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1. Executives or managers who coach, advise, and encourage employees of lesser rank are called . 培训、建议和鼓励员工的管理者被称为 。A. protgsB. teachersC. mentors 导师D. role models2. As an appraiser, you should try to do all of the following except .作为评价人员,应该尽量做到以下几点,除了 。A. minimize criticismB. change the person, not the behavior 改变人,而不改变行为。C. focus on solving problemsD. be supportive3. Individuals working internationally need to know as much as possible about all of the following host-country characteristics except .在国外工作需要尽量了解以下各项海外国家的情况,除了 。A. social and business etiquetteB. cultural values and prioritiesC. political structure and current playersD. cultural trends 文化趋势4. Questions contained in structured job interviews should be based on . 结构化面试的问题是建立在 上。A. job analysis 工作分析B. job designC. job specializationD. job utilization5. Outplacement services are . 重新谋职主要是 。A.useful methods of attracting individuals into a careerB.designed to help terminated employees find a job elsewhere为帮助被解雇员工找到新的工作而设计C.rarely given to executive employeesD.vital parts of any career management system6. Which of the following is not a core skill that is critical for success abroad? .下列哪项不是对于海外成功而言至关重要的核心技能?A. physical fitness and mental maturityB. effective delegatory skills 有效的委托技能C. prudent decision-making skillsD. cultural adaptability7. If your primary objective for a performance appraisal is to give employees developmental feedback, which of the following appraisal methods should you use? .如果绩效评估的主要目的是提供员工发展性的反馈,你会采用以下那种评估方式?A. trait methodB. results methodC. behavior method 行为方式D. attitudinal method8. Compensation programs that compensate employees for the knowledge they possess are known as . 根据知识水平给予报酬的薪酬计划是以下哪项?A. skill-based pay plans 技能工资计划B. performance-based pay plansC. merit-based pay plansD. seniority-based pay plans9. To implement a successful program in basic and remedial training, managers should do all of the following except . 实施一项成功的培训计划,管理者应该做到以下几点,除了。A.explain to employees why training will help them in their jobsB.use a classroom-oriented approach so employees learn by lectures采用在教室里演讲的方式向员工授课C.provide feedback on employees progressD.relate the training to the employees goals10. Which of the following is not true of self-ratings of performance? .对自我评价说法不正确的是 。A. They are beneficial when managers seek to increase the employees involvement in the review processB. Critics argue that self-ratings are more lenientC. Research has shown that self-ratings are as valid as, if not more valid than, test scoresD. They are free of most biases that other rating sources may have自我评价不存在偏见,而其他方式可能存在11. Performance appraisal methods can be broadly classified as either , , or approaches. 绩效评估的方式包括 、 或者 。A. trait, behavioral, judgmentalB. trait, behavioral, results 特性、行为、结果C. behavioral, judgmental, resultsD. behavioral, judgmental, attitudinal12.The area from which employers obtain certain types of workers from within the organization is known as the . 组织内部提供某种类型的员工,属于那种来源 。A. internal labor market 内部劳动力市场 B. regional labor marketC. recruiting area D. external labor marke13. Coaching is a technique that can be used to develop individual skills, knowledge, and attitudes. 指导是一项 技术,可以发展个人技能,知识和态度。A. on-the-job 在职培训B. off-the-jobC. web-based trainingD.classroom training14. The primary reason why organizations train new employees is to . 对新员工进行培训的主要目的是 。A.increase their knowledge, skill, and ability level 提高他们的知识、技能和能力水平B.help trainees achieve personal career goalsC.comply with government regulationsD.improve the work environment15. The HR department in an overseas unit must be particularly responsive to all of the following environments except . 人力资源部必须对以下几个方面有显著影响,除了 。A. political B. culturalC. technological 技术D. legal16. Which of the following is not a primary impact that technology has had on HRM? .下列哪项不是技术对于人力资源管理的主要影响?A. It has altered the methods of collecting employment information.B. It has speed up the processing of employment data.C. It has diminished the role of supervisors in managing employees. 削弱了在管理员工方面的价值D. It has improved the processes of internal and external communications.17. Which management group has primary responsibility for the development of disciplinary policies and procedures? . 哪个管理部门对规章制度的发展起主要责任?A. the legal departmentB. top-level managementC. the HR department 人力资源部D. middle management18. To create a more flexible pool of employees, managers might most likely . 为建立更灵活的员工储备,管理者最可能选择哪种薪酬计划?A. rely on job-based pay structuresB. rely on skill-based pay structures 依靠技能的工资结构C. implement a gainsharing incentive systemD. implement an employee stock ownership plan19. Which of the following does not alter the nature of jobs and the requirements of individuals needed to successfully perform these jobs? . 以下哪种情况不会改变工作的性质和要求?A. downsizingB. adoption of teamsC. stable growth in product demand 产品需求稳定发展D. global change20. Wage survey data will normally be collected with the use of . 我们经常从哪些岗位收集薪水调查数据?A. low-rated jobsB. key jobs 关键岗位C. high-rated jobsD. strategic jobs21. When setting performance measures for incentive systems, we can say that the best measures are .当要建立激励系统的绩效测量时,怎样的测量是最好的?A. quantitative, simple to understand, and show a clear relationship between output and reward量化的、简单易懂的、产出和报酬关系明确的。B. qualitative, flexible, and create competition between employeesC. those that allow employers to “ratchet up ” standards and base rewards on qualitative standardsD. those that reduce administrative costs, determine rewards based only on quantity, and reward only exceptional employees22. To facilitate an egalitarian environment, which of the following HR practices should managers implement? .为促进平等的环境,HR部门管理者应该采取什么做法?A. team-based trainingB. HRIS technologiesC. profit sharing 利润分享D. team-based selection23. If a job analyst doubt the accuracy of information provided by employees, he or she should . 如果一个工作分析者怀疑员工信息的准确度,他/她应该 。A. challenge the employees with their false statementsB. report them to their supervisorsC. turn the task of job analysis over to someone with more HRM experienceD. obtain additional information from them or from their supervisors 从员工或员工主管那里获得补充的信息24. Reasons for not hiring from within include all of the following except .除了 ,其他几项均是组织不进行内部招聘的原因。A. motivational concerns 出于激励的考虑 B. lack of qualified internal candidatesC. a need for new ideas D. the risk of “employee cloning ”25. Which of the following is an example of a well-written performance standard? .下列选项中哪一个是表达良好的绩效衡量标准?A. Desk clerks are expected to check out approximately fifteen customers every half-hour办公人员应该在每半小时内为15位客人办理手续B. Customer service representatives should be energetic and pleasant to customersC. Resident dorm advisers should be easily accessible to studentsD. Police should respond to a call within a short period of time26. In the development of a factor comparison scale, key jobs are normally ranked against all of the following factors except . 在因素比较法的发展过程中,关键岗位通常根据以下项排序,除了 。A. skill B. performance 绩效C. mental effort D. responsibility27. An incentive plan is more likely to succeed in an organization when all of the following are true except . 当以下几项为真时,激励计划最可能在企业中成功实施,除了 。A. employees morale is highB. employees believe they are being treated fairlyC. there is harmony between employees and managementD. employees believe that incentive payment are deferred 员工觉得激励奖金被延期发放28. If you were developing a performance appraisal system for individuals on international assignments, it would be best to base individuals appraisals on information from .在国际项目上发展个人绩效评估系统,最好要基于源自哪里的个人评价信息?A. host-country evaluationsB. home-country evaluationsC. both home- and host-country evaluations 他自己的国家和他海外工作的国家D. peer evaluations29. Human capital of a firm include the following except . 人力资本不包括 。A. the knowledge of a firms workersB. skills of a firms workersC. the expertise of a firms workersD. the behavior of a firms workers 公司员工的行为30. In general, in recent years the role of people in a determining a firms competitive advantage has . 总体来说,近年来人在决定企业竞争优势中的作用 。A. decreased in importance in manufacturing firms but increased in service firmsB. increased in importance in service firms but decreased in manufacturing firmsC.increased in importance in both service and manufacturing firms 在服务型及制造型企业越来越重要D.decreased in importance in both service and manufacturing firms31. Objectives accomplished through job analysis include all of the following except . 通过工作分析实现以下的目标,除了 。A. establishing the job-relatedness of selection requirementsB. determining the relative worth of a jobC. eliminating discrepancies between internal wage rates and market rates 消除内部工资与市场工资的差异D. proving criteria for evaluating the performance of an employee32. 360-degree feedback might be used for the following except . 360度反馈不适用于 。A. personal developmentB. appraisalC. payD. recruitment 招募33. Employees who are coached, advised, and encouraged by employers of greater rank are known as . 接受培训、建议和鼓励的员工被称为 。A. fast-trackersB. organizational studentsC. mentorsD. protgs 学徒34. Which of the following isnt a form of performance-based compensation? . 下列薪资不是根据绩效来支付的是 。A. piece-rate B. profit-sharingC. minimum wage 最低工资 D. lump-sum bonuses35. Advantage of employee stock ownership plans (ESOPs)include all of the following except . 下列不是员工股权计划优势的是 。A. employers are able to provide retirement benefits to employees at a relatively low costB. the employees pensions are less vulnerable due to diversification因多样性员工的养老金受影响较小C. ESOPs can increase employees pride of ownershipD. ESOPs can provide an incentive for employees to increase productivity36. Lee, a new supervisor, wants to correctly document the poor performance of an employee. Which of the following would he not have to do? . 李,一个新主管,他想记录员工的不好的绩效,以下哪项他不必做 。A. perform a current performance appraisal of the employee 完成员工目前的绩效评估。B. note the date, time, and location of the misconductC. record the consequences of the employees action on the work unitD. list the negative behavior exhibited by the employee37. All of the following benefits are realized by aligning employee rewards with performance except .通过将报酬与绩效相吻合可以实现以下好处,除了 。A. employees will share the gains that result from any performance improvementB. employees will pursue outcomes that beneficial to themselves员工们将追求对他们有利的结果C. employees will perceive a greater degree of fairnessD. employees may go out of their way to help the organization38. Staffing the organization, designing jobs and teams, developing skillful employees, identifying approaches for improving employee performance, and other “HRM” issues are duties typically reserved for . 配置人员、设计工作、组织团队、开发员工技能、确定提高员工绩效的方法和其他的人力资源管理事务应由 负责。A. HR managersB. line managersC. HR and line managers 人力资源和直线经理D. top executives39. Job analysis is called the cornerstone of HRM because . 工作分析被称为人力资源管理的基础是因为 。A. the information obtained is proactiveB. it is the first job given to new HRM employeesC. the information it collects serve so many HRM functions 为人力资源管理各项职能服务而收集的大量资料D. it is required by law40. During the selection procedure, an applicant may be rejected . 在甄选过程中,应聘者可能在 阶段被淘汰。A. after the preliminary interviewB. after completing the application blankC. after selection test results are receivedD at any step in the procedure 过程中的任一阶段41. Which type of training allows students to get real-world experience in organizations while still receiving college credit? . 怎样的培训可以让学生积累实际工作经验并获得大学学分?A. vestibule trainingB. apprenticeship trainingC. internships 实习D. college training42. Self- appraisals are best for . 自我评价对 最好。A. administrative purposes B. developmental purposes 发展的目的C. promotional purposes D. regulatory purposes43. An employer wishing to set up the job classification system of job evaluation would have to . 想为工作评估建立工作分类系统,老板必须 。A. establish a point plan to evaluate all jobsB. rank jobs according to the beliefs of committee membersC. describe job grades with increasing amount of responsibility, skill, knowledge, or ability 描述工作等级,包括责任,技能,知识和能力。D. evaluate jobs with the use of a job evaluation scale44. When a combination salary and commission plan is used to compensate sales employees, the percentage of cash compensation paid in commission is called .对销售人员实施工资和佣金相结合的计划,支付的现金佣金百分比被称为 。A. a bonusB. a lump-sum bonusC. an incentive 激励D. leverage45. To enhance the degree of rareness in employee skill and abilities, organizations should develop competencies in their employees that . 为提高员工技能的稀缺性,组织应该如何发展员工的能力。A. can be transferred to other organizationsB. can be duplicated C. provide generic skills that are widely valuedD. are not equally available in the labor market 在劳动力市场不是同样存在的技能46. Sometimes organizations provide services to terminated employees that help them bridge the gap between their old position and a new job. These services are known as .一些组织帮助解决被解雇员工从旧岗位到新岗位的过渡,这项服务被称为 。A. downsizing programsB. “headhunting” assistance programsC. outplacement assistance 重新谋职帮助D. employee assistance programs(EAPs)47. Organizations like to hire older workers because . 组织喜欢聘用老员工是因为 。A. they have proven employment experience 他们有更多的工作经验B. they learn fasterC. they have better safety recordsD. they do not require medical benefits48. When determining where training emphasis should be placed, an examination of the goals, resources, and environment of the organization is known as .在明确强调培训重点时,对企业目标、资源和环境的考察被称为 。A. task analysis B. organization analysis 组织分析C. resource analysis D. skills analysis49. While a career development program requires special processes and techniques, a basic requirement is . 事业发展计划需要特殊的过程和技术,其基本需求是 。A. task analysisB. role modelingC. management support 管理层的支持D. a promotion policy50. The worth and compensation of a job should depend on all of the following except . 下列哪项不是工作价值和薪酬的决定因素。A. the conditions and hazards under which the work is performedB. the skill and effort the job requiresC. the amount of responsibility involvedD. the gender of the employees 员工的性别51. Regardless of the selection methods used, it is essential that the selection procedure be . 不管用那种甄选方法,它在甄选过程中都必须 。A. lengthy and thoroughB. quick and efficientC. reliable and valid 可靠且有效D. a positive experience for applicants52. A supervisor who provides a continuing flow of instructions, comments, and suggestions to the subordinate is engaging in what type of on-the-job training? .主管向下属提供一系列的指导、评价和建议,这种在职培训被称为 。A. case studyB. coaching 指导C. individual developmentD. role modeling53. Performance appraisal systems sometimes yield disappointing results for all of the following reasons except . 下列不是绩效评价系统产生令人失望结果的原因的是 。A. lack of top-management supportB. rate biasC. use of the appraisal program for conflicting purposesD. use of appraisal systems in validating job analysis 提供有效工作分析的评价系统的使用54. An employer wishing to raise the “real wages” of employees would have to . 老板希望提升员工“真正的工资”,就应该 。A. grant wage increases larger than the cost of living 工资的增长大于生活费的支出B. reevaluate jobs in order to upgrade their worthC. pay employees on a pay-for-performance standardD.grant across-the -board wage increases55. Disadvantages of profit sharing include all of the following except . 下列不属于利润分享的缺点的是 。A. because payments are made only once a year, they may lose their motivational valueB. plans may not pay off for several years in a rowC. effective profit sharing plans require a second HR program 有效的收益分享计划需要第二个人力资源规划D. employee morale could drop during time periods after no bonus has been given56. All of the following as attributes of successful global managers has been identified except . 不属于成功的全球性经理的特征是 。A. ability to seize strategic opportunitiesB. sensitivity to issues of diversityC. interpersonal competencyD. capability to manage a highly centralized organization管理高度集中的组织能力57. To attain a sustainable competitive advantage through people, organizations should develop competencies in their employees that .要通过人获得持续竞争优势,组织应该发展员工的 能力。A. are transferable to other organizationsB. can be duplicated C. provide generic skills that are widely valuedD. are designed around unique team processes 为具有独特能力的团队建设而设计58. Which of the following is not an outcome of low salary budget? .下

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