BEC商务英语写作绝对全.doc

I am writing to tell/inform you that/ explain express (my regret)1 As a result of our merger with Mason&Co., the name of our company will be changed MasonGolding. Please start to use the new name on 1 March 2006. You are reminded that only the new name can be used from then on.2 I need to have an urgent meeting with Pierre Blanco of our Paris office tomorrow. Please book a return ticket to Paris and a hotel room for me as soon as possible. During my absence, please keep me informed of the progress of the project. If there is anything urgent, give me a phone call.3 Mr Peter Watson is visiting us in October. Could you please hire a hotel room for him? He is arriving on 22nd October and will stay for three nights. If possible, the hotel should be one near the office. Thank you.4 I am writing to enquire about the reason of the late delivery of the ordered components. We need the components by next Monday. In order to smooth our cooperation, I suggest that we have a meeting to discuss future deliveries.5 I am writing to inform you that the next project meeting will be postponed. Because several team members will be abroad for another project, we will hold our next meeting on 1 August, starting from 9am. Please let me know if you have any suggestions as to the agenda of the meeting. Do you have any suggestions regarding the schedule?/ I welcome your suggestions concerning the timetable.6 I am writing to apply for a replacement calculator. I found the old one missing after the client meeting yesterday. As a calculator is essential to my daily work, could you kindly approve this request?推荐建议类 I think. Why not. Shall we. I suggest.Suggest suggest doing sth/suggest eg suggest a holidy/suggest that sb do sthRecommend recommend recommend some articles/ / recommend to sb (eg a friend)recommend doing sth (eg putting another board up)/ recommend that sb do sthI am pleased to tell youto say/ Please find out the reason.Referring to your letter / Thank you for your letter/ We are writing to inform youI shall be glad to hear from you./ Your request will be carefully considered.Referring to previous contact:Thank you for your letter of/dated /With reference to/Further to/In reply toStating the reason for writing:I am writing to enquire about / to confirm that / to apologise for/about Ending a letterIf you have any further questions, please contact me on I look forward to hearing from you soon / in due course / in the near future.称为 Dear / 敬语 YoursDear Sir or Madam-Yours faithfullyDear Mr./Mrs./Miss/Ms Smith-Yours sincerelyDear John-Best wishes (私人关系比较亲密)We are writing to enquire about /in connection with We are interested in and we would like to know Thank you for your letter of (date), enquiring about / asking if We have received your letter of (date), enclosing / concerning 如果写信的开头或者是信中要提到某件事情：with reference to /further to /with regard to I am writing in connection with RegardingA point in your letter gives us great concern that 我们很关心您信中提到的告知好消息I am pleased to tell you that /I am delighted to inform you I am happy to advise you /We are pleased to inform you that坏消息I regret to tell you that /I am sorry to inform you I am sorry to advise you that /We regret that 说明能做与不能做的事情We are unable to /We are able to /We have been forced to 说明原因This was owing to /Due to As a result of /Because of 请求采取行动，如果紧急的话，可以加上后面的词组Please could you as soon as possible 请你尽快We would be grateful if you could without delay 如果你能尽快，我们将不胜感激We would appreciate it if you could immediately We must apologize for /We apologize for /We are extremely sorry for 询问信息We would like to know about/if 我们想了解有关Please could you give us further detail about 请给我们更多有关的信息We would be grateful if you could let us know about/if We would appreciate it if you could inform us about/if 轻度抱怨Unfortunately, we have not yet received your payment, we would be grateful if you could makethe payment soon.提起注意（用在强烈抱怨中）I should like to draw your attention to (the fact that) /I should like to point out that I should like to remind you that /I hope that it is not necessary to remind you that 警告Unless /If (not) , we will be forced to （二）常用句型普通结尾：I look forward to receive your reply/order/products/etc./ Looking forward to hearing from you.提供消息类邮件的结尾I hope that this information will help you./Please contact me if you need any further information. 如果需要更多的信息，请你与我联系Please do not hesitate to contact me if you are need any further information. Please feel free to contact me if you have any further questions. Please let me know if you need any further information. Please accept our apologies once again. We hope that this has not caused you any inconvenience. 信件主体要求提供消息：I was wondering if you could help me. 我不知道你是否能帮我。提供消息：I thought you might be interested to hear that 我想你可能会对感兴趣。抱怨：I am afraid we have a small problem. 恐怕我们有个问题告知坏消息：I am afraid I have some bad news. 恐怕，有些坏消息。Dear Sir or Madam，We welcome you the order above order. The prices you mentioned are old ones. The current prices should be 5% higher. However, we accept your order and wish to assure you that delivery will be made immediately we receive your L/C.Our T-shirts and knitting wares enjoy favourable reception in the world market because of their fine quality and excellent craftsmanship. No wonder your customers have remarked favourably on our products. You may be sure that we shall do our best to maintain our reputation for quality and reliability.We enclose a quotation for summer wares, such as bathing suits, all cotton vests and shall be pleased to receive further orders from you.Yours faithfully， October 30,2005Messers Samson Ghadban Co., Ltd.15 Horns Avenue,Tripoli Lebanon.Dear Sir or Madam:Thank you for replying so promptly to our enquiry for lightweight extinguishers and also for your offer to arrange a demonstration.Our general manager and our office manager will both be able to meet Mr Burton at any time during the morning or afternoon of Thursday, November 10th. It would be helpful if Mr Burton would write or phone to let us know at what time we may expect him. Yours faithfully, John Black范文：Dear Stephanie,Thank you for your letter of 1 March. We are delighted that the Sheba range will be in your catalogue.There are, however, some small points which need clarifying.l The Sheba range comes in six colours. Please look at the samples and confirm which three colours you would like.l You referred to the further option of 3,000 pieces. I thought we had agreed on 4,000. Please confirm the correct figure.l I can confirm the optional pieces will cost $ 5.25 each.Unfortunately, due to a full order book, we are unable to deliver by 1.8.99. The earliest date would be 15.8.99. I hope this will be acceptable.I look forward to hearing from you soon.Yours sincerely,22 JulyDear Mrs BrownSubject: New PremisesWith reference to your advertisement in the local newspaper, I would like to have more information about the above.Could you tell us which other firms are in the area, and what are the sizes of the units available for rental.Regarding the financial help mentioned, could you inform us who would qualify for it and how to apply.Another point to clarify is the skilled labour costs compared with other areas.Finally, we would be grateful if you could send us the information pack to our address.We look forward to hearing from you soon.Yours sincerelyDear Mr Yamaguchi,Thank you for letter dated 27 July 2005, in which you put forward some suggestions for the proposed visit to our company.There are, however, a few changes which I would like to make to your suggestions.In order to confirm the above arrangements, I suggest that we discuss these over the telephone at your earliest convenience.I look forward to your early reply.Your sincerely,Letters of complaintI am writing to complain about /I am not satisfied with /I must therefore insist that Dear Mrs Geddings,I write regarding a training course on health and safety which I attended 27 November.When I booked this course, I chose your company as it came highly recommended and the courses seemed to be of a high standard. I was promised an experienced trainer but unfortunately he was sick and the replacement was not as good as expected. Regarding the information packs these were only a pile of loose photocopies, which was not promised. The class was supposed to be about 8 people but in mine there were about 15. Finally, I should make it clear that the class started 1 hour late, and the lunch that was served, was cold.I am sure you can understand my disappointment. I would therefore be glad if you could investigate this matter.I look forward to hearing from you.Yours sincerely,Dear Sir or MadamI am writing to complain about your Tour 5210 to Mexico on 15 June.The quality of the food in the hotels was terrible and everybody in our group was sick most of the time. I would like to remind you of the fact that your advertisement said “superior hotels and fantastic food all the way”.We must insist, therefore, that you refund at least 10% of our money as compensation.If we do not receive adequate compensation within 7 days, we will be forced to write to the local newspaper. Yours faithfullyDear Sir or MadamI am writing about the heating unit you installed for us on 15 March last year.Unfortunately, the heating system exploded on 12 January this year, and blew a large hole in the roof, thus resulting in a large damage to both our workshop and stocks.I should like to remind you that we wrote to you on 9th December last year because it was making a strange noise, but you did not give us a reply.We must insist, therefore, that you replace the heating system immediately and pay for our damage worth US $ 400,000.Letters of apologyI am writing to apologise for/about/This was due to /Unfortunately, we have been unable to I am sorry for any inconvenience this has caused./ I can assure you that we willDear Ms Jeremy,Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.I would like to offer our apologies once again and thank you being an excellent customer.Dear Ms Garcia,Further to last weeks correspondence, I am writing to inform you that we have to make a few changes to the original itinerary for Wednesday 20 October. Firstly, in order to allow plenty of time for you to travel from the airport, your tour of the company will be slightly shorter than the hour which we had originally planned. Secondly, please note that as the White Hart is full on Wednesday, lunch will be at the Swan Hotel. Carol Snape will, however, not be joining us due to a previous engagement.It has been confirmed that Tom McAllister will show the new video about our new natural shampoo range at 16.00. As John Sallis has to leave early, Sue Smith will accompany you to the airport for your evening flight.If you have any questions, please do not hesitate to contact me.Inviting/ OfferingWe should like to invite you.We should be very pleased/ delighted if you could.ThankingThank you (very much) for your (kind) invitation to.It was very kind of you to invite me to.I was delighted to receive your invitation to.AcceptingI would be very pleased to.I should be delighted to.DecliningUnfortunately, due to ., I am unable to.Unfortunately, due to a business trip abroad, I am unable to come to England at the end of November as you suggested. However, as I feel it is important that we meet before Christmas I would be grateful if you could tell me if the second week of December would be suitable for you?Dear Sir or Madam,I would like to thank you for your letter, dated 15.5.2003.Firstly, unfortunately, we have an international conference on the 10th of June.Therefore, this date is not convenient for us.Could you please start at the 11th of June?Furthermore, we would like to know how long the work will take.Concerning the numbers. The system you announced seems to be difficult. Is there an easier way to handle this problem with different numbers?As for our further requests, could we have a direct telefon number as well as the name of the person, dealing with us?We are looking forward to paying the bill as soon as the work is successfully finished in case of any theesing problems.We are looking forward to hearing from you. Yours faithfully,1 introduction /2 facts and findings/3 conclusions/4 recommendations三、句型IntroductionThe aim/purpose of this report is toThis report sets out toConclusion:It was decided/agreed/felt thatNo conclusions were reached regardingRecommendations:We would recommend thatIt is suggested thatA 上升趋势to increase / an increase/ to go up/ to grow / a growth/ to jump / a jump/ to leap / a leap/to reach a peak / a peak/ to soar / a soar/ to rise / a rise/ to upsurge / an upsurge/upswing /Truck sales rose steadily from October to December.A steady fall in sales during November and December followed the sharp increase in October.Truck sales dropped during November but increased again in December to exceed October sales.Truck sales hardly changed throughout the period, except for a slight increase in November.A slow but steady increase was followed by a sharp fall and an increase towards the End.Truck sales dropped down in October, but remained unchanged for the rest of the period.B. 下降趋势 to collapse / a collapse/ to decline / a decline/ to drop / a drop/ to decrease / a decrease to fall / a fall/ to go down/ to reach a low point / a low point/ to reduce / a reductionc. 程度 a. 升降程度较大 a great deal /big/a lot/apparent / apparently/clear / dearly/considerable / considerablyimportant / importantly/dramatic / dramatically/great /greatly/drastic / drasticallymarked / markedly/much/obvious / obviously/fast/quick / quickly/rapid / rapidlyremarkable / remarkably/sharp ,/sharply/significant / significantly/strong / stronglysudden / suddenlyb. 升降程度较小a bit/a little/fractional / fractionally/gentle / gently/gradual / gradually/hardly/littleslight / slightly/slow / slowly/small/steady / steadilyc. 平稳状态to be hardly / little changed/to keep steady/to level off/to remain constant/ unchanged描述饼图1. x% of the 比较主体 is / has / are / have 2. 比较主体 中的一部分 is / constitutes / accounts for ?% in the whole pie chart.3. 比较群体中的一部分 is / are ?% in the pie chart做出比较1. The 比较主体 doubled / tripled in 时间 compared with those in 时间. A在XX期间增长了一倍/两倍。2. The 比较主体 in 地点 in 时间 is in contrast to in 地点 in 时间. A在XX期间的数量是XX，然而/同时，B在XX期间的数量是XX3. A is in direct proportion to B=A is directly proportional to B. AB成正比4. A is in inverse/reciprocal proportion to B=A is inversely/reciprocally proportional to B. AB成反比。5. A has 倍数 as many 可数的比较主体 as B. A是B的多少倍6. A has 倍数 as much 不可数的比较主体 as B. 同上7. A has the same 比较主体 as B. AB相同，相等INTRODUCTION首句1. The purpose / objective of this report is to 2. The this report is to 3. The aim of this report is to 4. This report aims to 5. Mr. X has asked me to report to investigate / evaluate / study / recommend / analyze / give feedback / estimate / assess 6. As requested by /Upon request of, I am submitting the following report about 7. As you requested on November 12, I am submitting the following report on .8. Here is the report concerning 9. We have done a survey showing that FINDINGS首句1. According to the recent market research / investigation / survey / the chart above / the table above / undertaken, , 2. The recent visit/investigation/survey showed that 3. The table/chart above tells us that 4. From the chart shown, we find/learn/notice that 5. The table/chart above is showing thatCONCLUSION首句1. 在有conclusion这个sub-title的情况下，就直接陈述结论2. According to the findings above, it can be concluded that 3. From the table shown, it can be concluded that4. Therefore, it can be concluded that RECOMMENDATION首句1. 在有recommendation这个sub-title的情况下，也可以直接陈述结论。注意，recommendation以及recommend后面要用动词原形（虚拟语气）。2. The following are the recommendations / It is recommended that/ Sth should be done.3. Based on the conclusion / analysis above, we recommend that / it can concluded that 4. With reference to the advantages stated above, the following recommendations can be made,5. With reference to the facts above, the following recommendations can be made,6. something is recommended. eg, A change of attitude is recommended. A more professional attitude will need to be encouraged through training.7. On the basis of the results, I have the following recommendations8. On the basis of the analysis, it is reasonable to have the following recommendations:如果需要进一步拓展，可以描述一下建议实施后可预期的进展或者景象。具体说法是，建议结束之后，so that 或者 thus ReportThe results of the market survey are dissatisfying. Therefore eff