JD-OH-HR-01 HR clerk.doc

Job Description岗位职责Position: Human Resources ClerkGrade: 3职位：人事文员级别：3级Department: Human Resources Division: A&G部门：人力资源部隶属：行政办公室Report to: Human Resources Manager上级：人力资源经理Prepared by: Approved by:拟稿： 批准：Job Summary:Provide secretarial, clerical and support services for Human Resources Department; translation assistant (verbal and written); clerical and administration activities. Manage all daily departmental operation s in line with HR Policy and Procedures. 岗位概述：为人力资源部提供秘书服务， 协助翻译及行政管理工作。 依照人力资源 部政策及执行程序管理部门日常工作。Duties & Responsibilities:1. Provide secretarial services to Human Resources Department.2. Maintain strictest confidentiality at all times on all matters.3. Maintain a filing and trace system.4. Type correspondence and documents and photocopy documents.5. Operate telephones.6. File and retrieve documents and information.7. Translate written items.8. Assist coordinating the screening of all applications who complete application forms for suitability of employment.9. Assist to ensure all personnel records are maintained accurately and secure.10. Coordinate incoming and outgoing mail (including express service).11. Purchase stock/inventory according to purchasing procedures and specifications.12. Handle and store stock according to stock control procedures.13. Be aware of duty of care, and adhere to occupational health and safety legislation, policies and procedures.14. Initiate action to correct a hazardous situation and notify supervisors/managers of potential danger.15. Adhere to the hotels security and emergency policies and procedures.16. Be familiar with property safety, current first aid and fire emergency procedures.17. Log security incidents and accidents in accordance with hotel requirements.18. Adhere to hotel cleaning and maintenance programs.19. Maintain personal presentation to hotel and Starwood & hotel standards.20. Demonstrate professional attitude and behavior at all times.21. Analyze, evaluate and improve your personal performance on a continual basis.22. Apply hotel quality assurance principles.23. Abide by the Starwood Code of Conduct.24. Abide by the Starwood Associates Handbook.25. Abide by both the hotel and Starwood & hotel policies and procedures.26. Access and use Starwood Human Resources Management system.27. Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication.28. Deal effectively with guests and workplace colleagues from a variety of cultures.29. Work effectively in a team.30. Prepare and maintain files, reports, letter, memorandums and other relevant business documentation.31. Ensure all reporting and servicing deadlines are met on a timely basis.32. Provide ongoing feedback on current internal HR issues to HR Officer, Manager and Director.33. Carry out other tasks as directed by your supervisors.职责义务：1. 为人力资源部提供秘书服务。2. 在任何时候严格保守机密。3. 管理文件存档及跟进系统。4. 打印回复、文件及复印资料。5. 接听电话。6. 存档文件和信息。7. 翻译书面文件。8. 协助筛选填好求职申请表的应聘者。9. 协助准确安全保存所有人事记录。10. 协助处理进出信件。11. 根据采购程序及细则采购、存储物品。12. 根据库存程序存储物品。13. 清楚工作职责，执行饭店健康及安全法规、政策及执行程序。14. 及时清除险情，向上极报告安全隐患。15. 遵守饭店安全及紧急情况政策及执行程序。16. 了解掌握饭店安全、急救及消防程序。17. 根据饭店要求记录安全事件、事故。18. 遵守饭店清洁及保养程序。19. 根据喜达屋及饭店标准保持个人仪表。20. 随时保持专业态度及行为。21. 不断分析、评估、提高个人工作表现。22. 遵守饭店质量保障原则。23. 遵守喜达屋商业行为准则。24. 遵守喜达屋员工手册。25. 遵守喜达屋及饭店政策和执行程序。26. 执行并运用喜达屋人力资源管理系统。27. 以专业的、积极的态度和各部门及员工建立亲密关系以促进团队精神及进行有效的双向沟通。28. 与具备不同文化背景的客人和同事进行有效沟通。29. 在团队中有效工作。30. 准备并保存文件、报告、信件、备忘录和其他相关商业文件。31. 保证所有报告和服务按时完成。32. 为人力资源总监、人力资源经理及人事主任提供当前的部门内部事务反馈。33. 执行上司交待的其他任务。Job Knowledge / Skill:1. Good at both oral and written English.2. Good at computer skill.3. Knowledge of office procedures and systems.专业知识技能：1. 英文口语及书写流利。2. 熟练使用电脑。3. 了解办公室工作程序及系统。Education:College graduate with English Degree or equivalent.教育：大学英语专业或相关学历。Experience:Minimum one year