unit The Roles of a Secretary课件.ppt

UnitOneTheRolesofaSecretary LearningObjectivesListeningandSpeakingListenandPracticeActOutReadingTextExercisesPracticalWritingSupplementaryReading Return 1 医药交流课件 Blue collarworkerwhite collarworkergrey collarworkerrepairerpink collarworkerfemale nurse secretarygold collarworkerprofessionalworkernew collarworkergreenhandbright collarworkersuccessfulleaderopen collarworker开领工人 flexibleworker 2 1 Definition AspecialhandtotheleadersExcellentoffice workingabilitiesActive responsible promising decisive makeproperdecisionwithinhispowerAprofessioninwesterncultureInChina duty HanDynasty mysteriousbooksServetheleadersdirectly 3 2 workingenvironment thecharactersofinternationalbusiness交易性Exchangeable利益性Profitable竞争性Competitive 4 3 workingcharacters Secretaryconcerningforeignaffairs辅助性auxiliary中介性Intermediary综合性comprehensiveness机要性confidentiality 5 4 workingprinciples Keepingsecrete保密keepingaccurate准确Keepingspeedy迅速TreatingeveryonewithrespectandstrivetobecomeateamplayerTryingtobenicetothepeoplearoundyouandbestrictwiththeworkyoudo 6 5 Aboutforeignsecretary sknowledge Basicknowledge commonsense ethics etiquette Relatedknowledge familiaritywithbusiness management publicrelations marketing advertising Professionalknowledge familiaritywithcompany managers staff customers suppliers 7 6 Aboutforeignsecretary sability 表达与沟通能力communicativeability良好的观察和研究能力持久的记忆能力 灵敏 超前的思维想象能力应变能力strainability国际商务谈判能力操作能力 type fastandaccurately translation familiaritywithofficeequipment Abilitytomaintainatidyappearance 8 7 Aboutforeignsecretary sethics loyaltotheleadersandcompanyTrustful reliableHardworking thingstodo responsiblePracticalandcreativeModest cooperate careful open flexible passionate honest friendlyKeepone swordandsecretsKeepinglearningandimproving 9 8 Theroutinework TelephoneetiquetteMeetingorganizationPresentationTravelandaccommodationarrangementsBusinessentertaining 10 Therolesofasecretary multifaceted VIP Aid responsibilitiestaker knowledgeholder software equipmentmaster trainer operator researcher coordinator supervisor organizer teamplayer problemsolver managerOfficeprofessional generalist key interesting challenging changeable appealing 11 Thequalitiesofasecretary Begoodatinterpersonalrelationships Behonestandorganized Begoodatboss workingstyle companyandstaffissues KeyqualitiesonP 16 12 Thefutureofthesecretary Withdeeperandmoreflexibleskills experiencedsecretariescanbepromotedtohigherpositions astop flightexecutiveassistantsandgeneralmanagersofdepartments Low rankemployee officeprofessional officeadministrator manager 13 Jackofalltrades Secretaryplaystworolesinthecompany internalspokesmanandexternalrepresentative Todoagoodjob secretaryshouldcommunicateandnegotiatewithotherdepartments Also asecretarymus