英语电话用语

打电话的专用语 Hello Is there Susan speaking 喂 是苏珊吗 Who 谁啊 Tian Yuan 田园 You must have the wrong number 你一定打错电话了 Oh I m sorry 噢 对不起 Is Li Ying in 李英在家吗 Wrong number 打错电话了 Isn t this the Nanjing University 请问是南京大学吗 No It s not 不是 Oh I m sorry 噢 对不起 May I please speak to Ling Ling 我可以和玲玲讲话吗 There is no one here by that name 这里没有玲玲这个人 Is this five two one double eight six four 这里是 521 8864 吗 No This is five two one double eight three five 不 这里是 521 8835 Oh I m sorry 噢 对不起 That s all right 没关系 Are you sure you are dialing the right number 你确定你打的号码是对的吗 What number are you trying to dial 你要的 号码 No one lives here by that name 这里没有人叫那个名字 I m sorry I dialed the wrong number 对不起 我打错电话了 May I speak to the head of the household 我可以请户主听电话吗 May I ask who s calling 请问你是谁 I am calling on behalf of the Private Teacher Company 我代表家教公司给您打电话 This is Susan with Jiaotong University student May I have your name sir 我是交通大学的在校 生苏珊 请问您贵姓 My name is Li 我姓李 Excuse me Mr Li Do you have children Mr Li 打搅了 李先生 您有孩子吗 Yes 有 Great I believe you must care for his educations 太好了 我相信你肯定很关心他的教育吧 You probably heard about it We have private teachers in our holiday 或许你已经听说过 我们 交大的学生在假期间做家教 We will help your children in learning lessons in their free time 我们可以帮助您的孩子在他们 空闲时学习功课 We are running a special offer on this holiday 我们在这个假期有个特价优惠 You might want to know more about it 我想你肯定想多了解点吧 May I ask who I am talking to 请问你是谁 I am a representative of Politics Association 我是政治协会的代表 I am calling for the A company 我是代表 A 公司打电话来的 This is Wang with China Bank 我是中国银行的王先生 Maybe you read our ads in the newspaper 也许你在报纸上看过我们的广告 Maybe you saw our commercials on TV 也许你在电视上看过我们的广告 Let me give you more detail 让我来详细说明 I would like to tell you more about it 我很乐意向你说得更详细一点 Mr Lu we are very pleased to be able to offer this product to you 陆先生 我们很高兴能提供 这个产品给您 Would you please repeat your offer again 能否再说一遍您的优惠 Oh Your offer sounds interesting 哦 您所给的优惠听起来蛮吸引人的 Yes This product will save you a lot of money and time 是的 这个产品可为你节省很多的钱 和时间 And plus if you are not completely satisfied you can return it to us 并且 如果您不是百分百的 满意 你可以将产品退还给我们 So it s virtually risk free for you 所以 事实上对您而言 是完全没有风险的 Hello This is a representative of Zhongyou Department Store 喂 您好 我是中友百货的 Sir everything now is offered with a great discount 先生 所有的东西都在打很大的折扣 I am sure you would like to know more about it 我相信您一定想知道详情 I am sorry I am not free right now 对不起 我现在很忙 Sir this offer will expire this week 先生 这次特价这个礼拜就结束了 This is the last chance you can get up to 60 percent discount 这是您可以得到 6 折的最后机会 Yeah and I have to finish this report by four 是 我在四点之前得完成这个报告 Hello I wish to speak to Xiao Fu 喂 我想和小付通话 This is Xiao Fu speaking 我就是 Oh how do you do Xiao Fu This is Mary 哦 你好 小付 我是 Mary Mary I m glad you called me Mary 很高兴你给我打电话 I m calling to ask you some questions about Susan 我打电话是想问一些关于苏珊的事 Sure Oh sorry Mary I d better go now 可以 哦 抱歉 Mary 我要挂电话了 Is the boss coming by 是老板过来了吗 OK I ll let you get back to your work 好 你过去工作吧 I ll call you again later OK 我以后再打给你 好吗 OK 好的 Oh Somebody s at the door I have to go 哦 有人来了 我得去开门 Sorry I have to say good bye 我不得不说再见了 I ll think about it and call you back soon OK 我考虑一下 回头我尽快打电话给你 好吗 Sorry I have a meeting right now 抱歉 我马上有个会议要开 Emergency Assistance may I help you 紧急事故救援中心 有什么需要帮助的吗 I ve just been robbed What should I do 我刚刚被抢劫了 现在不知道该怎么办 Are you injured sir 先生 您受伤了吗 No no I m just a little upset 没有 没有受伤 只是情绪有点不稳 Please remain calm sir Just give me your name and your location 请保持镇静 先生 告诉我 你的名字和所在地点 My name is Lu Wei I am beside Beijing Hotel on Changan Street 我叫陆伟 在长安街北京饭 店旁边 Please stay where you are we ll have a patrol car there in two minutes 请您呆在原地 两分钟之 内我们派巡逻车过来 I ve just been the victim of a robbery 我被抢劫了 A thief has just robbed me Can you send the police 一个盗贼抢劫了我 你能替我报警吗 Please try to keep relaxed sir 别太紧张 先生 Just give me your name and the place where you are calling from 请给我您的姓名与地点所在 San Francisco General Hospital 这里是旧金山总医院 Hello This is an emergency Can you please send an ambulance 喂 这儿有急病患者 请派一 部救护车来 OK OK just try to calm down sir 好 好 请冷静下来 先生 And tell me where you are and what s happened 告诉我你在哪里 发生了什么事 OK Right Uh We re at La Traviata restaurant in North Beach 是 对 我们在 North Beach 的 La Traviata 餐厅 And my wife is uh 我的太太她 Is your wife ill 是你太太病了吗 Uh in a way 嗯 是呀 Sir I thought this was an emergency 先生 我想这是一位急病患者 It is She s having pains a minute apart 是啊 她隔一分钟就会痛呀 You mean from the food 是不是吃东西引起的 From the baby 是胎儿引起的 She s having a baby 她怀孕了吗 Yeah 是啊 Well why didn t you tell me Now what s the restaurant s address 那你为什么不早告诉我 餐 厅的地址是 Uh uh it s 888 Grant Avenue It s a block east of Washington Square 嗯 哦 是 Grant 大道 888 号 华盛顿广场东边的一个街区 OK sir just sit tight and we ll have an ambulance there in about ten minutes 好的 先生 你就 在那边等着 救护车 10 分钟之内到 Thanks a lot 多谢 多谢 There is an emergency Please send a fire engine 这有火灾 请尽快派消防车来 There s been a car accident please call the police 这发生了车祸 请快报警 Take it easy sir I ll need your name in full and what s happened 别着急 给我你的全名和事情 的情况 May I speak with Mr Chen please 可以请陈先生听电话吗 Sorry but he is out at the moment 抱歉 他现在出去了 Then please tell him that Zhao Li called 这样好了 请转告他赵力来过电话 Yes I m sorry but how do you spell your last name sir 好的 不过对不起 先生你的姓怎么 拼 It s Zhao Z H A O 姓赵 Z H A O Please tell him that Lu Ming tried to contact him 请你转告他陆明正设法跟他联系 Please inform him that Chen Gang was calling 麻烦你通知他陈刚来过电话 Please give him the message 请转告他 What s the spelling of your family name sir 您的姓怎么拼 先生 May I speak to Miss Tan please 可以请谭小姐听电话吗 Sorry but she is with someone right now 抱歉 她正在会客 I see May I leave her a message then 噢 那我可以留话给她吗 Certainly 当然可以 Please ask her to call me at 6225 9438 麻烦你请她打 5225 9438 找我 Yes I will 好的 I d like to leave a message for him if you don t mind 你若不介意的话 我想留话给他 Can I leave him a voice in mail 我可以在他的语音信箱里留话吗 Can you relay this to Mr Li 你能传话给李先生吗 May I speak to Miss Hu please 可以请胡小姐听电话吗 Sorry but she is out for lunch right now 抱歉 她现在出去吃午饭了 I see What time will she come back 哦 那她几点会回来 She ll be back around 2 30 大概两点半会回来 I ll have her call you as soon as she comes back 等她一回来 我就请她马上回电 That s nice I ll be waiting for her call Thank you 太好了 那我就等她的电话 谢谢 I ll give him your message as soon as he s available 他一有空我就转告他您的留言 Shall I tell him you called 我告诉他你来过电话 好吗 I ll be here when he calls back Much appreciated 他打电话时我会在这 太感谢你了 That s fine I ll await his return call 很好 我会等他的来电 Barker s Service Station 这里是巴克尔维修站 I need your help badly My car can t start Can you send somebody over 我急需你们的帮助 我 的车启动不了 能派人来修吗 We can have somebody come by but it won t be right away 我们可以派人去 但现在不行 What time can you send one over 那你们什么时候能派人来呢 Oh let s see It ll be about 3 30 before we have anybody free 哦 让我想想 大概要到 3 30 我 们才有空 Can it be earlier than that 能早点吗 I doubt it sir We ll try but I can t promise anybody before 3 30 我没把握 先生 我们会尽早 的 但我不敢许诺 3 30 以前行 If I had it towed over there could you work on it right away 如果把车拖到你们那里 能马上修 吗 Sure if you had it towed here to the garage we could get right on it 当然能 您把车拖过来的话 我们马上就修 Can you send your tow truck over here 你们能派辆拖车来吗 No I m sorry but we can t send out our tow truck to get you 不能 真对不起 我们不能派拖车 来 Why not 为什么不能 Our tow truck s being repaired 我们的拖车正在修理呢 That s too bad Bye 太糟了 再见 Bye 再见 Will you help me 可以帮助我吗 Please help me to get things straight 请帮助我把事情搞好 Will you be so kind as to help me out of the difficulty 帮助我克服困难 好吗 I don t know how to solve the problem Will you help me out 我不知道该怎么解决这个问题 你能帮我吗 Will you come over to help me with the tough job 您能否来帮助我做这项艰苦的工作 Can you assist me in this matter 这件事您能帮助我吗 I m in great need of your assistance 我特别需要您的帮助 I m calling for your assistance 我打电话是要您帮助我 My name is Wang Feng and I m calling to cancel plane ticket 我叫王峰 我想取消我预定的飞 机票 When was your reservation 您预定的是什么时候 It s 5 00 p m today 今天下午 5 点整 Would you like me to reschedule you for another time 要不要我再另外为你安排别的时间 No Thank you 不用了 谢谢 Beijing Hotel 北京饭店 Hello my name is Li Ming and we have a reservation for party tonight 喂 您好 我叫李明 我们在你们这预定了今晚聚会 Yes what can I do for you 是的 我能为您效劳吗 I need to cancel that We have had a last minute change of plans 我要取消预约 我们临时改变 计划了 I see Would you like me to reschedule you for another night 我明白了 要不要另外为你安排 别的晚上 OK we have let you know as early as possible 好的 我们会让你们尽早知道 By the way will we be able to get a refund on this cancellation 顺便问一下 我们取消后可拿 回定金吗 Certainly 当然可以 Thank you very much 谢谢你 That s all right I hope we can help you at some other time Good bye 好了 希望我们今后还能 给你帮助 再见 Good bye 再见 I m calling to know if it would be at all possible to cancel our reservation 我打电话想知道我们的 预约是否有可能取消 I have to postpone our appointment 我要把我们的约会延期 Is it too late to cancel our plans 现在取消我们的计划是否太迟了 How much notice of cancellation is necessary to get my deposit back 想把定金拿回来 要提前 多长时间通知你才行 Hello my name is Susan and I am calling to confirm my reservation 喂 你好 我叫苏珊 我 大电话确定我的预定 Yes Miss Susan we have you down for a deluxe room tonight 您好 苏珊小姐 我们已为您定 好了今晚一间豪华房间 Great and please make sure the room has a nice view of the park 很好 要定那个可以看到公园 美丽景色的房间 Yes Miss I will 好的 小姐 我会注意的 Thanks a lot 多谢了 Not at all 不客气 Hi This si Peter from Dr Alice s office 嗨 你好 我是埃里斯诊所的彼得 Hi Peter 彼得 你好 I m just calling to confirm your appointment tomorrow at 3 00 p m 我打电话确认明天下午 3 点 你约定的时间 Thank you I will be there on time 谢谢你 我会准时到的 I need to confirm my reservation 我要确认我的预定 Can you confirm that the meeting is at 9 00 a m 你能否确认一下 开会的时间是早上 9 点吗 I just want to confirm that the arrangements have been made 我要确认所有计划都安排好了 I m looking for whoever is in charge of your company 我要找你们公司的负责人 And I want to know a certain product of yours 我想问一下你们的产品 What about it I may possibly be of help 什么产品 也许我能效劳 Well I m sorry to inform you of this but we got cloth that are all the wrong color 哦 很抱歉告 诉你 我们发现你们寄送的布匹颜色搞错了 We asked for black and green but we got white and red 我们要黑的和绿的 但你们送来的是 白的和红的 I ll check on it immediately What would you like us to do 我马上给你核对一下 你们想怎么 办呢 Do you need us to replace them or would you prefer a discount on the ones you ve received 要我 们重新给您换货 还是对已收到的这批货打折扣呢 Let me think about it I ll let you know when you find out 让我考虑一下 具体怎么办我会通知 你 I d like to talk to the person responsible for sale 我想同你们负责销售的人谈谈 I d like to be connected to your person who handles sale 我想和你们负责销售的人联络 What s the matter 出什么事了 What s wrong with it 电话英语 I hate to tell you of this 很抱歉通知您 But we found that there are some faulty materials in goods which we have shipped to you 我们发 觉前不久寄送给你们的那批货里有一些劣质品 Oh that s quite unusual for your company isn t it 哦 你们公司向来很少会出这种事情 不是 吗 Well I m flattered 嗯 不敢当 What can we do to fix things 那现在我们要怎么办呢 We would like you to ship back all the goods to us 我们希望您能把整批货寄送回来 And we will send you a replacement right now 我们会马上补寄一批货过去 OK We will do 好 我们照办 I don t like to have to bring this up but we found that 我也不想给你说这些 但我们发觉 I m sorry to inform you of this but we found that 很抱歉通知您 我们发觉 I have regret to let you know of this but we found that 很遗憾地让你知道这些 我们发觉 I hate to be the bearer of bad news but we found that 我也不喜欢告诉你不好的消息 我们发 觉 How do you suggest this be handled 你认为该怎么处理呢 What could you like us to do 我们应该怎么做呢 Do you have any suggestions 你有什么建议呢 Hello Miss Huang How are you 喂 黄小姐 你好吗 Hello Miss Wang I m fine and you 喂 王小姐 我很好 你呢 I ll doing fine too 我也很好 Well Miss Huang we are planning to have a casual get together 嗯 黄小姐 我们打算大家小 聚一番 I wonder if you and your husband can join us 不知道你和你丈夫能不能赏光 That sounds very nice When will it be 听起来真不错 什么时候呢 It s next week from this Monday 下个星期一 What a pity We have another party that day 太可惜了 我们那天也有个聚会 It doesn t matter Let s wait until the next time 没关系 下次还有机会 We re organizing an informal party and I d like you to come 我们计划组织一个非正式聚会 我 想请你参加 We re having a small to do and I d really be happy if you come 我们打算热闹一下 我真心的 希望你能赏光 We have another event to attend on the same day 那天我们有其他活动要参加 We have another appointment on the same day 我们那天有另外一个约会 We re already scheduled elsewhere 我们已经有其他安排了 Room service May I help you 客房服务部 需要我为您效劳吗 Yes I wonder if you can send up some of boiling water for me 是的 你可以送点开水上来吗 Certainly Hold on please 当然可以 请稍等 What room are you in sir 先生 您住几号房 This is Mr Wu in Room 415 我在 415 房间 姓巫 Very well sir You ll have them as soon as possible 好的 先生 我会尽快送过去 Good morning Restaurant Service May I help you 早上好 餐厅服务部 能为你效劳吗 Good morning Would you please bring me some breakfast 早上好 可否为我送点早餐 Certainly Miss What are you going to have 当然可以 小姐 您想吃点什么 I d like to order a hamburger and fries 来个汉堡包和薯条吧 Would you like anything else 还要其他的吗 No thanks 不啦 谢谢 Well It will be up immediately 好 立即给你送去 I d like to get some of today s papers sent to my room 我想要些今天的报纸送到我的房间 They ll be at your door within a few minutes 他们会尽快送到你的门口 No problem sir Someone will bring them to your room shortly 没问题 先生 有人会尽快给 你送过去 Room Service What can I do for you 客房服务部 能为您效劳吗 May I ask for a morning call tomorrow morning 明天早上请叫我起床好吗 Certainly What time would you like 好的 要几点叫你 6 00 sharp please 请 6 点整叫我 I don t like to have to bring this up but we found that 我也不想给你说这些 但我们发觉 I m sorry to inform you of this but we found that 很抱歉通知您 我们发觉 I have regret to let you know of this but we found that 很遗憾地让你知道这些 我们发觉 I hate to be the bearer of bad news but we found that 我也不喜欢告诉你不好的消息 我们发 觉 How do you suggest this be handled 你认为该怎么处理呢 What could you like us to do 我们应该怎么做呢 Do you have any suggestions 你有什么建议呢 Hello Miss Huang How are you 喂 黄小姐 你好吗 Hello Miss Wang I m fine and you 喂 王小姐 我很好 你呢 I ll doing fine too 我也很好 Well Miss Huang we are planning to have a casual get together 嗯 黄小姐 我们打算大家小 聚一番 I wonder if you and your husband can join us 不知道你和你丈夫能不能赏光 That sounds very nice When will it be 听起来真不错 什么时候呢 It s next week from this Monday 下个星期一 What a pity We have another party that day 太可惜了 我们那天也有个聚会 It doesn t matter Let s wait until the next time 没关系 下次还有机会 We re organizing an informal party and I d like you to come 我们计划组织一个非正式聚会 我 想请你参加 We re having a small to do and I d really be happy if you come 我们打算热闹一下 我真心的 希望你能赏光 We have another event to attend on the same day 那天我们有其他活动要参加 We have another appointment on the same day 我们那天有另外一个约会 We re already scheduled elsewhere 我们已经有其他安排了 Room service May I help you 客房服务部 需要我为您效劳吗 Yes I wonder if you can send up some of boiling water for me 是的 你可以送点开水上来吗 Certainly Hold on please 当然可以 请稍等 What room are you in sir 先生 您住几号房 This is Mr Wu in Room 415 我在 415 房间 姓巫 Very well sir You ll have them as soon as possible 好的 先生 我会尽快送过去 Good morning Restaurant Service May I help you 早上好 餐厅服务部 能为你效劳吗 Good morning Would you please bring me some breakfast 早上好 可否为我送点早餐 Certainly Miss What are you going to have 当然可以 小姐 您想吃点什么 I d like to order a hamburger and fries 来个汉堡包和薯条吧 Would you like anything else 还要其他的吗 No thanks 不啦 谢谢 Well It will be up immediately 好 立即给你送去 I d like to get some of today s papers sent to my room 我想要些今天的报纸送到我的房间 They ll be at your door within a few minutes 他们会尽快送到你的门口 No problem sir Someone will bring them to your room shortly 没问题 先生 有人会尽快给 你送过去 Room Service What can I do for you 客房服务部 能为您效劳吗 May I ask for a morning call tomorrow morning 明天早上请叫我起床好吗 Certainly What time would you like 好的 要几点叫你 6 00 sharp please 请 6 点整叫我 I m trying to catch Mary please 我想与 Mary 联络 Mary is not available at the moment Mary 现在没空接电话 What time should I call back 我应该何时再打来 About 9 30 大约九点半 May I speak to Miss Wang 我可以和王小姐讲话吗 She is in a meeting until night 她开会要开到晚上 OK I will try her back then 好的 我到时再试试看 Okey Thank you 好的 谢谢 May I please speak to Mr Kong 我可以孔先生讲话吗 He is with someone right now Would you hold 他现在在会客 你可以稍等吗 She is busy now 她正忙着呢 John cannot get to the phone right now John 现在没办法接电话 He is on another line right now 他正在接另一个电话 John is tied up at the present time John 现在有事 She is not able to take your call at the moment 她现在没办法接你的电话 Hello May I speak to Miss Li please 喂 我可以请李小姐接电话吗 This is she 我就是 Oh Miss Li This is Tom I didn t recognize your voice 噢 李小姐 我是汤姆 我没听出你的声音 Joan 是简吗 Who is that 你是谁 It s John Didn t you recognize my voice 我是约翰 你没听出我的声音 No you sound different today 没有 今天你的声音听起来不一样 It s because I have a bad cold 那是因为我患了重感冒 This is he speaking 我就是 Bob speaking 我就是鲍勃 Clark s Theater Clark s 剧院 I hear that you have a Italy Symphony Orchestra concert on the 15th evening 听说 15 号晚上意大 利交响乐团要在贵院演奏 And I wonder if there are some balcony seats still available 不知道还有没有包厢的位子 I m sorry all the balcony seats are gone 抱歉 包厢的票都卖完了 All right Please hold two orchestra seats for us 好 请帮我们保留两张前排的座位 Can I have your name please 请问您贵姓大名 My last name is Chen C H E N 我姓陈 C H E N Hello Air China Flight Reservations May I help you 喂 你好 中国航空公司订票处 需要 帮忙吗 Yes Have you got any seats left on the 10th at 7 30 a m to HongKong 是的 你们还有 10 号早 上 7 点半去香港的机票吗 Yes we have For how many 有 要几张 Please keep two for us to pick up 请给我保留两张 Would you prefer a window aside or enter seat 您喜欢 窗 走道还是中间的位置 Window please 窗的吧 OK 好的 Please have two window seats placed aside for us 请为我们保留两个 窗口的位子 There aren t window seats left but a few enter seats are open 那些 窗的位子已没有了 但里面 的位子还有 All window seats are sold out 所有 窗口的位子都卖光了 Hello my name is Tom with Steve Rogers 喂 你好 我是 Steve Rogers 公司的汤姆 I d like to make an ap