FCT-P-E-002 教育培训程序F.doc

FCT-P-E-002 教育培训程序 Version/版次：F深圳市则成电子工业有限公司Flexible Circuit Technologies (Shenzhen) Inc.教育培训程序Education and training program第F版 Version FDocument Number/文件编号：FCT-P-E-002prepared by 拟制：余鸿宾review /审核： 方园规Approved person /批准： 薛兴韩Under State control受控状态： Under control 受控 Are not under the control 非受控Date of entry into force/生效日期: 2012年11月27日/November 27, 2012本文件为本公司的资产，非经本公司的同意不得复制或摘录，当公司要求回收时应交回本公司。This document are the property of the company, without the company agree not to copy or extract, when the company requested a collection should be returned to the company。文件更改记录表/Document change record更改标记Change the tag版次Version更改日期Change the date更改页码Change the page number更改内容Change content更改单号Change number of修改人Modified people批准人Approved person换版Replace the versionB2010.3.1全文/ Full-text7.1.1.4MQ-E-007黄今薛兴韩换版Replace the versionC20111007全文（见内容红色字体）(See red font)更新相关培训表单并完善MQ-E-008余鸿宾薛兴韩换版Replace the versionD20120611全文（见内容红色字体）(See red font)更新相关表单及内容Update the related form and contentMQ-E-009孙彩霞薛兴韩换版Replace the versionE20120713全文（见内容红色字体）(See red font)更新相关表单及内容Update the related form and contentMQ-E-010孙彩霞薛兴韩红色字体Red fontF2012/11/27全文（见内容红色字体）(See red font)更新相关表单及内容Update the related form and contentMQ-E-014余鸿宾薛兴韩1 目的Purpose为使各岗位员工在上岗时具备相应的专业知识与一定的操作技能，保证上岗人员的资格符合要求，确保员工能胜任本职工作，减少员工的失误，提升工作效率及产品质量。通过考核，为员工的岗位轮换、薪酬调整及教育培训等决策提供依据。For employees of the post at the time of induction have appropriate expertise and a certain amount of skill, ensure induction personnel qualifications meet the requirements, and ensure that staff are competent at their work, reducing staff errors, increase the efficiency and quality of the products. Through assessment, job rotation, salary adjustments for staff and educational training, provide a basis for decision-making.2 适用范围Scope适用于本公司内对与管理体系有关的全体员工的培训。Applies to all employees of the company management system-related training.3 相关文件Related filesFCT-P-E-003 人力资源控制程序Human resources program4 术语和定义Terms and definitions4.1培训：指岗位执行者通过学习岗位必备的或与岗位相关的理论知识并通过实践达到岗位能力要求或提高岗位技能的过程。分为外部培训、公司培训、部门培训和自学等四种。4.1 training: refers to jobs required of a performer by learning to jobs or job-related knowledge and achieve job competencies or improve job skills through practice. Divided into external training, corporate training, departmental training and self-study four kinds. 4.1.1外部培训：根据岗位培训的需要选送员工参加公司以外培训机构组织的培训或外请讲师来公司进行的培训。包括管理、技术、销售及特殊岗位（包括劳动保护、环境保护方面）等技能培训。4.1.1.1 特殊岗位（包括生产安全、劳动保护、环境保护方面）技能培训: 指规定须经特定机构培训考核认可（持证）方能上岗，并规定定期年审或定期培训的机动车辆驾驶员、电工、安全员、计量检定、质量/环境内审员等的培训。4.1.1 external training according to training need and sent workers to attend training outside the company organized training or instructor to company training. Including management, technical, sales, and special positions (including with regard to labour protection, environmental protection) and other skills training. 4.1.1.1 special posts (including safety, labour protection, environmental protection) skills training: required to be approved by the agency-specific training and examination (certified) to be on duty, and provided regular annual review or periodic training of drivers of motor vehicles, electrical, security, verification, quality/environment internal auditor training.4.1.2公司培训：由行政部组织公司内部讲师授课的培训。包括：入司培训、部门上岗培训及职后培训。 4.1.2.1 入司培训：指新员工入司的通用课程培训，在新员工入司一周内进行。普通员工的培训内容主要包括：公司规章制度与员工手册、企业文化介绍、5S管理、ISO9001/ISO14001/ISO13485/TS16949体系介绍、产品防静电知识、三级安全知识教育、电子工艺基础等。4.1.2 training: the training organized by the Administrative Department of internal trainers teach. Including: into the Division training, induction training and on-the-job training for the sector. 4.1.2.1 into training: Secretary General course of training new employees, new employee Division a week Within the. General staff training include: company policy and employee handbooks, corporate culture Introduction, introductionof5Smanagement, ISO9001/ISO14001/ISO13485/TS16949 system, static-free knowledge, education, electronic process based on three levels of security knowledge.4.1.2.2上岗培训：指员工从事该岗位工作前须经历的专业培训，包括岗位理论培训、岗位操作技能培训或上岗实习。 上岗实习：指新进或转岗人员上岗前应具备的岗位操作技能训练。4.1.2.3程序文件培训：指新员工入司转正期内进行该部门相关程序文件的培训。培训内容包括控制的目的和范围，各自部门的岗位职责和工作内容，工作流程、与各部门的接口，要形成的记录。部门有关的程序文件培训由本部门经理或是主管进行培训。4.1.2.2 induction: that employees involved in the job before going through professional training, including post theory training, job skills training or induction practices. -Induction practice: means a new or transfer personnel should have the job skills training before induction. 4.1.2.3 program documents training: new employee Division within the conversion period for the sector-related training for the program files. Purpose and scope of training includes control, job responsibilities and job content of the respective departments, workflow, interface with other departments, to create records. Sector-related program documents training by the Office Manager or supervisor training.4.1.2.4职后培训：指员工上岗后应进行的持续和提升培训（包括通用或个性的管理培训、技术或营销培训等），原则上允许在上岗后1-2年内完成。 管理培训：指为提高组织活力，有针对性地对各级管理人员进行的管理理念、有效沟通、非HR的HR管理、非财务人员的财务管理、质量意识、质量/环境管理体系、供应链管理及客户关系管理等方面的知识培训。 技术（或营销）培训：指对从事与产品研发、生产工艺技术、检验检测技术或产品销售技巧等有关的专业技术人员进行的新技术、新工艺的培训。4.1.2.4 On-the-job training: refers to employee induction should be continued and improved training (including general management training, technical or marketing training or personality), in principle, allow complete within 1-2 years after the induction. -Management training: to improve energy, targeted to managers at all levels for non-HR management, effective communication, HR management, financial management for non-financial personnel, quality awareness and quality/environmental management systems, supply chain management and customer relationship management training in the field of knowledge. -Technology (or marketing) training: working with product development, production technology, inspection technology or product sales skills and other related professional and technical personnel for training in new technologies, new processes.4.1.3 部门培训：由各部门组织实施的培训，包括上岗培训、转岗培训以及销售、技术、管理等个性课程的培训。如业务员、采购员、生产文员、质量检验、包装、洗板等岗位的培训。4.1.3.1关键岗位培训：a)对成品质量有直接影响的工序；b)产品重要质量特性形成的工序；c) 工艺波动、质量不稳定，对工人技艺要求高或问题发生较多的工序。（如印刷工、操作员、焊接工、QC、维修等岗位的培训） 4.1.4自学：由员工结合岗位工作需要，利用业余时间自学钻研相关资料、掌握岗位技能，达到培训效果的学习。4.2 公司年度培训计划：依据公司年度经营计划和各部门的培训需求，由行政部在每年年底前制订。主要包括受训对象、人数、培训内容、培训日程、培训场所、培训教师、预计费用等。4.1.3 departmental training: Organization and implementation of training by sector, including induction training, transfer of training, as well as sales, technical, management and other personality curriculum training. Such as salesmen, buyers, production clerks, quality inspection, packaging, wash boards and other on-the-job training. 4.1.3.1 key job training: A) have a direct impact on product quality process; B) important quality characteristics of products forming process; C) process fluctuations, inconsistent quality, high demands on workers skills more processes or problems occur. (Such as printers, operators, welders, QC, jobs such as maintenance training) 4.1.4 self-study: combined with post work needed by the employees, spend their free time reading research-related information, acquire job skills, achieve training effects study. 4.2 the companys annual training plan: based on the companys annual business planning and training needs of the various departments, by the Department of administration at the end of a year ago. Include number of training objects, content, training, training schedule, training sites, the training of teachers, the projected costs.4.3 直接员工：直接参与产品生产过程或对产品/部品有直接影响的员工。包括生产线作业员/组长/领班、维修工、检验员、搬运工、领料员、仓管员、试验员焊接工、点焊工、点胶工、热压工、洗板工等。4.4 间接员工：不直接参与产品生产过程的员工。包括各职能部门的管理人员、技术人员和销售人员等。4.5 转岗培训：即转入新岗的“上岗培训”。 4.6 其它培训：按培训类别无法界定的培训类别。4.7上岗证：直接员工必须具备所从事岗位的理论知识及操作技能，经“理论培训与上岗考核”合格后即可确认其上岗资格发放“上岗证”。4.3 direct employee: directly involved in the product or the production process have a direct impact on product/parts staff. For production line workers/group leader/foreman, maintenance workers, inspectors, movers, pickers, warehouse, testing welder, spot welder, rubber workers, such as hot work, wash the plate. 4.4 indirect employees: employees not directly involved in the production process. Including functional department managers, technical Operation and sales personnel. 4.5 transfer of training: the transfer to the new post of induction training. 4.6 other training: training by type of training could not be defined in the category. 4.7 certificate: direct staff must have the post of theoretical knowledge and skills, examination of theoretical training and induction qualified can be confirmed after their induction issued certificate.5 职责和权限 Responsibility and authority5.1行政部Department of administrative5.1.1负责全公司培训工作的组织、实施与管理，主要包括：5.1.1.1负责本程序文件的制定、修订及实施和跟踪。5.1.1.2 负责“公司年度培训计划表”（FCT-P-E-002-02-1）的编制、推动、实施及管理。5.1.1.3负责所有培训经费的预算、申请、使用和监控。5.1.1.4 配合各部门实施培训计划。如：与外部培训机构进行联络、沟通并收集培训信息、聘请外部讲师、提供培训场所或器材等事务性工作。5.1.1.5 其他临时需要组织的培训及相关事务性工作。5.1.1.6 负责培训效果的评估，写出培训情况总结，向总经理报告。5.1.1 Organization responsible for company-wide training, implementation, and management, including: 5.1.1.1 is responsible for the formulation, revision and implementation of program files and tracking. 5.1.1.2 is responsible for companys annual training plan form (FCT-P-E-002-02-1) the preparation, promotion, implementation and management. 5.1.1.3 Is responsible for all training requirements, application, use and monitoring of budgets. 5.1.1.4 In collaboration with various departments implement training plan. Such as liaison, communication with the external training institution and collection, employ external instructor training information, transactional work, such as providing places of training or equipment. 5.1.1.5 Other temporary need to organize training and related transactional work. 5.1.1.6 Is responsible for training effectiveness evaluation, writing training in summary, reporting to the General Manager.5.1.2委派一名兼职职教人员负责制造部、仓库等岗位培训的具体实施和管理,对培训执行情况进行管理和评价,保留培训记录并持续改进。5.1.3负责组织直接员工的岗位理论培训及理论培训资料的管理。5.1.4负责向具备上岗资格的员工发放“上岗证”。5.1.5负责上岗证的修订及取消不具备上岗资格员工的“上岗证”，并组织对其进行离岗培训。5.1.2 Appoint a part-time vocational education staff is responsible for manufacturing, warehouse and other practical implementation and management training, management and evaluation of the implementation of the training, keep records training and continuous improvement. 5.1.3 Post theoretical training of staff directly responsible for organization and training information management theory. 5.1.4 Employees responsible for induction qualifications to certificate. 5.1.5 Is responsible for the amendment and cancellation of the certificate does not have the induction eligible employees certificate, and organizations in respect of their Left training.5.2制造部、品管部、物控部5.2.1 负责依此程序配合行政部实施理论培训及员工绩效考核。5.2.2 负责制订本部门所属直接员工的资格要求和员工上岗实习考核及在岗考核标准的制定，提出岗位培训申请。5.2.3 上报年度培训需求，协助行政部进行岗位资格确认工作。5.3 各职能部门 5.3.1负责本部门员工任职资格确认及相应培训计划的制定、实施和管理。5.3.2 部门主管依据公司的经营目标及质量/环境目标、部门的分目标、员工任职资格确认结果等，制订部门的年度培训计划，组织实施并推动本部门培训工作的开展。5.3.3 配合行政部做好相关的培训工作。5.2 Production sector, quality control, material control 5.2.1 is responsible for the program in support of the Chief Department of theoretical training and employee performance review. 5.2.2 Belongs directly to the staff responsible for developing this sector examination of the eligibility requirements and staff induction training and on-the-job Examination standards to develop, submit an application for job training. 5.2.3 Reported annual training requirements, assist the Department of post qualification work. 5.3 departments 5.3.1 Employees served in qualifying and the departments responsible for the development of appropriate training plans, implementation, and management. 5.3.2 Department head based on your companys business objectives and quality/environmental goals, objectives, departments, staff qualification results, annual training plans for the development of sectoral, organization and implementation of training and promoting this sector. 5.3.3 Tie executive training related to the work of the Department.5.4 公司总经理5.4.1 对外出培训计划外的培训费用进行审批。5.4 General Manager 5.4.1 exceed training plan, training costs for approval.6 流程图Flowchart6.1公司培训流程Corporate training processes流程图Flowchart主控部门Control Department表格Table开始培训计划通知培训实施考核 通过？培训记录制作结束培训档案记录初步面试办理内部调动手续审批审批Yes不予招聘或更改招聘需求确认确认No外部招聘内部调配内部招聘Yes审核提出申请YesNo Start Training plan NotificationTraining implementationTraining implementationExamination passed?Training record productionTraining recordsEnd行政部Department of administrative受训部门Training sector公司年度培训计划Companys annual training plan 年 月培训计划进度表Training progress table受训部门Training sector行政部Department of administrative培训课程表Training class schedule培训通知Training notice受训部门Training sector行政部Department of administrative培训签到及评价表Training registration and evaluation forms受训部门Training sector行政部Department of administrative受训学员Training of personnel相关试卷或是现场实操Related papers or actual operation行政部Department of administrative受训部门Training sector培训课程表Training class schedule培训签到及评价表Training registration and evaluation forms培训记录一览表Training records list行政部Department of administrative受训学员Training of personnel员工培训记录Employee training records（填写到员工手册之培训记录一览表及录入到人力资源管理系统）(Fill in the employee handbook of basic training record and entry to the human resources management system)6.2直接员工岗位培训及资格确认Direct employees training and qualifications流程图Flowchart主控部门Mastering sector文件/表格Documents/forms开 始 StartPost theoretical knowledge training岗位理论知识培训 No1次合格否Qualified No合格否 No Yes Post internship Yes Yes 延长实习一个月上岗实习 Extension of internship for a month No合格否1次 No 转岗 Yes Yes发上岗证 Conversion jobsIssuance of certificate绩效考核Performance appraisal原岗资格取消累计合格否 No NoOriginal post qualification cancel Trojan1次 Yes No在 岗转岗次数2次On the post Yes定期理论知识培训1次 NoTheoretical knowledge on a regular basis training合格否 Yes Yes Yes退行政部上 岗Return Administration Department结 束结 束 END END行政部Department of administrative培训签到及评价表（填写到员工手册培训记录一览表）Training registration and evaluation forms (Fill in the employee handbook, training records, etc)制造部Manufacturing Department品管部Quality control Department实习期考核记录表Internship assessment record sheet行政部Department of administrative上岗证Issuance of certificate制造部Manufacturing Department品管部Quality control Department 行政部Department of administrative员工培训记录（填写到员工手册之培训记录一览表及录入到人力资源管理系统）Employee training records (Fill in the employee handbook of basic training record and entry to the human resources management system)制造部Manufacturing Department品管部Quality control Department 6 .3员工绩效考核Employee performance review流程图Flowchart主控部门Control Department输出/说明开始Strat Theoretical training理论培训理论考试合格 1次 No Theory examinations ok No转岗? Yes Yes No上岗实习实习延长实习一个月 Extension of internship for a month Yes Qualified internship实习考核合格 No 1次 Yes No Yes原岗培训 转岗在岗考核 因考核不合格而转岗的次数累计原岗实习1次 No合格否 Yes No 1次 No No 退行政部合格否 No Yes 结束行政部Department of administrative考核提报部门 Assessment sector日常巡检确认表；员工月绩效考核表岗位资格取消通知书；员工转岗累计表；Daily inspection form; staff monthly performance appraisal form post entitled notice of cancellation; employee transfer cumulative table;行政部Department of administrative员工培训记录（填写到员工手册之培训记录一览表及录入到人力资源管理系统） Employee training records (Fill in the employee handbook of basic training record and entry to the human resources management system)7 活动内容Active content7.1 培训管理Training management7.1.1 培训的组织Training organizations7.1.1.1由行政部负责培训工作的管理、控制。7.1.1.2 各部门主管于每年11月份提出本部门新年度的培训需求，送交行政部统一规划。7.1.1.2各部门应依据职位任职资格的能力要求对不同岗位的员工进行有针对性的培训。 对新进人员须安排入司培训和上岗培训，其中入司培训由行政部组织实施，具体安排行政部培训有公司规章制度、培训期间的管理与考核工作；品管部QE工程师负责对5S、品质管理条例培训和重要工位产品质量现场培训及考核工作；工程部IE工程师负责对作业手法、操作安全、工艺流程培训及重要工位现场作业手法培训和考核工作；生产组长对新员工定岗和培训结束考核工作. 7.1.1.1 by Administrative Department is responsible for the training of managem