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Human resource management 人力资源管理Human capital 人力资本Total Quality Management 全面质量管理Downsizing 精简(裁员)Outsourcing 外包Employee leasing 员工租借Managing diversity 管理多元化Core competencies 核心竞争力Protean career 多变的职业Culture environment 文化环境Culture shock 文化冲击Consumer price index 消费者价格指数Ethics 道德Human resource information systems 人力资源信息系统Job analysis 工作分析Functional job analysis(FJA) 职能工作分析(工作分析的方法)Position analysis questionnaire (PAQ) 职位分析问卷调查(工作分析的方法)Critical incidence method 关键事件法(工作分析的方法)Job description 工作描述Job specification 工作规范:(工作说明书)Job design 工作设计Reengineering 流程再造Cross training 交叉培训Job rotation 工作轮换Job enrichment 工作丰富化Job enlargement 工作扩大化:横向扩展工作。Employee empowerment 员工授权Flextime 灵活的工作时间Human resources planning 人力资源计划Forecasting (劳动力供求)预测Organization capability 组织能力Trend analysis 趋势分析(内部需求分析的定量方法)Management forecasts 管理预测(内部需求分析的定性方法)Expert system 专家系统(内部需求分析的定性方法)Markov analysis 马克夫分析法(马尔可夫分析法)(内部供给分析的定性方法)Skill inventories 技能量表:包括教育、经验、兴趣、技能等因素个人档案Staffing tables 人员配置图(内部供给分析的定性方法)Replacement charts 替换表(内部供给分析的定性方法)Job posting and bidding 工作张贴和申请Labor market 劳动力市场(外部供给的场所)External labor market 外部劳动力市场(外部供给的场所)Internal labor force 内部劳动力(内部供给的场所)Nepotism 裙带关系:优先录用现有员工的亲属。Yield ratio 成功率:进入下一挑选程序的申请人的百分比。Selection 甄选Validity 效度Criterion-related validity 效标关联效度Content validity 内容效度:一项测试对工作的反映程度。Reliability 信度:测试的一致性程度。Concurrent validation 同时效度(同时有效性)Predictive validation 预测效度(预测有效性)Aptitude tests 能力测试:对个人学习或掌握技术能力的测量。Achievement tests 成就测试:对个人习得的测量。Cognitive ability 认知能力:对脑力的衡量。(能力测试的内容)Reasoning ability 推理能力(能力测试的内容)Verbal comprehension 语言理解能力(能力测试的内容)Assessment center 评价中心Leadless group discuss 无领导小组讨论法Personnel selection 人员甄选Interview 面试Nondirective interview 非定向面试Directive/structured interview 定向面试/结构化面试Situational interview 情境面试Panel interview 小组面试Stress interview 压力面试Appraisal interview 评价面试Training 培训Readiness for training 培训准备Organizational analysis 组织分析Task analysis 任务分析Person analysis 个人分析(人员分析)Needs assessment 需要评价Internship programs 实习计划(培训的方式)Orientation 导向培训(培训的方式)On-the-job training 在职培训(培训的方式)Apprenticeship 学徒制(培训的方式)Cross training 交叉培训:让员工到相关领域接受在职培训。(培训的方式)Job rotation 工作轮换 (培训的方式)Formal education program 正规教育计划(培训的方式)Group mentoring program 群体指导计划(培训的方式)Adventure learning 探险学习法(培训的方式)Audiovisual instruction 视听教学(培训的手段)Web-based training 网上培训(培训的手段)Role play 角色扮演(培训的手段)Behavior modeling 行为模拟(培训的手段)Virtual reality 现实虚拟(培训的手段)High level training 高层次培训Team leader training 团队领导培训Diversity training 多样化培训:为应对劳动力多样化而开展的培训。School to work 从学校到工作Benchmarking 评判:把自己的服务于表现与公认的领先者相比,改进Training administration 培训管理Training outcomes 培训结果Motivation to learn 学习的动机Request for proposal (培训)招标书Career development 职业发展Career 职业:一个人在一生中担任过的一系列职务。Job progressions 工作提升Promotion 晋升Competency assessment 能力评估Career counseling 职业咨询Career support 职业支持Career management system 职业管理系统Mentor 导师:指导、提醒和鼓励下属的主管。Coach 教练Performance management 绩效管理Performance planning and evaluation 绩效规划与评价系统Performance appraisal 绩效评价Performance feedback 绩效反馈Manager and/or supervisor appraisal 经理和/或上司评估Subordinate appraisal 下属评估Self-appraisal 自我评估Peer appraisal 同事评估Customer appraisal 客户评估360-degree feedback process 360度反馈过程(绩效评价的方法)graphic rating scale method 图式评估法(绩效评价的方法)essay method 书面方式(绩效评价的方法)critical incident method 关键事件法(绩效评价的方法)balanced scorecard 综合评价卡(平衡记分卡)(绩效评价的方法)behaviorally anchored rating scale 行为锚等级评价法(绩效评价的方法)paired comparison method 配对比较法(绩效评价的方法)forced distribution method 强迫分布法(绩效评价的方法)raking method 排序法(绩效评价的方法)hale effect 晕轮效应(绩效评估易犯的错误)central tendency 趋中趋势(绩效评估易犯的错误)recency error 最近错误(绩效评估易犯的错误)strictness/leniency 偏松/偏紧(绩效评估易犯的错误)contrast error 比较错误(绩效评估易犯的错误)appraisal politics 评价政治学electronic performance support system 电子绩效支持系统high performance work system 高绩效工作系统Compensation 薪酬管理Job evaluation 工作评价Compensable factors 报酬要素Job raking system 工作重要性排序法Job classification system 工作分类法Point system 积分法(评分法,要素计点法)(工作评价的方法)Factor comparison system factor 因素比较法(要素比较法)Hay profile method 海氏剖析法:技能水平、解决问题的能力、承担的职责。Wage and salary survey 薪资调查Benchmarking 基准Pay policy line 工资政策线Wage curve 工资曲线Range spread 工资范围跨越(等级宽度,薪幅)Pay grade 工资等级Skill-based pay 技能工资制Broadbaning 宽带工资Wage compressing 工资压缩Compa-ratio 比较比率:Individuals Salary/Midpoint of Salary RangePay structure 工资结构:同时包括企业工资水平和工作结构。Pay level 工资水平Job structure 工作结构:一家企业中各个职位之间相对价值关系。Efficiency wage theory 效率工资理论Minimum wage 最低工资Incentive 激励Pay for performance standard 按绩效的报酬标准Hourly plan 计时工资制Piece work 计件工资制Differential piece rate 差额计件工资制Bonus 奖金Spot bonus 即时奖金:非计划性的,与一般衡量标准无关的奖励。Merit guideline 绩效指南Career/mature curves 职业/成熟曲线:经验或工作表现的基本点,用于给专业技术人员提薪作依据。Perquisites 津贴Stock option 股票期权Gain sharing plan 收益分享计划Profit sharing 利润分享Employee stock ownership plan 员工持股计划Benefits 福利Flexible benefits plan(cafeteria plans) 灵活的福利计划(自助福利计划)Employee wellness programs 雇员健康修炼计划Defined-benefit plan 养老金福利计划Defined-contribution plan 资方养老金投入计划Contributory plan 投入计划:雇主与雇员共同投入的养老金计划。Vesting 既得利益:养老金不能因任何理由而被没收的规定。Equal Employee Opportunity 公平就业机会Adverse impact 负面影响Disparate treatment 差别性对待Disparate impact 差别性影响Employee rights 员工权利Discipline 纪律Outplacement counseling 重新谋职咨询Downward move 降级Alternative dispute resolution 建议性争议解决方案Ombudsman 调查专员Employee survey research 雇员调查与研究Safety and health 安全与健康Depression 沮丧:低落的情绪,忧郁、悲伤、对事物失去兴趣。Burnout 精疲力竭(过劳死)Labor relation 劳动关系Labor relations process 劳动关系进程Collective bargaining process 集体谈判过程Intraorganizational bargaining 组织内谈判Boycott 联合抵制Agency shop 工会代理制Maintenance of membership arrangement 会员资格保留制度Arbitrary 仲裁Mediation 调节Management prerogative 管理特权:管理方特有的有关组织运行的决策权力。Negligence 疏忽:没有提供恰当的照顾,而导致顾客或其他员工受到伤害Voicing 发言International hrm 国际人力资源管理Work permit/work certificate 就业许可证:允许外国人就业权利的文件。Culture shock 文化冲击Cross culture preparation 跨文化准备Expatriate 外派雇员Repatriation 归国准备Globalization 全球化Hofstede framework hofstede 架构Power distance 权力距离Individualism/collectivism 个人主义/集体主义Quantity of life/quality of life 生活数量/生活质量Uncertainty avoidance 不确定性规避Long-term-short term orientation 长期-短期导向Motivation 激励Opportunity to perform 实践的机会Job satisfaction 工作满意度Job involvement 工作认同Psychological support 心理支持Self-efficacy 自信心Team building 团队建设Role ambiguity 角色模糊Role identity 角色一致Role conflict 角色冲突Psychological contract 心理契约Role perception 角色知觉Role expectation 角色期待Behavior-based program 行为改变计划Continuous learning 持续学习Learning organization 学习型组织Community of practice 演练小组Attitude awareness and change program 态度认知和改变计划Attitude structuring 态度建构Group building methods 团队建设法Strategic human resource management 战略人力资源管理Goals 目标Goals and timetables 目标和时间表Strategy choice 战略选择Strategy formulation 战略形成Strategy implementation 战略执行Strategy congruence 战略一致性Competitive advantage 竞争优势(Michael E. Porter)Concentration strategy 集中战略Cost-minimization strategy 成本领先战略Differentiation strategy 差异化战略External growth strategy 外部成长战略Internal growth strategy 内部成长战略Internal analysis 内部分析External analysis 外部分析Input 投入Output 产出Centralization 集权化Decentralization 分散化Delayering 扁平化Decision support system 决策支持系统Action plan 行动计划Action step 行动步骤Financial management 财务管理Audit approach 审计法Direct cost 直接成本Return on investment 投资回报Computer science 计算机科学Transaction processing 事务处理:一种支持交互式应用程序的计算方式。Database 数据库Data flow diagram 数据流程图World wide web 万维网Internet 互联网Relational database 关联数据库Economics 经济学Utility 效用Utility analysis 效用分析Miscellaneous 不同种类的,多种多样的;混杂的Development planning system 开发规划系统Framework of reference 参照系Role analysis technique 角色分析技术Person characteristics 个人特征Analytic approach 分析法Basic skill 基本技能Acceptability 可接受性Readability 易读性Specification 明确性Entrepreneur 企业家16PF 卡特尔16 种人格因素测试360-degree appraisal 360 度评估360-degree feedback 360 度反馈7S 7S 原则/模型New 7S 新7S 原则/模型80/20 principle 80/20 法则AAR-After Action Review 行动后学习机制Ability Test 能力测试Ability of Manager 管理者的能力Absence Management 缺勤管理Absence rate 缺勤率Absent with leave 因故缺勤(被)许可缺勤Absent without Leave 无故缺勤擅离职守Absenteeism 缺勤Accelerating Premium 累进奖金制Accident Frequency 事故频率Accident Insurance 意外伤害保险Accident Investigation 事故调查Accident Loss 事故损失Accident Prevention 事故预防Accident Proneness 事故(频发)倾向Accident Severity 事故严重程度Accident Severity Rate 事故严重率Accident Work Injury 工伤事故Achievement Need 成就需求Achievement Test 成就测试Action Learning 行动(为)学习法Action Research 行动研究 Active Practice 自动实习Adjourning 解散期解散阶段Administer 管理者Administrative Level 管理层次Administrative Line 直线式管理ADR-Alternative Dispute Resolution 建设性争议解决方法Adventure learning 探险学习法Adverse Impact 负面影响Advertisement Recruiting 广告招聘Affective Commitment 情感认同Affiliation Need 归属需求Affirmative Action 反优先雇佣行动Age Composition 年龄结构Age Discrimination 年龄歧视Age Retirement 因龄退休Agreement Content 协议内容ALIEDIM 费茨帕特里克出勤管理模型Allowance 津贴Alternative Ranking Method 交替排序法Amoeba Management 变形虫式管理Analytic Approach 分析法Annual Bonus 年终分红Annual Leave 年假Annuity/Pension 退休金Applicant-Initiated Recruitment 自荐式招聘Application Blank 申请表Appraisal Feedback 考评反馈Appraisal Interview 考评面谈Appraisal Standardization 考评标准化Appraiser Training 考评者培训Apprenticeship Training 学徒式培训Arbitration/Mediation 仲裁Assessment Center 评价中心ATS-Applicant Tracking System 求职跟踪系统Attendance 考勤Attendance Incentive Plan 参与式激励计划Attendance Rate 出勤率Attitude Survey 态度调查Attribution Theory 归因理论Audiovisual Instruction 视听教学Authority 职权Availability Analysis 可获性分析Availability Forecast 供给预测Background Investigation 背景调查Balance-Sheet Approach 决算表平衡法Bargaining Issue 谈判问题BARS-Behaviorally Anchored Rating Scale Method 行为锚定等级法Basic Skill 基础技能Behavior Modeling 行为模拟Behavior Modification 行为矫正疗法Behavioral Description Interview 工作方式介绍面试Behavioral Rating 工作方式考核法BEI-behavior event interview 行为事件访谈法Benchmark Job 基准职位Benchmarking Management 标杆管理Benefit Plan 福利计划Benefit/Welfare 福利BFOQ-Bona Fide Occupational Qualification 实际职业资格Biological Approach 生物型工作设计法Board Interview 会议型面试 BOS-Behavior Observation Scale 行为观察量表Borter-Lawlers theory of Expectency 波特劳勒期望激励理论Bottom-Line Concept 底线概念Boundaryless Organizational Structure 无疆界组织结构Bounded Rationality 有限理性Brainstorm Ideas 头脑风暴法Broadbanding Pay Structure 扁平薪资结构BSC-balanced scorecard 平衡计分卡Burnout 精力耗尽Business Necessity 经营上的必要性Cafeteria-Style Benefit 自助式福利CAI-Computer-assisted Instruction 电脑辅助指导Campus Recruiting 校园招聘Candidate-Order Error 侯选人次序错误Career Anchors 职业锚/职业动机Career Counseling 职业咨询Career Curve 职业曲线Career Cycle 职业周期Career Development Method 职业发展方法Career Path 职业途径Career Path Information 职业途径信息Career Planning 职业规划career plateau 职业高原Career Stage 职业阶段Career Training 专业训练职业训练Career-Long Employment 终身雇佣制Case Studay Training Method 案例研究培训法CBT-Computer Based Training 以计算机为载体的培训Central Tendency 居中趋势CIPP-Context,Input,Process,Product CIPP 评估模型 CIRO-Context Evaluation,Input Valuation,Reaction Evaluation,Output Evaluation CIRO 培训评估模式CIT-Critical Incident Technique 关键事件技术Classification Method 分类法Classroom Training 课堂培训Closed Shop 闭门企业CMI-Computer-managed Instruction 电脑管理指导Coaching 辅导教练Co-Determination 共同决策制Coercive Power 强制权力Cognitive Aptitude Test 认知能力测试Cohesiveness 凝聚力Colleague Appraisal 同事考评Collective Bargaining 劳资谈判Comparable Worth 可比价值Comparative Appraisal Method 比较评估法Compensable Factor 报酬要素Compensation & Benefit 薪酬福利Compensation Committee 报酬委员会Compensatory Time Off 补假Competence-Based Interview 基于能力的面试Competency Assessment 能力评估Competency 胜任特征Competency Model 胜任特征模型Competency-Based Education and Training 能力本位教育与训练Competency-Based Pay/Skill-Based Pay 技能工资Complex 情结Compressed Workweek 压缩工作周Compulsory Binding Arbitration 强制性仲裁Computerized Career Progression System 电脑化职业生涯行进系统Computerized Forecast 电脑化预测 Conceptual Skill 概念性技能Conciliation 调解Concurrent Validity 同期正当性Conference Method 会议方法Conflict 冲突Conflict Management 冲突管理Construct Validity 结构效度Constructive Discharge 事实上的解雇Content Validity 内容效度Contractual Right 契约性权利Contrast Error 比较性错误Contributory Plan 须付费的退休金计划Coordination Training 合作培训Copayment 共同付费Core Competency 核心竞争力Core Value 核心价值观Core Worker 核心员工Core Workforce 核心工作团队Corporate Culture 企业文化Corporate Identity 企业识别Corporate Image 企业形象Correlation Analysis 相关分析Cost Per Hire 单位招聘成本Criterion-Related Validity 标准关联效度Critical Job Dimension 关键性工作因子Cross-Functional Training 跨功能训练Cross-Training 岗位轮换培训Culture Shock 文化冲突Cumulative Trauma Disorder 累积性工伤Cutoff Score 录用分数线 Cyclical Variation 循环变动Decertification 取消认可Defined Benefit Plan 固定收益制Delphi Analysis 德尔菲分析Deutero Learning 再学习Differential Piece Rate 差额计件工资Dimission 离职Dimission Interview 离职面谈Dimission Rate 离职率Disciplinary Action 纪律处分Discriminant Analysis 判别分析dismissal reason 解雇理由disparate impact 差别性影响disparate treatment 差别性对待distribute bonus/profit sharing 分红distributive bargaining 分配式谈判distributive justice 分配公正diversity management 多样性管理diversity training 多样化培训division structure 事业部结构Double-Loop Learning 双环学习Downsizing 裁员DTL-Decision Tree Induction 决策树归纳法Dual Career Path 双重职业途径dust hazard 粉尘危害EAP-Employee Assistance Program 员工帮助计划Early Retirement 提前退休Early Retirement Factor 提前退休因素Early Retirement Window 提前退休窗口Earnings 薪资 Economic Strike 经济罢工Education 学历Education Subsidy 教育津贴EEO-Equal Employment Opportunity 公平就业机会EEOC-Equal Employment Opportunity Commission 公平就业机会委员会Effect Factors of Career Planning 职业规划影响因素Effect Factors of Development 开发影响因素Effective Coaching Technique 有效的训练方法Effective Working Hour 有效工时Efficiency of Labor 劳动效率Efficiency Wage 效率工资Ego-Involvement 自我投入E-Learning 网络化学习Election Campaign 选举活动Electronic Meeting 电子会议Emotional Appeal 感召力Employee Attitude Surveys 员工态度调查Employee Career Management 员工职业生涯管理Employee Consultation Services 员工咨询服务Employee Equity 员工公平Employee Leasing 员工租借Employee Involvement 员工参与Employee Manual 员工手册Employee Orientation 员工向导Employee Ownership 员工所有制Employee Polygraph Protection Act 雇员测谎保护法案美 Employee Potential 员工潜能Employee Referral 在职员工推荐Employee Retirement Income Security Act 职工退休收入保障法美 Employee Safety and Health 员工安全和健康Employee Security 员工安全Employee Security Measures 员工安全措施Employee Self-Service 员工自助服务Employee Services Benefits 员工服务福利Employee Skill 员工技能Employee Stock Ownership Trust 企业员工持股信托Employee Surplus 员工过剩Employee Survey 员工测评Employee Training Method 员工培训方法Employee Turnover 员工流动Employee Turnover Rate 员工流动率Employee Under Training 受训员工Employee-Centered Job Redesign 以员工为中心的工作再设计Employees Bonus 雇员红利Employer Unfair Labor Practices 雇主不当劳动行为Employment 雇用Employment Agency 职业介绍所Employment Application Form 应聘申请表Employment at will 自由就业Employment Consultant 招聘顾问Employment Contract Renewal 雇用合同续签Employment Diseases 职业病Employment History 工作经历Employment Objective 应聘职位Employment Offer/Enrollment 录用Employment Relationship 员工关系Employment Separation Certificate 离职证明书Empowerment 激励自主Entitlement 授权法EQ-Emotional Quotient 情感智商 EPA-Equal Pay Act 平等工资法案Equal Pay For Equal Work 同工同酬Equity Theory 公平理论E-Recruit 网络招聘ERG theory ERG 理论ERM-Employee Relationship Management 员工关系管理ERP-Enterprise Resource Planning 企业资源计划ESOP-Employee Stock Ownership Plan 员工持股计划Essay Method 叙述法ETS-Environmental Tobacco Smoke 工作场所吸烟问题E-Survey 电子调查Evaluation Criterion 评价标准Excellent Leader 优秀领导Executive Ability 执行力Executive Compensation 管理层薪资水平Executive Development Program 主管发展计划Executive Director 执行董事Executive Management 行政管理Executive Marketing Director 市场执行总监Executive Recruiters 高级猎头公司Executive Salaries 管理层工资Exempt Employee 豁免员工Exit Interview 离职面谈Expectancy Theory 期望理论Expectation 期望值Expected Salary 期望薪水Experimental Method 实验法Experimental Research 试验调查Expiry of Employment 雇用期满Exploit of HR 人力资源开发 External Costs 外部成本External Employment 外部招聘External Environment of HR 人力资源外部环境External Equity 外部公平External Labor Supply 外部劳力供应External Recruiting Sources 外部招聘来源External Recruitment Environment 外部招聘环境Extra Work 加班Extrinsic Rewards 外部奖励Face Validity 表面效度Factor Comparison Method 因素比较法Fair Labor Standards Act 公平劳动标准法案Family and Medical Leave Act 家庭和医疗假期条例美 Fiedler Contingency Model 费德勒的权变模型First Impression Effect 初次印象效应Five-Day Workweek 每周五天工作制Fixed Term Appointment 固定期聘用Fixed Term Contract 固定任期合同Fixed Term Staff 固定期合同工FJA-Functional Job Analysis 功能性工作分析法Flat Organizational Structure 扁平化组织结构Flex Place 弹性工作地点Flex Plan 弹性工作计划flex time 弹性工作时间Flexible Benefits Program 弹性福利计划Forced Distribution Method 强制分配法Forced-Choice Method 强迫性选择法Formal Organization 正式组织Front-Line Manager 基层管理人员Full-Time 全职 Function 职能Function of HRM 人力资源管理职能Functional Conflict Theory 冲突功能理论Functional Department 职能部门Funeral Leave 丧假Fundamental Attribution Error 基本归因误差Gain-Sharing Plan 收益分享计划Gang Boss 领班/小组长Gantt Charts 甘特图GATB-General Aptitude Test Battery 普通能力倾向成套测验General Union 总工会Given Role Playing 角色定位演示法Glass Ceiling 玻璃天花板Goal Conflict 目标冲突GOJA-Guidelines Oriented Job Analysis 指导性工作分析Golden Handshake 黄金握别Golden Parachute 黄金降落伞Graphic Rating Scale 图尺度评价法Grievance Mediation 抱怨调解Grievance Procedure 抱怨程序Gross Pay/Total Pay

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