知识管理知识管理与管理理论的发展PPT课件

1 01 05管理理论与实践 决策的演变和知识管理 2 决策的演变 3 The1950 s Managementbyobjectives目标管理Diversification多样化Quantitativemanagement定量管理Electronicdataprocessing数据处理 4 The1970 s Strategicplanning战略规划Theexperiencecurve经验图表Portfoliomanagement职务管理Automation自动控制 5 Portfoliomanagementandplanning职务管理与规划 Thestrategyformulationisdesignedtohelpallocatesscarceorganizationalresourcesamongcompetingopportunities includingthemixofproductlinesandbusinessunits Itseeksthebestmixofinvestmentsamongalternativebusinessopportunities 6 1980 s TheoryYConglomerationT groupsCentralizationanddecentralization 7 TheoryXandtheoryY TheoryX assumesthatpeopledislikework lackambition irresponsibleandresistanttochangeandprefertobeledTheoryY assumesthatpeoplearewillingtowork acceptresponsibilityandarecapableofself directionandcreativity 8 The1980 s Totalqualitymanagement TQM Managementbywalkingaround MBO CorporatecultureTheoryZDownsizing 9 The1990 s CorecompetenciesThelearningorganizationReengineeringStrategicinformationsystem intranets extranetsMarketvaluation 10 The2000 s KnowledgemanagementIntellectualcapitalEnterpriseintegrationKnowledgesharingculture 11 Knowledgemanagementisalongstory Distributedexpertiseandknowledge Tacitknowledge cultural Learning unlearningexperience KMasunifyingcorporategoal The1950 s The1960 s The1970 s The1980 s The1990 s 12 M Porter smodel的局限性 产业竞争同行业竞争对手 客户讨价还价能力 替代性机构和产品 新的进入者 供应商讨价还价能力 13 增加增加现有产品和服务的功能和特色 提高原有经营