making a phone call课件.ppt

Makingaphonecall 1 Lead in Games DailthephoneNo 2 Video 1 WhoisBrownwanttospeakto 2 WhereisMrthomas 3 Whenistheoriginalappointmenttime 1 Answeringthephone Goodmorning afternoon evening ABCcompany MayIhelpyou Who scalling speaking please 2 Askforsomeone CouldIspeaktoCandy please I dliketospeaktoCandy please CouldyouputmethroughtoCandy please 3 Puttingsomeoneonhold Onemoment please I llseeifMrRobertisavailable Couldyouholdonamoment 4 Thepersonwantedisnotavailable I mafraidMissCandyisnotavaibleatthemoment CanItakeamessage I mafraidMr Robertisn tintoday CanIgivehimamessage 5 Ringingoff Ilookforwardtomeetingyousoon Thankyouverymuchforcalling phoning 1 请稍等Onemoment please Holdon please 2 对不起 现在不在办公室 Iamsorry isnotintheofficenow Sorry justlefttheoffice 3 对不起 正在开会Iamsorry isinameeting4 对不起 正在占线Sorry his herlineisbusy 5 请问您贵姓 Whoisspeaking please 6 您想留言吗 Wouldyouliketoleaveamessage 7 您可以过 分钟再打Wouldyoucallher himabout minutes hourlater 8 对不起我没听懂 您能再讲一次 您能讲慢一些吗 Pardon Ididnotgetyou Wouldyousayitagainplease Wouldyouspeakslowlyplease 9 您能拼一下您的名字吗 Howtospellyourname please 10 谢谢您的电话 再见Thanksforcalling byebye 11 没关系 当对方表示感谢时 Youarewelcome Messages LeavingaMessage IntroductionHello thisisKen Hello MynameisKenBeare moreformal StatethetimeofdayandyourreasonforcallingIt steninthemorning I mphoning calling ringing tofindoutif toseeif toletyouknowthat totellyouthat MakearequestCouldyoucall ring telephone meback Wouldyoumind LeaveyourtelephonenumberMynumberis Youcanreachmeat Callmeat FinishThanksalot bye I lltalktoyoulater bye Here sanexampleofmessageKen Hello thisisKen It saboutnoonandI mcallingtoseeifyouwouldliketogotothemypartyonFriday Couldyoucallmeback Youcanreachmeat367 8925untilfivethisafternoon I lltalktoyoulater bye Homework1 LeaveamessagetoCandy toaskhertohavedinnerwithyouatGuangzhouRestaurantatsixo clock Yourtelepho