旅游商务英语ppt课件

EnglishforTourism EverydayEnglish ThepurposeoflifeistoenjoyeverymomentAfterahurricanecomesarainbow 1 GuidingEnglish2 AccommodationEnglish EnglishforTourism Task1Outboundtourism2Inboundtourism3FOEnglish4ChamberserviceEnglish5F BserviceEnglish EnglishforTourism Keypoint WelcomespeechFarewellTheclassictravelrouteHottravelrouteinHunanprovinceTopattractionsinhuaihuaBasichotelEnglishinservice EnglishforTourism EnglishforTourism HelpyouengageinfluentandunderstandableoralEnglishcommunicationComposepracticalwritingassignmentsDowrittentranslationandoralinterpretationGetsomeideaofthetourismdevelopmentinandoutsideofChinaandculturalbackgroundinformationaboutthecountrieswearegoingtotravelinclassbywatchingrelevantVCDs Teachingobjectives Maincontent 20 WelcomespeechCheckinprocedureHuaihuascenicspotsComplaintssolutionFarewellOthercountriesIntroduction Students preparation PPTshow sharing 10minutes Speech Unit1Welcomespeech DefinitionofTourismClassificationsofTourGuidesProfessionalwordsIntroductionaboutChinaMakeawelcomespeech DefinitionofTourism Tourismisthepracticeoftravelingforpleasure akindofculturalactivitymostfrequentlyassociatedwithrestandrelaxation sportandaccesstocultureandnature Tourismisthebusinessofprovidingtoursandservicesfortourists It srelatedtobusinessessuchastransportation hotelsandrestaurants touristattractionsandresorts travelservicesandsoon Tourism toindividuals referstoactivitiesinwhichtheytakeparttoacquirepleasure relaxationortoenhanceknowledgeandenrichtheirlives Tosociety itisbusinesschieflymadeupofthreeindispensablecomponents tourismresources tourismfacilitiesandtravelservices ClassificationofTourGuides Accordingtotheirworkingarea tourguidecangenerallybeclassifiedintofourkinds tourmanager escort nationalguide interpreter localguideandscenic spotguide Atourescortisalsocalledatourmanager He Sherepresentsthetravelagencythatorganizesthetourgroupandaccompaniesthetouristsfromthebeginningtotheendoftheirjourneys He Sheisresponsibleforwhetherornotthetourgoeswell Anationalguideisaguideonbehalfofthetravelservicethatorganizesthegroupinthedestinationcountry He Sheisunderstoodasaninterpreterandtravelswiththetouristsaroundthedestinationcountryandtakescareofthemwiththehelpofthelocalguides Alocaltourguideisadelegatetourguidefromthelocaltravelagency He Shearrangesalltheactivitiesinhis herregion takesthetouriststothescheduledtouristattractionsandexplainsthingsthattouristswanttoknow 出境领队 报名条件 1 报考领队者为所有国际旅行社导游员 具有较强的业务能力和敬业精神 政治觉悟高 遵纪守法 没有违法违规和责任投诉记录 2 大专以上学历和具备一定的外语水平报名程序 必须提交报名人员身份证 学历证明原件 导游资格证原件及导游证复印件考试科目 领队业务与政策法规 目的地国家 地区 知识 英语三部分 获得英语导游资格 大学英语六级证书或目的地国家语种导游资格的报考人员 可免试英语 但必须提交英语导游资格证原件和大学英语六级证书原件及复印件各一份 或目的地国家语种导游资格证原件和复印件各一份发证 考试 考核合格后发 中华人民共和国出境领队证书 Majortypesoftouristguides Tourmanager escort领队 国际导游员Nationalguide guideinterpreter全程导游员 全程翻译 全陪Internationalreceptivetouristguide国际接待导游Internationaltouristguide国际导游Domestictouristguide国内导游Overseastraveltouristguide国际游导游Localguide地方导游员 地陪Scenic spotguide景点导游员Driver guide司机导游员Adventureguide探险导游员Heritageinterpreter历史遗迹解说员Escortinterpreter陪同解说员Docent博物馆解说员 讲师 Professionaltourguide职业 专职导游员Non professional amateurtourguide stepon非职业 兼职 临时导游员 Tourguidetraining educationandexamination Apply申请 报名Register注册Trainingcurriculum培训课程 k rikjul mSubject科目Teachingmaterial教材Teachingmodel教学模式Teachingmethod教学方法Practice实习 实践ABCsofChina WorldTourism导游基础知识 中国篇 世界篇 Tour guideProfessionalOperations导游业务知识PoliciesandRegulations政策与法规SkillsandStrategiesofSpeaking说话技巧和策略Interview talk面试 面谈Oraltest口试Writtentest笔试Field on the spotspeech实地景点介绍 Professionalwords 旅行机构词汇旅游口译词汇旅游常用成语口译词汇主要景点口译词汇湖南十三篇导游词景点词汇 旅行机构词汇 旅行社 travelagency报价 quotation包价旅游 packagetour团体旅游 grouptour散客 individualtourist住宿 accommodation膳食 meals交通 transportation游览 sightseeing衣食住行 clothing meals accommodation shelter transportation 旅游口译词汇 点 spot site resort destination旅游景点 名胜景点 touristattraction destination scenicspot避暑胜地 summerresort避暑山庄 mountainresort名胜古迹 scenicspotsandhistoricalsites山水风光 landscape亭阁 pavilion楼 mansion tower台 terrace塔 pagoda p g d tower殿堂 hall陵墓 tomb mausoleum m s li m z 关 pass石窟 grotto gr t 旅游常用成语口译词汇 络绎不绝 anendlessstream美不胜收 toomanybeautifulthingstobeappreciatedatonce闻名遐迩 knownfarandwide墨客骚人 famousmenofletters奇峰异石 picturesquepeaksandrocks奇花异草 exoticflowersandherbs 主要景点口译词汇 故宫 theImperialPalace紫禁城 theForbiddenCity兵马俑 TerraCottaWarriors soldiersandhorses长城 theGreatWall居庸关 JuyongguanPass不到长城非好汉 Hewhodoesn treachtheGreatWallisnotatrueman 世界自然遗产 theWorldNaturalHeritage出境游outboundtourism国内游inboundtourism长江三峡ThreeGorgesontheYangtzeRiver 上有天堂 下有苏杭 Inheaventhereisparadise onearthHangzhouandSuzhou 三奇 巧石 奇松 云海thethreewonderfulfeatures picturesquerocks legendarypines andtheseaofclouds武陵源风景名胜区WulingyuanScenicandHistoricInterestArea丽江古城OldTownofLijiang龙门石窟LongmenGrottoes 鱼米之乡alandofmilkandhoney郁郁葱葱luxuriantandgreen一片苍茫的海天景色avastexpanseofseaandsky蔚为壮观presentasplendidsight熙熙攘攘hustleandbustle IntroductionaboutChina ChinaisintheeasternpartofAsia onthewestcoastofthePacificOcean Chinahasatotallandareaof9 6millionsquarekilometers nextonlytotheformerSovietUnionandCanada China slandborderis22 800kilometerslong ThenationisKorea Mongolia Russia Afghanistan Pakinstan India VietNamandsoon TheChinesemainlandisflankedbytheBohai theHuanghai YellowSea andtheEastChinaandSouthChinaSeaintheeastandsouth China ssurfaceslopesdownfromwesttoeastinafour stepstaircase China smanymountainsarewellknownthroughouttheworld MostofChina sriversflowfromwesttoeastintothePacificOcean Chinahasmanynaturallakes mostofthemscatteredintheMiddle LowerYangtzePlainandtheQinghai TibetPlateau MostofChinaissituatedinthetemperatezone SomepartsofsouthChinaarelocatedintropicalandsubtropicalzoneswhilethenorthernpartisnearthefrigidzone TheeasterncoastalregionsofChinaarewarmandhumidandhavefourdistinctseasons Chinahasthegreatestdiversityofwildlifeintheworld Chinaisrichinmineralresources withtotalreservesrankingthirdintheworld Chinaiscurrentlydividedinto23provinces 5autonomousregionsand4municipalitiesdirectlyundertheCentralGovernment Chinaisaunited multi nationalcountryof56ethnicgroups Thebasicdemandsoffamilyplanningarelatemarriageandlatechildbirth Atpresent familyplanningasastatepolicyissupportedbyavastmajorityofthepeople AWelcomeSpeech Step1 Lead in Q Whatisthefirstthingthatatourguideshoulddowhenhe shemeetsthetourists A awelcomespeech Step2 SceneandTask 1 SceneSupposeyouarealocalguide Mr Whiteisthetourgroup snationalguidefromCanada 2 TaskMakeawelcomespeechaccordingtothescenegiven MakeaWelcomeSpeechWell 1 Includethesixitems2 Speakfluently3 Highlightcharacteristics EnRoutetotheHotel WelcomeSpeech Goodevening ladiesandgentlemenWelcometoChina WelcometoShanghai Confucius ourgreatancientphilosopheroncesaid Whatagreatjoyitistohavefriendsfromafar Today withsuchgreatjoy onbehalfoftheChinaYouthTravelService I dliketoexpressawarmwelcometoallofyou ourdistinguishedguestsfromtheothersideofthePacific IalsohopethatduringyourshortstayShanghai youcannotonlysatisfyyoureyesandstomach butalsoexperiencetherealChinesecultureandhaveabetterunderstandingoftheChinesepeopleanditsdevelopment Pleaseallowmetosayafewwordsaboutmyself MynameisGaoYuan YoucansimplycallmeGao whichmeans tall inChinese althoughI mnottallatall Thisisourdriver Mr Li whohasbeendrivingformorethantenyears Mr LiandIwillbeatyourdisposal Wewilldoeverythingpossibletomakeyourvisitapleasantexperience Ifyouhaveanyproblemsorrequests pleasedonothesitatetoletusknow YouaregoingtostayatShangri laHotel aluxurious five starhotellocatedrightonthefamousHuangpuRiver Sinceyouaretostayinourcityfortwodays youwillbeusingthisvehicleduringyourstayinShanghai Sopleasetakethetroubletojotdowntheplatenumberforfutureconvenience 8E199 Iwillrepeat 8E199 Gotit Knownthroughouttheworldasthe PearloftheOrient Shanghaiisamodernandfast pacedcity richinhistoryandculture whichhasawealthofareasandsitesjustwaitingtobeexplored Duringthefollowingtwodays youwillexperiencetheoldpartofthecitybyinvestigatingShanghai sformerConcessionareasandYuyuanGardens Youwillalsovisitthenewestareaofthecity Pudong andtwoofitsmostimpressivestructures JinmaoTowerandtheOrientalPearlTVTower Inaddition tomorroweveningyouwilltakeacruiseontheHuangpuRiverandenjoythebeautifulnightsceneryonbothsides Isincerelywishyouapleasant comfortablestayandafantasticholidayhere IshalldoallIcantomakeeverythingeasyforyou Thankyouandhaveanenjoyableevening TheSixItems 1 Toextendawarmwelcometothetourist2 Tointroduceyourteamtothem3 Togiveabriefaccountoftourarrangements4 Tomakesureyou llbealwaysattheirservice5 Totellthemthetimedifference6 Togivebestwishestothem HelpfulSentences AskingforattentionGoodevening ladiesandgentleman MayIhaveyourattentionplease Ladiesandgentlemen yourattentionplease Ladiesandgentlemen pleaseletmehaveyourattentionforamoment Self introduction I mYao yourlocalguidefromCYTS First pleaseallowmetointroducemyself I maguidefromChinaInternationalTravelService MyEnglishnameisJan I myourlocalguideinWuhan andmynameisLiPin MynameisJanLin butyoumayjustcallmeJan Introducingapersontoagroup PleaseallowmetointroduceMr Wang ourdriveronthistrip Pleaseletmeintroducemycolleaguefirst Mr Wangisourdriver Hehas15yearsofdrivingunderhisbelt soyouareinverysafehands MayIintroducetoyouMr Li thegeneralmanagerofourtravelservice MayIhavethepleasureofintroducingthelocalguidetoyou ThisisMissWangJiefromShanghaiCITS Givingwelcomes WelcometoWuhan China Firstletmeexpressawarmwelcometoyou OnbehalfofChinaTravelServiceandmycolleague IwarmlywelcomeyoutoChengdu OnbehalfofChinaInternationalTravelService ChengduBranch Iwouldliketoexpressourwarmestwelcometoyouall OnbehalfofCYTSWuhanBranch I mverygladtohaveallofyouhere Expressingintentiontoprovidegoodservice Wearegladtobeatyourdisposal Ifyouhaveanyproblemsorrequests pleasefeelfreetoaskme Ifyouhavequestionsorrequests pleasedon thesitatetotellus Wewilldoeverythingpossibletomakeyourvisitapl