商务函电课件chapter three.doc

Enquire v.询问，打听 enquiry n.询问，打听 inquire v.询问打听 inquiryChapter III Enquiries and Replies询价和答复Teaching Objectives u Be familiar with the structure of enquiry and reply lettersu To know the essential principles u Be able to make good use of words & expressions related 1. What is an enquiry? Enquiry is made when one party of a transaction wants to get a supply of products, service or information from the other party. 2. Enquiries may fall into two categories: general enquiries and specific enquiries.n General Inquiry: asking for common data, such as catalogue, price list, sample and pictures, etc.n Specific Inquiry: specifically inquiry about name of commodity, specifications, quantity, unit price, date of shipment, payment terms and packing, etc.1. General enquiry and replySample 1 Enquiryn be interested in We have customers who are interested in Chinese silk neckties. We are interested in purchasing steel bars in quantities of 300 tons. Your products are of great interest to one of our clients. We are interested in / in the market for/ sourcing in the market for / potential buyers of / considering buying / ready to purchase your mens shirts. n enter into /reach an agreement 1. General enquiry and replySample 1 Replyn You requested in your fax of some information onn Open up markets E.g. open up a favorable new situation n aim atn Economic cooperation and technological exchangen Be aware ofn Seminar 讨论会n Regarding：covering, about, concerning关于n For your information for your reference 供你方参考/ file存档/ perusal 阅读/ records / considerations2. Enquires and repliesSample a Enquiryn We will appreciate your sending usE.g. We shall appreciate it if you will send us a sample book soon.n Please send / forward递送 / submit提交以供参考 / dispatch派遣发送/ furnish 提供your illustrated catalogues and mail the latest price list to us at your earliest conveniencen illustrated catalog带插图的目录 Terms of payment付款条款 L/C= letter of credit信用证；D/P= documents against payment付款交单； D/A= document against acceptance 承兑交单；T/T= telegraphic transfer电汇2. Enquires and repliesSample a Replyn We thank you for your enquiry of Enquiry1) to enquire for 询购E.g. A client of mine enquires for 100 cases Black Tea. We are in receipt of your letter of June 12, enquiring for our black tea. 绿茶2) to make (send) enquiry for 询购E.g. Upon receipt of your catalogue, well make enquiry for the items which are of interest to us.3）to have an enquiry for 有的询盘We have an enquiry for 50 tons of chemical fertilizer. 2. Enquires and repliesSample a Replyn Would you please supply us with more information concerningSample b Enquiry n Bidder出价人, 投标人n Water conservancy project水利工程conserve 保养保护conservativen 保守的conservatory Enclosed please find our price-lists in three originals原件/ triplicate一式三份/ quadruplicate一式四份/ quintuplicate / sextuplicate triple 三部分的；三重的；三倍的 quadruple 四倍的，quintuple五倍的 sextuple六倍的4) We are pleased to send you samples of our products with their quotations报价 and discounts. We thank you 1 your enquiry 2 14th December and enclose our quotation 3 curtain material. We have made a good selection 4 patterns and sent them 5 you today 6 parcel post. Their fine quality, attractive designs and the reasonable price 7 which we offer them will, we hope, convince you that these materials are 8 really good value. There is a heavy demand 9 them from house furnishers which we are finding it difficult to meet, but provided we receive your order 10 the next ten days, we make you a firm offer 11 delivery by the end 12 January 13 the price quoted. 14 orders 15 three hundred pieces or more, we allow a special discount 16 3% 17 payment 18 confirmed, irrevocable Letter of Credit reaching us two weeks ahead 19 shipment date. We look forward to receiving your order. We are interested in your Haier air-conditioners and should be glad if you would send us your catalogue. 我们有意购买你们的“海尔”牌空调器，请寄你们产品目录。 2. We should appreciate further information (full particulars) about your Strauss pianos advertised by Shanghai TV station. 如蒙告知你们在上海电视台做广告的“斯特劳斯”牌钢琴的详情，我们将非常感谢。 3. If your quality is good and the price is reasonable, we will place a large order with you. 如果你们产品质量良好，价格合理，我们将向你们大量定购。 4. If you can guarantee regular supplies, we may place considerable orders with you. 如能保证长期供应，我们可以向你们多次定购。 5. In reply to your letter, we enclose our latest illustrated catalogue for your references. 我们附上最新插图目录供参考，以回复你们来信。1.请寄给本公司贵方的目录和最新产品价目表。 Please send us your catalogue and price list of your latest productions. 2.请报本公司下列货品的（最低）价格。 Kindly quote us your lowest prices for the goods listed below. 3.能请贵方（本公司可以要求贵方）告知最新产品的详情吗？ Would you kindly (May we ask you to) advise us of the details of your latest productions? 4.能否请您寄给本公司贵方特制品的样品呢？Will you kindly send us samples of your specialties? Translate the following into English 从你方3月11日来信高兴地获悉，你们出口中国绸缎并愿意与我们建立直接的业务关系。 目前我们对乔其纱感兴趣，请航空寄来样本和所有有关乔其纱的资料，以使我们熟悉你们货物的质地和工艺。同时，请报包括我方5%佣金的成本加保险费、运费到汉堡最低价，并注明最早交货期。 如你方价格有竞争力，交货期合适，我们打算大量订购。希望早复。 We are glad to note from your letter of March 11 that you, as exporters of Chinese Silk Piece Goods, are willing to establish direct business relations with us. At present, we are interested in Crepe Georgette and shall be pleased if you will send us, by airmail, sample books and all necessary information on Crepe Georgette, so as to acquaint us with the material and workmanship of your supplies. Meanwhile please quote us lowest price CIF Hamburg, inclusive of our 5% commission, stating the earliest date of shipment. Should your price be found competitive and delivery date acceptable, we i