磁带机维护手册.doc

IBM磁带机及磁带库日常工作手册IBM全球服务（中国）有限公司第一章：日常基本问题的处理3磁带卡在磁带机里不能够弹出：3磁带有关的故障：4磁带机读/写有关的故障：5磁带机和主机连接的问题：5第二章：磁带机（库）相关的信息：8LTO和3592磁带机最新的微码信息：8LTO磁带机的数字信息（SCD code）83580磁带机（TS22x0、TS23x0）93581磁带库（L13、H13、L17、H17、L23、L23）93581 2U磁带库（L28、L38、L3H、F28、F38、F3H）103583磁带库113584磁带库123573 LTO磁带库（TS3100、TS3200）133576 LTO 磁带库（TS3310）133590 磁带驱动器（Bxx、Exx、Hxx）14第三章：相关数据的收集17附录A：LTO和3592磁带机微码详细信息。18附录B：LTO的SCD code详细说明。45第一章：日常基本问题的处理磁带卡在磁带机里不能够弹出：1在磁带使用之前检查磁带引导针的位置：在新磁带使用之前，应该检查所有LTO或3592磁带的引导针。确保它在正确的位置。如果发现其位置不正确，应该将其调整倒正确的位置（如下图）。可以使用人工卷带工具（P/N LTO=08L9129 3592=18P888）来调整。具体操作步骤，可以参照TS2340 3580 L43S43 Setup Operator Service Guide GC27-2103中的第4章的：Using Ultrium Media -Repositioning or Reattaching a Leader Pin.。 Have a PFE version of Library code- 6.11.0001 for Multipath- 3.42.0002 for Non-Multipath = Picker powers down after 10 minutes of inactivity , On the first Library motion command, picker powers back up and continues with the command request3) Check that all 3583 magazine 6-packs are revision B - P/N 19P4529 magazines, Revision A or B is printed on rear magazines. Remove each mag and check that Rev-B should be stamped on rear of each magazine. Please check to see if ground wire is connected between picker control board and frame. Please try to manually PUT and GET customers cartridges from all slots. 4) If you have picker GET failure from LTO-1 drive, please install drive clips 3584 ECA009. (Retain tip H021381, P/N 18P7835 )5) ASAP Collect library log data. Monitor SHOWPOS to see if the exact slot/s having issues can be identified. Also collect PERR and PLOG6) Remove top cover from 3583 to carefully observe picker movements and actions following a door open/closed operation. Use the 3583 MI Chapter 9. Service Procedures section Observing Library Robotics for reference details.7) Check Y-axis for any binds by moving it up and down. The binding can be between picker assembly and Y shaft. If any binds exist, replace appropriate FRU. Repeat SAC 81 ? Replace Y-axis motor assembly. Replace power distribution board. Replace Y-axis drive belt. 8) If SAC 73 or picker finger issues are suspected, then from the SAC 73 section of the MI . Run Grip finger diagnostics (Main Menu More Service Library Diags Fingers Step Open/Close): Only if diagnostic failed: replace Picker Carriage Assembly P/N 18P7450. If diagnostic passed, retry it several times. If it fails during successive retries or if intermittent failures continue to occur during normal operations, replace the Picker Carriage Assembly P/N 18P7450. Always replace Picker Carriage Arm Assm (not just picker - but the Picker Carriage Assembly this includes picker + board + carrier bearing . - part number 18P7450) 9) 3583 S/N prior to 78-16127. SAC 73 00 or 81 00 if a PUT or GET failure occurs at column 4 and/or 5, please install column magazine spacer kit 10) To reproduce the failure or verify the fix, please remove 3583 top cover & run a long DEMO test from the 3583 operator panel. Use the 3583 MI Chapter 9. Service Procedures section Observing Library Robotics for reference details 11) Run “unlearn and then “calibrate 300 from library serial port, Follow command line calibrate 300 support procedure ; Error still occurring - replace Y-axis motor and belt ; Replace Picker Carriage ASSM - part number 18P7450.12) If the situation is critical, Install laptop on back of 3583 and run a command line library trace with session capture from 3583 serial. This may need to run for days/weeks to trace a failure event.2. 检查并确认3581磁带库德微码是最新推荐使用的版本：Multipath /tape/tapetec.nsf/pages/3583MpathSinglepath /tape/tapetec.nsf/pages/3583Spath3. 使用ITDT工具进行诊断和微码升级4. 隔离是否是由于磁带的故障导致的问题：参照第一章的有关磁带的故障诊断方法。5. 隔离是否是磁带机硬件的故障尝试对同一盘磁带在其他的磁带机上进行读/写操作。6. 对磁带机做基本的诊断：使用ITDT工具进行诊断如果诊断测试是通过的，而故障依然存在，这时不要马上更换磁带机，请向你的上一级技术支持（CAG或TSG）寻求帮助。同时收集相应得数据。3584磁带库1. 3584磁带库的Universal Gripper Assembly如果没有物理上的顺坏，不需要更换：Library Firmware should be updated + potential library re-calibratrion prior to any non damaged gripper replacement. The library code should get updated along with any damaged Gripper replacement. ALMS libraries - a minimum library code level of 8150 should be installed to resolve gripper reliability & collision detection.Libraries with ALMS feature disabled - a minimum library code level of 7363 should be installed to resolve gripper reliability & collision detection2.3573 LTO磁带库（TS3100、TS3200）1. 670版本的微码能够解决以太网和磁带hung的问题。2. 2008年4季度的微码将解决和多关于磁带加密的问题。3. 确保3573的微码是最新的版本：通过IBM的RMSS weblink查找：/tape/tapetec.nsf/pages/opensystems/tape/tapetec.nsf/pages/codematrix通过Intranet或Internet下载3573的微码：/systems/support/supportsite.wss/selectproduct?brandind=5000034&familyind=0&oldbrand=0&oldfamily=0&oldtype=0&taskind=2&psid=ap/support/docview.wss?rs=1154&context=STCZU45&dc=D420&uid=ssg1S4000497&loc=en_US&cs=utf-8&lang=en4. 通过使用ITDT的工具测试诊断和相应的微码升级工作ITDT工具的下载和使用参照前一章节。5. 隔离是否是由于磁带的故障导致的问题：参照第一章的有关磁带的故障诊断方法。6. 隔离是否是磁带机硬件的故障尝试对同一盘磁带在其他的磁带机上进行读/写操作。7. 3573基本数据收集：LCD: Error Code detailsFrom Eth Web interface :Service Library - view logsService Library - view drive logsService Library - save drive dumpOn a 3573 there is no WEB / GUI library log collection tool for the client. They have to telnet into the 3573 and run the FLMON DPA command and collect CLI output from the telnet session.3576 LTO 磁带库（TS3310）1. 使用500G和82F0的微码版本，可以解决很多加密和磁带机相关的问题。2. 确保3576的微码是最新的版本：通过IBM的RMSS weblink查找：/tape/tapetec.nsf/pages/opensystems/tape/tapetec.nsf/pages/codematrix通过Intranet或Internet下载3580的微码：/systems/support/supportsite.wss/selectproduct?brandind=5000034&familyind=0&oldbrand=0&oldfamily=0&oldtype=0&taskind=2&psid=ap/support/docview.wss?rs=1140&context=STCXRHW&dc=D420&q1=ssg1*&uid=ssg1S4000445&loc=en_US&cs=utf-8&lang=en3. 3576磁带机清洗所产生的问题：ASC/ASCQ 3BA0禁止使用有CLNxxxL1标签的清洗带在LTO4的磁带机中使用。如果需要清洗，使用没有L1标签的“universal cleaning cartridge”进行清洗。可以使用CLNxxxL4或CLNxxx的清洗带清洗。4. 3576磁带库不能在iSeries的主机上被识别：参照第一章的四、7节5. 3576 L5B报T020、T007、T083的错误：3576磁带库在校准I/O station（0，6 location）时，报T007、T083的错误。原因：The Picker Locking mechanism (slide The Picker Locking mechanism (slide out metal lever) was left sticking out in the aisle.3590 磁带驱动器（Bxx、Exx、Hxx）1. 3590磁带机最新推荐的微码版本：3590-Hxx and 3590 Exx and Common cardpack F_2FB3590-Bxx non Ultra SCSI cardpack A_5933590-Bxx Ultra SCSI cardpack B_93C2. 更换HGA的问题：在任何更换HGA之前请先更换HGA brush或作extended clean HGA。更换下来的退旧的备件请将新备件上桔黄色的磁头保护的夹子夹到退旧的备件上，同时，所有的电缆请保护好。这样更换下来的备件可以被维修后再次被使用。3. 如何做extended clean：在3590的操作面板上将磁带机置于“CE offline”的模式。Select Config/Install - Select DRV Options - Select Enab Extended Cln - Wrench to back out to Operator mode. The next cleaning cartridge - and ONLY the next cleaning cartridge - loaded on the drive elected to perform an extended cleaning will run for about 50-80 minutes without unloading.4. 读/写错误，FID F6，FSC 7038报错信息。产生读/写错误的原因通常是由于HGA brush顺坏、没有按时清洗磁带机和没有按时PM所导致。最新的3590的微码将磁带机的清洗时间间隔有300GB减少到150GB。FSC7036是由于磁带机的使用而需要清洗。FSC7038是由于读/写错误而要求清洗。1) Upgrade code to F_2FB or B_93C or A_5932) Review the drive error logs from the 3590 drive Operator panel, list down all FID/FSCs, clear the error logs. 3) Use lint free gloves when PM-ing 3590 drives - P/N 0461621, do not touch the tape path with bare hands, even if they are clean.4) Replace HGA brush assembly P/N 35L1569. 5) Check brush has a firm and level contact with 3590 HGA6) Whilst the cleaning arm is removed for brush replacement, clean the tape path with slightly water moistened lint free cloth. I would recommend leaving the tape guides in place as removing and replacing them can damage the HGA if your not very careful. Cleaning of the two HGA D air bearings can still be done with these guides in place. Also clean the inside of the Machine reel hub, the tension transducer, decoupler . 7) Do not touch the surface of actual HGA head with the cleaning cloth.8) Run a normal Clean tape mount twice. Use account SSR cleaning tape or new cleaning tape ! Ensure the usage dots on top of the SSR Cleaner tape are filled in with each use, we must ensure that at least the SSRs clean cart is doing a good job. Clean cart P/N 05H7540.9) Check for visible debris on HGA, do not remove - allow Extended clean to remove any debris10) Use the 3590 drive MI procedure for FID D4 and do all of the documented steps including operator panel FRU replace menu - Tape Path Repaired to clear the SARS and then the End Call procedure11) Use 3590 MI to run Vacuum check/adjustment Measurement and Adjustment of Pneumatic System 12) After completing Pneumatic system use the mounted CE cart (known good media hopefully) to run drive R/W diagnostics. If the client used K tape you should use a K tape for the Read/Write diagnostic13) Listen for noisy