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Chapter 10 Inspection and Maintenance 1.1 TroubleshootingLevel one is “Alarm”: The servo drive needs to stop when the alarm is caused. DO terminal output signal is /ALM.Level two is“Warning”:The servo drive can send out the warning status, and it will not damage the devices, there is a high level of fault output if the alarm status is not processed timely.DO terminal output signal is /WARN.1.1.1 Alarm Display ListAlarms can be divided into three types:(1)Reset is not available, NO.1 Error(2)Reset is available, NO.1 Error(3)All reseting is available, NO.2 ErrorWhere, Both NO.1 and NO.2 means alarm stop method.NO.1:Its corresponding to H02-05NO.2:Its corresponding to H02-06The relationships between fault codes and its coding H/L are shown in the following table.Fault code can be displayed as Er. xxx。Alarm CodeAlarm NameMeaningStop MethodAlarm ResetAlarm Code OutputAL0AL1AL2Er.101EEPROM Parameter ErrorThe data of the parameter in the servo is incorrect.NO.1N/AH H HEr.102Programmable Logic Configuration ErrorThe logic device error or device configuration is inconsistent with the drive models.NO.1N/AH H HEr.105System ErrorRestore to the factory default value when the data of the parameter in the servo is incorrect.NO.1N/AH H HEr.107Model Selection ErrorDisabled motor model or drive modelNO.1N/AH H HEr.108Parameter Storage Error Parameter storage device errorNO.1N/AH H HEr.110Encoder OutputPulse SettingErrorThe encoder output pulse is out of the setting range and does not satisfy the setting conditions.NO.1N/AH H HEr.120Product Matching ErrorThe power level of the motor can not match the drives.Or the other unsupported product component types are connected into the servo (such as the encoder, etc).NO.1N/AH H HEr.121Servo ON command disabled errorEnter the servo ON command to the PC after executing the relevant auxiliary function (such as inertia identification, JOG function, etc.).NO.1AvailableH H HEr.130DI Allocation ErrorMultiple DI are allocated to the same functionNO.1AvailableH H HEr.131DO Allocation ErrorMultiple D0 are allocated to the same functionNO.1AvailableH H HEr.135Read and write Encoder EEPROM Parameter ErrorEncoder EEPROM ErrorNO.1N/AH H HEr.136EncoderChecksum Error Encoder EEPROM ErrorNO.1N/AH H HEr.140AI Setting ErrorThe same AI can be allocated to the different command sources.NO.1AvailableH H HEr.200DriveOver-current 1The power cable connection of the servo motor is phase sequence error, open phase and short-circuit to ground.The power transistor is detected to be over-current by the software.The encoder is abnormal.NO.1N/ALLHEr.201DriveOver-current 2The power cable connection of the servo motor is phase sequence error, open phase and short-circuit to ground.The power transistor is detected to be over-current by the software.Encoder wiring is error or damagedThe blow-off pipe is detected to be over-current is by the hardware.NO.1N/ALLHEr.210Short circuit to Ground upon Self-checkingThe servo power cable is short circuit to ground when selfNO.1N/ALLHEr.400Overvoltage Main circuit DC voltage is excessively high.NO.1AvailableLLHEr.410UndervoltageMain circuit DC voltage is excessively low.NO.2AvailableH HLEr.420Power Cables Open PhaseWith the open phase, voltage was low for more than 1 second in an R, S or T phase.NO.2AvailableH HLEr.500OverspeedThe servomotor speed is excessively high.NO.2AvailableLHLEr.510Overspeed of Encoder OutputPulse RateThe motor speed upper limit of the set encoder output pulse is exceeded.NO.1AvailableLLLEr.600Inertia Identification ErrorInertia Identification runs timeout NO.1AvailableLLLEr.610Drive OverloadWhen run with load, it will exceed the overload time which is set by the inverse-time-limit curve. UVW output might be open phase or phase sequence error.NO.2AvailableLLLEr.620Motor Overload Run with load, it will exceed the overload time which is set by the inverse-time-limit curve. UVW output might be open phase or phase sequence error.NO.2AvailableLLLEr.650Heat SinkOverheatedThe heat sink temperature exceeds the setting value.NO.2AvailableLLLEr.740Encoder Interference Error 1Incremental Encoder Z Signal with InterferenceNO.1N/AHHHEr.741Encoder Noise interference Error 2Incremental Encoder AB Signal with InterferenceNO.1N/AHHHEr.831AD Sampling Error 1AD Initialization ErrorNO.1N/AHHHEr.832AD Sampling Error 2 AD Conversion ErrorNO.1N/AHHHEr.833Current Sampling ErrorCurrent Detection Circuit ErrorNO.1N/AHHHEr.850Encoder Angle Error Excessive Encoder Deviation Angle upon ReinitializationNO.1N/AHHHEr.A21Programmable Logic ErrorThe Programmable logic Initialization is unfinished.NO.1N/ALHLEr.A34Encoder Echoback ErrorEncoderCommunications is faulty.NO.1N/ALHLEr.b00Position ErrorPosition error exceeded the value (H0a-11) set in the excessive position error.NO.1N/ALLHEr.b03Electronic Gear Setting ErrorElectronic gear ratio exceeds the specification range0.001,4000NO.2AvailableLLH1.1.2 Warning Display ListThe relationships between error codes and the coding of H/L are shown in the following table. Alarm code can display as Er.9xx.Warning CodeWarning NameMeaningWarning Code Output AL0 AL1 AL2Er.900Position ErrorPulse OverflowPosition errorexceeded the valueset in the excessiveposition error alarm levelHHHEr.909Motor OverloadWarning before reaching the motor overloadLHHEr.910Drive OverloadWarning before reaching the drive overloadLHHEr.922External regenerativeresistance is insufficientExternal regenerative resistance is less than the minimum value of the drive.LLHEr.941Change ofParametersRequires RestartChange the parameters which should be re-connected to the power supply.HLLEr.942Write EEPROM Frequent Warning EEPROM is operated frequently. HHLEr.950Overtravel Warning 1.Pot and Not will be enabled at the same time, generally in the table will not occur at the same time.2.Servo shaft will overtravel in a certain direction, and can be automatically relieved.LLLEr.960AbsoluteEncoderAngle InitializationErrorEncoder deviation angle is excessive upon reinitialization.LLLEr.971Undervoltage Warning Bus voltage is lower than the warning value, the warning display for nearing the undervoltage fault LLLEr.981Heat SinkOverheatedExceed the warning setting value of the heat sink, not reach the alarm setting value.HLLEr.990Input Open Phase WarningTwo-phase running with three-phase drive input HLLEr.991Communication ModuleSelf-checking ErrorThe communication module has failure self-checking. HLLEr.992Communication Module ErrorCommunication module has the abnormal communication.HLL1.1.3 Troubleshooting of AlarmWhen a servo drive is faulty, the digital operations manager will display Er.xxx. The troubleshooting is shown as follows.If unlock the fault, please contact our service center.Alarm NameCauseInvestigative ActionsCorrective ActionsEr.101 (The parameter data in the servo is incorrect.)1. The power supply voltage suddenly dropped.Measure the power supply voltage.Set the power supply voltage within the specified range, and restore the factory default parameter. (H02-31).2. The power supply wentOFF while changing a parameter setting.Check the power-off timeSet H02-31 to initialize the parameter and then set the parameter again.3. The number of times that parameters were written exceeded the limit.Check whether the parameters aer frequentlychanged atthe host controllerChange the parameter writing method and then rewrite.The servo drive may be faulty. Repair or replace the servo drive.4.Malfunction caused bynoise from the AC powersupply or grounding line,static electricity noise,etc.Turn the power supply ON and OFF several times. If the alarm still occurs, there may be noise interference.Take countermeasuresagainst noise.5.Gas, water drops, or cutting oil entered the servo drive and caused failure of the internal components.Check the setting conditions.The servo drive may be faulty. Repair or replace the servo drive.Change the parameter writing method.6. Servo Drive ErrorTurn the power supply ON and OFF several times. If the alarm still occurs, theServo drive is faulty.The servo drive may be faulty. Repair or replace the servo drive.Er.102Programmable Logic Configuration FaultLogic device faultTurn the power supply ON and OFF several times. If the alarm still occurs, the servo drive is faulty.Repair or replace the servo drive.Er.105(The inside procedure is incorrect.)1. EEPROM ErrorCheck according to Er.101 Restore to the factory default parameter(restart after H02-31) 2.Servo drive faultTurn the power supply ON and OFF several times. If the alarm still occurs, the servo drive is faulty.Repair or replace the servo drive.Er.107(Product model selection fault)The product code does not exist (such as motor,etc).View whether the product manual has the product codeReselect the correct product codeEr.108Parameter storage ErrorParameter storage fault is occurred.Change a parameter, and then power-on again to see whether the parameter value is saved.Turn the power supply OFF and then ON again. If the alarm still occurs, the servo drive should be replaced.Er.110Encoder OutputPulse SettingErrorThe encoder output pulse is out of the setting range and does not satisfy the setting conditions.Incremental encoder: encoder frequency pulse value cannot exceed the number of lines of the encoder.Absolute encoder: encoder pulse value cannot exceed the number of its resolution of 1/4.Change the pulse value function code of the encoder to satify the specified range.Er.120(Product Matching Error)Several product combinations are not proper, for example, the motor and the drive power level do not match each other. Set the parameter to a value within the specified range.Replace the mismatched productsAccess the unsuopported encoder for the selection drive (for example, the P/A-tpye drive and the absolute encoder do not correspond. View the user manual to check the product specifications, and select the correct model.Select the proper encoder or replace the other drive.Er.121(Servo ON Command Disabled) After executing the auxiliary function to turn ON the power to the motor, the servo ON command was sent from the host controller.Check whether executing the utility function to turn ON the power to the motor while the servo ON command was sent from the host controller.Change the incorrect operation modes.Er.130(Different DO can be allocated to the same function)The same variable can be assigned for DI for DI assignmentView whether there is the same configuration among H03-02,H03-04 to H03-20.Change the repetitive allocated DI variable.Er.131Different DO can be allocated to the same functionThe same variable can be assigned for DO assignmentView whether there is the same configuration among H04-00,H04-02 to H04-14.Change the repetitive allocated DI variable.Er.135Motor Encoder EEPROM Parameter ErrorSerial encoder motor EEPROM error occurred during read/write.Check whether the motor encoder wiring is correct and the motor encoder is serial.Reconnect the encoder cable or replace the correct motor type.Motor storage ErrorTurn the power supply OFF and then ON again. Er.136 still occurs after removing the above reasons.Repair or replace the servo motorEr.136 (Motor encoder EEPROM Data Checksum Error)Serial Encoder Motor EEPROM Checksum ErrorCheck whether the motor encoder wiring is correct and the motor encoder is serial.Reconnect the encoder cable or replace the correct motor type.Our H-type drive with the initialization serial-type motor have not used.Check whether the serial-type motor is initialized by our drive.Contact us to rewrite the motor parameter to EEPROM.Motor storage ErrorTurn the power supply OFF and then ON again. Er.136 still occurs after removing the above reasons.Repair or replace the servo motorEr.140(AI Setting Error)AI is repetively allocated in any control mode (for example AI1 can be not only the A command source for the torque control, but also the V_LMT source for the speed limit.In the torque mode,view H07-00, H07-01,H07-07 and H07-08(H07-07 is enabled when its set to 2 /3), and then determine whether there is repetitive configuration of AI resources.Change the value of the related function codeIn the speed mode (including the combination mode for the speed control),view H06-00, H06-01,H06-11 and H07-08(H07-07 is enabled when its set to 2 /3), and then determine whether there is repetitive configuration of AI resources.In the position mode (including the combination mode for the position control),view H06-00, H06-01,H06-11 and H07-08(H07-07 is enabled when its set to 2 /3), and then determine whether there is repetitive configuration of AI resources.Er.200(Overcurrent 1)Er.201(Overcurrent 2)Incorrect wiring or contact fault of main circuit cable or motor main circuit cable.Check the wiring.Refer to the main circuit cable for detail.Correct the wiring.Short-circuit or ground fault of main circuit cable or motor main circuit cable.Check for short-circuits across the servomotor terminals,U, V, and W, or between the grounding and servomotor terminal U, V,or W.Replace damaged cables.Short-circuit or ground fault inside the servomotor.Check for short-circuits across the servomotor terminals,U, V, and W, or between the grounding and servomotor terminal U, V,or W.The servomotor may be faulty. Replace the servomotor.Short-circuit or groundfault inside the servomotorCheck for short-circuits across the servomotor terminals,U, V, and W, or between the grounding and servomotor terminal U, V,or W.The servomotor may be faulty. Replace the servomotor.The encoder wiring is aging and corrosiveThe encoder plug is loosened.The drive signal cable is loosened.Check the encoder wiring.Check the drive signal cable.Weld or plug encoder cables and drive signal cables.Function code H0a-04 is set too small.Check the value of H0a-04Change H0a-04 to an appropriate value The external regenerative resistance will be too small or short-circuit.Measure the regenerative resistanceReplcaed with the satified regenerative resistance Er.210The servo motor is short siruit.Check short-circuits for the power cable UVWReplace the motorThe power cable UVW is short-circuit or groundfaultCheck short-circuits for the power cable UVWCorrect the wiring.Er.400OvervoltageFor AC220V(AC380)with DC powersupply input: Thepower supply voltageexceeded 420V(760V)The power supply voltage is higher than the input voltage.Measure the power supply voltage.Set AC power supply voltage within the specified range.The power supply isunstable, or was influenced by a lightning surge.Measure the power supply voltage.Improve the power supply conditions by installing a surge absorber, etc. Then, turn the power supply ON again. If the alarm still occurs, the servo drive may be faulty. Replace the servo drive.Acceleration/decelerationwas executed under the high voltage condition.Check the power supply voltage and the speed and torque during operation.Set AC power supply voltage within the specified range.Bus voltage sampling value has big deviationCheck the sampling value and actual valueAdjust the bus voltage sampling gain (ask for the technical support)Servo Drive Error-Then, turn the power supply ON again. If the alarm still occurs, the servo drive may be faulty. Replace the servo drive.Er.410UndervoltageFor AC220V(AC380)with DC powersupply input: Thepower supply voltageis below 220V(380V)The power supply voltage is below the input voltage.Measure the power supply voltage.Set the power supply voltage within the specified range.The power supply voltagedropped during operationMeasure the power supply voltage.Increase the power supply capacity.Transient power failureMeasure the power supply voltage.Set the power supply voltage within the specified range.Servo Drive Error-The servo drive may be faulty. Replace the servo drive.Er.420Power Cables Open PhaseIncorrect power cable wiring Check the wiring Confirm that the power cable is correctly wired.Er.500Motor OverspeedThe order of phases U, V, and W in the servomotor wiring is incorrect.Check the servomotor wiring.Confirm that the servomotor is correctly wired.A reference value exceeding the overspeed detection level was input.Check the input commandReduce the reference value or adjust the gain.The motor speed exceeded the maximum.Check the servomotor speed waveform.Reduce the speed reference input gain, adjust the servo gain, or reconsider the operation conditions.Servo Drive Error-The servo drive may be faulty. Replace the servo drive.Er.510Overspeed of Encoder OutputPulse RateThe encoder output pulse output frequency exceeded the limit (1.6MHZ).Check the encoder output pulse output setting.Decrease the setting of theencoder output pulseEr.600Inertia Identification ErrorIn

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