PMP讲义配套练习题 (8章).pdf

PMP 课堂作业题 八 项目质量管理 43 八 项目质量管理 八 项目质量管理 1 A project manager has been overwhelmed with problems on his project He would like to identify the root cause of the problem in order to determine where to focus his attention Which of the following tools would be BEST for the project manager to use A Pareto chart B Conflict resolution techniques C Fishbone diagram D Trend analysis 1 某项目经理为项目实施中所发生的问题所困扰 他试图找到问题的根本原因 以便集中精力 解决主要的问题 使用下列哪种工具最有效 A 帕累托图 B 冲突解决技术 C 鱼骨图 D 趋势分析 2 You are a project manager for a major information systems project when someone from the quality department comes to see you about beginning a quality audit of your project The team already under pressure to complete the project as soon as possible objects to the audit You should explain to the team that the purpose of a quality audit is A Part of an ISO9000 investigation B To check if the customer is following its quality process C To identify lessons learned that can improve performance on the project D To check the accuracy of costs submitted by the team 2 你是一个大型信息系统的项目经理 一个来自质量部门的人员告诉你即将对你的项目进行一 次质量审计 项目团队已经承受着按期完成项目的巨大压力 因而对质量审计持反对态度 你应该对项目团队解释质量审计的目的是 A ISO9000 质量体系调查的一部分 B 检查顾客是否遵循了质量程序 C 识别经验教训 以改进项目质量 D 审核项目团队提交的成本的准确程度 3 You are in the middle of a major new facility construction project The structural steel is in place and the heating conduits are going into place when senior management informs you that he is worried that the project will not meet the quality standards What should you do in this situation A Assure senior management that during quality planning it was determined the project would meet the quality standards B Analogously estimate future results C Form a quality assurance team D Check the results from the last quality management plan 3 一个大型民用建筑项目正处于实施阶段 建筑钢材已经到位 暖气管道即将运到施工现场 此时高层管理者对项目能否满足质量标准表示担忧 在这种情况下你应该怎么办 A 使高层管理者相信 在质量规划阶段 已经明确该项目能够满足质量标准 B 通过类比估算来预测将来的结果 C 组建质量保证团队 咨询解答 骆老师 QQ 2562109394 PMP 课堂作业题 八 项目质量管理 44 D 审查以往的质量管理计划结果 4 The new software installation project is in progress The project manager is working with the quality assurance department to improve everyone s confidence that the project will satisfy the quality standards Which of following MUST they have before they start this process A Control Quality B Quality improvement C Quality metrics D Rework 4 一个软件安装项目正在实施 项目经理和质量保证部门在努力增强项目相关方的信心 以使 他们相信项目能够满足质量标准 在开始这个过程之前 必须完成下列哪一项工作 A 控制质量 B 质量改进 C 质量测量指标 D 返工 5 A project is facing a major change to its project deliverables If the project manager is involved in determining which quality standards are relevant to the change the project manager must be involved in A Quality Management B Perform Quality Assurance C Plan Quality Management D Control Quality 5 某项目的可交付产品需要进行变更 项目经理参与确定哪项质量标准与变更相关 项目经理 进行的这些活动属于下列哪一过程 A 质量管理 B 实施质量保证 C 规划质量管理 D 控制质量 6 At the end of a project a project manager determines that the project has added four areas of functionality and three areas of performance The customer has expressed satisfaction with the project What dose this mean in terms of success of the project A The project was an unqualified success B The project was unsuccessful because it was gold plated C The project was unsuccessful because the customer being happy means they would have paid more for the work D The project was successful because the team had a chance to learn new areas of functionality and the customer was satisfied 6 某项目即将结束 项目经理确定该项目在产品功能方面增加了四项 在产品性能方面增加了 三项 顾客对此感到非常满意 从项目是否成功来看意味着什么 A 该项目非常成功 B 因为该项目 镀金 所以是个不成功的项目 C 由于顾客将为产品功能的增加而付出更多的资金 所以项目不成功 D 项目团队有机会学习一些新的产品功能 并且顾客对产品表示满意 所以该项目是个成 功的项目 7 As a project manager you are managing an international project and your contract requires you to prepare both a project plan and a quality management plan Your core team is preparing a project quality management plan Your first step in developing this plan is to A Determine specific metrics to use in the quality management process 咨询解答 骆老师 QQ 2562109394 PMP 课堂作业题 八 项目质量管理 45 B Identify the quality standards for the project C Develop a quality policy for the project D Identify specific quality management roles and responsibilities for the project 7 作为项目经理 你管理着一个国际项目 项目合同要求项目经理必须编制项目计划和质量管 理计划 项目团队的主要成员正在编制质量管理计划 为编制该计划 首先你需要做什么 A 确定在质量管理过程中所需要的具体的度量指标 B 识别适合于该项目的质量标准 C 制定该项目的质量政策 D 明确该项目的质量管理职责 8 You are project manager for residential construction and you must be especially concerned with building codes particularly in Plan Quality process You must ensure the building codes in your project plan because A Standards and regulations are an input to Plan Quality B Quality audits serve to ensure there is compliance with regulations C They are a cost associated with quality initiatives D Compliance with standards is the primary objective of quality control 8 你是一位民用建筑项目的项目经理 在规划质量过程中应特别关注有关建筑的法律法规 你 必须确保有关法律法规的要求在项目计划中得以体现 因为 A 标准和法律法规是规划质量的输入 B 质量审计是为了确保项目符合相应的法律法规 C 标准和法律法规是与质量有关的一项成本 D 符合标准和法规是质量控制的基本目标 9 Your company has obtained certificate under IS09000 As a project manager you are preparing a quality statement that is consistent with the organization s vision and mission Perform both internal and external Quality Assurance is provided on all project to A Provide confidence that the project will satisfy relevant quality standards B Monitor specific project results to note whether they comply with relevant quality standards C Identify ways to eliminate the causes of unsatisfactory results D Use inspection to keep errors out of process 9 你所在的公司已经获得了 ISO9000 质量管理体系证书 作为项目经理你需要准备一份质量声 明 表明与公司的质量方针及目标保持一致 针对所有项目实施内部质量保证和外部质量保 证是为了 A 提供项目能够满足相关质量标准的信心 B 检测具体的项目产品以确定其是否符合相应的质量标准 C 识别导致产品不符合质量标准的原因 D 通过检验来保证过程没有错误 咨询解答 骆老师 QQ 2562109394 PMP 课堂作业题 八 项目质量管理 46 10 Which of the following is the output of Control Quality process A Statistical sampling B Quality management plan C Work results D Validated deliverable 10 下列哪项是控制质量的输出 A 统计抽样 B 质量管理计划 C 工作结果 D 核实的可交付成果 11 During a team meeting the team adds a specific area of extra work to the project because they have determined it would benefit the customer What is wrong in this situation A The team is gold plating B These efforts shouldn t be done in meetings C Nothing This is how to meet or exceed customer expectations D Nothing This project manager is in control of the situation 11 在团队会议期间 团队给项目增加了一项额外工作 因为团队认为这样有益于客户 在这种 情况下 出现了什么问题 A 团队在镀金 B 这些工作不应该在会议期间进行 C 没有出现问题 这就是如何满足并超越客户期望 D 没有出现问题 这种形式完全处于项目经理的控制范围内 12 A project manager is identifying the quality standards relevant to the project and determining how to meet them This activity is A Quality management B Perform Quality Assurance C Plan Quality Management D Control Quality 12 项目经理正在确定与项目相关的质量标准 并在确定如何满足这些标准 这项活动属于 A 质量管理 B 实施质量保证 C 规划质量管理 D 控制质量 13 Design of experiments A Identifies which variables have the most influence on a quality outcome B Identifies which variables have the least influence on a quality outcome C Determines what a quality outcome is D Determines the methods to be used for research and development 13 实验设计 A 确定哪个变量对质量结果的影响最大 B 确定哪个变量对质量结果的影响最小 C 确定质量结果是什么 D 确定研究和开发中可以使用的方法 14 Where is control limits located on a control chart A Near the assignable cause B Above the statistical independence point C Within the specification limits D Above the normal curve 咨询解答 骆老师 QQ 2562109394 PMP 课堂作业题 八 项目质量管理 47 14 控制图内 控制界限位于什么位置 A 在可以分配的原因附近 B 在统计独立点之上 C 在规格界限之内 D 在正态曲线上 15 The upper and lower control limits in a control chart indicate the A Boundaries the customer will accept B Acceptable specification limits C Acceptable range of variation in the process D Statistical control points form judging the success or failure of the project 15 控制图中的控制上限和控制下限表明 A 客户将要接受的界限 B 可以接受的规范界限 C 可以接受的过程的偏差范围 D 判断项目成败的统计控制点 16 Standard deviation is a measure of how A Far the estimate is from the average estimate B Far the measurement is from the mean C Correct the sample is D Much time remains in the project 16 标准差测量的是 A 估算值距离平均估算值的距离 B 测量值距离均值的距离 C 样本的正确程度 D 项目还剩多长时间 17 The widget production project is well underway The requirements are clear that each widget must weigh between 320 and 325 ounces The first day of test production resulted in 1247 widgets Of the widgets inspected 47 fell within the acceptable weight range This is an example of A Variable sampling B Attribute sampling C Control charting D Flow charting 17 部件生产项目正在进展之中 要求十分明确 每个部件的重量必须在 320 盎司和 325 盎司之 间 第一天试生产了 1247 个部件 要检验的部件中 47 在可接受的质量范围内 这属于 下述哪种 A 变量抽样 B 属性抽样 C 控制图 D 流程图 18 A project team is in the design stage of a new mountain bike prototype The team is in the process of identifying which type of frame and material will provide high performance at a low cost Which of the following is the MOST likely technique used to determine these variables A Benefit cost analysis B Ishikawa diagram C Design of experiments D System flow chart 咨询解答 骆老师 QQ 2562109394 PMP 课堂作业题 八 项目质量管理 48 18 项目团队正处于一种新型越野自行车原型的设计阶段 团队正在确定哪种类型的框架和材料 将以较低的成本提供较高的性能 为了确定这些变量 最可能使用下述哪项技术 A 成本效益分析 B 石川图 C 试验设计 D 系统流程图 19 A team member notifies the project manager that a quality measurement for the project cannot be met What should the project manager do A Notify management B Hold a team meeting C Look for alternative ways to meet the quality level D Ask management to come up with options 19 一名项目团队成员通知项目经理 说明项目的一项质量指标无法满足 项目经理应该如何 做 A 通知管理层 B 召开团队会议 C 寻找满足质量水平的替代方法 D 询问管理层 让管理层拿出方案 20 A project is in progress and the project manager is working with the quality assurance department to improve stakeholders confidence that the project will satisfy the quality standards Before they can begin this process which of the following do they need to have A Quality problems B Results of quality control measurements C Process Improvement plan D Stakeholders register 20 项目正在进展之中 项目经理正与质量保证部门一起 致力于提高干系人对于项目将要满足 质量标准的信心 在开始该过程之前 他们需要具有下述哪项内容 A 质量问题 B 质量控制测量结果 C 过程改进计划 D 干系人登记册 21 A Pareto diagram is used to A identify nonconformity types B provide a quick look at the data at a single point in time C determine the effect fo a corrective action D determine the equation of a scatter diagram 21 帕累托图被用来 A 确定不一致类型 B 在单个时间点提供数据的快速浏览 C 确定纠正措施的效果 D 确定散点图的等式 22 The project team uses various tools during project planning To determine the primary cause of problems within a process the team would use A Flowcharting B Cost benefit considerations C Benchmarking D Variable experiments 22 项目团队在项目计划过程中使用了各种工具 为了确定在一个流程中出现的问题的主要原 因 项目团队会采用 咨询解答 骆老师 QQ 2562109394 PMP 课堂作业题 八 项目质量管理 49 A 流程图 B 成本 效益分析 C 基准对照 D 偏差实验 23 Jake has been assigned the position of PM of multi organizational project His organization which is the primary performing organization has a weak quality policy The other organizations have no quality policy Jake should A