飞利浦UAT534生产表格(xls 1页).xls

精品资料网 25万份精华管理资料 2万多集管理视频讲座 KONINKLIJKE PHILIPS ELECTRONICS N V 2005 All rights are reserved Reproduction in whole or in parts is prohibited without the written consent of the copyright owner A A GeneralGeneral InformationInformation 综综合合信信息息 1 1 EnablersEnablers 方方法法 Approach Approach方方法法 DeploymentDeployment执执行行 AssessmentAssessment评评估估 andand ReviewReview总总结结 NoNo 项项目目 QuestionQuestion 问问题题 JudgmentJudgment criteria criteria RequirementsRequirements 判判断断标标准准及及要要求求 A 1 1 What is the actual and future scope of services offered 贵公司目前实际和将来所提供的服务范围是什么 Design prototyping components mfg manufacturing PCB assembly box build system integration Logistics in out after sales repair service 提供设计 模型 生产元器 件 生产加工 印刷线路板组装 半成品组装 系统集成 物流进 出 售后 维修服务 A 1 2 Location world wide headquarters logic actual status future intentions and plans 贵公司全球总部所在地 选址依据 实际状况 今后的意图和计划 Region Country 所在地区 国家 A 1 3 Location regional headquarters logic actual status future intentions and plans 贵公司区域级总部所在地 选址依据 实际状况 今后的意图和计划 Regions countries 所在区域 国家 A 1 4 Location commercial centres logic actual status future intentions and plans 贵公司商业中心所在地 选址依据 实际状况 今后的意图和计划 Regions countries 所在区域 国家 A 1 5 Location design centres logic actual status future intentions and plans 贵公司的设计中心所在地 选址依据 实际状况 今后的意图和计划 Regions countries 所在区域 国家 A 1 6 Location manufacturing centres logic actual status future intentions and plans 贵公司的生产中心所在地 选址依据 实际状况 今后的意图和计划 Regions countries 所在区域 国家 A 1 7 Location after sales service centres logic actual status future intentions and plans 贵公司的售后服务中心所在地 选址依据 实际状况 今后的意图和计划 Regions countries 所在区域 国家 A 1 8 High cost versus low cost countries What are the intentions or planned moves 选址是在高成本还是低成本的国家 潜在的意图或拟议的搬迁是什么 Regions countries e g sales revenue per region 所在区域 国家 例如每个区域所占销售的百分比 A 1 9 Markets future intentions and plans Sales revenues per marketsegment 市场 今后的意图和计划 市场细分的销售额 Markets e g serves or will serve same competing segments serves or will serve reference segments like telecon automotive Any conflicting seasonalities 市场 如 是服务或将服务于相同 竞争的市场细分 如电信 汽车行业 是否违背了季节性的影响 A 1 10 Customers future intentions and plans 客户 今后的意图和计划 Customers e g has or will have partnership relations with and serves or will serve competition 客户 如与客户已有或将有伙伴合作关系 或有竞争关系 A 1 11 Suppliers future intentions and plans 供应商 今后的意图和计划 Supplier base e g has or will have partnership relations with suppliers uses or will use common competing suppliers etc 贵公司的供应商状况 如与供应商有或将有伙伴合作关系 使正在用或将要使用共同 竞争的供应商等 A 1 12 Technologies future intentions and plans 技术 今后的意图和计划 Technologies e g serves or will serve analog digital Compatibility with Philips requirements 技术 如支持或将要支持模拟 数码技术 是否与飞利浦要求相兼容 A 1 13 Can Philips be an attractive customer for the supplier Does Philips fit in the supplier s strategies 对贵公司而言 飞利浦是不是有吸引力的客户 飞利浦的战略是否与该供应商的战略 相匹配 E g actual future offer in technologies products turnover profitability of the supplier s total 如贵公司目前 将来所能提供的技术 产品的 销售额 利润率 占贵公司总销售 总利润的百分比 A 1 14 Has Philips assessed the supplier before 飞利浦之前是否评估过贵公司 Selection reports audit reports 筛选报告 审核报告 A 1 15 Business growth sales revenues next years 业务增长情况 今后几年的销售额 Growing stable declining 增长 平稳 减少 A 1 16 Business trends 业务发展趋势 What are the trends in growth and location of the market and how does the company anticipate to those market trends 市场增长趋势和市场分布趋势如何 贵公司是如何预期这些市场发展趋势的 A 1 17 Business risk supplier s position versus its competition 业务风险 贵公司相对与竞争对手所处的位置 Has or can the supplier have a close to monopoly position e g by planned partnerships or he has a risk to drop out of the market 贵公司在市场上 如 按计划建立伙伴关系 已经处于或能够处于 接近 垄断地位 或者有被逐出市场的危 险 A 1 18 Business risk supplier s position in the market 业务风险 贵公司在市场上所处的位置 How dependent is the supplier from e g one single customer product market geographical area etc 贵公司依赖单个客户 单个产品 单个市场 单个地区等的程度 A 1 19 Business risk has the supplier disaster recovery programs for all main functions 业务风险 贵公司是否有针对所有主要职能部门的 灾难恢复计划 How is the supplier covering the risks e g geographical risks IT system risks e g supply chain control system quality registration systems financial systems Are Philips s business interests covered sufficiently 贵公司是如何规避如地理风险 IT系统风险如供应链控制系统 质量注册系统 财务系统 飞利浦的公司 利益是否得到充分地考虑 A 1 20 2 2 ResultsResults 结结果果 Trends Trends趋趋势势 TargetsTargets目目标标 ComparisonsComparisons比比较较 CausesCauses原原因因 andand ScopeScope范范围围 NoNo 项项目目 QuestionQuestion 问问题题 JudgmentJudgment criteria criteria RequirementsRequirements 判判断断标标准准及及要要求求 A 2 1 Business evolution 业务发展 Sales revenues over the last and next 3 years growing stable declining 在过去和今后三年里销售额的发展趋势 增长 平稳 减少 A 2 2 Business scope 业务范围 Sales revenue evolution over the last and next 3 years per main service segment design manufacturing components PCB assembly boxbuild system integration other services 在过去和今后三年里 所服务的主要细分市场销售额的发展情况 设计 生产元器件 印刷线路板组装 半 成品组装 系统集成 其它服务等 A 2 3 Business location 业务所在区域 Sales revenues over the last and next 3 years growing stable declining per region country 在过去和今后三年里 按区域 国家来分的销售额发展情况 增长 平稳 减少 A 2 4 Business focus markets 业务重点 市场 Sales revenue evolution over the last and next 3 years per market segment 在过去和今后三年里 按市场 细分市场来分的销售额发展情况 增长 平稳 减少 A 2 5 Business focus customers 业务重点 客户 Sales revenue evolution over the last and next 3 years per customer 在过去和今后三年里 按客户来分的销售额发展情况 增长 平稳 减少 A 2 6 Business focus technologies 业务重点 技术 Sales revenue evolution over the last and next 3 years per technology e g analog versus digital 在过去和今后三年里 按技术来分的销售额发展情况 如模拟对数码 A 2 7 Market share development 市场分额的发展 Did market share for the supplier s key businesses or runner products increase over the last three years or is a change in customer product portfolio urgently needed 在最近三年里贵公司在关键业务或主要产品的市场分额是否增长 或 急 需调整客户 产品范围 KONINKLIJKE PHILIPS ELECTRONICS N V 2005 All rights are reserved Reproduction in whole or in parts is prohibited without the written consent of the copyright owner B B LeadershipLeadership 领领导导力力 1 1 EnablersEnablers方方法法 Approach Approach方方法法 DeploymentDeployment执执行行 AssessmentAssessment评评估估 andand ReviewReview总总结结 NoNo 项项目目 QuestionQuestion 问问题题 JudgmentJudgment criteria criteria RequirementsRequirements 判判断断标标准准及及要要求求 B 1 1 Vision mission and ambition 愿景 使命和雄心 Has the supplier s management a clear vision mission and ambition and how are these deployed throughout the organisation 贵公司管理层是否有明确的愿景 使命和雄心 这些又是如何贯彻到整个公司的 B 1 2 Marketing strategy 市场战略 Has the supplier s management a clear marketing strategy and how is that strategy deployed in marketing and development plans 公司管理层是否有清晰的市场战略 该战略又是如何展开到市场与业务发展计划中去的 B 1 3 Competitiveness 竞争力 How does the supplier s management secure competitiveness by new markets technologies and products 贵公司管理层是如何确保在新市场 新技术和新产品上获取竞争力的 B 1 4 Intellectual Property 知识产权 How does the supplier s management guarantee that specific customer Intellectual Property is kept within the company and that unauthorised access to that informations is prevented 贵公司管理层是如何确保特定客户的知识产权不被泄露到公司以外 并且防止有人未经授权地获取该 信息 B 1 5 Organisational structure strategic direction 1 组织结构 战略方向 1 Is the organisation structure focussed on markets segments customers technologies products 贵公司的组织结构是否关注于市场 细分市场 客户 技术 产品等 B 1 6 Organisational structure strategic direction 2 组织结构 战略方向 2 Organisation chart Are the functions responsibilities reporting lines transparent and well defined Are key positions defined 贵公司的组织结构图 职能 责任 汇报途径是否透明且有良好描述 是否设置了关键岗位 B 1 7 Management style characteristics 1 管理风格特征 1 Mentality dedication confidence 智力 奉献精神 自信心 B 1 8 Management style characteristics 2 管理风格特征 2 Transparent open management culture open book sharing roadmaps sharing audit results 透明 公开的管理文化 极坦率 分享发展规划和审核结果 B 1 9 Management style characteristics 3 管理风格特征 3 What is the standard company language If not English have all key position holders a sufficient speaking writing knowledge level of English 贵公司使用何种工作语言 如不是英语 那么所有关 键岗位人员是否有足够的英语说 写能力 B 1 10 What is the supplier s outsourcing strategy in product and process design manufacturing logistics after sales service 贵公司在产品和流程设计 生产 物流 售后服务 等方面的外包战略是什么 Actual and future service providers 实际和将来的服务供应商 B 1 11 Does Management give focus on Company Wide Quality improvement actions and on operational objectives on all levels of the organisation 贵公司管理层是否令公司所有级别的全体员工都来关注公司层面上的质量提高行动 和具体的经营目标 Quality policy and roadmap Judge Q programs on customer cooperation technology development competitiveness through process product quality reliability flexibility productivity etc Judge the PI s for operational objectives 质量政策和发展规划 在客户合作 技术开发 通过流程 产品质量提高竞争力 可靠性 适应性 生产力等方 面考核质量计划 根据经营目标考核业绩指标 B 1 12 Does Management give focus on Company Wide Cost improvement actions on all levels of the organisation 贵公司管理层是否令公司所有级别的全体员工都来关注公司层面上的降低成本行动 Quality policy Judge Cost focus in the Q programs and potential cost reduction s 质量政策 考核成本时关注质量计划和潜在的成本节省 B 1 13 Pricing system cost ownership 1 定价系统 成本 1 Integral cost versus market price Fixed unit price versus volume related unit price 整体成本和市场价格 固定单价和与定货数量相关的单价 B 1 14 Pricing system cost ownership 2 定价系统 成本 2 Standard costmodel versus open book Is a reconciliation process in place frequency 标准成本模型和成本透明 是否有价格调整流程 频率如何 B 1 15 Pricing system cost ownership 3 定价系统 成本 3 Scope proposals review frequency 是否参与飞利浦的 SCOPE Supply Chain Opportunities Enhancement 提议活动来降低成本 总结 频率如何 B 1 16 Pricing system cost ownership 4 定价系统 成本 4 Currency price offers agreements currency risk stability Payment conditions 外汇报价 协议 外汇风险 稳定性 付款条件 B 1 17 Pricing system cost ownership 5 定价系统 成本 5 Liabilities Charges acceptable for e g requested changes within frozen periods tools obsolescence risks inventory obsolescence risks etc 或有债务 例如为因在冻结期内的设计改动 模具报废风险 存货报废风险等而向飞利浦公司收取的费用 是否合理 B 1 18 Warranty product 保修期内的产品 Warranty in line with Philips 是否与飞利浦的保修承诺相一致 B 1 19 Product repair 产品维修 Repair strategy e g central or decentral regional local reporting and repair service 维修战略 如集中或分散 地区 当地 报告和维修服务 2 2 ResultsResults 结结果果 Trends Trends趋趋势势 TargetsTargets目目标标 ComparisonsComparisons比比较较 CausesCauses原原因因 andand ScopeScope范范围围 NoNo 项项目目 QuestionQuestion 问问题题 JudgmentJudgment criteria criteria RequirementsRequirements 判判断断标标准准及及要要求求 B 2 1 Vision mission and ambition 愿景 使命和雄心 Is the supplier s vision mission and ambition deployed and understood at all levels of the organisation 贵公司的愿景 使命和雄心在贵公司所有级别的全体员工中都有被宣传和理解 B 2 2 Market analysis 市场分析 Is a systematic market analysis done are results used in reviewing the company s strategies and policies 贵公司是否做过系统的市场分析 并在总结公司战略和政策时采用该分析结果 B 2 3 Competitiveness 竞争力 What is the market supplier s position in the new markets technologies and products 贵公司在 新 市场 新 技术和 新 产品方面所处的市场地位如何 B 2 4 Organisation chart 1 贵公司的组织机构图 1 Number of managerial levels number of employees white colars directs versus indirect in manufacturing 管理层的级别数 员工人数 白领人数 直接生产和间接生产的员工人数 B 2 5 Organisation chart 2 贵公司的组织机构图 2 Is there a management development and succession programme What is the actual key position coverage 是否有管理层培养计划和继任计划 该计划实际涉及多少关键岗位 B 2 6 Organisation chart 3 贵公司的组织机构图 3 What is the recruitment base for the staff in managerial and operational directs indirects positions Internal promotion external recruitment Local regional country or foreign origin 贵公司从哪里招聘管理层和操作层 直接 间接 员工 是从内部提升还是从外面招聘 是来自本地 本区 域 本国还是来自国外 B 2 7 Employee motivation 员工的激励机制 Results of an employee motivation survey absenteeism staff turnover internal recruitment internal external training 员工激励因素调查的结果 缺勤率 员工离职率 内部聘用率 内部 外部培训等 B 2 8 Continuous improvement customer focus 1 持续改善 关注客户 1 Is Q program focussed on customer Is Q program set up in cooperation with the customer 质量计划是否关注客户需求 质量计划是否是与客户合作一起制定的 B 2 9 Continuous improvement customer focus 2 持续改善 关注客户 2 Is customer satisfaction measured Are improvement objectives set deployed committed and reviewed 是否考量客户满意度 是否设定 贯彻 执行和总结持续改善目标 B 2 10 Continuous improvement organisation 持续改善 组织机构 Are improvement objectives set deployed committed and reviewed Organisation in place to manage continuous improvement Q manual in place 是否设定 部署 执行和总结改善目标 贵公司的组织机构能否管理持续改善 是否有质量手册 KONINKLIJKE PHILIPS ELECTRONICS N V 2005 All rights are reserved Reproduction in whole or in parts is prohibited without the written consent of the copyright owner B 2 11 Continuous improvement deployment 持续改善 执行 Employee involvement participation rate through quality circles and or mini companies Employee Q training indicators 员工以质量圈和 或小公司等形式涉及 参与持续改善质量的比率是多少 员工质量培训指数 B 2 12Continuous improvement cost focus 持续改善 关注成本 Cost evolution of last 3 years in dominant cost drivers like direct indirect wages sales revenue or added value per employee overhead etc 在过去三年主要成本因素如直接 间接工资 平均每个员工的销售收入或增值成本变化 管理费用百分比 等 B 2 13 Cost competitiveness 成本的竞争力 Lower equal higher than competition based on indicators like key component price s direct indirect wages or hourly rate depreciation cost m2 cost material related costs and logistics cost overhead financial cost taxes duties 根据指标 如主要元器件的价格 直接 间接工资或小时工资价 折旧率 每平方米的租赁成本 材料相关成 本 物流成本 管理费用 财务费用 税费等占总成本的百分比 是低于 等同还是高于竞争对手 B 2 14 Price competitiveness 价格的竞争力 Lower equal higher than competition based on offers for key products or services 主要产品或服务的报价 是低于 等同还是高于竞争对手 B 2 15 Quality audits and certification 质量审核和认证 Audit reports ISO certification status and or other awards 审核报告 ISO认证状况和 或所获得的其它嘉奖 KONINKLIJKE PHILIPS ELECTRONICS N V 2005 All rights are reserved Reproduction in whole or in parts is prohibited without the written consent of the copyright owner C C MarketingMarketing 是否没有空纸箱或容器 是否定期并经常性地搬走废物等 夜间守卫时是否有充足的照明 10单位照明长度 O 1 6 Are open doors windows entrances emergency exits etc during working hours permanently guarded by authorized SCS personnel And is the number of open doors etc restricted to the minimum 工作时间是否有经授权供应链安全保障的保安人员不间断地守卫打开的门 窗 入口处 和紧急出口处等 是否尽量将敞开的门的数量限制在最低 Verify all doors windows etc whether they are open or permanently locked and indeed permanent guarded Verify the guarding during works breaks for lunch etc Special attention for doors windows that might be opened for air ventilation and cooling 核实所有门窗等是否敞开还是一直锁上的 并且实际上一直有人守卫 核实工休或午餐时间等的守卫情 况 尤其要注意那些因通风和制冷而可能被打开的门窗 O 1 7 Are all doors of the loading bay emergency exits equipped with alarm contacts And is there an effective alarm response process in place 装货区和紧急出口处所有的门是否都装有报警装置 是否有一个有效的报警处理流 程 Verify the functioning of the alarms and verify the alarm response how fast and which action will be taken when the alarm raises during working hours and outside working hours 核实报警装置是否正常工作 以及报警处理流程 当警报在工作和非工作时间拉响时 会以多快的速度采 取什么样的行动 O 1 8 Are all outer doors and windows at ground floor level those accessible by emergency stairs and via the roof connected to an IDS Intrusion Detection System Especially for SCS compartments where finished goods are temporarily stored 所有一楼对外的门窗和那些能通过紧急楼梯以及通过屋顶可以进入的门窗入口是否 与 闯入探测系统 相连接 尤其是那些 暂时 储存成品的供应链安全保障相关的场所 Verify the availability of alarm contacts glass break sensors infrared sensors movement sensors CCTV etc being connected to a central control unit 核实是否有报警装置 玻璃破碎传感器 红外传感器 移动传感器 视频监视器等 并且是否被连接到一个 中央控制单位 O 1 9 Is an alarm response procedure in place by which an SCS authorized person takes action to immediately identify the cause of the alarm and to re establish a secure situation and reporting findings in writing Any alarm raised by alarm contacts by IDS by monitoring of CCTV 是否有一个处理报警的反应程序 由一个经授权的供应链安全保障人员采取行动 立即 找出报警的原因 并重建安全的环境 并以书面形式上报发现 是否有任何由报警装置 闯入检测系统 视频监视器发现的报警事件 Verify the effectiveness how fast and which action of the alarm response process How many incidents have been reported during last year what has been the damage how was the incident resolved etc 核实报警处理流程之有效性 有多快 采取何种行动 去年共上报了多少事件 什么东西遭到损坏 如何处 理了这些事件 KONINKLIJKE PHILIPS ELECTRONICS N V 2005 All rights are reserved Reproduction in whole or in parts is prohibited without the written consent of the copyright owner O 1 10 Is the central control unit of the IDS situated in a permanently locked and burglary resistant facility with strict lock and key control 闯入检测系统 的中央控制单位是否被放在一个永久保持上锁并防抢劫的设施里 严 格上锁并严加控制 Verify the location facility of the central control unit Is it of firm construction and is it locked or permanently guarded 7x24 hrs Who has the key where are keys preserved 核实这个中央控制单位的地点 设备本身 是否坚固并上锁 或一天24小时 每周7天不间断地有人守护 谁有钥匙 钥匙被保存在哪里 O 1 11 Are the SCS compartments checked for unwanted situations and for locking unlocking of doors immediately at the end and at the beginning of normal working hours 检查与供应链安全保障相关的场所是否出现了不希望发生的现象 及在正常工作时间 刚刚结束和开始的时候锁上 打开门 Check whether there is a schedule of Officer of duty to do the visual and physical inspection round every day Is there a registration of the actual execution of the inspection rounds 检查是否有 值班经理 每天做视察和实物检查 是否记录了实际做过的检验 O 1 12 Are the procedures regarding physical security documented in a Security Plan and up to date ref to questions 1 6 till 1 11 有关实物安全保障的程序是否已经被记录到安全保障计划中 并且保持更新 参见问 题1 6到1 11 Verify and list the available procedures last updates distribution lists etc see also the verification results of question 1 1 核实现有程序 最新更新 以及抄送名单等 参见问题1 1的核实结果 AccessAccess control control 进进入入控控制制 O 1 13 Is the number of entrances strictly limited and is any visitor including drivers and employees of other departments registered with time of arrival and time of departure by reception and or by security guards 是否严格控制入口的数量 任何访客 包括司机和其它部门的员工 是否都在前台和 或 保安处登记到达和离开的时间 Verify the number of entrances and verify that only authorized SCS personnel can enter e g by personal badge access control Verify the accuracy of visitor registration indeed 100 of visitors are registered at all possible entrances for visitors 核实入口数并且是否只有经授权的供应链安全保障人员能进入 如凭员工个人证件通过检查口 核实访 客登记数据的准确性 是否100 的访客在所有可能的入口都有登记 O 1 14 Before arrival are visitors announced and registered by their hosts And can visitors be announced by a limited number of managers only Are visitors permanently accompanied within the SCS compartment 在访客到达贵公司之前 公司内部的相关联系人是否将访客的信息通知保安 登记在册 是否只有有限数量的经理被授权能够通知保安 在供应链安全保障相关场所的访客 是否一直有人陪同 Who is authorized to announce visitors Verify at the reception desk security desk which of visitors was not announced on beforehand Verify the instruction or pr