韩国文化KorCul

KOREANWORKCULTURE CHAPTER12 KoreanCulturePRISMs Isinterpersonalharmonymoreimportantthanhonesty Howfarshouldemployeesgotokeepsuperiorshappy Towhatextentshouldfamilyinterestsbesacrificedforcompanyinterests Howmuchpowershouldorganizationshaveoverourlives Shouldemployeesbeheldaccountableforperformanceattheindividualorgrouplevel IndividualismExtendedfamilyCommunityMonochronicPoychronicLowContextHighContextSocialAmbiguitySocialCertainty LowPowerDistanceHighpowerDistanceMasteryAdaptationEmotionallyNeutralEmotionallyExpressiveQuantityofLifeQualityoflife THEBASICNATUREOFKOREANCULTURE EvenmorethanotherAsiancultures SouthKoreahasastrongsenseofcommunitythatoftenspillsoverintonationalism Koreansarehighlycompetitive reflectingtheirneedtostandtoughagainstfrequenthistoricalmilitaryincursionsfrombothChinaandJapan ReflectingtheirConfucianculturalheritage Korean obedienceistypicallyunconditionalandauthorityneverquestioned KIBUN Keepingsuperiorsinaharmoniousstateofmind relaxed comfortable happyTreatingmanagerswithspecialrespect deferenceAvoidingresentmentorgrudges wohnmahng intheworkplace NUNCHI EYEMEASURE Learninghowtogaugethemoodofsuperiorsvia reading organizationalpowernetworks interpretingnon verbalcommunication masteringpoliticalprotocolExtensiveprotocolforcateringtosuperiorsBossesmustthemselvesmastertheartofreadingtheirownsubordinateswhentheyengageinthesubtletiesof lyinglow avoidingbadnews JOJASEI LYINGLOW Employeesdon twantto stickout intheorganization bymakingmistakesordeliveringbadnews inordertoavoidupsettingthekibunofsuperiorsBadnewsiswithhelduntiltheendoftheworkday mistakesremaininvisible criticismoftheorganizationoritsleadersisnon existent EMPLOYEE WINDOWS Workteamsselectmemberstorepresenttheirteamtootherpartsofthecorporation theseteamrepresentativesarethe window intotheteam Windows lackformalauthorityandservesolelytolinkteamstotheorganizationKoreanteamsactonconsensus neverbythedominanceofastrongpersonalityIncommunity harmonycultures teammembersformcloseprofessionalbonds holdeachotheraccountable Henceteamleaders representativesareaccordedgreatrespect face JWACHON WAHCHOAN ACHANGETOTHELEFT Thisisapolitewaytosaythatsomeonehasbeendemotedorloststatus ahugelossofface intheorganization Thephrasestemsfromthefactthatsubordinatestraditionallysittotheleft aninferiorposition oftheirsuperior ILCHEGAM SENSEOFONENESS Promotingteamspirit senseoffamilyintheKoreanworkplaceSingingthecorporatesong recitingthecorporatemottoParties recreation bondingrituals SONGSIL SINCERITY Sacrificingpersonal familyinterestsinordertoshowmaximumcommitmenttothecompany similartowhatittakestosucceedasadoctor lawyer CPA entrepreneur orcorporateexecutiveinWesternculture Maintainingproperharmony enhancingetiquettebetweensuperiors subordinatesatalltimes CHIBANS KYUL JAE FAMILIES NETWORKS Employeesaretiedtotheirdepartment chiban by godfathers holding80 oftotalpower who pow wow viadeals trade offswithoneanother similartothewayIndianchiefsfromdifferentindigenoustribesintheWesternU S parlayedtoannihilateGeorgeCusterintheBattleofLittleBighornin1876 Thesechibansareformedaroundintermarriagenetworks kyul jae regionalpoliticalnetworks orschool basednetworks somewhatanalogoustohowAmericangradsofprestigiousschools suchasHarvardorWestPoint takecare ofeachotherprofessionally HEAD FOOTSPACE STATUSSYMBOLS Head spaceinanoffice meetingroom car etc belongstothehighest rankingexecutive whilelowerrankpersonneloccupythefootspaceInanoffice footspaceisnearesttheentrance whileheadspaceconsistsofprivateofficesintheback Chairswitharmsorhighbackscarrymorestatuschairswithoutarms deskswithlotsofdrawerssignifyhigherstatusthansmalldesks SouthKoreagoesfurtherthananyotherAsianculturetomakestatusdifferencesvisibleasasignofface tomaintaincorporateharmony WATCHOUTFORWOMENSHOPPERSINSOUTHKOREA FemaleshoppersinSouthKoreaaremorethandemanding theygeteven Keenbargainshopper theyhaveaneyeforqualityandifsomethingfallsshortoftheirexpectations theyarenotshyofventingtheiranger Forexample manyshopperspostInternetpictures completewithvividcriticism ofstoresthatdon tmeettheirexpectations Offen