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SalesandDistribution SD SAPUniversityAlliancesVersion1 0AuthorsStephenTracyBretWagnerStefanWeidner ProductSAPERP6 0GlobalBikeInc LevelBeginnerFocusCross functionalintegrationSalesandDistribution Functionality SalesSupportSalesShippingandTransportationBillingCreditManagementForeignTrade ChapterOverview SalesandDistributionOrg LevelsSalesandDistributionMasterDataSalesOrderProcessOrder to Cash Plantisalocationwherematerialstockiskept Storagelocationisasub divisionofaPlantwhereinventoryismanaged Aplantcan forexample representaproductionfacilityorawarehouse Afixedlocationwithinaplantthatcarriesoutshippingactivities SDMasterData CustomerMaster MaterialMaster SalesCondition CustomerMasterData CustomerMasterContainsalloftheinformationnecessaryforprocessingorders deliveries invoicesandcustomerpaymentEverycustomerMUSThaveamasterrecordCreatedbySalesAreaSalesOrganizationDistributionChannelDivision CustomerMasterData Thecustomermasterinformationisdividedinto3areas GeneralDataCompanyCodeDataSalesAreaData CustomerMaster MaterialMasterData MaterialMasterContainsalltheinformationacompanyneedstomanageaboutamaterialItisusedbymostcomponentswithintheSAPsystemSalesandDistributionMaterialsManagementProductionPlantMaintenanceAccounting ControllingQualityManagementMaterialmasterdataisstoredinfunctionalsegmentscalledViews MaterialMasterViews MaterialMaster StorageLocationspecificinformation StockQty CustomerMaterialInformationRecord DataonamaterialdefinedforaspecificcustomerisstoredinaCustomermaterialinforecord InfoRecordscontain Customer specificmaterialnumberCustomer specificmaterialdescriptionCustomer specificdataondeliveriesanddeliverytolerancesYoucanalsomaintaindefaulttexttoappearonsalesordersforthatcustomer ConditionMaster Pricing Conditionmasterdataincludes PricesSurchargesDiscountsFreightsTaxesYoucandefinetheconditionmastertobedependentonvariousdata MaterialspecificCustomerspecificConditionscanbedependentonanydocumentfield Output Outputisinformationthatissenttothecustomerusingvariousmedia suchas E mailMailEDIFaxXMLOutputexamples QuotationConfirmationInvoice SalesOrderProcess Pre SalesActivities CRMLight SalesSupportisacomponentofSDthatassistsinthesales distribution andmarketingofacompaniesproductsandservicestoitscustomers Itcontainsthefollowingfunctionality Creatingandtrackingcustomercontactsandcommunications salesactivity PhonecallrecordsOn sitemeetingLettersCampaigncommunicationImplementingandtrackingdirectmailing internet andtradefaircampaignsbasedoncustomerattributesPre salesdocumentsneedtobemanagedwithinthepresalesactivities InquiriesandQuotations Thesedocumentshelpidentifypossiblesalesrelatedactivityanddeterminesalesprobability Pre SalesActivities CRMLight Theultimategoalofallpre salesactivitiesistoequipthesalestechnicianwithalltheinformationnecessarytonegotiateandcompletethepotentialsale Informationneeded PastsalesactivityPastcommunicationContactinformationGeneralCompanyinfoCreditlimitsandusageCurrentbackorders360 viewofyourcustomer Inquiry Aninquiryisacustomer srequesttoacompanyforinformationorquotationinrespecttotheirproductsorserviceswithoutobligationtopurchase HowmuchwillitcostMaterial ServiceavailabilityMaycontainspecificquantitiesanddatesTheinquiryismaintainedinthesystemandaquotationiscreatedtoaddressquestionsforthepotentialcustomer Quotation Thequotationpresentsthecustomerwithalegallybindingoffertodeliverspecificproductsoraselectionofacertainamountofproductsinaspecifiedtimeframeatapre definedprice SalesOrder SalesorderprocessingcanoriginatefromavarietyofdocumentsandactivitiesCustomercontactsusfororder phone internet emailExistingContractQuotationsTheelectronicdocumentthatiscreatedshouldcontainthefollowingbasicinformation CustomerInformationMaterial serviceandquantityPricing conditions SpecificdeliverydatesandquantitiesShippinginformationBillingInformation SalesOrder Thesalesdocumentismadeupofthreeprimaryareas HeaderDatarelevantfortheentiresalesorder Ex customerdata totalcostoftheorderLineItemInformationaboutthespecificproduct Ex materialandquantity costofanindividuallineScheduleLinesUniquelybelongstoaLineItem containsdeliveryquantitiesanddatesforpartialdeliveries SalesOrder Thesalesordercontainsalloftheinformationneededtoprocessyourcustomersrequest thefollowinginformationisdeterminedforeachsalesorder DeliveringScheduleShippingpointandroutedeterminationAvailabilityCheckPricingCreditlimitcheck DeliveryScheduling Whenanorderiscreatedtheyoumustenterarequesteddeliverydatefortheorderoreachlineitem Thesystemwillthendetermineadeliverytimeline thiswillbeusedwhendeterminingourmaterialavailability orATP AvailabilitytoPromise date Thesystemwilldeterminethisdateusingforwardandbackwardschedulingrulesyouhavedefined BackwardScheduling RequestedDelv Date GoodsIssue Loading MaterialAvailability OrderDate Transp Sched TransitTime 2days LoadingTime 1day Pick PackTime 2days Transp Sched Time 1day 2nd 3rd 4th 5th 6th 1st ForwardScheduling TransitTime 2days LoadingTime 1day Transp Sched Time 1day NewDelv Date 1st 3rd 4th 5th 6th 2nd Pick PackTime 2days 7th RequestedDelv Date GoodsIssue Loading MaterialAvailability OrderDate Transp Sched Shipping RouteDetermination Duringthecreationofthesalesorderthesystemmustdeterminetheshippingpointfromwhichthematerialwillbeshippedandtheroutethematerialwilltaketogetfromyourwarehousetoyourcustomerslocation Ashippingpointisdeterminedforeachlineitemwithintheorder Theroutedeterminationwillisusedtodefinethetransittimeofthematerialthatweusedinscheduling AvailabilityCheck AvailabilityCheckDeterminesthematerialavailabilitydateConsidersallinwardandoutwardinventorymovementsProposes3methodsofdeliveryOne timedeliveryCompletedeliveryDelayedproposalRulesarecreatedbyYOU Pricing Thesystemdisplayspricinginformationforallsalesdocumentsonthepricingscreensatboththeheaderandthelineitemlevel HeaderpricingisvalidforthewholeorderitisthecumulativeofalllineitemswithintheorderLineitempricingisforeachspecificmaterial Thesystemwillautomaticallysearchforprice discounts surcharges calculatetaxesandfreight Youhavetheabilitytomanuallymanipulatethepricingatboththeheaderandlineitemlevelwithinthesalesorderbyenteringaconditiontypeandamount Taxesandfreightcanbeset upsowecan tmanuallyenter CreditCheck Allowsyourcompanytomanageitscreditexposureandriskforeachcustomerbyspecifyingcreditlimits Duringthesalesorderprocessthesystemwillalertthesalesrepaboutthecustomerscreditsituationthatarises ifnecessarythesystemcanbeconfiguredtoblockordersanddeliveries Shipping Transportation Theshippingprocessbeginswhenyoucreatethedeliverydocumentforthesalesorder Thisdocumentcontrols supports andmonitorsnumeroussub processesforshippingprocessing PickingPackingPostGoodsIssueIntegratedwiththeMaterialManagement MM andFinance FI modules Shipping DeliveryCreation Checksorderandmaterialstodetermineifadeliveryispossible deliveryblock hold completenessConfirmsavailabilityConfirmsexport foreigntraderequirementsDeterminestotalweight volume DeliveryCreation GeneratespackingproposalCalculatesweightandvolumeChecksschedulingConsiderspartialdeliveriesUpdatesrouteassignmentAssignspickinglocationUpdatessalesorderDeterminesbatchesQualitycheck ifneeded Updatessalesorder DeliveryDocument TheDeliveryDocumentinitiatesthedeliveryprocessandisthecontrolmechanismforthisprocessPickingPackingLoadingPostingGoodsIssueChangestodeliveryareallowable products quantities Picking QuantitiesbasedondeliverynoteAssigneddatewhenpickingshouldbeginAutomatedstoragelocationassignmentSupportsserialnumber lotnumbertrackingandbatchmanagementIntegratedwithWarehouseManagement WM LoadingandPacking Identifieswhichpackagingistobeusedforspecifiedproducts customerpreferenceandUCC 128considerations IdentifiesandupdatesaccountsassociatedwithreturnablepackagingTracksthepackedproductbycontainerInsuresweight volumerestrictionsareenforcedAllpackeditemsareassignedtotherequiredmeansoftransportation Goodsissue EventthatindicatesthelegalchangeinownershipoftheproductsReducesinventoryandentersCostofGoodsSoldAutomaticallyupdatestheGeneralLedger G L accountsEndstheshippingprocessandupdatesthestatusoftheshippingdocuments Billing Thebillingdocumentiscreatedbycopingdatafromthesalesorderand ordeliverydocument Order basedbillingDelivery basedbillingThebillingprocessisusedtogeneratethecustomerinvoice Itwillupdatethecustomer screditstatus BillingDocuments Thebillingdocumentwillautomaticallycreateadebitpostingtoyourcustomersub ledgeraccountandcredityourrevenueaccount ItisatthispointthatthesalesprocessispassedovertoFinancialAccountin
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