高中英语 Unit 3 Under the seaListening and speaking课件 人教新目标版选修7.ppt

listeningandspeaking 2 speaking writing 1 reading discussing page25 page26 1 reading discussing 1 beforeyoulisten readtheadvertisement page25 anddiscussthesequestions 1 whatcanyouexperienceonthistour 2 wouldyouliketogoon whataspectofthetourwouldyoulikebest 3 whenwouldyougetarefund 2 thesedialoguesbetweentouristsandatourguidetakeplaceafterawhalewatchingtour decidewhatthetouristswouldappreciate g andwhattheymightcomplainabout b answerkeyforexercise2 goodaspects 135badaspects 246order 431652 3 listenagain whenthetouristcomplained whatresultdidhe shewanttogetfromthetourguideandwhatwastheactualresult notstatedbythetouristalthoughshedidsayshewantedtospeaktothemanager notstatedalthoughthetouristprobablywouldnotgetanothertourorarefund afullrefund notstatedalthoughthetouristprobablywouldnotgetanothertourorarefund afullrefund arefundofhalfthefare dialogue1i msorrybut withthetour well itwas outside mytwokids 4 listentotheexpressionsthateachcustomerusedtomakehis hercomplaint completethesentences weweren tveryhappy sowetwecouldn tgo areverydisappointed dialogue21 yes thewhaleswereawesomebut 2 i msorrybut inowhavetomakeanotherairlinebookingandihavenoideawhetherthere llbeanyseatsavailable i mfeelingveryannoyed that snotgoodenough i dlikeafullrefund dialogue3excuseme thetour andwe d please 2 aswe revisitorstothisareaandwe releavingtomorrowmorning 3 well actually husbandandihadexpected likearefund i mafraidthat snogoodforus we dlikeafullrefund wasn twhatmy 5 listentothefirstdialogueandfillinthemissingwords thenreadthelinesaloud payingspecialattentiontostressandintonation tourguide i msorrybutwe theweatherandyou thewhales can t control did see angela well i mafraidthat snot i dliketotalktothemanager tourguide i msurethatwon t iknowhe ll withme the isthatyou whales good enough do you any agree fact did see good listeningtext complainingaboutawhalewatchingtour angela excuseme tourguide yes howcanihelpyou dialogue1 angela i msorrybutweweren tveryhappywiththetour tourguide oh whatwastheproblem angela well itwassowetwecouldn tgooutside iknowweheardthewhalesandsawthemonthevideocameraandthatwasgreat butwereallywantedtostandoutsideandwatchthewhalesfromthere mytwokidsareverydisappointed tourguide i msorrybutwecan tcontroltheweatherandyoudidseewhales angela well i mafraidthat snotgoodenough i dliketotalktothemanager tourguide i msurethatwon tdoyouanygood iknowhe llagreewithme thefactisthatyoudidseewhales fadeout tourguide goodbye ihopedyouenjoyedthetour sir andrew yes thewhaleswereawesomebuti mfeelingveryannoyed tourguide really inasurprisedvoice dialogue2 andrew yes yousee i vemissedmyflight ifi dknowntheboatwasgoingtobelateback iwouldn thavecome tourguide yes iunderstand butwehadaproblemwiththeboatatthelastminutethatweneededtofix thesafetyofourpassengersisveryimportanttous so i mafraidwecouldn tavoidstartinglate andrew yes butyoushould vecheckediftherewasanyonelikemewhoneededtobebackbymidday anyway i dlikearefund please tourguide well icanrefundhalfthefare andrew i msorrybutthat snotgoodenough inowhavetomakeanotherairlinebookingandihavenoideawhetherthere llbeanyseatsavailable i dlikeafullrefund tourguide well that snotuptomebuti llgoandtalktothemanager andrew thanks manager musictoindicateafewminutespassing mrlangton i mterriblysorrythatwe vecausedproblemsforyou ofcourse we llgiveyouafullrefund justcomeintotheofficewithme andrew thankyou dialogue3 sharon excuseme thetourwasn twhatmyhusbandandihadexpectedandwe dlikearefundplease tourguide youweren tsatisfiedwiththetour sharon well wereallylovedseeingthebirdlife andthedolphinsandseals butwesawonlyonewhaleandthatonewastoofarawaytoseeproperly andwereallycameonthetourtoseethewhales tourguide ahha isee itellyouwhat whydon tyouandyourhusbandcomebackforatouronanotherday freeofcharge ofcourse sharon i mafraidthat snogoodforusaswe revisitorstothisareaandwe releavingtomorrowmorning tourguide well inthatcase we llreturnhalfyourfares sharon well actually we dlikeafullrefund tourguide i msorry ifyoureadthebrochure wesaythatwe llrefundhalfthefare sharon ok thanks tourguide you rewelcome 2 speaking writing withyourpartner makeupdialoguesforthefollowingsituations useexpressionsliketheonesonthenextpage performthemforyourclass thenwritethemdown i msorrybut i mafraid that snotgoodenough i mfeelingannoyedwith unhappyabout unsatisfiedwith i mnothappyabout satisfiedwith i dlikea full refund please that snogoodforme youshoulddosomethingaboutit usefulexpressions youmissedyourflightbecauseyouthinkthatitwasnotannouncedovertheloudspeaker customer excusemebuti mfeelingveryannoyedbecausei vemissedmyflight i msureitwasn tannounced i vegottogettobeijingbytonight isthereanotherflighticangoon situations airlineofficial allourflightsareannounced sir madam buti llseeificanbookyouonanotherflight canyoushowmeyourticket customer sure airlineofficial i msorry buttherearen tanyseatsavailableontheflightstoday buticangetyouonaflightearlytomorrowmorning customer i msorrybutthat snotgoodenough i vegottogettobeijingtoday airlineofficial well there snothingicandoaboutit customer then i dlikearefundplease i llgowithanotherairline airlineofficial fine 2 thefishyouorderedtastesterrible complaintothemanageroftherestaurant customer excuseme waiter yes sir madam customer i mafraidthatthisfishiorderedtastesterrible waiter ohreally what stheproblemwithit customer itdoesn ttastefreshtome i dliketoordersomethingelse waiter well i llgoandtellthewaitertotakeyourorder custom