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Module6,Reading,Vocabulary,Listening,Grammar,6.1Recruitment,Employmentnews,Hiringandfiring,Employmentcasestudies,Passives,Reading:Employmentnews,ReadthethreenewsstoriesandmatcheachextractA,BorCtoapersondescribedbelow.In1and5therearetwocorrectanswers.Underlinethewordsinthetextwhichgiveyoutheanswer.,Whichperson1.hasstoppedworking?_2.hasstartedworking?_3.doesntneedtowork?_4.haslostajob?_5.didntspeaktotheiremployerfacetoface?_,WorkerreceivesunwelcometextmessageKatyTannerscellphonebeepedwithastartlingmessageyouvefired.Tanner,21,hadamigraineheadacheandtookasickdaylastweekfromherjobatBlueBanana,abody-piercingstudio,shesaidonMonday.Sheturnedonhercellphonethenextdaytodiscovershedbeenfiredfromhersalesposition.Wevereviewedyoursalesfiguresandtheyrenotreallyuptothelevelweneed,shpmanagerAleBarlettwroteinthemessage.Asaresult,wewillnotrequireyourservicesanymore.Thankyouforyourtimewithus.,TextA,Dontcallus;wellcallyou!Whenmostpeopleapplyforajobtheyexpecttogoinforaninterview.ButnotJennyJamieson.Whenacompanyranghertoarrangeaninterviewtheyheardhervoicemailandshewashired.Jennycamefromasingingfamilyandwastrainedinspeechandmusic.Sheisnowthevoiceofthecompanyonallitsautomatedmessagesandcallcentresystems.IsupposeImalwayscheerfulandsmilealotandIthinkpeoplehearthatonthephone,saysJenny.,TextB,CarPlantworkersWinLottery,HarryLanewasoneofsixemployeesataUKcarplantwhoreceivedtheir9.5millionwinningsfromlastSaturdaynightslotteryandannouncedtheywouldntbegoingbacktowork.61-year-oldHarrysaid,Ivebeenretiredfortwodaysnow.IthoughtIdhavetoworkforanotherfouryearsbutthislikeadream!Harrysonlyplanssofararetopayofftherestofhismortgageandtakehisgrandchildrenonholiday.Nooneathisoldfactorywasavailabletocommentonhowtheywouldbereplacingthesixworkers.,TextC,Vocabulary:Hiringandfiring,Puttheseverbsfortalkingabouthiringandfiringinthetable.,hirerecruitgivenoticedismisswalkoutsackfirelayoffresigntakevoluntaryredundancyemploytakesomeoneonmakeredundant,hire,recruit,employ,dismiss,sack,fire,layoff,makeredundant,givenotice,walkout,resign,takevoluntaryredundancy,Listening:Employmentcasestudies,Listentofivespeakersdescribingwhathappenedtothematwork.MatchthespeakerstoactionsA-G.,Speaker1_Speaker2_Speaker3_Speaker4_Speaker5_,walkedoutofthejobwasmaderedundanttooksomeoneonwasfiredgavenoticewashiredpart-timetookvoluntaryredundancy,E,G,C,A,B,Listeningscript,S=SpeakerS1:Idreallyhadenough.ThepeoplethereweregreatandIreallylikedmysupervisorbutitwasjusttooboring.IonlystartedinordertomakeabitofextramoneywhenIwasastudent.IdidntintendtostaythislongandespeciallynotafterIfinishmydegree.Sotheysaidtheyweresadtoseemegobuttheyunderstood.Anyway,ItoldthemwhenIwantedtoleave,buttheysaidIdidntneedtoworryaboutwhatitsaidinmycontract,soIdidntactuallyhavetoworkthefullfourweeksS2:Someonehadtogo.Wehaventbeengettingtheordersforawhilesoitwasclearthattheydbelayingpeopleoffsoonerorlater.Anyway,IthoughtratherthanwaitIdgonowandtakethemoney.Itwasagooddealanditgivesmeafewmonthstofindanotherjob.S3:Well,itsagoodpositionandsuitsanyonewhodoesntwanttoworkeverydayoftheweek.Wehadthreeapplicantsbutitwasobviouswhowasright.IthinkSamanthawillbeperfect.Sheskeenandflexiblewhichworkswellforbothsides.AndIthinkshecanworkatweekends,too,sothatllcomeinuseful.EspeciallyaroundChristmastime.,S4:Icouldntbelieveit.OK,soIvebeenlateacoupleoftimesbutmybosssaiditwasntaproblemaslongasImadeuptheextrahoursintheevening.Andthensomeone,andIcanguesswho,reportedme.Youknow,thatonewhoworksinaccountswhosalwaysgossipingaboutotherpeople.ShesaidIdbeentakingstationeryfromthecupboardandusingitforpersonalcorrespondence.ThemanageraskedmetocomeintotheofficesoIcouldseewhatwascoming.Iwasntgoingtowaitaroundandgetalecture.Iwasthroughthatdoorbeforeanyonecouldstopme.S5:ThefirstthingImgoingtodoistakethefamilyonanicelongholidaywhilewecanstillaffordit.ThenIllstartthinkingaboutwhatIlldonextwhenIgethome.Theresplentyoftime,thoughforsomeoneofmyageImnotsurewhatIllget.MaybeIlljustworkpart-timeuntilmypensionbegins.Itsonlysevenyears.Pityreally.Iwouldhavelikedtohavestayontillretirement.Mindyou,itsworseforsomeoftheothers.Theyvegotanothertwentyyearstogo.Imean,wherewilltheygetanotherjobroundhere,Grammar:Passives,1.Completesentences18withthepassiveformusingtheverbinbrackets.,1.Ifwecatchanemployeestealing,they_(give)averbalwarning.2.Atpresent,thepolicyondismissal_(review).3.I_(offer)aredundancypackageisimplycantrefuseit!4.Thecompany_(setup)bythefamilysgreat-grandfather.5.Thenewperformance-relatedbonusmeansthatwe_(give)afurther10%extraeverymonth.6.Imnotsurewhathappenedexactly.Theincidentneeds_(look)atquitecarefully.7.It_(hope)bythewholeboardthatyouwillacceptourgenerousoffer.8.Itisntlikehertobelate.Shemust_(delay)attheairport.,aregiven,isbeingreviewed,vebeenoffered,wassetup,willbegiven,tobelooked,ishoped,havebeendelayed,2.Completethisreportbyunderliningthecorrectfrom,activeorpassive.,ReportonthedismissalofLudwigaChuhovaIntroductionTheaimofthisreportis(1)toassess/tobeassessedwhetherMs.Chuhova(2)unfairlydismissed/wasunfairlydismissedandifthecorrectprocedure(3)followed/wasfollowedbyherlinemanager.FindingsFirstofall,it(4)hasfound/hasbeenfoundthatMs.Chuhova(5)hadfailed/hadbeenfailedtoarriveforworkonthreeoccasions.Onthefirstoccasion,whenthemanagergaveaverbalwarning,she(6)reports/isreportedtohavesaidthatitwasnoneofhisbusiness.Onthesecondoccasion,thelinemanager(7)gave/wasgivenherawrittenwarning.Whenshefailedtoarriveforworkathirdtime,she(8)dismissed/wasdismissedwithimmediateeffect.ConclusionsandrecommendationsInconclusion,themanager(9)appears/isappearedtohavefollowedthecorrectcourseofaction.However,it(10)recommends/isrecommendedthatinthefuture,anydisciplinaryprocedures(11)shouldcarryout/shouldbecarriedoutinthepresenceofoneotherperson.This(12)willhelp/willbehelpedtoavoidanysimilarsituations.,Reading,Writing,Areyouanemailaddict?,Vocabulary,Reading,6.2Emailing,Emailingterms,Internationalcommunicationandemails,Anemail,Reading,1.Areyouanemailaddict?Completethisquizandfindout.,Areyouanemailaddict?,1Doyouknowallyoufriendsemailaddresses,evenifyoucantremembertheirphonenumbers?,Yes,No,2Doyoustayonlineevenwhenyouarenotusingyourcomputerbecauseyoudontwanttomissincomingmessages?,Yes,No,Yes,Yes,Yes,Yes,Yes,No,No,No,No,No,3Doyouhaveemailrelationshipswithpeopleyouvenevermetinperson?,4DoyouhavetocheckyouinboxbetweenFridaynightandMondaymorning?,5DoyouprefertoCCyouremailstootherpeople,justincase?,6Whenyousendanemailwithaquestion,doyousitinfrontofyourcomputerwaitingforthereply?,7Isthenumberofemailsyousaveandfilehigherthanthenumberyoudelete?,2.Readthearticleonpage61andwriteinthecorrectletter,AF,forthemissingsentences.,A.Thisiswherewefirstfindoutaboutdecisionsthathavebeenmade,dealsstruckandthedirectionbeingtaken.B.Inthepastfewmonths,290employeesatagovernmentdepartmenthavebeensackedviatheirofficeintranet,whileacarequipmentfirmlaidofftheworkforcebyemail.C.Thensuddenlyyousendanemailtothewrongperson.D.Theyaretypicaloftheaverageemployeewhosends34emailsaday.E.SendingmailCChasonlymadeitworse.F.Twoletterswereattached,onesayinghercontracthadbeencancelled,theotherthatsheshouldreturnanyworkitems.,ClickingthehabitEmailmakesmanythingssomucheasierincludingmakingsomeoneredundant.(1)_.InthecaseofHelenSaxon-Jones,shewascheckingherinboxfromhomeonedaywhenshereadthesubjectline:“Thisemailisonlytobeopenedduringofficehours.”Butsheclickedonitanyway.(2)_.Unabletobelieveit,the29-year-old,whohadbeenworkingasaprojectdevelopmentofficerwithacharity,tookthecasetoatribunal.Shefinallyreceived12,000incompensationfromherformeremployer.Butthesebosseswhodismissworkersbyemailarentnecessarilyevil,cowardlypeopletheyremostlypeoplejustlikeyouandmewhohavedevelopedthehabitofusingemailtoomuch.(3)_.Theymeetpeopleandexchangeemailaddressesratherthanphonenumbers.TheyemailCVstoprospectiveemployers.Inasurveyofworkerslastweek,almosthalfadmittedtheyemailthepersonsittingnexttothemtoavoidmakingverbalcontact,andoneinfiveofususesemailjusttogossipaboutworkcolleagues.,Regardlessofthefieldinwhichyouwork,itisasafebettoguessthatyourfirstcourseofactiononanygivenworkdayistologontoyourPCandbegincheckingyourinbox.(4)_.Wesendaquestionandbecomeoffendediftherecipientdoesnotrespondwithinhours.Wehavebecomeslavestotheinbox,dependentonaconstantflowoftypedcommunication.Sotype-type-type,evenwhenitisunnecessary.Workerstypeuptheireverythoughtandsendoffemailswithtremendousinaccuracyorcompletepointlessness.(5)_.Wearecopiedinonemailsthatdonotdirectlyaffectusinthevagueinterestsofkeepingeveryoneintheloop.Emailallowsustocontinuetoworkathome.Constantaccessleadstoacompulsiontokeepthecommunicationgoing.Youreathome,andtheresnothinggoodonTV,soyoudecidetohaveaglassofwineanddoalittlework.Asyoureviewyourinbox,youstartfiringoffresponses.(6)_.Youdontwantthemtoreaditandthenextthingyouknowyouresendingevenmoreemailstotryandundothedamage.Anotherroundofemailshasbegun!,Vocabulary:Emailingterms,Underlineoneincorrectwordineachgroup.,0.checkyour:button,inbox,email1.clickon:alink,acomputer,anicon2.delete,save,click:anemail3.send,copy,shutdown:anemailto(someone)4.logontoa:mouse,computer,website5.restart,delete,register:thecomputer6.backup,save,break:adocument7.fireoff,send,dismiss:areply8.attacha:sender,file,document9.typeinyour:username,icon,address,Reading:Internalcommunicationandemails,To:hans.nagleDearHansIunderstandtheresaproblemwithstockblockingtheentrance.PleasearrangetomovethisbeforeMondaymorning.Wouldyoulikemetoarrangeforsomeextrastafftohelpmoveit?RegardsInga,To:AllproductionstaffFrom:ValterRinckesCC:IngaPalgimiSubject:HealthandSafetyInspectionWouldallstaffnotethatourannualhealthandsafetyinspectionwilltakeplaceonMonday,23Februarystartingat9.30.Idbegratefulifteamleaderswouldcheckallexitsareclearincludingthewarehouseandstorageareas.Weappreciateyourhelpinthismatter.,1.Whatorderwerethesepiecesofinternalcommunicationsentin?,HiValterPleasegivemedetailsofthenexthealthandsafetycheck.Iknowitscomingupsoon.Ifproductiondoesntclearthoseexitsatthebackofthewarehouseintime,wellbeintrouble.Infact,whydontyousendthemamemo?Inga,Thursday19FebruaryDearValterWithregardtoyourmemoabouttheinspection,Imafraidwereunabletomakespaceinthewarehousearoundtheentrances.Thereasonisthatthelorrieshavebeendelayedthisweeksowehavestockwaitingtoleave.Imhopingthatitwillbepickedupbefore9onMonday.Hans,2.Lookattheunderlinedphrasesintheinternalcommunicationandwritethemnexttothesefunctions.,Requestinformation:_Announce:_Requestaction(x2):_Suggest:_Thank:_Referto:_Explainreason:_Offer:_Apologize:_,Pleasegiveme,Wouldallstaffnote,Please,Idbegratefulif,Whydontyou,Weappreciate,Withregardto,Thereasonis,Wouldyoulikemeto,Imafraid,Writing:Anemail,Workinpairsandwriteaseriesofemailsbetweenamanagerandhisassistant.Writethefirstemailandthenswapyourbookwithyourpartner.Writethesecondemailandswapbooksagain.Continueandwritefiveemailsintotal.,1,2,3,4,5,Assistant:Requestdetailsofnexthealthandsafetytrainingeventfrommanager.,Manager:Givedetailsandaskassistanttoinformalldepartmentmanagers.,Assistant:Announceeventtoalldepartmentmanagersandrequesttheytelltheirstaff,CCmanager.,Manager:Apologizetoassistantthatdateoftrai
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