酒店专用术语（房务部）.doc

Hotel Terminology (Rooms Division - 605)酒 店 专 用 术 语 （房务部605个）（29）Accounting Department 财务部accounts receivable 应收adjoining room (ref. connecting room) 相邻房 （参：连通房）adaptor转换插头advance booking预订advance deposit预订金advertising and promotion广告及促销affiliated hotel联号酒店air conditioner空调机air conditioning空调airport 机场A-La-Carte零点allowance (eg. meal allowance) 特惠(例：餐费标准)aluminum strip铝条American Express (credit card) 美国运通卡American plan(=Full Pension=Bed and Board) 美式计价（房费包三餐）antenna天线anti-slippy mat 防滑垫apartment公寓area code地区代码armchair 扶手椅arrival time (=ETA) 抵达时间（=预抵时间）ashtray 烟灰缸 Attendance Record Book考勤本Auditor 审计员availability 可卖房，可能性available rooms 可卖房average length of stay 平均住店天数average room rate (ARR) 平均房价（43）baby cot 婴儿床back of the house ( front of the house) 后台（反：前台）back-to-back 高周转baggage (=luggage) 行李balancing (收银)平帐ball pen (blue/red) 圆珠笔（兰/红）balustrade 栏杆banquet, banqueting 宴会bath foam 沐浴液bath mat (ref. floor mat) 浴垫 （参：脚垫）bathrobe 浴袍bathroom amenities 浴室用品bath towel 浴巾bathtub 浴缸bathtub stopper 浴缸下水盖basin 面盆bed room 卧室bed pad 床垫bed leg 床腿bedcover (bedspread) 床罩bed-head board 床头板bed sheet 床单bedside table 床头柜bill 帐单book binding machine 书籍装订机biscuit 饼干black list 黑名单blanket 毛毯blanket reservation 整段订房block room 预留房booking 预定 body lotion 护肤露bottle opener 瓶起子 开瓶器box file 自由夹Manila file 手风琴式文件夹box spring 床架breakfast 早餐briefcase 手提箱brochure 小册子broom 扫帚brunch 早午餐bucket 桶buffet 自助餐Bulletin Board (Sign Board) 公告板（参。标致牌）Business Center (BC) 商务中心（57）cancellation (CXL) 取消预订calculator 计算器carpet 地毯cash 现金cash on departure 离店时现付Cashier Desk 收银台ceiling 天花ceiling light 顶灯chair (ref. stool, sofa, bench)椅子（参：凳子，沙发，长凳）change (ref. exchange, replace, replenish, alter, update) 改变，零钱（参：兑换，替换，补充，转换）charge (ref.fee) 收费charter fight 包机check 检查，帐单check-in time 入住时间check-out time 离店时间chef 厨师Chinese tea cup 中式茶杯chocolate 巧克力city ledger 挂帐clip 夹子clock 钟clip board 夹板closed date 无房日closet 衣柜 (ref. Wardrobe) （参：Wardrobe）clothes brush 衣刷coat brush 衣刷Coca-cola 可口可乐cocktail 鸡尾酒coffee sachet 袋咖啡Coffee Shop 咖啡厅coffee table 咖啡桌collect call 受付电话（ref. Person to person）（参：主叫付费电话）conditioner 护发素comb 梳子Commercial Hotel 商务酒店commission 雇金compendium 文具夹complaint 投诉complimentary (COMP) 免费computer (software/hardware) 电脑、计算机 （软件/硬件）Concierge Desk礼宾部（庶务部、金钥匙）confirm 确认 confirmation 确认connecting rooms 连通房Continental Plan 大陆式计价（房费包大陆早餐）corporate rate 公司价correction 改正correction pen 涂改笔correction liquid (=correction fluid) 涂改液cotton swab 棉棒coupon (voucher) 券、代金券cream 奶酪credit card voucher 信用卡刷卡单corridor 走廊coaster 杯垫, 考斯特中巴车curtain 窗帘curtain rail 窗帘轨curtain string 窗帘绳cut-off date (deadline) 预订截止日（36）day use 白天用房debit (credit) 贷（反：信）deluxe 豪华demi-pension 房费包早餐deposit box 保险箱detergent 洗衣粉Diners Club (credit card ) 大莱卡（美国）dinner (=supper) 晚餐dining room 餐室Directory of Services 服务指南discount 折扣discrepancy 差易dish 碟，盘DM（Direct Mail）直投杂志Domestic Direct Dialing (DDD) 国内直拨电话Do Not Disturb (DND) 请勿打扰Do Not Smoke 请勿吸烟door closer 闭门器door hinge 安全链door knob 门把手door lock 门锁door number sign 门牌door stopper 门堵double bed 双人床double lock (DL) 双锁double occupancy 双人住宿率do