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InquiryLetter-akindofbusinessletter,Contents,DefinitionStructureofaninquiryletterTipsSampleUsefulExpressionsReplytoInquiryLetterAssignment,Inquiries,Aninquiryletterasksthereaderforspecificinformation.Forexample,youmightwritesuchalettertoabusinesstoaskabouttheirproducts,discount,paymentterms,pricesandsoforth.Sinceaninquiryletterrequiresaresponse,itisessentialtomaketheletterspecific,clear,conciseandfriendlysothatthereaderunderstandsiteasilyandprovidestheinformationyouneed.Aninquirymustbeeasyandconvenienttoanswer.,Structureofaninquiryletter,Gernerally,weshouldfollowthefollowingformat:Theintroductoryparagraphintroducesyourselfand,ifappropriate,theinstitutionorfirmyouareworkingfor.Themiddleparagraphsbrieflyexplainwhyyouarewritingandhowyouwillusetherequestedinformation.Thespecificinformationyouneedisthenlisted.Therequestsmaybephrasedasquestionsorasalistofspecificitemsorinformation.Ineithercase,makeeachitemclearandconcrete.,Theconcludingparagraphoffersthereadersomeincentiveforresponding,expressinggratitudeforthereadersattentiontotheletter,oracknowledgingtheinconvenienceoftherequest.Insomecases,youcanalsoindicatefurtherbusiness,orotherproductsyouwouldbeinterestedinifyouthinktheycouldbesupplied.,Tips,Whenwritinganinquiry,stateasourcewhereyoulearnedabouttheitem;showyouareinterestedinonemodelorstatewhatyouarelookingfor;requestinformationaboutcatalogs,cost,discount,stock,payment,delivery,etc;suggestawayinwhichyoucanrewardwhenthereisnoprospectforapotentialsale.,Sample1,InquirybasedonanadvertisementforcassettesDiscSA251ruedesRaimonF-8600PloitiersCedexTel:(33)999999Fax:(33)102166May12,2006TheSalesDept.R.G.ElectronicsAGHavmart601D-5000Koln1,AdressofRequirer,AdressoftheAdressee,Dearsir:WelearnedaboutyourModelH-217pocketcomputerintheJuly3,2009issueofComputerWorldandareconsideringplacinganorder.Beforedeciding,wouldyoupleasetellushowmuchitcostsandhowsoonyoucoulddeliver?Whatisthedeliverycharge?Also,ifweordertenofthemandpayC.O.D.,couldyougiveusadiscount?Pleasesendyourreplytothisaddress:andyluSincerelyyours,AndyLu,Item,Source,InformationRequested,Sample2,(Inquiryfromaretailertoaforeignmanufacturer.)F.lynch&Co.LtdHeadOffice,NessonHouse,NewellStreet,BirminghamB33ELTelephoneNo.:0212366671Fax:0212368892Telex:341641SatexS.p.AViaDiPietraPapa00146RomaFebruary6,2005ItalyDearSirs:WewereimpressedbytheselectionofsweatersthatweredisplayedonyourstandattheMensWearExhibitionthatwasheldinHamburglastmonth.,Wewerealargechainofretailersandarelookingforamanufacturerwhocouldsupplyuswithawiderangeofsweatersfortheteenagemarket.Asweusuallyplaceverylargeorder,wewouldexpectaquantitydiscountinadditiontoa20%tradediscountoffnetlistprices,andourtermsofpaymentarenormally30-daybillofexchange,documentsagainstacceptance.,Iftheseconditionsinterestyou,andyoucanmeetordersofover500garmentsatonetime,pleasesendusyourcurrentcatalogueandpricelist.Wehopetohearfromyousoon.Yoursfaithfully,L.CraneChiefBuyer,UsefulExpressions,Startyourinquirywiththefollowingpatterns:Ilearned/heard/readaboutyourfrom/through/inYournamewasreferred/recommendedtomebyIaminterestedinyour,UsefulExpressions,OurcompanyisasubsidiaryofandwespecializeinWeareoneofthemainproducersofinWuhan,andweareinterestedinyourproducts.TheBritishEmbassyinBeijingtoldusthatyouwerelookingforanagentinChina.WewereimpressedbytheselectionofWashingmachinesthatweredisplayedonyourstandatthisyearsGuangzhouTradeFairs.WeweregivenyournamebytheTradePromotionAssociationofHubeiProvince.WewereadvisedbythatyouaretheleadingmanufacturerofinEurope.Couldyoupleasesendyourcurrentcatalogueandprice-listforexhibitionstands?Weareparticularlyinterestedinfurnituredisplaystands.,SamplequestionsWouldyoupleasesendmeacatalog/brochure?Wouldyoupleasetellmehowmuchtheunitpriceisandhowsoonwouldyoudeliver?Howmanydoyouhaveinstock?Couldyouofferusadiscountof10%ifweorderadozen?,ReplytoInquiryLetter,Structureofareply,Theintroductoryparagraphopenswithappreciationtotheinquirerforhis/herinquiry,acknowledgementofhis/herletterandquotinganyotherreferencesthatappear.,Themiddleparagraphsfocusongivingdetailedinformationaboutwhathasbeeninquiredbytheinquirer,forexample,prices,samples,discountsandpaymentterms.,Theconcludingparagraphexpressesthanksfortheinquirerswritingtheinquiryletterifyouhavenotdonesointhebeginningoftheletterandencouragefurtherinquiriesorfuturecooperation.,Tips,Herearethecontentsofaninquiryreply:Thanktheinquirerandacknowledgetheinterestinyourcompany.Supplythespecificfactsrequested./Giveanexplanationifyoucannotsupplytheitemand,ifpossible,suggestanalternative.Encloseabrochure.Callattentiontotheparticularsofthebrochuretoencourageasale.,Sample1,DearMr.Lu:ThankyouforaskingaboutourModel-217pocketcomputer.Thisnewmodelisthebestsellerinthisseasonbecauseofitsexcellentperformanceandreasonableprice.TheunitpriceforthismodelisRMB5,500,butifyouorder10ofthismodel,wemightgiveyoua10%discount.Wecoulddeliverwithin3to5daysofyourorder,andthedeliverychargewouldbeRMB200.Ifyouneedmoreinformation,pleaseletusknow.Sincerelyyours,SusanChang,Thanks,Supplyalltherequestedinformation,Sample2,DearMr.Lu:ThankyouforyourinterestinourModel-217pocketcomputer.Unfortunately,thismodelistemporarilyoutofstock,butwecoulddelivertoyoubytheendofMarch.However,maywerecommendModel-218,whichcanbedeliveredimmediately?ThisnewlydevelopedmodeloutperformsModel-217andonlycostsRMB300more.Moreover,itislighter.TheunitpriceisRMB5,800.Ifyouorder10ofthem,wecouldreducetheunitpricetoRMB5,650.Wecoulddeliverwithinaweekofyourorder,andthedeliverychargewouldbeRMB200.Ifyouneedmoreinformation,pleaseletusknow.Inthemeantime,wesendyouourbestwishes!Sincerelyyours,SusanChang,Unabletosupplytheitemandexplain,Suggestanalternative.Susansuggestedanalternativeanditsadvantagesbycomparingthetwomodels.Writinginapositivetonewillalwaysleaveagoodimpressiononthereader.,UsefulExpressions,Youmayfirstthankyourreaderwiththesentencesbelow:Thankyouforyourrequestfor./Thankyouforinquiringabout.Thankyouforyourinterestin./Weappreciateyourinterestin.Ifyoucannotsupplytherequestedinformation,youmayusethesentencesbelow:IamafraidIcannotsupplyyouwiththeinformationyourequested,because.Yourrequestforinformationregarding.canbestbeansweredby.IamthereforereferringyourlettertoMr.,Ifyouenclosesomething,youcanusethesentencesbelow:Weareenclosingournewfallcatalog.Enclosed,foryourreference,isalistofourdealersinyourcommunity.Theenclosedbrochuredescribes.,andyouwillfind.ofparticularinterest.,Assignment,根据下面中文信息写一封询问信。发信人:MarkZhang收信人:Mr.Smith发信日期:2010年5月1日内容:1.Mark在最近的广交会上认识了Smith先生;2.Mark对Smith先生所在公司展出的新款手机很感兴趣;3.询问产品的详细信息,包括产品的规格、颜色、价格和功能等;4.说明该款手机市场销售前景看好;5.希望和对方建立长远的关系。Wordsforreferences:广交会GuangzhouTradeFair规格specifications,Directions:Aspartofastudentsocialsurveyproject,youareleadingagrouptovisitanexhibitioninasmalltown.Writealetter:1)askforinformationregardingsuchthingsasthecontentsoftheexhibition,2)thedatesofitsopeningandclosing,3)anydiscounts.,DearMr.Smith,ImMarkZhang.ImetyouforthefirsttimeduringGuangzhouTradeFairrecently.Iminterestedinyournewmobile.Couldyoupleasegivemesomeinformationaboutthenewproductthatproducedbyyourfirm?Pleasetellmethespe
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