Outpatient Mental Health Clinic Application - DHS 35, F-00059.doc

Outpatient Mental Health Clinic Application - DHS 35 Page 14 of 16F-00059 (05/10)DEPARTMENT OF HEALTH SERVICESDivision of Quality AssuranceF-00059 (05/10)STATE OF WISCONSINDHS 35, Wis. Admin. Code Page 1 of 16OUTPATIENT MENTAL HEALTH CLINIC APPLICATION DHS 35INSTRUCTIONSCompletion of this application verifies that an outpatient mental health clinic is organized in compliance with Chapter DHS 35, Wisconsin Administrative Code, as required by state statutes.Branch OfficesBranch office requirements are described under section DHS 35.07, Location of service delivery, and are found on-line at: http:/www.legis.state.wi.us/rsb/code/dhs/dhs035.pdf DQA form F00191, Certified Oupatient Clinic Request for a Branch Office, is available at: /forms/DQAnum.asp in both PDF and Word-fillable versions and may be submitted with this application.Branches shall exist for the convenience of the consumer and should be operated under clinic policies 35.123(1) and (2), 35.14(1), 35.15(1) and (2), and comply with s. DHS 35.23(2), “confidentiality of treatment files” in all offices. Additional fees are assessed for branch office locations.Optional Agreement for Electronic TransmissionsIn order to streamline communications and move toward paperless office environments, the Department is asking providers to cooperate, to the extent possible, in using electronic transmissions to communicate official business (e.g., e-mail). It is expected that business information can be transmitted and approved more rapidly via e-communication. Examples include re-applications, application reviews, survey findings, statements of deficiency, plans of correction, or other information. Optional: This applicant agrees to permit and cooperate with the Department in using electronic transmission to communicate official business, including applications, survey findings, statements of deficiency and plans of correction. The official effective e-mail address of this provider is:Official Effective E-mail Address: Initial to agree. _For questions or information about electronic transmissions, contact the regional Health Services Specialist of the Behavioral Health Certification Section.DHS 35.01 Authority and purpose.This application is promulgated under the authority of ss. 49.45(2)(a) 11, 51.04, 51.42(7)(b) 11, and 227.11 (2)(a), Wis. Stats., to establish minimum standards for certification of outpatient mental health clinics that receive reimbursement for outpatient mental health services from the Wisconsin medical assistance and BadgerCare Plus programs or private insurance under s. 632.89(2)(d), Wis. Stats., or that utilize federal community mental health services block grant funds under 42 USC 300x, et.seq., or receive state community aids funds under s. 51.423(2), Wis. Stats.Application Notes Certified clinics should develop a plan to comply with 35.123, but have until January 1, 2012 to meet the minimum staffing requirements under 35.123(2). Initial certifications must meet all requirements, including staffing requirements (hired and in place) before services begin. This document paraphrases the rule language for application purposes.Initial Provider Certification Applicants for a new clinic must demonstrate preparedness to comply with all DHS 35 standards. Use the check boxes ( ) to affirm readiness to meet standards. Applicants will have completed all required policies, including DHS 94 (Patient Rights), have staffing plans for qualified staff that meet DHS 35.123(2) requirements, and sample forms available on-site. ATTENTION: The clinic must contact the regional Health Services Specialist to arrange a site visit following the submission of fees and this application.Renewing Providers Checking the “Yes” check boxes () affirms an applicants compliance with DHS 35 standards. Items are typically phrased so that checking “Yes” is the compliance response. Assurance with compliance will be tested by BHCS surveyors during on-site surveys. Clinics must comply with DHS 35.123(2) or have a plan to do so. Clinics have until January 1, 2012 to meet the minimum staffing requirements. ATTENTION: The clinic must contact the regional Health Services Specialist to arrange a site visit following the submission of fees and this application.DHS 35.02 ApplicabilityThis application is directed to public and private outpatient mental health clinics that request reimbursement for services from the Wisconsin medical assistance and BadgerCare Plus programs and from private insurance required under s. 632.89(2), Wis. Stats., or who utilize federal community mental health services block grant funds under 42 USC 300x, et.seq., or receive state community aids funds under s. 51.423(2).This application does not apply to ch. DHS 75 outpatient programs that provide services to substance abusers and related treatment needs but do not provide mental health services.The department shall waive an on-site inspection of a clinic applying for renewal certification that holds current accreditation as an outpatient mental health clinic from a national accrediting body that has developed standards for outpatient mental health clinics, if all of the following apply:1. The clinic has submitted a complete application and all of the materials required under sub. (1).2. The department determines that the standards of the accrediting body are at least as stringent as the requirements under this chapter. 3. The department determines that the clinics record of compliance with this chapter or with the standards of the accrediting body shows no indication that an on-site inspection may be necessary. The clinic has current accreditation and seeks waiver of on-site inspection? Yes NoThe department may grant or deny certification to the clinic if it determines the clinic has deficiencies or major deficiencies. If the department grants initial or renewal certification to a clinic with a deficiency, the department shall issue a notice of deficiency under s. 35.11(1m)(a). The department may grant an initial provisional certification for up to one year.OUTPATIENT MENTAL HEALTH CLINIC APPLICATION DHS 35Completion of this application verifies that an outpatient mental health clinic is organized in compliance with Chapter DHS 35, Wisconsin Administrative Code, as required by state statutes. Initial Certification RecertificationDate Application CompletedCertification NumberName - Facility CountyStreet Address - Main Office CityStateZip CodeMailing Address Main OfficeCityState Zip CodeName Contact PersonTelephone Number ( ) Fax Number( ) Website May be published in Provider DirectoryE-mail Address May be published in Provider Directory Other service locations are requested. Attach DQA form F-00191, Certified Oupatient Clinic Request for a Branch Office, for each branch office requested. (See instructions.)Accreditation JCAHO COA CARF Other (Specify.) Accreditation End DateDate of Last Accreditation VisitI hereby swear or affirm that all statements made in this application and any attachments are correct to the best of my knowledge and that I will comply with all laws, rules, and regulations governing mental health outpatient services. I will notify the Department of any changes in administration, ownership or control, office locations, clinic name or program, and any change in the clinics policies and practices that may affect clinic compliance by no later than the effective date of the change. Optional: This applicant agrees to permit and cooperate with the Department in using electronic transmission to communicate official business, including applications, survey findings, statements of deficiency and plans of correction. The official effective e-mail address of this provider is entered above.Initial to agree: _ _SIGNATURE - Clinic Administrator Date Signed_Name - Clinic Administrator (Print or type.)DHS 35.123 Staffing requirements for clinics. 1. The clinic has an assigned “clinic administrator” responsible for clinic operations. Yes No2. The clinic has a sufficient number of qualified staff members available to provide outpatient mental health servicesto consumers admitted to care. Yes NoDHS 35.123(2), minimum staffing combinations to provide outpatient mental health service will be required after January 1, 2012, and include combinations (a), (b), or (c): (a) Two or more licensed treatment professionals who combined are available to provide outpatient mental health services at least 60 hours per week.(b) One or more licensed treatment professionals who combined are available to provide outpatient mental health services at least 30 hours per week and one or more mental health practitioners or recognized psychotherapy practitioners who combined are available to provide outpatient mental health services at least 30 hours per week.(c) One or more licensed treatment professionals who combined are available to provide outpatient mental health services at least 37.5 hours per week, and at least one psychiatrist or advanced practice nurse prescriber who provides outpatient mental health services to consumers of the clinic at least 4 hours per month.The department may grant a variance to a clinic that is unable to meet the minimum staffing requirements under s. DHS 35.123(2). To be eligible for a variance under this subsection, the clinic shall establish that it has made and continues to make a good faith effort to recruit and retain a sufficient number of staff with the qualifications specified in s. DHS 35.123 (2). In addition to any other conditions the department may impose on a variance issued under this paragraph, the department shall require that the clinic submit evidence on a continuous basis of the clinics good faith efforts to recruit and retain qualified staff.DHS 123.3Attach Appendix A: DHS 35 - Qualified Staff Roster 1.The clinic has attached a full roster of clinical staff available to provide outpatient mental health services to consumers admitted to care. Yes The application is not complete without Appendix A: DHS 35 - Qualified Staff Roster.2.Does the clinic comply with any of the minimum outpatient MH staffing combinations? YesCircle appropriate 35.123(2) combination - (a) or (b) or (c). Not YetPrepare a clinic plan to meet the requirements (a), (b), or (c) by January, 2012. 3.If the clinic has more than one office, do both the clinic as a whole and its main office comply with the staffing requirements of 35.123(2)? Yes 4.Does this clinic provide services to persons 13 years old or younger? Yes If “Yes,” the clinic shall have staff qualified by training and experience to work with children and adolescents. These credentials must be identified on Appendix A and will be reviewed at the next regularly scheduled on-site survey. No DHS 35.127 Persons providing psychotherapy services through this clinic. 1. This clinic shall operate in accordance with sections 35.127(1)-(4), italicized below.1. Any mental health professional may provide psychotherapy to consumers through a clinic certified under this chapter.2.A qualified treatment trainee may provide psychotherapy to consumers only under clinical supervision as defined under s. DHS 35.03(5)(a).3.A clinic may choose to require clinical supervision of a mental health practitioner or recognized psychotherapy practitioner. 4.No person with a suspended, revoked, or voluntarily surrendered professional license or one whose license or certificate is limited or restricted is providing psychotherapy to consumers under circumstances prohibited by the limitation or restriction. Yes No2. The clinic operates in accordance with ss. 35.127(1)-(4). Yes DHS 35.13 Personnel policies. The clinic has developed and implemented written personnel policies and procedures that ensure all of the following, 35.13(1)-(3). 1. Each staff member who provides psychotherapy or who prescribes medications is evaluated to determine if the staff member possesses current qualifications and demonstrated competence, training, experience, and judgment for the privileges granted to provide psychotherapy or to prescribe medications for the clinic. Yes 2. Compliance with the caregiver background check and misconduct reporting requirements in s. 50.065, Wis. Stats., and ch. DHS 12, and the caregiver misconduct reporting and investigation requirements in ch. DHS 13. Yes 3.A record, available to the surveyor upon request, is maintained for each staff member and includes all of the following: (a) Confirmation of an applicants training, clinical experience or professional license or certification, if a training, clinical experience or professional license or certification is necessary for the staff members prescribed duties or position. All limitations and restrictions on a staff members license shall be documented by the clinic. Yes (b) The results of the caregiver background check including a completed background information disclosure form for every background check conducted and the results of any subsequent investigation related to the information obtained from the background check. Yes (c) A vita of training, work experience, and qualifications for each prescriber and each person who provides psychotherapy. Yes DHS 35.14 Clinical supervision and clinical collaboration. 1.The clinic administrator has responsibility for administrative oversight of the job performance and actions of each staff member and requires each staff member to adhere to all laws and regulations governing the care and treatment of consumers and the standards of practice for their individual professions. Yes No2.The clinic has a written policy for clinical supervision as defined under s. DHS 35.03(5) and for clinical collaboration as defined under s. DHS 35.03(4) which addresses: YesThese policies must address each of the italicized issues below. A system to determine the status and achievement of consumer outcomes, which may include a quality improvement system or a peer review system to determine if the treatment provided is effective, and a system to identify any necessary corrective actions. Identification of clinical issues, including incidents that pose a significant risk of an adverse outcome for one or more consumers of the outpatient mental health clinic that should warrant clinical collaboration, or clinical supervision that is in addition to the supervision specified under chs. MPSW 4, 12, or 16, or Psy 2, or for a recognized psychotherapy practitioner, in accordance with s. DHS 35.03(5)(a), whichever is applicable. Except as provided under sub. (4)(b), the clinics policy on clinical supervision shall be in accordance with chs. MPSW 4, 12, or 16, or Psy 2, or for a recognized psychotherapy practitioner, whichever is applicable. 3.The clinics policy on clinical collaboration shall require one or more of the following:(a) Individual sessions, with staff case review, to assess performance and provide feedback. Yes (b) Individual side-by-side session while a staff member provides assessments, service planning meetings, or outpatient mental health services and in which another staff member assesses and gives advice regarding staff performance. Yes(c) Group meetings to review and assess quality of services and provide staff members advice or direction regarding specific situations or strategies. Yes (d) Another form of professionally recognized method of clinical collaboration designed to provide sufficient guidance to assure the delivery of effective services to consumers by the staff member. YesDescribe. 4.Within this clinic, clinical supervision and clinical collaboration records are dated and documented with the signature of the person providing these functions in a supervision or collaboration record or in the staff record of each staff member who attends the session or review. Yes No5.When clinical supervision or clinical collaboration results in a recommendation for a change to a consumers treatment plan, the recommendation shall be documented in the consumer file. Yes No6.A qualified treatment trainee who provides psychotherapy shall receive clinical supervision. Yes No7.Any staff member, including a staff member who is a substance abuse counselor-in-training, substance abuse counselor, or clinical abuse counselor who provides services to consumers with a primary diagnosis of substance abuse, receives clinical supervision from a clinical supervisor as defined under ch. RL 160.02(7). Yes NoDHS 35.15 Orientation and training. 1.Is documentation of each staff members initial orientation, prior education, training, and continuing training, readily available? Yes NoThe clinic must maintain a current copy of its orientation and training policies.DHS 35.16 Admission.1.The clinic has established written selection criteria for