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E-mail 英文高手No. 1 首次寄發電子郵件Dear John, Test, test, test. Can you read me? Im finally wired! For the last several days I had a lot of trouble setting up my new computer, but I finally managed to tame it - sort of. Now Im sending you this e-mail via the Internet to see if Im doing OK. Will you please let me know as soon as you receive this e-mail? Thanks.Jack ChenNo. 2 謝謝你這麼快就回信Dear John,Thanks for replying to my e-mail so quickly. It was only 30 minutes ago that I posted my first e-mail, and I already have received your reply. Unbelievable! If it was snail mail, I would still be on my way back from the post office. You kept telling me about the virtues of going digital,and now I think I understand what you meant by that. Being able to exchange mail with someone thousands of miles away in 30 minutes or even less is simply amazing.Anyway, I just want to say thank you for the e-mail and letting me know that I was doing OK. Like you said, lets keep in touch - on-line!Jack ChenNo. 3 告知電子郵件以外的聯絡方法Dear Mr. Doe:Thank you for your e-mail. As you requested, Im pleased to inform you of my p-mail address, fax and phone numbers as follows:P-Mail: 76, Chang-an East Road, Taipei, Taiwan, ROC Fax: +886-2-1234-5678Voice: +886-2-2345-6789If you would like to talk to me directly on the phone, please call me at the above number after 7:00 p.m. Thank you.Sincerely,Jack ChenNo. 4 請教我安裝電子郵件軟體Will anyone out there teach me how to set up my e-mail program? Currently, Im using a freeware e-mail program running on Windows XP, but I want to switch to E-Mail Assistant (Ver. 2.0). Today I spent the whole day trying to set it up by myself, but I was just wasting my time. If you are willing to teach me how, please do so like you are talking to a ten-year old. Im not a computer whiz and I dont understand any of those geek codes like PPP, POP, FTP and so on. Thanks in advance.Yours, lost in CyberspaceNo. 5 很抱歉至今才回信,週日想和你碰個面Dear John,Sorry Im late in replying to your e-mail of Monday, April 1. Im still having some trouble with my new computer and I think I need your help again. Could you come over to my place this Sunday at around noon? Please CALL or FAX if not convenient; otherwise, Ill see you then. Bye for now.JackNo. 6 你是否寄錯地方了Received your e-mail this morning thanking Mr. Chi-Chen Wang for something hes done for you. Obviously, this mail was sent to me by mistake. My name is Jack Chen and I dont have a friend by the name of Mr. Kim Dae Jung. Kindly check your records, and resend the mail to where it belongs. FYI, my e-mail address is Will delete your e-mail from my incoming mail file unless I hear from you by tomorrow morning. Best regards,No. 7 將別人誤寄的電子郵件,再寄回去I received the following e-mail from you last night, and believe that you made an error in the address. .I took the liberty of deleting this mail from my incoming mail file, trusting that you still have the original on your disk. Best regards,No. 8 請告知新產品的詳細資訊Ive just read the news on your Web site that you plan to release your much awaited Internet browsing software, EZAccess 95, sometime around April this year.I wonder if I could have any further information about this new software. I am particularly interested to know whether this software can handle Chinese characters.Thank you for your attention. I look forward to hearing from you soon.Sincerely,Jack Chen (.tw)Taiwan Trade Co., Ltd.76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROC Fax: +886-2-2345-6789No. 9 請告知可否郵購書籍Dear Sir/Madam:I would like to know if you accept personal mail orders from Taiwan. If you do take orders, please let me know the charges for obtaining your latest publications catalog and send me order forms. I would also like to know if you accept payment by credit card.I look forward to hearing from you soon. Thank you.Sincerely yours,Jack Chen (.tw)Taiwan Trade Co., Ltd. 76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROC Fax: +886-2-2345-6789No. 10 我正在找一本書,不知貴店可有現貨Dear Sir/Madam:I have been looking for the novel entitled *Obasan*, by Joe Kogawa, for over a month now, and I am still unable to find it at any bookstore here in Taipei.Do you have this book in stock? If you do, please keep one copy for me and let me know the price of the book, as well as any incidental charges that may be required to ship it to Taiwan by air express. I would appreciate it very much if you would send me your reply by e-mail (.tw).Thank you for your time. I look forward to hearing from you soon.Sincerely yours, Jack ChenNo. 11 查詢目錄上的商品內容Today I received your mail-order catalog which I asked for in my previous e-mail of April 1, and I want to thank you very much for responding to my request so promptly.In looking over the catalog I came across several interesting CD-ROM programs, including TRANSwriter (Item No. B-998) and SuperOffice (Item No. B-995). But the catalog does not mention for which models of PC each of these CD-ROMs is designed. Not being a computer whiz, I dont know much about computers, but as far as I understand there are three major PC models (Mac, IBM and DOS/V), and a CD-ROM designed for one particular model cannot be used with other models.My computer is COMPAQ CDS 524, which is a DOS/V model, and I wonder whether EZLetter and PowerWriter will run on my machine. Your kind reply - or perhaps a little lecture on CD-ROM compatibility - will be greatly appreciated. Sincerely yours,Jack ChenNo. 12 請寄給我一份郵購目錄Dear Sir/Madam:I am interested in purchasing your latest mail order catalog, and would like to know the cost, including the postage to Taiwan. I hope to hear from you soon. Thank you. Sincerely yours, Jack Chen (.tw)Taiwan Trade Co., Ltd.76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROC Fax: +886-2-2345-6789No. 13 目錄將另外寄送給您Dear Mr. Chen:Thank you for your e-mail. As you requested, I will send you a copy of our free mail-order catalog via airmail tomorrow. If you have any specific questions, please let me know at any time.Thank you again for your interest in our products. We look forward to receiving your first order in the near future. Sincerely,John Doe, ManagerMail Order DepartmentEast & West, IncNo. 14 我要訂購Dear Sir/Madam:With reference to your 2004 mail-order catalog, I would like to order one each of the following CD-ROMS:=TRANSwriter (Item No. B-998, $120.50)=SuperOffice (Item No. B-995, $140.50)I understand you accept orders on a COD basis, but if this does not apply to orders from outside the U.S., please let me know immediately by e-mail. Otherwise, I look forward to receiving the CD-ROMs as soon as possible. Also, I would appreciate it if you would ship them by FedEx. Thank you.Sincerely,Jack Chen (.tw)Taiwan Trade Co., Ltd.76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROC Fax:+886-2-2345-6789No. 15 謝謝您的訂購Dear Mr. Chen:Im writing to confirm your order placed via e-mail on April 1 for one each of the following:=TRANSwriter (Item No. B-998, $120.50)=SuperOffice (Item No. B-995, $140.50)As you requested, the order will be shipped via FedEx on a COD basis at the current exchange rate of $1 to NT34. I believe youll receive the CD-ROMs in about two weeks from today. Thank you for your order, and I hope youll enjoy our state-of-the-art CD-ROM software.Sincerely yours,John Doe, ManagerMail Order DepartmentEast & West, Inc.No. 16 大量訂購可否打折Dear Mr. Doe:Thank you very much for your quotation of May 20 for the merchandise we inquired about in our previous e-mail of April 1. As you may know, however, the market is highly competitive, and the lowest possible prices are essential. Before placing an order with you, therefore, we would like to ask if it is possible for you to make a price concession and, if so, please also let us know on what terms the concession is available. We would appreciate your kind consideration, and hope to receive your favorable reply at your earliest convenience. Sincerely yours,Jack ChenTaiwan Trade Co., Ltd.No. 17 我想取消訂單Dear Sir/Madam:This morning we placed an order for 20 units each of the following vintage wristwatches via your on-line shopping Web site: Model AW-5 (Catalog No. 7P5009)Model VC-7 (Catalog No. 7P4080)Model MC-9 (Catalog No. 7P3500)However, we would like to cancel this order due to the customers cancellation. We are very sorry to inconvenience you and hope you will accept our sincere apologies, but request that you give this urgent cancellation your immediate attention. Thank you for your understanding.Sincerely yours,George LeeVintage Collection, Inc.e-mail: .twFax: +886-2-2345-6789No. 18 感謝貴公司迅速處理我的訂單To whom it may concern:I am writing to express my deepest appreciation for your prompt handling of my order.I placed a rush order for several books on April 1 asking for delivery to be made by April 15. Well, your company and its employees were so efficient that all the books I ordered arrived here on the 13th! I really do appreciate the trouble you took to meet my request and the special attention you gave to my order.Please convey my thanks to all the staff involved - they certainly did an excellent job.Best regards,Jack ChenNo. 19 我在網路上訂購的商品,至今尚未收到Dear Sir/Madam:I still have not received the following software I ordered FIVE weeks ago on April 1 via your on-line shopping Web site.=EZLetter (Item No. B-126, $89.50)=PowerWriter (Item No. E-356, $120.00)Please check your records, and send them to me asap. Thank you.Best regards,Jack Chen (.tw)No. 20 本公司訂購的商品,至今尚未收到Dear Sir/Madam:We have not yet received the merchandise which we ordered on April 1 and was due to be delivered by April 30. We did state quite clearly on our order form that we needed this delivery on or before that date, and we are already having problems with unhappy customers.As you understand, late deliveries affect our sales most adversely. Please look into this matter and, if you have not already done so, effect immediate delivery. Thank you.Yours most annoyed,Jack ChenTaiwan Trade Co., Ltd.No. 21 收到的商品和訂購的不符Dear Sir/Madam:On April 1 I ordered EZLetter (Item No. B-126, $89.50) from you via your on-line shopping Web site. Well, what I received today was EZWriter (Item No. B-129) and this is NOT what I ordered.I believe this is due to a clerical error on your part, and I want you to check your records and send me *EZLetter* asap. In the meantime, please let me know what should I do with the software I did not order. Do you want me to send it back to you COD? Your prompt reply appreciated.Best regards,Jack Chen (.tw)No. 22 已收到訂購的軟體,但產品有瑕疵On April 30 I received EZLetter and PowerWriter, which I ordered via your on-line shopping Web site.EZLetter is running smoothly on my computer and Im very pleased with it. However, Im experiencing a lot of trouble with PowerWriter. It hangs up VERY often while in operation for no apparent reason, and I can no longer afford the interruptions and irritation caused by constant hang-ups.There obviously is something wrong with this software, considering that EZLetter is running OK under the same PC environment. I believe that Im entitled to a replacement, but please let me know what you would propose to do about this matter. Your prompt reply will be most appreciated. Thank you.Jack Chen (.tw)No. 23 為延遲交貨而致歉Dear Mr. Chen:Thank you for your e-mail reminder about the overdue delivery of your EZLetter (Item No. B-126) and PowerWriter (Item No. E-356). Because of an unusually heavy demand for these two products, were temporarily out of stock, but everything possible is being done to ensure that you receive the delivery ASAP. We apologize for the delay, and hope that it doesnt inconvenience you too much.Sincerely yours,John Doe, ManagerMail Order DepartmentEast & West, Inc.No. 24 我們將為您更換商品Dear Mr. Chen:We were sorry to receive your e-mail informing us that you are having some technical trouble with our PowerWriter.So far, we havent heard of any similar problem with this particular software from other users. Nevertheless, we have already arranged for a replacement to be sent to you so that you can fully appreciate our state-of-the-art software. In the meantime, will you please send your copy of the software back for us to inspect?Thank you for bringing the matter to our attention.Sincerely yours,John Doe, ManagerMail Order DepartmentEast & West, Inc.No. 25 請寄給我國際會議的詳細資料及報名表Dear Sir/Madam:I understand that you are sponsoring the above conference to be held in Hawaii from April 1 to 5.I am very interested in this conference and would like to attend it. Please send me detailed information on the conference along with an application form. For your information, my p-mail address is as follows:c/o National Institute for Information Sciences28, Hsin-shen Road, 116,Taipei, Taiwan, ROCYour prompt reply will be much appreciated. Thank you.Sincerely yours,Jack Chen (.tw)No. 26 能否寄給我一份論文影本Dear Dr. Hayes:I was very interested to read your article, The Growing Inaccessibility of Science, which appeared in Nature (Volume 356, April 2004, pp.739740). It seems to me, however, that the article was more or less a synopsis of what I presume to be a considerably more detailed research paper. I would be most grateful to you, therefore, if you would send me a full copy of the original paper.Hoping that this will not cause you too much trouble, I look forward to hearing from you at your earliest convenience. Thank you.Sincerely yours,Jack Chen (.tw)Taiwan Trade Co., Ltd. 76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROC Fax: +886-2-2345-6789No. 27 寄上您要的論文影本Dear Mr. Chen:Thank you for your e-mail. As you requested, Ill be sending you a copy of my paper, Basic Concepts and Models for Intercultural Communication via airmail this afternoon. Hope youll find it of some help in writing your new book. If possible, Id very much like to read the book for myself when it is completed. Also, if theres anything else I can do for you in this regard, please feel free to contact me again at any time. I wish you the best of luck with your new book! Best regards,John DoeNo. 28 我將寄上一份資料,請立即支付費用Dear Mr. Chen:I have received your e-mail requesting one full copy of the 2004 Annual Report on the State of Science and Technology (550 pages, with attachments).Please note that we usually require payment of necessary expenses before sending out the document you requested. Considering the urgency you stated in your e-mail, however, I will send it out by airmail in good faith that I will receive payment from you at a later date. The fee for the requested document is U.S. $30.50 ($20.00 for the report, plus $10.50 for postage). Would you please mail this fee directly to me at your earliest convenience.If you have any questions regarding the above, please contact me at my office. Thank you.Sincerely,Karen PowellOffice of the DirectorU.S. Academy of ScienceNo. 29 我索取的資料尚未收到Dear Sir/Madam:Last month I wrote you to send me a copy of your free booklet, Secrets of Successful Management. Unfortunately, the booklet has not arrived yet and I would like to have it for a report Im preparing. I would really appreciate it if you could send me the booklet as soon as possible. Thank you for your prompt action in this matter.Sincerely,Jack Chen (.tw)Taiwan Trade Co., Ltd.76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROC Fax:+886-2-2345-6789No. 30 很抱歉,您索取的資料無法寄送Dear Mr. Doe:I have received your e-mail dated April 1 requesting reprints of our company magazine, Crossroads.Im sorry to inform you that company policy does not allow for non-TWT employees to receive our in-house publication. Crossroads often contains confidential information that we believe should be restricted to TWT personnel only.Again, Im sorry to disappoint you, but I hope you will kindly understand our position in this matter.Best regards,Jack ChenTaiwan Trade Co., Ltd.No. 31 因資料遺失,煩請再寄上一份Dear Mr. Doe:About a month ago, I ordered and received a copy of your free booklet, ABCs of E-Mail Writing. It has been really helpful to me, and to my colleagues as well. Unfortunately, however, it now appears to have been mislaid and a thorough search has not recovered it.Do you think you could possibly send me a replacement copy? This time I do promise to take better care, even if it means putting a padlock on it! I would appreciate your kindest understanding in this matter and hope to be able to receive the booklet soon.Jack Chen (.tw)Taiwan Trade Co., Ltd.76, Sec. 2, Tung-hua South Road, Taipei, Taiwan, ROC Fax:+886-2-2345-6789No. 32 我們有份問卷,想請您提供理想的受訪人選Dear Dr. Jordan:I am currently working on a Chinese language textbook for foreigners on behalf of the National Institute for Cultural Promotion of Chinese. In order to obtain the necessary information for the textbook, I have developed a questionnaire (see the attached file) which I wo

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