人力资源管理的部分内容.docx

244-254244-245Determining Return on Investment确定投资回报率Cost-Benefit Analysis: the process of determining the economic benefits of a training program using accounting methods.成本效益分析:确定培训项目的经济效益的过程Determining Costs 确定成本 Determining benefits确定福利Making the Analysis决策分析246-247Special Training Issues特殊培训问题Expatriate : employee sent by his or her company to manage operations in a different country.他或她的公司派出管理操作的员工在不同的国家。Cross-Cultural Preparation : the process of educating employee (and their families) who are given an assignment in a foreign country. 跨文化的制备：培养员工（及其他们的家庭）的过程的人会分配到国外。Steps in Cross-Cultural Preparation跨文化的制备步骤248-250Predeparture Phase出发前的阶段On-Site Phase On-Site training involves continued orientation to the host country and its customs and cultures through formal programs or through a mentoring relationship.现场阶段现场培训涉及继续的方向向东道国及其风俗和文化是通过正式程序或通过指导的关系。Repatriation PhaseRepatriation : the preparation of expatriates for return to the parent company and country from a foreign assignment.遣返阶段遣返： 外籍人士准备回到母公司和国家从外国的分配。251-252Managing Workforce Diversity管理劳动力多元化Diversity can be considered any dimension that differentiates a person from another. 可以考虑多样性区分一个人从另一种任何维度。Managing Diversity : the process of creating an environment that allowsall employees to contribute to organizational goals and experience personal growth. 管理多样性： 创建环境的过程，允许所有员工对组织的目标作出贡献和经验的个人成长。Managing Diversity through Adherence to legislation管理通过遵守立法的多样性Managing Diversity through Diversity Training Programs管理多样性通过多样化培训的计划Diversity Training : Training designed to change employee attitudes about diversity and/or develop skills needed to work with a diverse workforce.多元化培训： 培训旨在改变员工的态度，关于多样性和 （或） 发展多元化的员工队伍与多元化的工作所需的技能。P253图的转化Figure 6.8Cycle of Disillusionment Resulting from Managing Diversity through Adherence to legislation从管理的多样性，通过遵守法例由此产生周期性消失与再现的规律Disillusionment （Minorities and women leave the organization）Organizational status quo Problem identification Action Relation Frustration Disillusionment （这就是那个循环规律）Attitude Awareness and change Programs Programs focusing on increasing employeesawareness of differences in cultural and ethnic backgrounds, physical characteristics, and per