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CHAPTER 1: Introduction p. 1第一章:引言Over the last twenty years, computer science has developed rapidly as a discipline. As the content of computer science has continued to evolve and gain new substance, the curriculum of computer science has continually been revised to reflect the new content and deeper understandings of the nature of computers and information. This active reorganization is as would be expected for a new, vigorously developing discipline. 在过去的二十年,计算机科学发展迅速,其内容在不断演化并融入新的内容,计算机科学课程不断修订以反映新的内容和对计算机及信息本质的更深认识。这种活跃重组将酝酿一门新的、充满活力的学科。The Association for Computing Machinery and the IEEE Computer Society, as the primary scientific/professional computer societies, have taken a leading role in the development of model curricula for computer science (ACM 1968, 1977, 1979; Denning, et al., 1988; IEEE Computer Society, 1976, 1983; ACM/IEEE-CS Joint Curriculum Task Force, 1991). Carnegie-Mellon University has also published a curriculum and its rationale (Shaw, 1985). As computer science curricula have developed, human-computer interaction (HCI) has, with other topics, gradually become a part of many of the curricula. For example, the Carnegie-Mellon curriculum report cited has a course in interface design, a collateral psychology course in human factors, and integrates human-computer interaction topics as appropriate in several courses (e.g., Languages, Interfaces, and their Processors). The recent ACM report on the core of computer science (Denning, et al., 1988), includes human-computer communication as one of nine subareas comprising computer science. Human-computer interaction topics are a part of this area as are topics in computer graphics. Human-computer interaction itself has over the last 10-15 years emerged as a focus research area with specialist organizations: 美国计算机协会和IEEE计算机学会作为主要的科学/职业计算机协会在发展计算机课程模式方面一直起主导作用。(ACM 1968, 1977, 1979; Denning, et al., 1988; IEEE Computer Society, 1976, 1983; ACM/IEEE-CS Joint Curriculum Task Force, 1991).卡内基梅隆大学出版了课程及其依据(Shaw,1985)。随着计算机科学课程的发展,人机交互以及其他的主题日渐成为许多课程的构成部分。例如,卡内基梅隆的课程报告中引用了一门界面设计课程,人因心理学课程以及将人机交互主题融入到适当的课程中(如语言、界面和处理)。最近的ACM关于计算机科学核心课程的报告(Denning,等,1988)中将人机交流作为计算机科学下的九个主题之一。人机交互作为这个领域下的主题如同作为计算机图形学的主题一样。人机交互本身在过去10至15年已成为一个专门组织的重点研究领域: The ACM Special Interest Group on Computer Human Interaction The British Computer Society Specialist Group on HCI The IFIP Technical Committee (TC 13) on Human-Computer Interaction The Human Factors Society Computer Systems Technical Group The European Association for Cognitive Ergonomics ACM人机交互特别兴趣小组 英国计算机协会人机交互特别小组 IFIP人机交互技术委员会(TC13) 人因协会计算机系统技术组 欧洲认知工效学协会specialist journals: 专业杂志 Human-Computer Interaction International Journal of Man-Machine Studies Behavior and Information Technology International Journal of Human-Computer Interaction Interacting with Computers 人机交互 国际人机研究杂志 行为和信息技术 人机交互国际杂志 计算机交互and specialist conferences: 专业会议: ACM CHI Human Factors in Computing Systems Conference ACM User Interface Software Technology Conference BCS HCI SG Human-Computer Interaction Conference European Conference on Cognitive Ergonomics IFIP INTERACT Human Factors in Computing Conference International Conference on Human-Computer Interaction New research results have been generated from this focus. There has, however, been a shortage of educational materials for preparing courses in human-computer interaction. An ACM workshop on curricula in human-computer interaction was held in 1985 (Mantei, 1985) and several instructors have published descriptions of their courses (e.g., Green, 1984; Hewett, 1987a; Hix, 1990; Perlman, 1989; Strong, 1989; Verplank & Kim, 1987). The current level of activities and the development of studies in human-computer interaction is far enough along that the next step in developing educational programs is now possible. The time is appropriate to attempt initial inventories of the field and to make recommendations for education in human-computer interaction. To attempt such an exercise, the ACM Special Interest Group in Computer-Human Interaction (SIGCHI) created a Curriculum Development Group in August, 1988. The task of the committee was to produce a set of recommendations for education in human-computer interaction. 这个领域出现了新的研究成果,然而,缺少为人机交互准备的教育资源。ACM关于人机交互课程的工作会议于1985年召开(Mantei,1985),一些教育者发布了他们的课程描述(如Green, 1984; Hewett, 1987a; Hix, 1990; Perlman, 1989; Strong, 1989; Verplank & Kim, 1987)。当前的活动水平和研究发展有必要下一步发展教育计划成为可能。是时候梳理这一领域并提出教育方面的建议。为了尝试这项工作,SIGCHI于1988年创建了课程开发团队。任务是开发一套教育建议。This is the report from that committee. The committee included members primarily from universities, but also members with experience in industrial organizations. All members had taught courses in this area and most were faculty regularly teaching such courses. In addition, most of the members of the group have, at one time or another, been actively engaged in the process of interactive software development and evaluation. 这是来自委员会的报告。委员会成员主要来自大学,还包括来自工业组织有经验的成员。所有成员都在这个领域教授课程,大多数教师定期教授这些课程。此外,大多数成员都曾经积极参与到交互式软件开发和评价的过程中。The committee had six face-to-face meetings over the course of two years. To gather input from the community of people interested in the teaching of human-computer interaction, the CDG solicited input through the SIGCHI Bulletin, organized two open SIG meetings at the CHI 89 and CHI 90 conferences on Human Factors in Computing Systems, conducted a tutorial session for CHI 91, worked with a curriculum advisory panel of 17 leading researchers in the field from Europe and North America, and, during the later stages of report preparation, recruited a large number of volunteer reviewers from a wide variety of career and educational backgrounds. These people provided feedback on various drafts of the curriculum document. 委员会就此课程在两年间有过6次面对面的会谈。为了获得对人机交互教学感兴趣的人的欣喜,CDG还征求通过SIGCHI公告版的形式,组织了两次SIG会议(CHI89和CHI90),和17位来自欧洲和北美的主要研究成员召开了课程会议CHI90。在后期报告准备阶段,招募了来自各个领域和教育背景的志愿者。这些人提供了课程文档的各种反馈意见。The following sections of the report detail our recommendations and rationale for teaching human-computer interaction in a university setting. Chapter 2 gives a working definition of human-computer interaction and its relationship to other bodies of knowledge. Chapter 3 details example designs for individual courses and, along with Chapter 4, lays out a basic approach to HCI education, the student populations we address, the educational programs, and how HCI fits into the curriculum. In addition, Chapter 4 proposes example curricula. The final chapter of the report, Chapter 5, discusses some of the educational issues raised by our recommendations and tries to identify the reports limitations and unresolved issues. 在后面章节中详细介绍了报告内容以及我们认为开设人机交互课程的根据。第2章给出了人机交互的定义以及和其他知识领域的关系。第3章是对个别课程设计示例。第四章勾画了基本的教育方法,学生群体、教育计划以及人机交互如何适应课程。此外,第四章还给出一个示范课程。第5章他轮了我们建议引起的一些教育议题以及报告的局限和未解决问题。The Appendices serve as resources for individuals wishing to develop HCI education at their institution. Appendix A is a section on Getting Started, and recommends books, journals, videos and other relevant materials to support possible courses. Appendix B lays out the curriculum of an Information Systems Program. Appendix C lists a curriculum that has been put in place in a Computer Science department. Appendix D describes an existing interdisciplinary curriculum. Each of these existing curricula differs from the suggested ideal curricula being recommended because of the political and resource constraints of its sponsoring institution, but in each case there is a strong conceptual relationship to the proposals in Chapter 4. Appendix E contains resource material from a sample university course that has been taught in HCI. This course is an undergraduate computer science course and the materials include syllabi, assignments, and examinations. Appendix F contains sample case studies from industry projects in HCI which can be used in the classroom. 附件为希望发展人机交互教育的个人提供资源。附件A是“入门
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