Food and Beverage Dialogue

Scene Seating a guest who has a reservation W Good evening Ma am and Sir welcome to Restaurant How may I help you 先生 女士 晚上好 欢迎光临 餐厅 有什么可以帮到您 G Yes please 是的 W Have you got a reservation 请问您有预定吗 G Yes I reserved a table for two yesterday afternoon in the name of Mr White 是的 我昨天下午以怀特先生的名义预定了一张台 W Just a moment please I ll have a look at our reservation book 请稍候 我查一下我们的预定记录 W Oh yes Mr White We re expecting you We have a window seat reserved for you This way please Will this table be fine 哦 是的 怀特先生 我们正恭候您好的光临 我们给您留了一张靠窗的位子 请这边 走 这张桌子可以吗 G That s OK 可以 W Please take a seat Here is the menu We will take your order a moment later 请坐 这是菜单 我一会儿为您点菜 G All right Thank you 好的 谢谢 Key sentences 1 Could you follow me please 请跟我来好吗 2 Good morning sir how many persons are there in your party 早上好 请问几位 3 Good evening a table for two sir 晚上好 是两位吗 4 In whose name did you make the reservation please 请问是谁预定的餐位 5 We have a reservation for a table for two for five o clock in under the name of Mr Green 我们以格林先生的名义预定了 5 点钟的双人位 6 I m sorry but there is no table available just now would you care to wait 对不起 现在没有空座位 请您等一会儿好吗 7 I m sorry we have no record of a reservation in your name 对不起 没有以您好的名字预定的餐位 8 I ll show you to your table 我领您去您预定的桌位 9 Which would you prefer here by the window or near the door 您好愿意坐在靠窗的位子还是靠门口的位子 10 Would you like to sit in the main dinning room or a private room 请问您好要在大餐厅还是包房用餐 11 Here is your table is it all right 这是你们的餐桌 还可以吗 12 Take have a seat please 请坐 13 Excuse me ma am but may I pass 夫人 对不起 请问我可以过去吗 14 I m sorry sir would you care to follow me to another table 对不起 先生 给您换张桌子 15 Sorry to have kept you waiting 对不起 让您好久等了 Dialogue Ordering food W Good evening sir Are you ready to order now 晚上好 先生 可以为您点单了吗 G Yes please But I don t know anything about Chinese food can you make some suggestion 是的 谢谢 但是我一点也不了解中国菜 你有什么好的建议吗 W Certainly sir Chinese food is mainly divided into eight style and our restaurant is famous for its Cantonese style And you can see the material and the cooking methods of the dishes on the menu 当然可以 先生 中国菜大致上分为 8 大菜系 我们餐厅主要经营粤菜 您可以在菜牌 上看到菜品的原料和烹调方法 G I see I d like mixed vegetable and jasmine with white fungi 我知道了 我想要素什锦和茉莉银耳 W Would you like to try shark s fin with scallops It s our chef s recommendation 要不要试一下干贝鱼翅 这是我们厨师的拿手菜 G Ok I ll try it And what s the soup for today 好的 我试试 今天的例汤是什么 W Apple soup 香露苹果 G It seems good I ll have it 听起来不错 我要一份 W Would you like to have your soup first as you know we Chinese usually have soup after dishes 要不要先给您上汤呢 您知道 我们中国人总是在上菜之后才上汤 G Yes please I d like anything else 是的 请先上汤 W Would you like anything else 您还要点别的什么吗 G No more for the time being 暂时没在了 W Thank you sir I ll repeat your order That s an apple soup mixed vegetable jasmine with white fungi and shark s fin with scallops 谢谢 先生 我重复一下您点的菜 香露苹果 素什锦 茉莉银耳和干贝鱼翅 G Quite right 没错 W Your order should take about 15 minutes to prepare sir Would you like anything to drink while waiting 您的菜 15 分钟以后可以上来 先生 等菜的时候您要喝点什么吗 G Whiskey on the rocks 来杯加冰的威士忌 W Yes sir We ll try our best to serve you as soon as possible 好的 先生 我们会尽可能快的给你上菜 Key sentences 1 May I take your order now 现在可以点菜了吗 2 Just point to it if you don t know the name 您不知道名字 就用手指一下 3 What would you like for soup course 您点个什么汤 4 How many portions 要几份 5 Would you like anything to drink 要喝点什么饮料 6 Which brand would you prefer 您喜欢哪种牌子的 7 Your usual sir 先生 还和往常一样吗 8 What else would you like 您还要点什么 9 Straight away sir 先生 马上就来 10 That will take a little long time to prepare 这道菜要花一些时间 三 Serving the guest Waiter W Guest G W Excuse me sir Your Beijing roast dark 打扰了 先生 这是您点的北京烤鸭 G Ah it looks great Can you tell me how to eat it 啊 看起来好级了 您能告诉我要怎么吃吗 W Yes please wrap the duck in the pancake with the spring onion and the sweet bean sauce You ll find the taste s better 当然可以 请把鸭肉和葱 加上甜面酱 用鸭饼卷起来 你会觉得更好吃 G I ll have a try Hum good indeed 我试一下 真的很不错 W Please take your rime and enjoy yourself 请慢用 G Thank you 谢谢 Later W Excuse me sir Here is your fried shrimp balls This food is best while eaten hot This is the complete course If you would like any additional dishes please call me Enjoy your meal 对不起 先生 这是您的炸虾球 这道菜要趁热吃 您的菜齐了 如果您还有其他需要 请告诉我 祝您有个好胃口 G Thank you 谢谢 Later W Excuse me sir Are you ready for your dessert now And how do you like your coffee Plain or white 对不起 先生 可以给您上甜点了吗 G Yes please And I d like black coffee 好的 我要黑咖啡 W Right away sir 马上来 先生 四 Paying the bill Dialogue Waiter W Guest G G Waiter 服务生 W Yes sir Would you like anything else 是的 先生 您还要点什么吗 G No bring me the bill please 不要了 请给我账单 W One moment please 请稍等 LATER Here is the bill sir 给您好账单 先生 G 900 yuan Why so much 900 元 为什么这么多 W Let me break it down for you 700 yuan for food 210 yuan for the drinks plus10 service charge the total is 900 让我逐一说给您好听 700 元是食物的费用 110 元是酒水的费用 加上 10 的服务费 一共是 900 元 G I see 我知道了 W How do you want to settle your account In cash or by credit card 您要怎么结账呢 付现还是刷卡 G Can I have it charged to my account 可以记账吗 W Are you our hotel guest sir 您好住在我们酒店吗 先生 G Yes room 1212 Henry Green 是的 1212 房 亨利 格林 W May I have a look at your room card 我可以看一下您的房卡吗 G Here you are 给你 W Thank you Mr Green Would you please sign here 谢谢 格林先生 请您在这里签名好吗 G No problem Is that all right 没问题 可以了吗 W Yes Mr Green Thank you for coming I hope you enjoy your stay with us 是的 格林先生 多谢光临 希望您在我们这里住的愉快 Key sentences 1 It s freezing here 怎么这么冷 2 The coffee is too strong light 咖啡太浓 淡了 3 There is a hair in my soup it makes me sick 汤里有根头发 真恶心 4 This beer is flat 啤酒没气了 5 This salad is too oily 这个沙拉太油腻了 6 This glass is cracked dirty smeared spotted stained chipped 这只杯子有裂缝 污点 粘上脏东西 缺口 7 What s the trouble What s the matter What s wrong 出了什么问题 8 I ll attend to this matter immediately 我马上处理这件事 9 I m terribly sorry sir I ll get you another one at once 非常抱歉 先生 我去给偶然性重端一份来 10 I ll speak to the chef and see what he can do 我去跟厨师说 看他是否可以补救 11 It s our manager s chef s compliment 这是我们经理 厨师的一点敬意 12 I m sorry to have kept you waiting 很抱歉让您久等了 13 It takes quite a ling time to prepare sir I ll tell the cooks too hurry 这道菜需要一些时间 我去告诉厨师快一点 14 I m afraid there is no mistake 这没有错 15 I m sorry sir There must be some misunderstanding 对不起 先生 这里面可能有误会 16 I m awfully sorry for staining your clothes 很抱歉弄脏了您的衣服 17 I ll look into the matter right away 我马上去处理这件事 18 I assure you it won t happen again 我保证此类事情不会再发生 19 It s very noisy cold freezing hot stifling dark gloomy 这儿好吵 冷 冰冷 热 闷热 暗 阴暗 幽暗 朦胧 20 I m sure the waiter didn t mean to be rude Perhaps he didn t understand you correctly 我相信服务员并不是有意无理的 他可能没有听懂您的意思 Key sentences 1 Check please the bill please bring me the bill please I d like to settle my bill p