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餐饮培训模拟试题 一 填空题(每小题1.5分 共 39 分) 1 政治素质要求餐饮人员在工作中,应严格遵守_._._.不做有损国格.人格的事。2、服务态度取决于员工的_._._._和 _的高低,其具体要求是_._._._.。.3、餐饮服务人员在工作中应具备的能力主要有 _._.-_. _ _._._._.。4 星级酒店餐厅的室内温度冬季在_之间,夏季应保持_、之间5 餐厅用品包括_._._另外,餐厅还应配备服务车.送餐车等工作车, 以满足客人多方面的餐饮服务需要。二 多项选择题:(每题1分 共10分) 1 餐厅用品中具体的餐酒用品指:( ) A瓷器类 B布件类 C不锈钢类 D银器类 E玻璃器皿类2、托盘的操作流程为:( )A运盘 B理盘 C装盘 D托盘 E卸盘 F起托3、餐厅折花是通过:( ) A 穿 B咬 C捏 D叠 E卷 F撕 G拉4、酒水服务中,红葡萄酒的服务顺序为:( ) A斟酒 B闻塞 C开瓶 D示酒 E准备 F试酒 姓名_分数_5、传菜服务中的五不取 :( ) A规格不符 B器皿不洁 C调料不全不取 D颜色不正 F温度不适 G餐盘破损6 做为一名优秀的员工所应有的工作态度是 :( )A责任心 B守时 C主动 D效率勤勉 E友善 F服从 G礼貌 H微笑7 餐厅提供给客人产品为 :( )A饮料 B 食品 C烟 D酒 E诚实 F优质服务 G礼貌 H烹调技术8 服务质量的标准为 :( )A舒适感 B可口感 C安全感 D宾至如归感 E亲切感9 礼貌服务态度五声为 :( )A 迎客声 B 问候声 C应答声 D致谢声 E道歉声 F送客声10 服务满意顾客六觉指 :( )A视觉 B眼觉 C听觉 D味觉 E嗅觉 F感觉 G触觉三 判断题(每题1分 共10分)1 酒店整体良好形象=一个员工的恶劣表现,即100-1=0( )2 服务人员在服务期间可以向客人说“不”( )3 参加培训是可以吸烟,吃零食,打电话 ( ) 4 服务质量是酒店的生命线,它关系到企业的声誉和客源。同时也关系到经济效率和企业的经营成功。( )5 热爱本职工作,敬业乐业,并且能够树立良好的职业道德是每个餐饮服务员所具备的思想素质。( )6 服务员的举止要求见到宾客应主动打招呼,在走廊,过道楼梯口等活动场所见到客人可以避开或不打招呼。( 四、问答题( 每题15分共30 )1 请简要的说一下1 will visit their sons any time.(2)( ) Aone Bones Cthose Dperson标准答案:B24、Discussing personal topics with strangers make some people uncomfortable_ .(2)( ) Acausing distrust Bto cause distrust Cand distrust being caused Dand may cause distrust标准答案:D25、The Customs officer said that nothing but some personal belongings _ in the womans suitcase.(2)( ) Awere found Bwas to be found Cwas found Dhas been found标准标准答案:D28、You are going to change your job, _ ?(2)( ) Awont you Barent you Cshould you Ddont you标准答案:B29、The following paragraph describes a situation _ a problem needsto be solved.(2)( ) Awhen Bthat Chow Din which标准答案:D30、_ your opinion, what is the best way to handle this situation?(2)( ) AFrom BIn CBy DTo标准答案:B31、Insect pests are among the _ causes of crop failure.(2)( ) Aleading Bchiefly Clargest Ddefinitely标准答案:A32、The Depression in the United States _ until the beginning of theSecond World War.(2)( ) Acarried on Bcarried out Clasted Dhappened标准答案:C33、The _ of influenza are fever, headache, and muscular pain.(2)( ) Aeffects Bsymptoms Cresults Dconsequences标准答案:B34、The box was too heavy for the old lady to _ .(2)( ) Areach Blift Cbring Dmanage标准答案:B35、Last weeks meeting was so long that they have promised that this onewill be very _ .(2)( ) Abrief Bsoon Ctemporary Deconomical标准答案:A36、In this hot weather the ice will soon _ .(2)( ) Aspoil Bmelt Cbreak Dburst标准答案:B37、We had hoped that Robert would agree to help us, but he has _ .(2)( ) Adesired Bpromised Crefused Dintended标准答案:C38、Mary wanted to go to New York by herself, but her parents would not give their _ .(2)( ) Aadvice Blimit Cconsent Drequest标准答案:C39、The show should have started an hour ago; I dont know what could havecaused the _ .(2)( ) Apanic Bdelay Cconfusion Ddisturbance标准答案:B40、I sometimes take Johns coat for mine, because the two of themlook so _ .(2)( ) Asimilarly Balike Clike Dold-fashioned标准答案:B41、Although she was frightened, she answered with a_voice.(2)( ) Aquiet Bsilent Cstill Dcalm标准答案:D42、The headmaster asked me to_him at his office.(2)( ) Adrop in Bcall in Cdrop in on Dcall on in标准答案:C43、Sarah hopes to become a friend of_shares her interests.(2)( ) Aanyone Bwhomever Cwhoever Dno matter who标准答案:C44、The book, the cover_has come off, is hers.(2)( ) Awhose Bof which Cin which Don which标准答案:B45、When my sister phoned me, I could not hear clearly what she was_.(2)( ) Aspeaking Btalking Csaying Dtelling标准答案:C46、Good technique means less pain and fewer deaths, and_it is our duty to master it.(2)( ) Aaltogether Btherefore Cotherwise Dhowever标准答案:B47、The ground is all wet. It_last night.(2)( ) Amust being rained Bmust been raining Cmust have rained Dmust having rained标准答案:C48、This is a foreign product._it operates is unfamiliar and confusing.(2)( ) AThe way BThe way how CThe way of DBy the way标准答案:A49、If you drive from the airport, go on the motorway and follow the_to the city.(2)( ) Apoints Bsigns Cplans Dways标准答案:B50、Because the children keep interrupting her whenever she reads a book, she is always_her place.(2)( ) Aloosing Bmissing Closing Dforgetting标准答案:C51、One of his novels is said_into English in two months time.(2)( ) Ato have been translated Bhaving been translated Cbeing translated Dto translate标准答案:A52、Amelia Earhart, the first woman_a solo flight across the Atlantic Ocean, was born in 1898.(2)( ) Amakes Bmade Cmaking Dto make标准答案:D53、When we reached the office, the clock on the wall was_eight.(2)( ) Abeating Bhitting Cstriking Dringing标准答案:C54、You play the violin beautifully. How much do you_every day?(2)( ) Ado Brepeat Cact Dpractice标准答案:D55、The police are offering a_to anyone who can give information about the lost boy.(2)( ) Aprice Bprize Creward Dmoney标准答案:C56、Only through free open debate in newspapers, on television and on radio_to better understand what we wish to represent.(2)( ) Awe will be able Bwe can Cwill we be able Dcan we标准答案:C57、He bought a telescope_he could see the other side of the river.(2)( ) Aso as Bbecause Cso that Dsuch that标准答案:C58、As soon as the experiment was over, he_to write his paper.(2)( ) Aset up Bset on Cset in Dset out标准答案:D59、They spent the whole night_the fire.(2)( ) Afinding Bhitting Cfighting Dreducing标准答案:C60、She was very sad. You_her feelings.(2)( ) Aought not to hurt Bought not to have hurt Cought to have not hurt Dnot ought to hurt标准答案:B61、We consider_we should communicate with others by all means.(2)( ) Athat it necessary Bnecessary that Cnecessary of it that Dit necessary that标准答案:D62、We_each other the best of luck in the examination.(2)( ) Ahoped Bwanted Cexpected Dwished标准答案:D63、The news has_that a heavy storm will arrive before daybreak.(2)( ) Agot out Bgot round Cgot off Dgot up标准答案:B64、He scarcely cares for anything but money,_?(2)( ) Adoesnt he Bisnt he Cdoes he Dis he标准答案:C65、We have told him many times, but he_listen to our advice.(2)( ) Acould Bwas able to Cwont Dwerent标准答案:C66、She was sure that knowledge_practice.(2)( ) Abegin with Bcome from Cled into Dlies in标准答案:D67、At the beginning the whole party kept together, but by the end of the day the women and weaker men had fallen_.(2)( ) Aback Baway Cbehind Dout标准答案:C68、Can you remember the date_he wrote down in his notebook.(2)( ) Athat Bwhen Con which Don that标准答案:A69、_, or you will fail to pass the coming examination.(2)( ) AWork hard BWork hardly CTo work hard DWorking hard标准答案:A70、He will call you the moment he_his work.(2)( ) Awill finish Bis finishing Chas been finishing Dfinishes标准答案:D71、The price of this kind of_fan is reasonable.(2)( ) Aelectricity Belectric Celectrical Delectrify标准答案:B72、She stopped and_the price of the diamond necklace.(2)( ) Ainquired Basked for Cwanted Dquestioned标准答案:A73、Some people hope to more successful while_simply want to feel more comfortable.(2)( ) Ato others Bothers Cthe other Danother标准答案:B74、Would the zoo go on_such a large number of animals without receiving money from some big companies?(2)( ) Ato keep Bfor keeping Ckeeping Dwith keeping标准答案:C75、Few people will take the trouble to_the question in detail.(2)( ) Ago into Bgive up Crun down Dtry out标准答案:A76、At late night the streets became deserted_two or three policemen patrolling the streets.(2)( ) Aexcept for Bexcept Cbesides Dbut for标准答案:A77、_I wonder why he was late for the meeting. he has always been punctual.-So do I. he_an accident.(2)( ) Amust have Bshould have had Cwould have had Dmight have had标准答案:D78、Hearing someone unlocking the door, the man rushed to the back door, the table over and _almost all the fine plates.(2)( ) Ato knock, smashing Bknocking, smashed Cknocked, smashing Dknocking, smashing标准答案:D79、Before_the office she always makes sure_the lights.(2)( ) Aleft, turn off Bleaving, to turn off Cleave, turning off Dto leave, in turning off标准答案:B80、_computers have greatly changed our way of life is a universally accepted fact.(2)( ) AModem BThat modern CWhat modern DIt is modern标准答案:B81、If the woman_the telephone call, she wouldnt have had so many troubles.(2)( ) Adidnt answer Bhasnt answered Chadnt been answered Dhadnt answered标准答案:D82、I am not sure_ .(2)( ) Awhether are these railway timetables accurate Bhow accurate are these railway timetables Cwhere can we get these railway timetables Dif these railways timetables are accurate标准答案:D83、It was because of his wifes chance discovery_he was able to find his long-lost brother.(2)( ) Athat Bthen Cso that Dby which标准答案:A84、Her parents ._to see the doctor without delay.(2)( ) Asuggested her to go Binsisted on her to go Cmade her to go Dinsisted that she go标准答案:D85、Having been treated so badly in her aunts family, the girl couldnt_ and left.(2)( ) Aput it up Bput up with it Cput it off Dput with it标准答案:B86、This is the subject_they will argue for a long time.(2)( ) Awhich Babout which Cabout that Dthat标准答案:B87、_ received education as today.(2)( ) ANever have so many women BNever have women ever CNever so many women DNever have there been so many women标准答案:A88、Imagine_with someone who never stops_practical jokes on you.(2)( ) Ato live, to play Bliving, playing Cto live, playing Dliving, to play标准答案:B89、In the twentieth century new medicines have_ improved health throughout the world.(2)( ) Alately Bconsistently Cconsciously Dnoticeably标准答案:D90、Winning the election last year, George W. Bush _ Clinton as President of the United States.(2)( ) Ainherited Bretained Csubstituted Dsucceeded标准答案:D91、With the growing population, scientists will have to _ new ways of supply people with food.(2)( ) Acome up with Bcome up to Ccome round to Dcome through标准答案:A92、It is important f
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