优质护理服务-让护士回归病房-中英结合PPT课件

1 Qualitycaredemonstrationproject优质护理服务示范工程 Letthenurseregressionward让护士回归病房 2 QualitycareVSFunctionalnursingservices优质护理服务VS功能制护理服务 TheshanghaiHealthBurean 上海市卫生局 Basicnursingservices 基础护理服务 Professionaltechnicalservices 专业技术服务 Communication 沟通交流 closetopatients 贴近患者 closetoclinical 贴近临床 closetothecommunity 贴近社区 Letthenursebackward 让护士回归病房 3 QualitycareVSFunctionalnursingservices优质护理服务VS功能制护理服务 那么究竟什么是优质护理服务Sowhatisthe qualityofnursingservice 这和以往的护士提供的功能制服务有什么区别 what sthedifferencetopreviousnursesprovidefunctionalservice 4 Functionalnursing功能制护理 Didnottakethepatientasthecenter没有以病人为中心PerformDoctor sorderspassive被动执行医嘱Attendtoeachone sownduties各司其职 Injections打针 medicine发药 temperature量体温 writedocuments写文书assemblyline流水线Littletimetostaythenear patient很少有时间在病人身边停留Arelackoftheemotionalcommunication缺少情感交流 5 Qualitycare优质护理 patient centered以病人为中心Initiative主动Executiveordersonlypartofnursingwork执行医嘱只是护理工作的一部分previousnursesandpatientsarerarelytaketheinitiativetochat以前护士很少主动和病人聊天Buildupthenurseandpatientscommunicationbridge现在架起护患沟通的桥梁 6 Mobilenursingstation流动护士台 Aninvestigationshowsthat一项调查显示Upanddown来回medicalequipment医疗器械alcoholcotton酒精棉thermometer体温表neededcanbetakenatanytime需要时可以随时取用reducingthenumbertowardsandnursingstation减少往返病房和护士台的次数 7 Thecooperateofotherdepartment医院其他部门的配合 Reducethenurse snon careworking减少护士的非护理工作Logisticdepartment后勤部门Onlineapplication网上申领Providewanddeliveryservice送货上门服务Moretimeandenergytopatients更多的时间和精力留给患者 8 ThechangeofOurhospitalfor highqualitynursing 我院为 优质护理 做的改变 Changethetraditionalschedulingmodel改变传统排班模式reducethefrequencyofshiftrelief减少交接班频率Contactwithrelativelyfixednurses接触到相对固定的护士 减少交接班频度接触到相对固定的护士 早 日班中班夜班 早班中 夜班 9 ChangethegroupResponsibilitysystem改变小组包干制implementedaflatResponsibilitysystem实行扁平化包干制Everyoneavailabletopatients人人包干病人 ThechangeofOurhospitalfor highqualitynursing 我院为 优质护理 做的改变