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FOOD PACKING TECHNOLOGY Packaging is critical to a consumer s first impression of a product c ommuni cating desirability acceptability healthy eating image etc Food is availa ble in a wide range of product and pack combinations that convey their o wn processed image perception to the consumer e g freshly packed prepa red chilled frozen ultra heat treated UHT aseptic in can sterilised and dried products One of the most important quality attrib utes of food affecting human sen sory perception is its flavour i e taste and smell Flavour can be signific antly degraded by processing and or extended storage Other quality attrib utes that may also be affected include colour texture and nutritional conte nt The quality of a food depends not only on the quality of raw ingredien ts additives methods of processing and packaging but also on distributio n and storage conditions encountered during its expected shelf life Increa sing competition amongst food producers retailers and packaging supplie rs and quality audits of suppliers have resulted in significant improvemen ts in food quality as well as a dramatic increase in the choice of packaged food These improvements have also been aided by tighter temperature co ntrol in the cold chain and a more discerning consumer One definition of shelf life is the time during which a combination o f food processing and packaging can maintain satisfactory eating quality under the particular system by which the food is distributed in the contain ers and the conditions at the point of sale Shelf life can be used as a mark eting tool for promoting the concept of freshness Extended or long shelf l ife products also provide the consumer and or retailer with the time conve nience of product use as well as a reduced risk of food wastage The subje ct of Packaged product quality and shelf life is discussed in detail in Chap ter 3 Packaging provides the consumer with important information about the product and in many cases use of the pack and or product These inc lude facts such as weight volume ingredients the manufacturer s details nutritional value cooking and opening instructions In addition to legal g uidelines on the minimum size of lettering and numbers there are definiti onsfor the various types of product Consumers are seeking more detailed nformation about products and at the same time many labels have beco me multilingual Legibility of labels is an issue for the visually impaired a nd this is likely to become more important with an increasingly elderly po pulation A major driver of food choice and packaging innovation is the consu mer demand for convenience There are many convenience attributes offe red by modern packaging These include ease of access and opening disp osal and handling product visibility resealability microwaveability prol onged shelf life etc Demographic trends in the age profile of the UK and other advanced economies reveal a declining birth rate and rapid growth of a relatively afflu ent elderly population They along with a more demanding young consu mer will require and expect improved pack functionality such as ease of pack opening The Institute of Grocery Distribution IGD There is a hig h cost to supplying and servicing the retailer s shelf Failure to stock a suf ficient variety of product or replenish stock in time especially for staple f oods such as fresh milk can lead to customer dissatisfaction and defectio n to a competitor s store where product availability is assured Mod ern distribution and packaging systems allow consumers to buy food whe n and where they want them Consumer choice has expanded dramaticall y in recent years In the UK for example between the 1960s and 1990s t he number of product lines in the average supermarket rose from around 2000 to over 18 000 Since the 1970s food health and safety have beco me increasingly major concerns and drivers of food choices Media attent ion has alerted consumers to a range of issues such as the use of chemical additives and food contamination incidents These incidents have been b oth deliberate by malicious tampering and accidental occurring during t he production process However many consumers are not fully aware of t he importance of packaging in maintaining food safety and quality One e ffect has been the rapid introduction of tamper evident closures for many pre packaged foods in order to not only protect the consumer but also the bra nd Another impact has been to motivate consumers to give more attentio n to the criteria of freshness shelf life minimum processing and the produ cts oringin Consumers have direct environmental impact through the way they p urchase and the packaging waste they generate Consumers purchase pack aging as part of the product and over the years the weight of packaging h as declined relative to that of the product contained However consumpti on patterns have generated larger volumes of packaging due to changing demo graphics and lifestyles It is the volume of packaging rather than the weig ht of packaging that is attracting critical public attention In addition the t rend toward increased pre packaged foods and food service packaging has increased the amount of p lastics packaging waste entering the solid waste stream Packaging has be en a key to the evolution of modern fast moving consu goods retailing that in turn has spurred on packaging devel opments to meet its requirements The most significant development for t he food packaging supply industries has been the emergence of large retai l groups These groups exert enormous influence and control over what is produced how products are pre sented and how they are distributed to stores The large retailers handle a major share of the packaged grocery market and exert considerable influ ence on food manufacturers and associated packaging suppliers It is ther efore import ant for packaging suppliers to be fully aware of market dem and and respond quickly to changes In addition the concentration of buy er power at the retail level means that manufacturers may have to modify their distribution and packaging operations in response to structural chang es in retailing Packaging for fast moving consumer goods f m c g has been referred to as part of the food retail marketing mix and thus closely affects all the other marketing varia bles i e product price promotion and place Nickels Jolsen The disc ussion on packaging in the multiple food retail environment may be consi dered in terms of its role in brand competition and retail logistics The role of packaging in brand competition Packaging plays a vi tal role in food marketing representing a significant key to a brand s succ ess or mere sur vival in a highly competitive marketplace Packaging innovation and desi gn are in the front line of competition between the brands of both major r etailers and product manufacturers having been driven in recent years by dramatic retail growth intense industry competition and an increasingly d emanding and sophisticated consumer On an individual product brand ba sis success is dependent on the product manufacturer s rapid innovative r esponse to major trends One of the most effective ways to respond is thro ugh distinctive pack aging and this has become one key factor in the success of a brand The retail ers own brand products compete intensely with manufacturers brands i n virtually every product category Brand differentiation can be enhanced by drive the growing niche market for biodegradable and compostable pa ckaging They are using it as a point of communication with their custom ers Packaging is closely linked to advertising but it is far more focused th an advertising because it presents the product to the consumer daily in the home and on the retail shelf Merchandising displays that present the pac k design in an attractive or interesting way and media advertising consiste nt with the pack s image also serve to promote the brand The brand owne r is frequently responsible for the merchandising operation A key to pro motional activities is through effective use of packaging and there exist m any kinds of on pack promotions such as free extra product money off special edition new improved Bar code scanning information linked to the use of retailers loyalty card schemes has made a big impact on buy ing and marketing decision making by retailers Their task is to make better use of this information o n con sumer behaviour for promotional purposes and to build store brand loyalt y Retailers can also use this information to evaluate the effectiveness of new pack designs on pack promotions and the sales appeal of new products The role of packag ing in multiple retail logistics There are tight constraints on physical dist ribution and in store merchandising The retailer is receptive to packaging that reduces o perating costs increases inventory turnover trans forms to attractive merchandising displays such as pre assembled or easy to assemble aisle displays and satisfies logistics service levels reliability responsiveness and produ ct availability For example combined transit and point of sale packaging saves store labour through faster shelf loading pro vides ease of access to product thereby obviating the need to use potentia lly dangerous unsafe cutting tools and presents an opportunity for source reduce The total distribution cost affects the total volume of demand throug h its influence on price McKinnon 1989 For some fast moving commodity type products such as pasteurised milk the cost of di stribution and retail mer chandising is usually a sizeable proportion of total product cost represent ing up to 50 per cent or more of the sales price The cost of packaging ma terials and containers also adds slightly to the cost but design of the optim al packaging system can significantly reduce cost in the retail distribution chain The development of global food supply chains has meant that man y points of production have located further away from the points of consu mp tion often resulting in higher distribution cost Controlling distribution c ost through improved operational efficiency in the supply chain is a key t o competitive advantage for a retailer The retailer must maximise operati onal efficiency in the distribution channel West 1989 The goal of distri bution is to deliver the requisite level of service to customers at the least c ost The identification of the most cost

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