be noted that this discussion is meant for shipments of general freight and for lost or damaged cargo. Insurance for products such as dangerous goods and hazardous wastes are covered by separate insurance methods. 31. In most cases, the cost of cargo insurance is _. A. very highB. very lowC. non-existent D. fluctuating 32. What does cargo insurance cover? A. Exporters dangerous goods and hazardous wastes. B. Exporters accidentally lost and delayed shipments. C. Importers accidentally lost and delayed shipments. D. Importers dangerous goods and hazardous wastes. 33. According to the passage, _ is one of the factors the exporter should consider when buying insurance. A. the cost of insurance B. time for delivery C. the loss and damage record of competing carriers D. coverage of the insurance company 34. Which of the following statements is true? A. Insurance is isolated from the carriers service package. B. A carrier without any record of mistakes can guarantee the exporter from risks. C. When selecting insurance, the exporter can put trust in a particular carrier if they have kept a long-term business relationship. D. Insurance coverage is part of a carriers marketing strategy. 35. When arranging insurance, what should the exporter do? A. Make clear with whom the insurance can be arranged. B. Make sure that the insurance purchased covers the journey from the shipping port to the destination. C. Specify the terms of sale. D. Confirm the type of insurance purchased. Passage Two There are essentially five different payment techniques that importers and exporters can use in their international trade transactions. These payment techniques include: open account, collection, advised letter of credit, confirmed letter of credit and cash in advance. The referenced payment techniques provide different levels of security to importers and exporters. In general, the greatest to lowest level of payment security for an importer runs as follows: open account, collection, advised letter of credit, confirmed letter of credit and cash in advance. For exporters, on the other hand, the greatest level of payment security is found in cash in advance followed by confirmed letter of credit and advised letter of credit, whereas the lowest level of payment security is found in open account followed by collection. The choice of one payment technique over another should be based upon a case-by-case evaluation of diverse factors including: the financial strength of the buyer, the financial strength of the buyers bank, the economic stability of the buyers country of residence, the political stability of the buyers country of residence, the sellers reputation for performance, market conditions and the amount of the trade transaction. The objective of conducting such an evaluation is to identify the risks inherent in an individual trade transaction and to select a payment method that is appropriate, given the presence of such risks. The level of payment security afforded by a particular payment technique that is selected for a specific trade transaction should be matching with the level of risk inherent in such transaction. Choosing a payment technique that provides payment security that is not matching with the level of risk in an international trade transaction generally adds unnecessary cost to the trade transaction. Ranking individual international payment techniques in terms of lowest cost to highest cost yields the following result: open account/cash in advance, collection, advised letter of credit, confirmed letter of credit. The fact that a particular payment technique is selected for use in a specific trade transaction on one occasion does not eliminate the need for future payment technique evaluations. Rather, importers and exporters should routinely reevaluate the payment techniques they have used in specific trade transactions, giving consideration to current facts and circumstances. Doing so insures that the payment method of choice is the payment method that is most appropriate for the transaction that is under consideration. Banks develop standard rate schedules which establish standard fees for each of the five different international payment techniques discussed above. While the rate schedules developed by banks in one geographic area are often similar, they are generally not identical. Importers and exporters should take note of this discrepancy and use it to their advantage. Additionall
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